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Banyan Tree Macau

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#4 of 93 Hotels in Macau
Certificate of Excellence
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1,038 Reviews from our TripAdvisor Community

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Showing 841: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The room is so amazing , I love the room ,swimming pool and the view are very beautiful ❤️❤️Thank you for helping me ,Andry 😊You and your team are very helpful and smart ! I love my night in banyan Tree 👏🏻

Helpful?
Thank Alina W
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Alina W Thank you for your 5-Star Review of your recent Banyan Tree experience in Macau. We were glad to read that you were able to experience our Private Pool Villas which are indeed very special, and definitely one-of-a-kind in Macau. I am particularly pleased to read of the exceptional service extended to you by Andry and Villa Host... More 

Hong Kong
1 review
3 of 5 stars Reviewed 3 days ago NEW

I wan in room 2807 and I found 5-10 bugs on the sofa bed and window ledge. I think the room cleanliness is poor and the response from operator is ridiculous. They told me that they will ask someone to come and clean up. But I think this is not a proper action. At least they should arrange room change... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank eiddy2016
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear eiddy2016 We truly appreciate your comments, and if you could afford the time, I would appreciate the opportunity to be in touch with you, I can be reached by email at Derek.chu@banyantree.com I look forward to hearing from you soon Regards More 

Hong Kong, China
Level Contributor
11 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Thanks for the arrangement by the hotel during my stay in Sep 2016 for the purpose of marriage proposal to my girlfriend. I ordered their “Sense of Romance” package directly from their reservation dept which included 90-minute couple Spa session, buffet breakfast, MOP 500 F&B credit as well as an afternoon tea set. The staff of the reservations dept are... More 

Helpful?
Thank Taylor N
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Taylor N Thank you for your review and for sharing your many photo memories with us. It is always our desire to provide our guests an enjoyable and unforgettable experience by creating many memorable moments during our guests’ stay, and after reading your review I have to say how pleased I am that we were able to do so... More 

Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our family had a great time staying in the villa. The Villa host team provided us professional and awesome guest service, and did not hesitate to go the extra mile to attend to all our needs. We definitely would love to visit Banyan Tree Macau again!

Helpful?
Thank alicecms
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear alicecms Thank you for sharing your recent experience at Banyan Tree Macau. We are happy to read of how much you and your family enjoyed your stay. I am always thrilled when our guests take the time to highlight the services provided our staff, and I know that our Villa Host Team is proud to learn of how much... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Most amazing place to stay! The room was house size with a spa that ran from bedroom through to the lounge. Amazing fruits and French Champagne on arrival. No luxury was spared. Service was exceptional.

Helpful?
2 Thank Karen D
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Karen D Thank you for your feedback on your recent stay with us at Banyan Tree Macau. I am pleased to read of your enjoyment of our spacious suites, which are very unique in this city, and how much our associates were able to contribute to your Banyan Tree experience. We look forward to having you as our guests... More 

Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A perfect hotel, either for pleasure or business, well located and amenities within the hotel from food to shopping was great. Very courteous staff always ready to help or answer any question. Not forgetting those who wants to try a hand in the Casino.

Review collected in partnership with Banyan Tree

Helpful?
2 Thank 860pritams
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear 860pritams Thank you for taking the time to share your recent Banyan Tree experience in Macau. I am always thrilled when our guests take the time to highlight the services provided our associates. I am pleased to read that you had a very enjoyable stay and we look forward to welcoming you back again in the near future. Regards More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Banyan Tree with kids and another family. The rooms were phenomenal! Each room was huge and had its own relaxation pool, which was very large. In addition, there was a wooden tub that seated 4 comfortably. Here was a massive king size bed and 2 daybeds. The whole room was amazingly large and luxurious! The breakfast... More 

Helpful?
1 Thank AKAustSingHK
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear AKAustSingHK Thank you for your 5-Star Review of your recent Banyan Tree experience in Macau. We are glad that the various unique features of our spacious suite including the relaxation pool and Japanese-style soaking tub helped bring “color” to your stay . I am especially pleased to hear how our associates were able to make your stay memorable with... More 

Hong Kong, China
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Its my second stay here at Banyan Tree Macau, always an amazing stay ! What I like about Banyan Tree compared to other hotels in Macau is that - it got its own pool. Although you cannot dive into/ swim, but you can have a relaxing time with your friends and love ones. #late-check-out rating: 9/10

Helpful?
1 Thank arbros
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear arbros Thank you for your continued loyalty to our brand and for sharing your feedback about your stay. It was a pleasure to read about how much you enjoyed our many unique features and facilities. It is always our desire to provide our guests an enjoyable and unforgettable experience by creating many memorable moments during our guests’ stay. We... More 

Shanghai, China
Level Contributor
114 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The main draw is definitely the room itself. The entry level already comes with a 3.5 meters long 'relaxation pool'. OK, it's not exactly a pool where you swim in, but it's quite inviting. The good: - The room, very spacious and tranquil - Service: check in was a breeze - Free minibars - Gym What can be improved: -... More 

Helpful?
1 Thank mrtravelmore
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear mrtravelmore Thank you for taking the time to share your comments about your recent stay at Banyan Tree Macau. We are pleased to read of the many elements of our resort and it's service that surpassed your expectations. We are happy to read that able to enjoy the complimentary non-alcoholic minibar beverages, which is a benefit exclusive to those... More 

Hong kong
Level Contributor
126 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

One of the hotels in galaxy resort complex, there's free shuttle connecting Macau outer/ taipa ferry pier. The banyan tree pool is for banyan tree guests only and you can also go to other pools that belong to galaxy complex. Overall, nice hotel for couples and family.

Helpful?
Thank Regqueen
Derek C, Derek Chu, Hotel Manager at Banyan Tree Macau, responded to this review

Dear Regqueen Thank you for your providing us your feedback on your recent stay at Banyan Tree Macau. We are pleased to read how much you enjoyed the facilities both inside our spacious suites, at our restaurants as well as outside on the world’s largest resort deck. We look forward to seeing you again in the near future and creating... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 

Additional Information about Banyan Tree Macau

Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Location: China > Macau
Price Range: $302 - $1,266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Banyan Tree Macau Hotel Macau
Hotel Style:
#3 Family Hotel in Macau
#3 Spa Hotel in Macau
#3 Casino Hotel in Macau
#4 Luxury Hotel in Macau
#6 Romantic Hotel in Macau
#8 Business Hotel in Macau
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