We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
City of Dreams, Estrada do Istmo, Macau China
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Hotel direct offer!Family Staycation
$147
View Deal
Free cancellation until 06/29/21
Expedia.com
Hotels.com
Snaptravel
Prestigia.com
Booking.com$147
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1925)
Room & Suite (785)
Videos (2)
Travel safe during COVID-19
A note from Grand Hyatt Macau
Updated 05/29/20

About

#15 of 121 hotels in Macau
Location
Cleanliness
Service
Value
Travelers' Choice
Grand Hyatt Macau, one of the best Macau hotels located within City of Dreams in the Cotai area, is the ultimate choice for both leisure and business travelers with best luxury accommodation, fabulous dining, shopping, gaming, nightlife and the breathtaking The House of Dancing Water show. The hotel offers 791 guestrooms and suites with spectacular views over the Cotai with innovative design touches that deliver a feeling of spacious comfort, and combine a contemporary ambiance with the latest business technology. Housing one of the largest event spaces in Macau, Grand Hyatt Macau has its sights set on being the leading MICE (meetings, incentives, conferences and exhibitions) venue in the region. Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau. The swimming pool, outdoor hot tubs and tennis court on level 3 will be closed for improvement works from January 1 to February 6, 2021. Hotel guests may use the swimming pool at The Countdown Hotel or Nüwa Hotel. We appreciate your kind understanding.
Read more
Room & Suite (785)785
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Kids club
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
ATM on site
Butler service
Doorperson
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand movies
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
Chinese
Hotel links
Special Offer:Family Staycation
2,072Reviews16Q+A100Room tips
Traveler rating
  • 1,513
  • 392
  • 97
  • 32
  • 38
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
iRene wrote a review Jan 12
3 contributions
Definitely 5 stars experience! Special thanks to the Guest Experience Team who surprised my kid with wonderful birthday celebration settlings ❤️❤️❤️ We would like to thank Dave & Tina! We feel so glad & so special 😊
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded 1 week ago
Dear Guest, Thank you for taking the time to pass on your comments stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable especially highlighting the hospitality extended to you by Tina and Dave. I will personally share your compliments to them and positive comments like this will motivate us to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback and look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Sabrini Foo Front Office Manager
Read more
Genesis Vargas wrote a review Dec 2020
Macau, China91 contributions3 helpful votes
We had a great staycation at Grand Hyatt Macau. With a great view and spacious room, plus beautiful bathroom setup. Value for money as well since has inclusive breakfast buffet at Mezza9 restaurant. Good location has easy access to go to other hotels like COD and Morpheus.
Read more
Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Share
Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to pass on your comments stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable and positive comments like this will motivate us to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback and look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Sabrini Foo Front Office Manager
Read more
Irina M wrote a review Dec 2020
Macau, China22 contributions1 helpful vote
Grand Hyatt was the third staycation we had in Macau this year. Prior to our arrival, we were contacted via email if we needed anything to be prepared. Upon arrival, the room was set up with all the children amenities and a baby cot as requested, without needing to wait. The staff also provided two stuff toy mouse for our children. My children very fascinated with the fountain view while holding their stuff toy most of the time. Our breakfast was served in the lounge, where the view was very impressive. Because I was with my 4 year old son when having the buffet breakfast, the staff helped him to take his food back to his seat. While I was taking the food with my son, my husband was handling our 1 year old daughter, and was not that free to take the food himself at that moment, a staff recommended some food and helped him bring is breakfast to his table too! After breakfast, my son went to the window (where the seats were empty, of course he didn't disturb anyone) to look at the view, a staff went over to watch him and talked to him, until we finished our breakfast, sort of like a minor baby sitting service that I have only experienced in resorts in Sanya previously. Overall, excellent service and child friendly.
Read more
Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: Request for a fountain view
See more room tips
Helpful
Share
Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to pass on your comments stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable especially highlighting the hospitality extended to you. I will personally share your compliments to the team and positive comments like this will motivate us to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback and look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Cindy Shi Front Office Manager
Read more
Mhel D wrote a review Dec 2020
Macau, China3 contributions
Awesome! Beautiful hotel.Highly recomended. One of the best and affordable hotel in Macao. Staff are friendly and accomodating. Kudos to Receptionist Ms Tina, Ms Jing ( reservation) and Ms Yan. Floor manager.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to pass on your comments stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable especially highlighting the hospitality extended to you. I will personally share your compliments to Tina, Jing and Yan and positive comments like this will motivate us to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback and look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Cindy Shi Front Office Manager
Read more
joijoy86 wrote a review Dec 2020
Macau, China25 contributions1 helpful vote
+1
Always loved this brand. Grand Hyatt is a perfect place to be if you want to feel like you are on a vacation without going too far. Arrived early and room was ready. Thank you Sabrini and Danielle for the lovely arrangements. Had our dinner at Beijing Kitchen and thanks to Hallen for her suggestions we had a wonderful dinner there. Perfect timing and portions. Wished we could eat more. Food was delicious and will definitely go back with my friends again. Hotel was located along Cotai strip. Perfect for a romantic evening walk after dinner. Came back in time for the fountain show from our room. Decided to stay in the next day and relax in the room so we ordered room service. Quick service and food was high quality. Had a warm send off upon check out from the Front Desk team. Thank you Ann, George, Jun and Clarissa. Will definitely come back again
Read more
Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Share
Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded Dec 12, 2020
Dear Guest, Thank you for taking the time to pass on your comments stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable especially highlighting the hospitality extended to you. I will personally share your compliments to the team and positive comments like this will motivate us to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback and look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Sabrini Foo Front Office Manager
Read more
Previous
PRICE RANGE
$155 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt macau hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
791
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Hyatt Macau
Which popular attractions are close to Grand Hyatt Macau?
Nearby attractions include The House of Dancing Water (0.1 miles), Skycab Cable Car (Wynn Palace) (0.08 miles), and DreamWorks Experience at Cotai Strip Resorts (0.2 miles).
What are some of the property amenities at Grand Hyatt Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Macau?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hyatt Macau?
Conveniently located restaurants include Dynasty 8, Grand Orbit, and The St. Regis Bar Macao.
Are there opportunities to exercise at Grand Hyatt Macau?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Hyatt Macau have an airport shuttle?
Yes, Grand Hyatt Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Macau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hyatt Macau?
Many travelers enjoy visiting Our Lady of Penha (3.1 miles), Mandarin's House (3.5 miles), and Ruins of St. Paul's (3.8 miles).