I would like to inform you all that if you guys want to spend your holiday nicely and peaceful than please don’t choose this hotel. On Sillot is very other nice hotels and professional hotels. Please do your self a favor and Please Please don’t select this Hotel. We did it and regret it every second time. This hotel is absolute NO. So let me tell you guys why… FIRST- NO CUSTOMER SERVICE No customer service at all, the people who work here can only say no every think we ask they say no an shake there heads and say NO. And no one can speak proper English or proper German. This is Mallorca biggest tourist place for Germans and any normal stores you go people can speak German but in this hotel NOBODY CAN SPEAK GERMAN OR ENGLISH. SECOND- NO PROFESSIONALISM No Professionalism. Its 32 degrees outside and also inside the Room. The Air Conditioner for whole hotel is not working since 3-4 days and the doesn’t give us any alternative or and other information nothing. Every time when we ask about it they say I don’t know and do ABSOLUTE NOTHING. It’s not this a new problem for them if you see other comments there are many complaints about Air Conditioner and many others stuffs. I don’t understand how these kinds of Hotels get stars in Spain. (Mallorca) THIRD- BREAKFAST We book a room with breakfast and everytime we have to go to some other places to have our breakfast because the here is so old and smelly here. They used very old and bad products here. One day I had a very terrible Food poising after have a there breakfast. FOURTH- ROOMS The Rooms are so dirty you can’t even imagine. Every the room service come to make the room they just make our bed and change the towels that’s it. They do nothing else. Please be careful and don’t fall on these kinds of hotels who only so lots of good Pictures on there website and take your money and gives you in return ABSOLUTE NOTHING. We did a very big mistake staying on this hotel you guys don’t do the same mistake. Thank you…
My husband asked Ava or Eva at reception if he could use their hotel toilet facilities. He was sharply told no and ordered out to the neighboring bar - which was fine as we understood that we were not hotel guests. I hoped to briefly wait in their seating area heavily pregnant with sciatic pain, whilst my husband used the neighboring facilities, but was ordered out to stand out in the street to wait for him.
superb hotel, sea front location, very clean and modern with amazing views...staff very helpful but my one thing i didnt like was the breakfast which i feel was only catering for the german customers....we went bed and breakfast but didnt have brekkie at hotel as didnt like the selections they had but apart from that it was good
Just returned from a fantastic two week stay here. The whole experience from start to finish was faultless. Rooms are huge, spotlessly clean and fully equipped. Air-con was excellent. All areas of the hotel are very well kept and modern in appearance. Only had breakfast here and it was great. Plenty of variety on offer. Hotel pool is quite small with only a handful of subeds, however, there was never a problem finding one any time of day as the pool area was really quiet throughout our stay. Located overlooking the ocean gives all rooms a great sea view. We will definitely be returning.
Brisa Marina isn't an expensive hotel to stay at and fully deserves it 4* rating. It is modern , stylish and immaculately clean. The hotel is perfectly situated overlooking the sea and beach which are less than a minutes walk away. The pool is clean and well maintained and the sunbathing area around the pool is clean and well laid out with plenty of dun loungers. The rooms are extremely spacious and are cleaned everyday to a very high standard. The hotel staff are lovely and very eager to please. Our transfer was in the early hours and the night staff made us coffee before we left. The breakfast choice was amazing with every conceivable food taste catered for. You can watch the pancakes and omelettes being freshly made while you wait. The dinner menu is varied and delicious and if you are bed and breakfast they offer a reduced rate to eat in the restaurant of an evening if you so choose. There are special offers everyday at the hotel bar. The hotel is adult only and you can relax and enjoy the tranquillity it offers while chilling by the pool and enjoying the fabulous weather. Brisa Marina is situated within walking distance of a variety of restaurants and bars but you are never disturbed by any rowdy behaviour. This is truly one of the best hotels i have ever stayed at and i would definately go back. If you want to visit Sa Coma i'd recommend this hotel to you.…
This hotel offers a wide variety of dishes at breakfast, I would defy anyone to say there was nothing they liked. Bacon, eggs, omelettes and pancakes are all cooked to order.the rooms are huge! We were very pleasantly surprised at how spacious they were. Very modern feel, the pool looked lovely but I can't comment much on that as I didn't use it as I prefer the beach. Very clean hotel. Staff were very friendly and helpful.
Me and my partner stayed here in may 2017, it was a nice little break away before our daughter makes an appearance, we stayed bed and breakfast because their are loads of restaurants about for evening meal, however we ate in the hotel at breakfast once because they didn't really have much choice of food, the only downfall is that the reception staff do not speak English so whenever we had a problem we couldn't speak to anybody and the hotel rep was deutch, hotel was lovely and clean and the rooms are lovely. My partner booked a sea view room and we ended up on the side, (still a sea view but wasn't a full sea view we were in a side room) all in all lovely clean hotel
This hotel claims to have 4 stars but you can forget about that, 2 stars at most. However it is fine, we had an excellent large and well furnished room with a balcony directly looking out to sea. The staff were friendly and helpful and did their best. Niggles that some of the guests complained about were the fact that the "Annexe" was about a 120m walk from the main building, not a problem for us but for some a disappointment. Also only Spanish TV stations in our building upset the German guests but on day 3 that was rectified, for our room anyway. Also the Internet, although connecting, had a download speed of about 20kb/s and everyone complained about that though on day 5 for us it was increased to about 50kb/s which was ok for Emails etc. The building has recently been refurbished and so was very clean and had a good daily maid service. The breakfast was buffet style with a cooking station so you could have freshly made pancakes, omelets etc. The food from the buffet was all freshly prepared and of good quality ingredients. The price we paid was very reasonable for the stay and commensurate for the standard and class of this hotel. As I pointed out to another guest, you cannot expect a 4 * hotel when you pay 2 * prices!…
The hotel is newly renovated, it has a super location. We had a seaview room, it worth to book that. The food is very good and varied. The staff is friendly and helpful. All in all, it was a great holiday.
Superb breakfast - really not sure why some people go abroad if all they want is little England. Having said that you can have cereal and egg and beans if you like - I preferred the fresh wholemeal bread, cheeses and fresh and dried fruit. Staff were lovely and very helpful - all it takes is por favor and gracias. Great location and huge room which was spotless. Small balcony but gorgeous view. Ten sunbeds surprisingly enough - no-one hogs them so it works out. Lovely relaxing holiday. Muchos gracias.
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