The hotel was just renovated and everything is very clean, new and modern. The staff is so friendly and always goes the extra mile to make the customers happy. Especially Carlo at the reception, who was always super friendly and gave us great recommendations for amazing beaches which are close by. When we arrived at the hotel, they upgraded our room to one with sea view. That was so nice and we were really happy. I found the food really good. Breakfast as well as dinners. Always something different and always very tasty. As a lot of people stated here before, the drinks are really good and also very cheap. The only little point if criticism would be that the doors of the rooms close very loud so on the mornings you wake up by people leaving and entering their room, as well as the cleaning staff. Apart from that we had an amazing sgay and we will definitely come back to this very beautiful hotel as soon as we can. …
What a treat of a hotel! The furnishings have been renovated to a very high standard so perfect if you like modern, clean, stylish accommodation. The bedrooms are comfortable, the breakfast is fantastic, the pools and their own bars are brilliant! Álvaro is one of the best managers I have come across in hospitality - he is extremely personable and will go above and beyond to make sure your stay is as perfect as it can be. He is visible around the hotel, chatting to guests, but also getting stuck in with the day-to-day jobs rather than ordering staff about. What a fantastic credit he is to the MiM group. Thank you for your kindness and making our stay memorable.
Beautiful property. Perfect choice to pump yourself in the pools with breathtaking views over the Mediterranean cost line and really nice cocktails, or taking one of the beauty treatments in the lovely Spa. Rooms are very spacious, quiet and nicely decorated. There are little Mediterranean local touches everywhere: cute artistic ceramics that you ca buy , typical Mallorca fabrics.... The service is outstanding, every member of the staff is always willing to help, there is no hassle for them to make your stay easy and comfortable. Huge thank you to Alvaro for his hostility and for running the MIM Mallorca with so much professionalism and Jorge for your kindness. I will definitely be back....
Just arrived home from a lovely relaxing holiday at mim Mallorca, what can I say the hotel is lovely, very modern, staff are really friendly one member of staff we really took to was luis, he always had a smile on his face always found time to speak to us, what a lovely lad he is, goes above and beyond for the customer, we did bed and breakfast an it was a bit hit and miss, omelettes were nice though, comfortable beds and ceiling fan which we had on all day to keep room cool, the hotel was immaculate sanitiser everywhere, masks worn by all staff at all times, felt safer in Majorca than uk if I’m honest, social distancing was kept and also dining room tables were social distanced and cleaned and sanitised after use, S’illot was quiet but don’t know if that’s to do with COVID as quiet few bars were closed, sa coma stones throw away and Cala Millor seven euro in taxi…
Stayed at the hotel to celebrate our 30th wedding anniversary. We were given a complimentary room upgrade and complimentary champagne in our room. Couldn't fault the hotel. Spotlessly clean, very friendly and helpful staff. Excellent food and services. Highly recommended. Will definitely stay here again.
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