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Galaxy Hotel

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Avenida de Cotai, Cotai Estrada da Baia de Nossa Senhora da Esperanca, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
$180
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Free cancellation until 06/28/21
Expedia.com
$162
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Free cancellation until 06/29/21
Agoda.com
$180
$78
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SAVE $102
Hotels.com$162
Priceline$180
Destinia.com$178
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3619)
360
Panoramas (16)
Room & Suite (722)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 124 hotels in Macau
Location
Cleanliness
Service
Value
Travelers' Choice
Galaxy Hotel™ is an award-winning 5-star hotel located within Galaxy Macau™ integrated resort which offers 1.1 million square meters of unique entertainment, shopping and leisure experiences, including 120 dining options, over 200 world-renowned brands, and headline family attractions – from Grand Resort Deck with the world’s longest Skytop Aquatic Adventure Rapids, the World’s largest Skytop Wave Pool and white sand beach to authentic Pan-Asian dining options and live street entertainment at Broadway Macau, spas and a 10-theater 3D Cineplex. With its signature "World Class, Asian Heart" service philosophy, Galaxy Hotel sets a new standard for accessible luxury and comfort. The hotel offers 1,450 stylishly furnished rooms and suites, state-of-the-art facilities, fitness center and a heated pool with direct access to the Grand Resort Deck and other resort facilities. The hotel is just a 15-minute walk to Macau Old Taipa Village and guests can enjoy easy access to key check points, city center and other UNESCO heritage sites via the resort’s complimentary shuttle bus services.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Kids stay free
Parking
Wifi
Hot tub
Lazy river
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Seating area
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
Chinese, Japanese
3553Reviews115Q+A100Room tips
Traveler rating
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  • 160
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  • 62
Time of year
Traveler type
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Popular mentions
Car wrote a review Jun 15
Macau, China5 contributions1 helpful vote
We stayed in Galaxy Hotel Macau for 3 days during Chinese Dragon Boat Festival this year. My family and I were so impressed and surprised for the arrangement by the hotel. We have a great time of stay. We remarked to the hotel that this trip is for celebrating anniversary with my wife and daughters birthday. The declaration ( the anniversary and hand write birthday card, the birthday cake, other birthday declaration, etc ) showed they care every of their customers so much. The staff is so helpful and friendly. The hygiene is excellent because the room will be cleaned twice. The trip is ended by a self made traditional dragon boat festival food. It is very very delicious. That is one of the best I have ever eaten. This is a fantastic experience and I would like to recommended to every one of you. You definitely won’t regret to choose Galaxy Hotel Macau.
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Date of stay: June 2021Trip type: Traveled with family
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JN T wrote a review Jun 15
3 contributions
I want to say thank you for the help and very professional service of Nikki, Amy and Steph. Absolutely outstanding hotel. Helpful, friendly staff who will go above and beyond to make sure you have the best time. It was my birthday during our stay. It was a lovely surprise when they left a bottle of champagne in the room and birthday decoration. We will definitely come back with friends and I would highly recommend this hotel.
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Date of stay: June 2021Trip type: Traveled with friends
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Alexis Z wrote a review Jun 13
1 contribution
Darren is our service representative, he’s very kind and enthusiastic to show us how good galaxy is. Thanks for his effort and introduction, we took a good time here. Galaxy would be my first priority to stay in Macao next time.
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Date of stay: June 2021Trip type: Traveled as a couple
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Kawai N. wrote a review Jun 10
Macau, China3 contributions
First of all, thank you for the best staycation ever! The missus and I were treated to very professional staff, especially Ms. Tammy Tam, and had a great time. When I first booked, I merely mentioned that it was an anniversary stay, and thought it was just a question to end the reservation. However, when I went to check in, they asked what time would I like the gift (where being the Asian I am, gladly accepted, but had no idea what it was or what they were talking about). Then when I walked into the room, I was surprised that they had predecorated the room for me! There were balloons and everything was set up extremely pleasantly. They even had a baby crib, milk warmers, bottle sterilizer and baby bathing items! When the wife and baby arrived, they were extremely happy with everything! A second mention must be made to all the staff on the 30th floor. Everytime they passed by us on the hallway, they greeted us with a sincere smile, and even made small talk with the baby. One more thing was that at the evening, while we were bathing the baby, one of the staff (we apologize for forgetting the name of that person) asked if we needed to turn down, and we explained it wasnt needed as we were bathing the baby. The staff apologized (which was not necessary as they were doing their jobs in my point of view), and when I asked for more water to make milk for the baby, they somehow provided it within seconds as if they knew! These people here really made my stay perfect and didn't even once mentioned to the wife that they planned everything and not me! Highly recommend to all people!
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Date of stay: June 2021Trip type: Traveled as a couple
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Janz D wrote a review Jun 7
2 contributions
I would like to thank Mr. Terence for the hospitality during our stay. He rendered an excellent costumer service. He's an asset in your company. Thank again for your again for your time and generosity. He made our Anniversary very special.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Saurabh Mishra, General Manager at Galaxy Hotel
Responded 1 week ago
Dear JanzP, We very much appreciate you taking the time to share your review with the traveler's community. Thank you for acknowledging Terence who made positive impact while you were with us. My team and I are already looking forward hosting you on your next visit to Galaxy Macau. All my best, Saurabh Saurabh Mishra Vice president - Hotel Operations Galaxy Macau
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PRICE RANGE
$154 - $278 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1500
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Frequently Asked Questions about Galaxy Hotel
Which popular attractions are close to Galaxy Hotel?
Nearby attractions include The Broadway (0.3 miles), Museum of Taipa and Coloane History (0.2 miles), and Macau Matsu (0.2 miles).
What are some of the property amenities at Galaxy Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Galaxy Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galaxy Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Galaxy Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Galaxy Hotel?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and The Ritz-Carlton Cafe.
Are there opportunities to exercise at Galaxy Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Galaxy Hotel have an airport shuttle?
Yes, Galaxy Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galaxy Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Galaxy Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Galaxy Hotel?
The staff speaks multiple languages, including Chinese and Japanese.