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Mandarin Oriental Macau

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#3 of 92 Hotels in Macau
Certificate of Excellence
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1 room 2 adults 0 children
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Mandarin Oriental Macau
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613 Reviews from our TripAdvisor Community

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Showing 375: English reviews
ENGLAND
Reviewed yesterday NEWvia mobile

This is the first time I stay with the brand and I regret that I didn't do it earlier. Beautifully designed and carefully maintained. Professional staff all the way along. As a 5-star, this hotel matches its name both on the hardware (facilities,design, maintenance, view) and software (details, staff). Thank you for making our stay such a pleasure. I will...

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Helpful?
Thank QQ-LITTLE
Reviewed 2 days ago NEWvia mobile

Wonderful hotel with a great experience from start to finish. I would highlight employee Victor Wu who went out of his way to be helpful on a number of occasions - his cheerful outlook just added to an overall great stay. Many thanks

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Thank Graham S
Hong Kong
Reviewed 3 days ago NEWvia mobile

Excellent service and spacious meeting facilities make this an ideal choice for conferences or corporate off-sites. Good location next to the MGM and old Macau casinos offers plenty of variety for evening entertainment as well all within walking distance.

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Thank HongKongTravel_A_Lot
Reviewed 3 days ago NEW

I visited Macau for a one-night stay in late November 2016 as part of the Amex Platinum FHR program. My stay was outstanding and I now have a new favourite hotel for when I visit Asia. The head concierge Francis is amazing and very attentive - my return ferry ticket to HKIA was arranged for easily and a return car...

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Thank Michael M
Taipei, Taiwan
Reviewed 1 week ago NEW

Location is fair, it's not easy to get taxi available in front of the hotel. As the hotel is a not located in the Downtown. Service is good. The attitude of the staff is good and gentle. Cleaniness is excellent. The room is good especially the bathroom facilities.

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1Thank littlejoseph2016
London, United Kingdom
Reviewed 1 week ago via mobile

I stayed for two nights during my visit to Macau and loved the location and comfort of the hotel. The staff were very welcoming and helpful throughout my stay and I am sure I would stay here again if in the area I enjoyed afternoon tea in the bar and although the service was a little slow at times the...

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Thank 228chantelle
Hong Kong, China
Reviewed 2 weeks ago

Have stayed there since it opened. Most excellent service, beautiful rooms, delicios food.attentive staff. Try the Spa, it is worth it. No Casino, a plus. Good views. Lots of cupboard space and many coathangers. Lighting complicated to understand.

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1Thank dvillax
London, United Kingdom
Reviewed 2 weeks ago

Staying here for a two night break from our twelve night trip to Hong Kong, so far so great - exactly as expected from a world class 5 star hotel. Complimentary private car pick up from the ferry termnal to the hotel, staying in a deluxe lake view room on the 6th floor and all encounters with staff have been...

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Thank HappyDays32
Macau, China
Reviewed 2 weeks ago

Mandarin oriental gave me the best experience for my high school graduation dinner, it provides us with the highest quality of food in a buffet canteen. The price for joining such event is very reasonable as it is cheaper when we go as a group. Nevertheless, the purpose of this place is to make such memorable times spending time around...

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2Thank kieroncsy1212
Jakarta, Indonesia
Reviewed 4 weeks ago

Excellent room, breakfast is excellent, the staff is very helpful. the view from the room is beautiful. Caution for muslim as they provide pork. They will extremely helpful when it comes to halal food. You can ask for Halal food.

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1Thank brianmC7345HB
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear C7345HB Thank you for choosing to stay at Mandarin Oriental, Macau. We are delighted to receive your positive feedback about the hotel. We are also glad to know that your special dietary needs were attended to by our team. We greatly appreciate your kind recommendation to other TripAdvisor users. It would be our honour to welcome you back to...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Location: China > Macau
Price Range: $207 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Ctrip TA, Booking.com, Travelocity, Expedia, Odigeo, Hotels.com and HotelTravel.com so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental Macau staff and other travelers.
5 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The harbour view room was definitely worth it.”
 of 5 bubbles U8954VJmichaelm, 3 days ago | Read review
“Any room seems to be excellent”
 of 5 bubbles dvillax, 2 weeks ago | Read review
“Lower floor is cheaper but offer equally good view”
 of 5 bubbles lawrencea170, Sep 18, 2016 | Read review
“Choose the Lake room views and score the occasional fireworks display in the fall months.”
 of 5 bubbles G3169EFjamesw, Sep 14, 2016 | Read review
“Lake View is now better than Bay View since Bay View is facing an unused place owned by the Macau government which has lots of trash now.”
 of 5 bubbles Gloson, Sep 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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