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Hotel Okura Macau

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Galaxy Macau, Avenida Marginal Flor de Lotus Cotai, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
$134
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Expedia.com
$134
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Trip.com
$167
$103
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Prestigia.com$141
Priceline$167
Destinia.com$109
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2149)
Room & Suite (767)
Dining (179)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Okura Macau
Updated 10/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 123 hotels in Macau
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The legendary Okura Hotels & Resorts brings its signature blend of modern comfort and tradition to the Galaxy Macau™, providing a distinctly Japanese interpretation of “World Class, Asian Heart” hospitality for guests at this spectacular resort. Leisure and business travelers at Hotel Okura Macau can choose from opulent suites or luxurious guest rooms that offer the highest-quality relaxation through Okura’s harmonious combination of function and comfort. Hotel Okura Macau was founded on the principle that its hotels must consistently offer the best accommodation, cuisine and service … a complete experience that visitors to Macau may now experience for the first time, only at Galaxy Macau.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Free airport transportation
Business Center with Internet Access
Wifi
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Swimup bar
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Trendy
Languages Spoken
Chinese, Filipino, Japanese
2052Reviews25Q+A100Room tips
Traveler rating
  • 1,513
  • 367
  • 102
  • 35
  • 36
Time of year
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Popular mentions
andyahwen wrote a review Yesterday
2 contributions
The weather was horrible (thunderstorm) and heavy raining during our stay so we did not enjoy much grand deck activity this time. Staff is friendly and welcoming us and this’s our first time staying at Okura. Room is clean and spacer. 1-2hr early check in and out was awesome! The most important that after we checked out the room I got a call from hotel that they found my wedding ring so I immediately went back and took it back. The ring means a lots to us so I sent a big thank you msg card to Ms Ling and Truely appreciate she found it! Million thanks! Room-#2249 Mr Ng 01 Aug 2021
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Date of stay: August 2021Trip type: Traveled with family
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Edward S M wrote a review Jul 2021
Macau, China106 contributions99 helpful votes
I spend two nights in this hotel with my family recently and can recommend it for service, view, restaurants, and attractions and facilities. Excellent comfort including strong wi-fi signal, comfortable bed, great amenities, and excellent friendly, professional service. Located in the Galaxy casino, this hotel provides guest access to all scores of restaurants and to the pool and onsite water park, including the artificial beach, wave pool, lazy river, etc. Our room had a beautiful view of Cotai and neighboring Hengqin island. All in all, highly recommended.
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: high floor
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Tony C wrote a review Jul 2021
1 contribution
We decided to stay in Hotel Okura for our family staycation. Parking was easy, check in was quick. Great service provided by Gabriella and Wallace through out the check in process, from greeting upon arriving to handling our massive family luggages to our room. During the stay, there is many things to do for kids and adults. Just the resort deck alone it’s a day of fun. Yet there is still many restaurant and local delicacy we still need to try. Definitely will stay for another time with Hotel Okura.
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Date of stay: July 2021Trip type: Traveled with family
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Response from Hotel Okura Macau, Owner at Hotel Okura Macau
Responded 1 week ago
Dear tonycB7174TB, Grand Resort Deck located on the second floor is definitely a great place to keep you cool in this summer. In addition, service provided by Gabriella and Wallace making this journey fun and smooth. Thank you for writing us this review and hope to see you soon! Yours Sincerely, Guest Relations
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khalel1030 wrote a review Jul 2021
Macau, China75 contributions13 helpful votes
Booked twice for months of March and April, and i would love to have another getaway in this hotel. its best to book ahead of the busy season…as it would definitely sold out fast! Facility - spacious rooms, love their in-room jacuzzi, steam room and sauna especially. Indoor pool / sauna and massage room. Excellent customer service from front office, housekeeping and also staff from the fitness center. Really appreciated how they offered a birthday cake for my daughters birthday celebration ❤️ Highly recommend!
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Date of stay: March 2021Trip type: Traveled with family
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JaneZhang wrote a review Jul 2021
3 contributions1 helpful vote
The room is very big and comfortable. Service 5 stars. Has a big swimming and entertaining facilities for kids and adults. It will ensure you an exciting and relaxing stay in hot summer. Staff are polite and helpful.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
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Response from Hotel Okura Macau, Owner at Hotel Okura Macau
Responded 1 week ago
Dear JaneZhang73, Thank you for giving us this great rating and we believe you had an enjoyable stay. We look forward to seeing you again, another wonderful stay in coming season. Yours Sincerely, Guest Relations
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PRICE RANGE
$159 - $422 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
488
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Frequently Asked Questions about Hotel Okura Macau
Which popular attractions are close to Hotel Okura Macau?
Nearby attractions include The Broadway (0.2 miles), Tin Hau Temple (Taipa) (0.3 miles), and Zero Latency VR Macau (0.1 miles).
What are some of the property amenities at Hotel Okura Macau?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Hotel Okura Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Okura Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and The Ritz-Carlton Cafe.
Are there opportunities to exercise at Hotel Okura Macau?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Okura Macau have an airport shuttle?
Yes, Hotel Okura Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Macau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Okura Macau?
The staff speaks multiple languages, including Chinese, Japanese, and Filipino.
Are there any historical sites close to Hotel Okura Macau?
Many travelers enjoy visiting Our Lady of Penha (2.6 miles), Mandarin's House (3.0 miles), and Ruins of St. Paul's (3.4 miles).