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Hotel Okura Macau

Galaxy Macau Tm Resort, Macau 0 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 03/07/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2005)
Room & Suite (760)
Dining (177)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Okura Macau
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 119 hotels in Macau
Travelers' Choice
The legendary Okura Hotels & Resorts brings its signature blend of modern comfort and tradition to the Galaxy Macau™, providing a distinctly Japanese interpretation of “World Class, Asian Heart” hospitality for guests at this spectacular resort. Leisure and business travelers at Hotel Okura Macau can choose from opulent suites or luxurious guest rooms that offer the highest-quality relaxation through Okura’s harmonious combination of function and comfort. Hotel Okura Macau was founded on the principle that its hotels must consistently offer the best accommodation, cuisine and service … a complete experience that visitors to Macau may now experience for the first time, only at Galaxy Macau.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Free airport transportation
Business Center with Internet Access
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Swimup bar
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Park View
Languages Spoken
Chinese, Japanese
1,987Reviews25Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Jojo M wrote a review Jan 17
1 contribution
Excellent and good service that I feel from my check in till check out They shown their professional skill and good service to make me and my family have a great holiday They prepare a birthday cake and drinks and free upgrade for this especially occasion I would say thank you to all the staff and will come back again
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Date of stay: January 2021Trip type: Traveled with family
Rhonel D wrote a review Jan 12
1 contribution
We loved this place. Whatever the price it’s worth the stay. Amazing staff (special mention to Ms. Elika (receptionist)), she helped and assisted us during check-in and out. the room is very clean. It is so beautiful, well kept, security every where and cleaning staff all over the place. You truly don’t even need to leave this hotel it has everything in it! We are celebrating our wedding anniversary and the hotel gave us a lot of surprise cake, flowers and free upgrade of room. It is very highly recommendable to stay and celebrate your special day. We will be back again! Thanks for making our day and stay special !!
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Date of stay: January 2021
Sleep Quality
Room Tip: good, awesome, friendly staff, good atmosphere, relax, well maintained, secure
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Baxter Lei wrote a review Jan 4
1 contribution
Excellent environment and very considerate for arranging my girl friend's birthday celebration. Free upgrade to a very nice suite room with private sauna and steam shower. Glad to have this surprising arrangement and the service is excellent.👍🏼
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Date of stay: January 2021Trip type: Traveled as a couple
Response from Hotel Okura Macau, Owner at Hotel Okura Macau
Responded 2 weeks ago
Dear baxlei, Your full of enjoyment stay comment get us excited. We hope you had a wonderful birthday celebration with all the arrangements during your stay. You may consider to re-book again with this nice suite room for upcoming anniversary celebration, please do not hesitate to contact us for any great deal. Thank you for your comment and we look forward to seeing you again. Yours Sincerely, Guest Relations
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Ma Jerika Ann V wrote a review Jan 3
Metro Manila, Philippines56 contributions14 helpful votes
EXCELLENT stay in a luxurious hotel! 1 night stay in hotel okura macau is one of our best stay in macau, they make it more special for us to celebrate our friend birthday (Ms.Oasan). mr. William and Ms. masami upgrade our room into a suite room🥰 two thumbs up for you guys. also ms. momoe assisted us very well. hotel staffs are very well trained. they are really polite and very friendly. even we are encountering pandemic , they did a great job to keep their guest safe. we are really surprised when they gave us a wonderful room and a free wine🥰 i want to mention ms. jane and lyn for helping us to clean our room. and we want to apologize for being too loud at night because of the party but they handled it well. they also have a nice recreation, we love the pool and their massage chair. hotel okura made our night more special. thank you so much! i hope we can stay again in your luxurious hotel. stay safe and keep up the good work👍👍👍
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Date of stay: January 2021Trip type: Traveled with friends
Response from Hotel Okura Macau, Owner at Hotel Okura Macau
Responded 2 weeks ago
Dear majerikaannv, Thank you for your excellent review and we're glad that you enjoyed our service and stay arrangement. Compliments that definitely motivated everyone and we will pass on your great words to William, Masami, Momoe, Jane, Lyn. We are always happy, socialize and maintaining high sugar level in a party, perhaps a pillow party for your next visit? We thanked you for the time writing this message and welcome back again for another celebration stay . We hope the amenities suits your taste and Happy New Year 2021! We look forward to your next arrival! Your Sincerely, Guest Relations
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Anita Kok wrote a review Jan 2
Taipei, Taiwan37 contributions
Pre order service is excellent. We have a vegan guest and the chief is very willing to customize the tea set to vegan available options. Customer service and waiter is very nice and friendly. Big thumbs up!
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Date of stay: January 2021Trip type: Traveled with friends
Response from Hotel Okura Macau, Owner at Hotel Okura Macau
Responded 2 weeks ago
Dear Anita_Kok, Thank you for your time letting us know this excellent service provided our team to meet up your requirement. Delivering the great cuisine is one of our goal, guest feel comfy and satisfy with their stay arrangement in the hotel. We will convey your message to the team, especially kitchen crew. We hope to see you again ! Happy New Year 2021! Yours Sincerely, Guest Relations
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$159 - $422 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Hotel Okura Macau
Which popular attractions are close to Hotel Okura Macau?
Nearby attractions include The Broadway (0.2 miles), Tin Hau Temple (Taipa) (0.3 miles), and Zero Latency VR Macau (0.1 miles).
What are some of the property amenities at Hotel Okura Macau?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Hotel Okura Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Okura Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and The Ritz-Carlton Cafe.
Are there opportunities to exercise at Hotel Okura Macau?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Okura Macau have an airport shuttle?
Yes, Hotel Okura Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Macau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Okura Macau?
The staff speaks multiple languages, including Chinese and Japanese.
Are there any historical sites close to Hotel Okura Macau?
Many travelers enjoy visiting Our Lady of Penha (2.6 miles), Mandarin's House (3.0 miles), and Ruins of St. Paul's (3.4 miles).