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Four Seasons Hotel Macau, Cotai Strip

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#6 of 94 Hotels in Macau
Certificate of Excellence
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Four Seasons Hotel Macau, Cotai Strip
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555 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It is four season, from the moment you step in, you know you will get the best service. The manager greeted us during our check in and asked how was our flight. Unfortunately we have lost our luggage during our transit. Without me asking, he went straight to ask his colleague to help me to do all the hustles in... More 

Helpful?
2 Thank Shuhaela Z
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here for 1 night. It's right next to Venetian and in fact their shopping arcades are interconnected. But the atmosphere here is very different from the Venetian, it's much more quiet and elegant and not that crowded. What surprised us is that we got a free upgrade to a king suite as its my wife's birthday. And I... More 

Helpful?
1 Thank Ringokfw
Singapore, Singapore
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Ridicule how expensive this hotel is located within the Venice. A mimic with no regard to ethics—it aims to copy the beautiful with no soul. Impossible to connect. The staff are friendly but equally disappointed on what happened to their city. The four seasons is part of the fake art, expressing fake emotions, with the only purpose is to deceive... More 

Helpful?
1 Thank KonradVP
Posyk, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear KonradVP, Thank you very much for your comments at TripAdvisor. We felt sorry to know that the recent experience in Macau did not meet your expectation, We will appreciate your assistance in allowing us to explore how we may enhance your future experience. Please feel free to write to our Hotel Manager at goncalo.monteiro@fourseasons.com and allow us to connect... More 

Johannesburg, South Africa
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was fantastic - everything you would expect from the Four Seasons and more - attached to the Venetian for extra convenience and shopping but far enough to avoid the hustle and bustle of the shopping area. The rooms were stunning - we were upgraded to a suite which was fantastic! the birthday cake was also a really nice... More 

Helpful?
1 Thank PPillay
Sydney, Australia
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family (2 adults, 1 nine year old) enjoyed three fantastic nights at this property subsequent to arriving into Hong Kong on a cruise. From pre-check in (they called a few days earlier to ask if there was anything they could do to smooth the process) right through until the moment we departed on the Cotai Ferry, we could fault... More 

Helpful?
1 Thank andyg16
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 2 nights with breakfasts, we was secure to asked with breakfast when we check in. Front desk Receptionist Carrie Leung was told excluded, and we should contact our agent to confirm, it was pass10pm. Is that good serives to ask the customer to contact themselves. Next day, no one follow this, until second day, we contact our... More 

Helpful?
Thank X1855HRcathym
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Cathy M, Thank you very much for taking the time to write in TripAdvisor. We felt sorry about the unpleasant experience. It will be helpful if we may connect with you directly and learn more. Your assistance in writing to our Our Hotel Manager, Mr. Goncalo Monteiro, at goncalo.monteiro@fourseasons.com will be highly appreciated. Yours sincerely, Reginia Tam Public Relations More 

Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The subject says it all. Located in Macau new district, the hotel is conveniently connected to Sands Shoppes Mall - Venetian (hundreds of shops), Four Season (mostly luxury branded shops), as well as Cotai Central. Shoppers be warned, you will really lose track of time shopping!! Especially with the blue sky painted ceiling at Venetian. Hotel provides free wifi. Breakfast... More 

Helpful?
Thank clov4r
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear clov4r, Thank you very much for writing a detailed hotel review. It's a very smart suggestion to book breakfast in advance or choose a promotional package available at the hotel website to enjoy value-added offers. We are glad that you enjoyed the experience at Four Seasons Hotel Macao, and we look forward to welcoming you back soon. Yours sincerely,... More 

Hong Kong, China
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were here for the "Spa Indulgence" package this past weekend. The package includes accommodation, 1 hour massage for both of us, afternoon tea and ferry tickets (one way, redeemable at next visit within a month - I.e. Pointless). The hotel is small but nice, and we loved the room with the perfect bed (imagine sleeping in clouds that offer... More 

Helpful?
Thank Stephanie C
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Stephanie C, Thank you very much for taking the time to write a hotel review. We felt sorry to know that we were not able to deliver an entire enjoyable experience to you. It will be much appreciated if we can connect with you directly and learn how we may enhance your future experiences. Please feel free to write... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Four Seasons Macau is definitely one of the best hotels in Macau. From the time when you get to the ferry terminal, the service is impeccable. A nice "shuttle" that is actually a chauffeur driven Alphad that brings you to and from the ferry and the hotel when you arrive and leave, respectively. Once you arrive, the bell captains welcomes... More 

Helpful?
1 Thank BGSchmidt
Hong Kong, China
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

Macau is expected to be full of families & couples for summer vacation, and that's why I pick Four Season to enjoy my solitude with the summer promotion package. Front desk reception, bell boys, managers all are very friendly, helpful and full of smiles. And love the exclusive shuttle arrangement. Thanks for the upgrade to an executive suite with v... More 

Helpful?
Thank Tsang0718
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Tsang0718, Thank you very much for sharing your happy family experience at Four Seasons Hotel Macao. We are glad to know that you enjoyed our pampering all the way throughout your stay. We have shared your nice words with Raine and our teams, and definitely will keep up the good work for every guest. We look forward to welcoming... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau
Price Range: $224 - $698 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#6 Luxury Hotel in Macau
#7 Business Hotel in Macau
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