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Mandarin Oriental Macau

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#3 of 93 Hotels in Macau
Certificate of Excellence
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Mandarin Oriental Macau
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579 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Hong Kong, China
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I came here for watching the fireworks with my wife as we did last year. I booked a room with the lake-view so that I can watch the fireworks inside our room. The fireworks was excellent especially the one by Canada. Mandarin Oriental Macau is the hotel I like although this year was not as good as last year. I... More 

Review collected in partnership with this hotel

Helpful?
Thank kblo2015
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stuff is super helpful. Room is really beautiful and landscape is so nice. This hotel have a little room compared with other hotel,so stuff can support client more and more.i wanna stay this hotel again

Review collected in partnership with this hotel

Helpful?
1 Thank ushhy
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear ushhy Thank you for choosing to stay with us and taking time to share your review. I'm very excited to know our team took good care of you, and your generous compliments on our cozy hotel room and the magnificent view. We look forward to the next opportunity to welcome you back soon. Yours sincerely Jill Goh General Manager More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Typical Mandarin style quality services, very good view and quiet location. Highly recommended if you are looking for a quiet stay in Macau with class and character. Like other Mandarin Oriental hotels, the staff their offer a very professional, personal services, which is quite unique amongst top hotels in Macau.

Review collected in partnership with this hotel

Helpful?
1 Thank lawrencea170
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear lawrencea170 We very much appreciate to be described as an outstanding hotel in Macau with excellent Mandarin Oriental-style service. I will definitely share your comments with our colleagues, which will further motivate our team to continuously strive to delight and satisfy our guests. We look forward to another opportunity to welcome you back. Yours sincerely Jill Goh General Manager More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was impressive: the location, the environment, the service, the view and the food. Especially the restaurant, I dined there a few times with my friend and the manager Mario and Alex looked after us well. The food were delicious. I definitely will visit again.

Review collected in partnership with this hotel

Helpful?
1 Thank 160elizabeth
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear 160elizabeth We are very happy that your have great experience staying and dining with us. Your kind compliments have been well shared with our colleagues, especially Mario and Alex, who are very much delighted. We look forward to continue to earn such high praises on your furture visits. Yours sincerely Jill Goh General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Marvelous big room, with top equipments, delicious bed, wonderful breakfast and amazing staff. Our room had a indescribable view of the city and the hotel is very well situated, close to big casinos and the big luxury shops. Wonderful location. Staff very nice and loving to help us in every way.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Guest Thank you for the very nice compliments on the hotel location, room and staff service. We are glad to be in such an ideal location, offering easy access to many great sights in Macau. We'd love to welcome you back and be of service to you soon. Yours sincerely Jill Goh General Manager More 

Hong Kong, China
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After being the best hotel in Macau for so many years, the Mandarin Oriental is facing new competition from both Western, Eastern, as well as local rivals. And the Mandarin is starting to compare poorly. While the lobby remains, as it has always, discrete and tasteful, the rooms are starting to show wear. The carpets are faded. The linens are... More 

Helpful?
3 Thank James W
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear James W It was a pleasure to have you as our guest at Mandarin Oriental, Macau. Thank you for sharing your valuable feedback, as such information enables us to monitor and improve on our quality service standards. Regarding your comment of providing complimentary WIFI for guests. We would like to take this opportunity to inform you that Mandarin Oriental... More 

Fort-de-France, Martinique
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had my best stay ever at the Mandarin Oriental Macau. The hotel itself is just beautiful, the design and atmosphere are just perfect. We had a spacious room with a view. We enjoyed the swimming pool and the gym which are both located on the 4th floor. The breakfast buffet is wide, the selection is really interesting. The food... More 

Helpful?
Thank LiliGora
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear LiliGora We are thrilled to receive such great compliments from you. It was our great honour to have you as our guest at Mandarin Oriental, Macau and being your favourite hotel ever since. My team and I are indeed encouraged and we will continue to provide the most delightful experience for our guests. We sincerely look forward to welcoming... More 

New York City, New York
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a great stay at this hotel. Fantastic staff and service and enjoyed that it was not part of a monster casino. Macau is SOOO much more than casino's and if you want that, the MGM is close by for you to walk. The main sights on the peninsula are a short walk away. The breakfast buffet was pretty... More 

Helpful?
Thank K J
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear K J Thank you for being so generous with your encouraging praises for us. We are pleased to know that you enjoyed your stay in Macau. We look forward to welcoming you back on many occasions in the future. Yours sincerely Jill Goh General Manager More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 3 weeks ago

A very good spot for firework . Great staff make us feel like home . Breakfast is with variety and quality. The location is convenient and have easy access to a major tourist attractions. Overweigh it is a memorable experience and what I would recommend other people take this hotel when they visit Macau.

Review collected in partnership with this hotel

Helpful?
Thank siuyulo
Hong Kong, China
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the Deluxe Lake View Room - the view is stunning towards Macau Tower!! This room allows you to enjoy the firework show so make sure you book in advance during firework weekends. I love the room layout a lot, gives me a balanced and organized feeling. Enjoyed a bath with their bath salt and the stunning view as... More 

Helpful?
1 Thank Gloson
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Location: China > Macau
Price Range: $245 - $737 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Ctrip TA, TripOnline SA, Travelocity, Expedia, Odigeo, HotelTravel.com and Hotels.com so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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