You should visit morpheus to be amazed by the architecture and pose like a vogue model in the rooftop swimming pool. But stay across the street at the St Regis to get 5 star service at a more reasonable price.
What a breath of fresh air! Beautifully designed hotel with great service! The spa especially earns a recommendation of excellent service! In room dining was quick and professional! We stayed in a King Loft, an amazing suite with great amenities. Will recommend this hotel, what an experience!
I have long heard that Morpheus possesses arguably the best facilities and rooms in Macau, so I had never been worried about its hardware. However, I need to admit that I was initially a bit uncertain about what service it could offer since there exist some rumors saying that it is a hotel with good hardware but terrible services. After saying at its Executive Suite for one night, I can confirm that its every hardware is, indeed, perfect! From its lobby to its elevator; from its corridor to its room, everything just cannot be more comfortable! The hotel brands itself as a high-tech hotel. That initially made me quite nervous since, according to what I experienced elsewhere, being "high-tech" usually means a lot of messy and redundant tech operations. However, it is just not true with Morpheus. Instead of using technology for showing-off, Morpheus really utilizes technology to enhance guests' stay experience. For instance, the iPad inside the room functions really well and clearly that guests can control everything inside the room in a highly handy manner. In addition to its tech, the room also has an amazing view: generally, having structural materials in front of the room window damages the view, but the unique grid exterior of Morpheus adds a new and special favor to the already nice view over the Cotai Strip (for visitors wanting to refresh themselves from the casinoes, room with an exceptional view over the runway of the airport is also available). Also, Morpheus is one of the only two hotels in Macau which I can see a really detailed and quality interior design inside their room (another one is Mandarin Oriental). Morpheus's rooms are genuinely stylish while maintaining an exceptional level of comfort. More importantly, its service. Unlike what some rumors suggest, the services at Morpheus is fascinating. It is good to the extent that I would even say that it is comparable to Mandarin Oriental (I regard MO as the hotel with the best service in Macau). I was very fortunate to be served by Mr. Jeffrey at the reception. It is really a pleasure talking to you, Jeffrey! Thanks for showing me around the hotel and the room and helping me to change from the room to the suite. Jeffrey is extremely friendly and professional. I do not know how to manage to do it, Jeffrey, but you made the very formalized and cold check-in and check-out processes like a warm conservation between friends; that is amazing! Furthermore, I realize that it was not just Jeffrey being extremely friendly and professional - the entire service team was! For instance, when I asked the lady at the front desk regarding the breakfast on the next day at 1 AM, she explained all the options (and the money-saving tips) to me in a very gentle and patient manner. Also, when I told another gentleman at the reception that I may need to check out late, he treated this request very seriously and exhausted every possible way to help with my request. It is important to note that I received all these fantastic services on the busiest day of the Spring Festival when the hotel suddenly faced a surging volume of guests. It proves that Morpheus can offer arguably the best service in Macau even when the hotel was almost full. Morpheus is wonderful! It has set a new standard, both hardware and service, that other hotels in Macau can hardly rival. I will definitely be back in the future!…
Must try hotel with excellent service and amazing architecture. The semi-outdoor swimming pool is the place where you can attract thousand like in your IG. There are lots of different styles of cuisine you can try within Morpheus and City of Dreams.
Morpheus is a modern hotel with interesting architectural design, the irregular shapes of the outer wall are applied in the details of the room, making a perfect coherence, it is amazing! I and my husband stayed for a night to celebrate my birthday and the hotel made lovely and special decorations in our room and sent me a birthday cake as well, their special hospitality made us an unforgettable and excellent stay. Special thanks to Shelley, Cyrus and Jen, their professional assistance, warmth welcome and unique hospitality are highly appreciated!