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Grand Hyatt Macau

Savings alert: 18% below average rate
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Guests1 room, 2 adults, 0 children
Traveler (1469)
Room & Suite (755)
Videos (3)
Certificate of Excellence

About

#14 of 100 hotels in Macau
Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hyatt Macau, one of the best Macau hotels located within City of Dreams in the Cotai area, is the ultimate choice for both leisure and business travelers with best luxury accommodation, fabulous dining, shopping, gaming, nightlife and the breathtaking The House of Dancing Water show. The hotel offers 791 guestrooms and suites with spectacular views over the Cotai with innovative design touches that deliver a feeling of spacious comfort, and combine a contemporary ambiance with the latest business technology. Housing one of the largest event spaces in Macau, Grand Hyatt Macau has its sights set on being the leading MICE (meetings, incentives, conferences and exhibitions) venue in the region. Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
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1,603Reviews
11Q+A
100Room tips
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Popular mentions
Excellent location and it’s close to all main casinos and malls. Hotel room is cozy and room is big. The room that I stayed could see the fountain view and the suite has a big living room area. Highly recommended and will definitely come back again.
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Review collected in partnership with Hyatt Hotels
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt Macau
Responded 2 days ago
Dear guest, Thank you for sharing this excellent review of your stay at The Grand Hyatt Macau. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of our team. I very much look forward to your return to the Grand Hyatt Macau. Sincerely, NICK FENG Front Office Manager
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+1
Hotel's Favorite
I had a wonderful stay at the Grand Hyatt Macau. The hotel has a lovely swimming pool and there were also splash pools for the kids and plenty of hot tubs for the adults. One of my favourite things to do there was to sit in the hot tub in the late evening with a cool drink and just soak in the views. I stayed in the Grand Suite and had Grand Club access, which I used a lot during my stay as I had to do some work during the day and they had really fast wifi, loads of things to nibble on and drink throughout the day. I tried both the hotel breakfast at Mezza 9 and the one served at the Grand Club. Mezza 9 had a great selection that changed daily, and the food was lovely. There were lots of Chinese dishes as well as Western dishes. The Grand Hyatt has an amazing location for the House of Dancing Water. It's literally right next to the hotel's restaurant, Beijing Kitchen. I caught the 5pm show and had dinner at Beijing Kitchen afterwards - it was the perfect start to an evening in Macau. You have to see THODW - it's incredible! Beijing Kitchen was fab too. I can really recommend their roast duck and sweet and sour fish dish. They have a great selection of wine and the sommelier picked out a Portuguese wine for us for our dinner. Also had a 90-minute massage at the Isala spa. The masseuse was brilliant, and I felt so relaxed that I nodded off! The service was exceptional throughout - club lounge, the restaurants and pools staff. Staff were very attentive and happy to help, but weren't in the way. Perfect stay at the Grand Hyatt Macau - will definitely be back!
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Response from Grand Hyatt M, Front Office Manager at Grand Hyatt Macau
Responded Aug 13, 2018
Dear tinhtinh, Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel. Thank you for staying with us and we look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Kind regards, Irene Choi Assistant Front Office Manager Grand Hyatt Macau
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Stayed on the 18th floor for 2 nights at The Grand Suite. Room was spacious with view of the Wynn Palace fountain. Good selection of food (dim sum, cakes, fruits, hot food) at the Club Lounge, serving breakfast, afternoon refreshments and evening cocktails. Favourite food was the madeleine cake.
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Response from Grand Hyatt M, Front Office Manager at Grand Hyatt Macau
Responded 2 days ago
Dear guest, Thank you for sharing this excellent review of your stay at The Grand Hyatt Macau. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of our team. I very much look forward to your return to the Grand Hyatt Macau. Sincerely, NICK FENG Front Office Manager
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While many would not consider Hyatt at Macau due to the fame of the Venetian and Parisian, this Hyatt is a true gem. From the entrance to the lobby, the design is all very modern and chic, boasting a wow factor, not due to the lavishness but the pure atmosphere. Check-in staff was friendly, and the service was excellent. The suite I stayed in was up to expectation, open with great views of both the Wynn palace fountain and Macau airport. The bathroom was big, with double sinks, a large bathtub beside the window and a stand-up shower as well as a roof mount shower head. The third-floor recreational area was great also, including a spa, restaurant, a very decent sized gym, a kid’s playhouse, and an outdoor area to match. The swimming pool is beautiful, as well there is a little heated pool area. There is a tennis court, although it is paid and not free, which I found kind of disappointed as I really wanted to get a hit in. The hotel is separated into two towers, one is for rooms and another for suites. This is a very decent, luxurious true five-star hotel in a terrific location on the Cotai island. Connected to the city of dreams, there are a plethora of shops connected to the hotel as well as a casino. Shuttle bus to the hotel is available from the airport, as well as shuttle buses to Macau island is available from the bus terminal which is also connected to the hotel. Overall, this was a terrific day trip and a great stay for me, and although I was not old enough to gamble yet, the Grand Hyatt Macau is where I will be staying next time when I turn 21.
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Response from Grand Hyatt M, Front Office Manager at Grand Hyatt Macau
Responded 2 days ago
Dear guest, Thank you for sharing this excellent review of your stay at The Grand Hyatt Macau. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of our team. I very much look forward to your return to the Grand Hyatt Macau. Sincerely, NICK FENG Front Office Manager
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This hotel is link together with the city of dreams hotel. It will be grreat fro those who plan to watch the house of dancing water. The shuttle bus is convenient to go around in the macau city. They are variety of local breakfast in taipa area. And the hospitality is superb as well.
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Review collected in partnership with Hyatt Hotels
Response from Grand Hyatt M, Front Office Manager at Grand Hyatt Macau
Responded 2 days ago
Dear guest, Thank you for sharing this excellent review of your stay at The Grand Hyatt Macau. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of our team. I very much look forward to your return to the Grand Hyatt Macau. Sincerely, NICK FENG Front Office Manager
Read more
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PRICE RANGE
$128 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt macau hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
791
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