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Mandarin Oriental Macau

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#3 of 92 Hotels in Macau
Certificate of Excellence
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Mandarin Oriental Macau
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639 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Reviewed 4 days ago NEWvia mobile

Everything was good, the room was very good with all we need. One of the thing we are not satisfied was... we arrived the hotel at 2pm and check-in, the receptionist said our room was not ready and asked us to wait for and hour. She also mentioned that if we don't want to wait we can pay and get...

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Helpful?
Thank fionababyt
Reviewed 1 week ago via mobile

I was staying in room 1707 , our room we have great view and overall staff are very friendly, special thanks to mr. Fendi / housekeeping for the hospitality and explaining everything about the hotel facilities and also about the city . And arranging our transportation for smooth departure upon check -out.

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1Thank Ali A
Switzerland
Reviewed 1 week ago

this is third time we stayed at the MO Macau, and it was top class as always. Francis the concierge called around to localize an antique dealer I wanted to visit, organized a hotel limo back to the HK turbojet; the HR director gave an excellent tip for a Portuguese restaurant on Hac Sah beach....The rooms are spacious, and as...

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1Thank schmidtmg
Los Altos, California
Reviewed 2 weeks ago

If you are looking for understated luxury close to all the main sites in Macau, away from the bustle of the big casinos, look no further than the Mandarin Oriental. The staff here anticipate your every whim, rooms are spacious and have great views of the Bay, pool and gym are well equipped, and the breakfast buffet is top notch....

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1Thank armins89
Perth, Australia
Reviewed 2 weeks ago

Everything was perfect, from the staff to the hotel room. Facilities were great and we loved there was no casino here. Oh and the hotel smelt amazing!!! We really enjoyed our stay and looking forwards to re-visiting it again!

Review collected in partnership with this hotel
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1Thank jf20172017
Singapore
Reviewed 2 weeks ago

We would like to extend our most sincere appreciation for the excellent services that was provided to us from the moment we decided to stay with Mandarin Oriental Macau. Prior to our arrival, we had exchanged several correspondence regarding our Ferry travels to Macau and also sent our request for babysitting services. All our needs were met and exceeded our...

Review collected in partnership with this hotel
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1Thank Hanoi5806
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Hanoi5806 Thank you for sharing regarding your wonderful family trip to Mandarin Oriental, Macau. We are delighted to know every aspects of your stay from arrival to accommodation, spa and dining were up to your expectation. I would definitely share your fantastic words with my team, especially with Effendi and Christine, whom you have great encounter with during your...

Reviewed 2 weeks ago

We've recently spent 2 nights here as a short break, and as you come to expect from a luxury hotel, the interior, room, swimming pool and other facilities were all excellent. However, what made our stay truly special was the incredible team of staff. It all started at check-in where a member of the team called Jessica proactively gave us...

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1Thank Rob W
Bangkok, Krung Thep, Thailand
Reviewed 3 weeks ago

Mandarin Oriental is probably the best hotel operator brand when compared to others as they are all the same high standard throughout all cities that I have stayed in. The rates were excellent for Macau and the rooms were as usual - gorgeous. The breakfast though wasn't very good but what can you expect for standard scrambled eggs in asia...

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1Thank TJfromLA0099
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear TJfromLA0099 Thank you for your generous compliment on Mandarin Oriental as the best hotel brand. We are glad to learn that our rate and room are of high standard. We have also noted your valuable comment in regard to the breakfast. Please rest assured that it has been reviewed by department concerned. We appreciate your great support and look...

Melbourne, Australia
Reviewed 3 weeks ago

MO is in the Macau island, which is away from all the new casinos in Taipa. This is great as you are pardoned from all the crazy gamblers and all-night neons. Services are great in MO. Staff are very friendly and attentive. Highly recommended if you want to have a nice holiday in Macau.

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1Thank raywang_Melbourne
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear raywang_Melbourne It's great to hear that you had a nice holiday in Macau with us. Your kind recommendation will surely assist TripAdvisor reviewers to make the right choice when visiting Macau. Thank you for visiting us and we look forward to welcoming you back soon. Yours Sincerely Jill Goh General Manager

Reviewed 4 weeks ago via mobile

One of the best hotel I've ever stayed!!!! The staff, the room, the Spa, the Vida Rica bar and restaurant, and the attention to every single details made my experience unforgettable! Special thanks to Mr. Mario for looking after me!!

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1Thank IsaVi64
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear IsaVi64 It's our great pleasure to have you as our guest at Mandarin Oriental, Macau and created such an unforgettable experience for you. We are motivated by your kind and generous compliments on our service, the room, the Spa as well as dining experience at Vida Rica. These will further encourage us to continuously strive to fulfil our goal...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Location: China > Macau
Price Range: $191 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Mandarin Oriental, Booking.com, Hotels.com and Travelocity so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental Macau staff and other travelers.
5 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if you travel with family and want connecting rooms, ask for rooms 1110 and 1111.”
 of 5 bubbles schmidtmg, 1 week ago | Read review
“The Bay View room is comfortable and offers a great view”
 of 5 bubbles robw317, 2 weeks ago | Read review
“water front”
 of 5 bubbles , Dec 8, 2016 | Read review
“Ask for a high up room overlooking the Macau Tower.”
 of 5 bubbles 801ChrisJ, Dec 7, 2016 | Read review
“The harbour view room was definitely worth it.”
 of 5 bubbles U8954VJmichaelm, Dec 4, 2016 | Read review
5 of 5
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