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Hotel Roberto Playa

Calle Galicia 22 | Figueretas, 07800, Ibiza Town, Ibiza, Spain
Hotel amenities
1 room 1 adult
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Hotel Roberto Playa
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131 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2015 via mobile

After a long journey to get to Roberto Playa, we finally find ourselves in acceptance greeted by a lady REALLY no qualified and completely incompatible to help without good skins positive for the customer. I'm not going to explain the incident, I don't want to be sad again with the unfair treatment that we had me and my friend. No... More 

Helpful?
Thank assalto118
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear assalto118, We thank you for time you shared your opinion and at the same time we are really sorry for your experience at our hotel. We regret the whole situation and we would like to know all the details happened to you to may take measures. Once again on the behalf of all staff we apologize and, hopefully, we... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 6, 2015 via mobile

Safe and friendly atmosphere. The beach is less then 5 minutes walking. Well located. You can go walking to the old city. Nice bar and restaurants around. The room is comfortable. Shower and toilets clean. Receptionists are friendly and helpful. Really like staying there.

Helpful?
Thank Ary B
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear Ary B, We thank you so much for your great opinion, these words are so motivating for our team. We will pass them your energy to keep getting better day by day. Once again, thank you, it is amazing and honor for us to see how our guests enjoy their holidays and you are the case. Hopefully, you will... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 25, 2015 via mobile

I liked the hotel.. I say book a single room.. I had a twin room.. last minute deal.. [great price for 4 days] the only 2 cons. The room was too cold ..at least for me.. and a odd smell at times would loom in the bathroom.. maybe from the drain.. also only a shower in the Twin room.. my... More 

Helpful?
Thank jacquita p
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear jacquita p Thank you so much for your time to share your feedback with all users of Tripadvisor. We are pleased to know you enjoyed our location and you would return again. To receive a loyal guest is the most important motivation for us. Moreover, we would like to inform you that we are planning several changes to get... More 

Manchester
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed September 22, 2015

I have stayed at this hotel many years ago and returned to it this year due to the price, which was almost the cheapest I could find in the area. I come to Ibiza every year and usually stay in one of the Playa Sol group of hotels in and around Figueretes, the others being the Tropical Garden, Lux Mar,... More 

Helpful?
Thank smartinmcr
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear smartinmcr, Thank you so much for your opinion you have shared with all users of Tripadvisor. We are really glad you are a loyal guest of all company and you appreciate our prices, cleaning services and the courtesy of our reception. We would like to inform you that for next season there are several renovations planned and it would... More 

Thessaloniki, Greece
Level Contributor
98 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed September 20, 2015 via mobile

The hotel is located literally 5 min walking from the beach and it has plenty of restaurants and bars nearby. It will take you 15 min walking to reach ibiza old town. The staff were all very pleasant and helpful. The rooms were spacious and cleaned every day and toiletries were provided. The bed was very comfortable.

Helpful?
Thank ClaudiaFA
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear ClaudiaFA, We would like to thank you for sharing your experience with all Tripadvisor users. We are pleased that we were able to exceed your expectations during your stay and we greatly appreciate all your positive comments regarding the housekeeping service, courtesy of our staff and the location in the center of Ibiza. Your satisfaction is the reason we... More 

County Durham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 16, 2015

Hotel was just round corner from beach. Lovely friendly, helpful staff. Clean comfortable room, clean towels and bedding. Tv and air conditioning.Plenty of bus stops. We used the local bus to and from the airport. we took a bus to Es Cana to look round the 'hippy market' which I enjoyed but my friends weren't impressed with.

Helpful?
Thank SHEILA J
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear SHEILA J, We are really thankful for your time to share your opinion as it helps us to keep improving our services. It is pleasure to know you enjoyed our cleaning services, room facilities, location and courtesy of our staff. We pass them your nice words, as it is huge motivation for all of them. Your satisfaction is our... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2015

I stayed in Roberto Playa with my friend and it was really nice experience. Basic but all you need and want for a good price. The attention at the reception was correct and really helpful, they advised us all nice parties on the island and beaches for relax. The rooms are very clean, the maids do cleaning every day. Regarding... More 

Helpful?
Thank Steven H
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear Steven H, Thank you very much for your opinion you have shared with us. It is s an honor to read such nice words from you. We are glad that our location, price, the courtesy of our reception and the cleaning services were up to your liking. We pass your comment to all our team as it is motivation... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 27, 2015 via mobile

We spent a long weekend here at the start of August. The hotel is in a great location being a couple of minutes walk from the beach at Figueretas and 15 minutes walk(or a quick bus ride) from the centre of Ibiza Town. Ibiza is expensive, particularly in August, and Roberto Playa is no exception but it is a clean... More 

Helpful?
2 Thank Geoffrey C
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear Geoffrey C Thank you so much for your amazing feedback which gives us more energy to keep working hardly. We are really pleased to know that the location, cleaning services and our reception care were up to your requirement. We pass your nice words to all our team, especially to Beatriz. Moreover, we are glad that you appreciate our... More 

Plymouth, United Kingdom
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 20, 2015

Ideal location but a very outdated and tired looking hotel, the staff weren't very friendly and the room was ridiculously small and dirty, not a hotel that I will be running back to in a hurry but it was very cheap so can't really complain.

Helpful?
Thank Paradise_prds
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear aradise_prds We appreciate your review regarding our hotel as each guest’s opinion helps us to keep on improving. We are glad you enjoyed our location and the price. On the other hand, we regret your experience about the room and we would like to let you to know that for the next season there are some improvements planned which... More 

Gibraltar
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2015 via mobile

Although it is in a very good location I was not impressed with this hotel. It needs urgent refurbishing, the doors are opened by a key instead of usual cards and the tv's are the ancient ones and much too tiny. The shower was much too small and the sinks had burn marks. We were told there were no double... More 

Helpful?
1 Thank Chico1515
Amin_Afassi, Gerente at Hotel Roberto Playa, responded to this review

Dear Chico1515 First of all let us to thank you for your time you spent on sharing the opinion with all other users of Tripadvisor. We are glad you liked the location. On the other hand we are so sorry that there were many details not up to your requirement. We would like to let you to know that for... More 

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