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L'Arc Hotel Macau

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33 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2016 via mobile

The hotel is not bad. The lobby is ok. The room is big enough. The breakfast is good. The room rate is reasonable. The location is convenient. However, English of staff is not good. Service provided is not efficient. I did wait for over 20 mins to get a hair dryer. No charger is available for electronic devices.

Helpful?
Thank 443patricky
Kvin C, Front Office Manager at L'Arc Hotel Macau, responded to this review

Dear 443patricky, Thanks for your information and it will be definitely our area to improve in order to enhance guest's experience, we will look into it and making sure it won't be happened again to other guest in coming future. We hope it will not mar from you be returning to L'Arc Hotel Macau and thanks for your comment, we... More 

Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

The scale of Macau is hard to explain. Casinos everywhere. The hotel has classic opulence and friendly staff. The rooms are very large and the bed very comfortable. The only are to watch out for is breakfast which is below par. Then again who sleeps in Macau!

Helpful?
Thank Living_luxury
Kvin C, Front Office Manager at L'Arc Hotel Macau, responded to this review

Dear Living_luxury, Thanks for choosing to stay with us at L'Arc Hotel Macau, and we really appreciate your kind review for in order for us to know our shortfall and knowing where to improve. We have well received your comment and will definitely looking into this matter seriously and hoping it will not mar from your coming back to L'Arc... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2016

*L'Arc Macau Hotel* <Definition> <Definition> It's a huge fancy european-styled hotel. <Advantage> 1. Good location -In a short distance from Casino Lisboa, Wynn, MGM, MFM(Macau International Airport)is just 20 min. away by car, Ferry Terminal and Border Gate are about 10 min. away from here. 2. Enjoy some of exclusive Luxury brands in hotel shopping complex. 3. Enormous Casino <Disadvantage>... More 

Helpful?
Thank 은우 박
Kvin C, Front Office Manager at L'Arc Hotel Macau, responded to this review

Thanks for your stay with us in L'Arc Hotel Macau, and we have well received your comments and we really appreciated. As our official check-in time at 3p.m. however if your reserve room are ready, we will definitely provide the room as earlier as possible in order to provide comfort to all guest especially those travelling. If you have any... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015

A most efficient, friendly and attentive staff. Very nicely appointed rooms, sometimes a bit too lavish in style. But a very happy and enjoyable stay. The management gave us lots of tips of convenience and the bus that travels between the ferry, the casino and other tourist spots were efficient and clean. The Concierge gave us very good tips on... More 

Review collected in partnership with this hotel

Helpful?
1 Thank alfredtam
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2015

It is a nice hotel, nice food. We had conference in the hotel with 2 tables for lunch, the food was great. We had breakfast too and choices of food is good enough. The room is very nice with goo amenities. It is perfect.

Review collected in partnership with this hotel

Helpful?
1 Thank emilyleung
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2015

I am very pleased with the front desk service. Very courteous and attentive staff. Detail explanation of hotel amenities. Rooms are clean and furnishing are in good order. Overall hotel experience was great.

Review collected in partnership with this hotel

Helpful?
2 Thank TS1881
Malaysia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

We are 4 gentleman on this trip for few nights, and booked for two Twin Rooms, however it appear both KING, Receptionist explained that Travel Agent had reserved in KING but we mentioned "NO WAY"! After all, Receptionist offer us a Two Room Suite with slight differ amount of money to enjoy the best suite in L'Arc Hotel. At first,... More 

Helpful?
4 Thank Extreme85
Kuala Lumpur, Malaysia
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed April 13, 2015

I would say this is an Average Hotel. Nothing fancy. Rooms are big and comfy Small Casino below, no big shopping A few decent restaurant Service is OK not great. However its beside Whynn and MGM.... so its cheaper then the 2 and they are just across the road.

Helpful?
6 Thank WKKL
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 20, 2012

This is the worst hotel I have ever stayed in, and I travel a lot. the room was dirty, and the service is horrendous. Took me 3 hours to check in, and another hour to have a new key programed when my key didnt work. The staff doesnt speak english and they arent too smart either. I made a big... More 

Helpful?
13 Thank Beachlover971
Timisoara, Rumänien
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2012

This magnificent hotel L'arc New World hotel is situated in the heart of Macau, in front of the hotel is the MGM and the Wynn casino. The rooms are very big and the view is fantastic. The service of the hotel is great and the personal is very friendly. I cannot wait to go back.

Helpful?
5 Thank sane_sanela
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
L'Arc Macau provides 283 spacious and superbly appointed rooms and suites with perfect combination of gracious European expression and leisurely French style. Floor-to ceiling windows ensuring the rooms to provide a magnificent city view. Enjoy your memorable and luxurious journey with the comprehensive room facilities including comfort bedding and pillows, 42-inch flat screen LCD TV, internet service and more. ... more   less 

Additional Information about L'Arc Hotel Macau

Address: Avenida 24 De Junho, No. 278, NAPE, Macau, China
Location: China > Macau
Price Range: $134 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — L'Arc Hotel Macau 5*
Number of rooms: 283
Reservation Options:
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Hotel Style:
#20 Casino Hotel in Macau
#38 Luxury Hotel in Macau
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