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Hilton Garden Inn Milan Malpensa

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819 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Iceland
Reviewed September 11, 2016

Stayed with a group and must say the service was really poor. First off it took over an hour to check in our group of 5 rooms. At the time we checked in from 22:30 - 23:30 the bar closed so there was no food available but some cold sandwiches in the hotel "store". Must say that for a airport...

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Helpful?
Thank arrotripadvise
Brussels, Belgium
Reviewed September 9, 2016 via mobile

Efficient is the word that comes to my mind when I think of my little stay. The staff is efficient and friendly, restaurant is ok and fast, rooms are ok if small. Wifi works well :-) Breakfast is so so and the air conditioning is noisy even if you turn it off. This is also quite remote and there is...

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Thank Ch90
HGI_Milan_Malpensa, Front Desk Agent at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Ch90, thank you for your kind comment on the Tripadvisor website. We are pleased to read that you had a good stay; guest's positive feedback is the aim of our job! We look forward to welcoming you back to the Hilton Garden Inn Milan Malpensa soon. You can count of us! Best Regards Domenico D.M.

Connecticut
Reviewed September 7, 2016

Hilton Garden Inn Milan Airport- Nice looking hotel, with great food and very hearty breakfast. It does have a few strange qualities. 1. No ironing in room. You must go down to the basement where 2 irons are provided. 2. We had a radio in our room that absolutely would not turn off. We called 3 times and finally the...

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Thank CCConnecticut
Venice, Italy
Reviewed September 6, 2016

A men opens the door with a electronic key and get into the room at 4:30 pm when my family was taking a rest. Then when he saw my family runs. No authority en front desk did anything about it. My question how he got a electronic key to open the room door

Review collected in partnership with Hilton Garden Inn
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Thank 616evelinar
Boca Raton, Florida
Reviewed September 1, 2016

We are Hilton Gold members and really like the brand. This was very good for the money - we reserved our room well in advance and ended up paying a ridiculously low rate of 65 Euros for the night. The room was immaculate, spacious, and all that we would expect of the Hilton brand. Breakfast was excellent - with a...

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Thank KassB
Reviewed August 29, 2016

it does not look like a 4 stars Hilton. Especially when it comes to rooms quality. We took 2 rooms - one of them had a leaking air-condition -this problem was solved by a Hilton worker changing an old wet towel with a new and dry one. In the morning it started leaking again and made a significant pool in...

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Thank Dror A
Reviewed August 19, 2016 via mobile

This property is very clean, and has reasonably accommodating staff. Front desk staff varied from professional but cool to warm and welcoming, and both were effective in their own way. Rooms were generally consistent with other Hilton Garden Inns. Breakfast was a nice and varied spread, with European and US selections. The big flaw is the coffee . The machines...

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Helpful?
Thank JKDA
HGI_Milan_Malpensa, Front Desk Agent at Hilton Garden Inn Milan Malpensa, responded to this review

Dear JKDA, Thank you very much for reviewing Hilton Garden Inn Milan Malpensa here on TripAdvisor. We are grateful for your kind words and happy to read that you enjoyed your stay. It is good to read that our Team Members were helpful . We have taken note of all your comments and will surely keep them into the greatest...

Reviewed August 17, 2016 via mobile

We booked this hotel for a transit stay while making the journey from Delhi, India to Venice. We booked two rooms online at booking.com and found out that the hotel offers complimentary pick up and drop to Milan airport. We got the schedule of the taxi facility provided by the hotel for pick up by requesting the hotel by email,...

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1Thank Jatin9030
HGI_Milan_Malpensa, Front Desk Agent at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Jatin9030, Thank you for taking the time to post your review on TripAdvisor. We are very sorry to learn that the overall experience has been below your expectations. We have taken note of all your comments and will surely keep them into the greatest consideration for future improvements. Just on a side let me suggest all guests to visit...

Washington DC, District of Columbia
Reviewed August 16, 2016 via mobile

Factor their room rate up by €43 per stay because you're going to need €18 to pay for a taxi from the airport after you've waited in the cold for an hour, called the hotel twice and you STILL can't find the elusive free shuttle service advertised in their amenities list. Once you're there, if your outbound flights is the...

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Thank 100_NicS_
HGI_Milan_Malpensa, Front Office Agent at Hilton Garden Inn Milan Malpensa, responded to this review

Thank you very much for reviewing Hilton Milan here on TripAdvisor. We are sorry to read that your stay with us was not according to your expectations and for the inconvenience this may have caused you, I would like to apologize. We will surely process your comment to our head office for further improvement. We place great value on your...

Coventry, United Kingdom
Reviewed August 16, 2016

Excellent hotel , will recommend , shuttle service was very good . Clean room excellent service , staff very polite, friendly and relax environment. Shop around the area , near the hotel . Will come back

Review collected in partnership with Hilton Garden Inn
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Thank bathand
HGI_Milan_Malpensa, Front Desk Agent at Hilton Garden Inn Milan Malpensa, responded to this review

Dear bathand, We would like to thank you for choosing Hilton Garden Inn Milan Malpensa during your recent visit and for submitting a review regarding your stay that we are glad to read was an enjoyable one. Looking forward to welcoming you back in the near future. Kind regards Viviana D.M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn Milan Malpensa, thanks to its location near the Airport and the business and leisure attractions, is the best solution for a comfortable and pleasant stay. Many free facilities are at Guest disposal, such as the 24/7 Shuttle from/to the Airport, Internet Connection, Business Center and more. ... more   less 

Additional Information about Hilton Garden Inn Milan Malpensa

Address: Via Giuseppe Mazzini 63, 21019 Somma Lombardo, Italy (Formerly Grand Hotel Malpensa)
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $53 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Milan Malpensa 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Hilton Garden Inn Somma Lombardo
Hilton Garden Inn Milan Malpensa Italy/Somma Lombardo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Milan Malpensa staff and other travelers.
13 questions
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Questions? Get answers from Hilton Garden Inn Milan Malpensa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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Questions? Get answers from hotel staff and past guests. Ask a question