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Hard Rock Hotel Macau

#14 of 93 Hotels in Macau
Certificate of Excellence
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797 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Melbourne, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 17, 2013 via mobile

Spent two nights here in October, super friendly staff although language barrier a bit of an issue on check in. Room comfortable all modern cons, pool, fitness centre had excellent facilities. Nice hotel, small and if your into rock memorabilia it's sensational. If you want to avoid the big hotels full of gambling this is the place to go.

Helpful?
Thank Cathy9494
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Jakarta, Indonesia
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 16, 2013

my and my girl friends has stayed in this hotel for one night, this was our first time stayed in Hard Rock Hotel. The hotel design is so rock and roll, the check-in service was quite fast, we got the room with Crown Hotel view, the breakfast has limited kind but all delicious. we got the best rate that include... More 

Helpful?
Thank yane16
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 15, 2013

My 1st time stayed in Hardrock Macau on October 10th 2013 . It will not be my last time. I'll shall be back & will definately recommend people to stay. The views from my room on the 21st floor (Room 2160) was awersome. I received a very warm welcome from the lobby personel who came forward to help me with... More 

Helpful?
Thank chrislyx
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Hong Kong, China
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 15, 2013

We stayed at a double queen room with a very nice view of the Venetian hotel. Hotel staff are very friendly and helpful. The rooms are very clean, well-equipped; and the beds are very comfortable. I like how this hotel is not as crowded and loud as some of the other hotels in Macau, yet it offers an absolutely comfortable... More 

Helpful?
Thank Happytourist098
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed October 13, 2013

We love this hotel. We stayed in a double Queen for two nights. The room is very spacious with nice views. My seven year old has already requested we stay there again for our next trip to Macau. The free shuttle bus service is excellent.

Helpful?
Thank Helen K
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Melbourne, Australia
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 2, 2013

The views from our room on the 25th floor were amazing. We actually didn't leave the hotel for the day we were there as we just didn't need to, everything we needed we could get there . Late check out was also gladly taken. The night club and casino are both fantastic.

Helpful?
Thank Anvil16
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Kuala Lumpur
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 2, 2013

Everything was fine. I have zero complains except the fact that the room looks rather 'plain' and 'boring' from an interior designing perspective. Other than that, all was good. Lobby personnel was fantastic. Very responsive, receptive and accommodating. Check-in people were great! Couldn't have asked for more. Thank you Hard Rock Macau!

Helpful?
Thank EdgeMY
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Dehradun, India
Level Contributor
146 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed October 1, 2013

Fantastic stay What a huge room with a view of venitian hotel and galaxy hotel Huge bathroom,pot area separate and clean towels and crisp sheets soft bed Great breakfast Shopping area was great Shows of the hotel were good Staff was alert and friendly and ever helping Every other hotel was walking distance and across the street Shuttle service to... More 

Helpful?
Thank Venudhingra
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Caterham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 29, 2013

We bought a package to see 'Dancing Waters' & the 'Taboo' shows (which I'm not rating here.) The hotel was not cheap, that said the service was as the reception was good. If only the hotel room had been either properly cleaned or at least deodorised. We complained they immediately sent a little man up with a atomiser/ deodoriser but... More 

Helpful?
Thank Clairmark
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Penang, Malaysia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 28, 2013

We chose this hotel because we thought the Cotai area would be hip. It is but there is no charm in the surrounding area. The complex is actually full of high end shops with modern amenities. If you like this sort of thing then this place is for you. We took the free shuttle from the ferry terminal. The transport... More 

Helpful?
Thank GasmanPenang
HardRockMacau, Manager at Hard Rock Hotel Macau, responded to this review

Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide to ensure that we are meeting; if not exceeding your expectations. Our ultimate goal is to ensure that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Live the Rock 'n' Roll lifestyle! A hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more   less 

Additional Information about Hard Rock Hotel Macau

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Location: China > Macau
Price Range: $122 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Macau 4*
Number of rooms: 322
Reservation Options:
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Hotel Style:
#5 Casino Hotel in Macau
#7 Spa Hotel in Macau
#12 Family Hotel in Macau
#13 Luxury Hotel in Macau
#14 Romantic Hotel in Macau
#17 Business Hotel in Macau
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