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Crowne Plaza Milan - Malpensa Airport

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Crowne Plaza Milan - Malpensa Airport
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606 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Level Contributor
195 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was expecting something better from a Crown Plaza...the neighborhood Holiday Inn Express seems under many aspects better! I found bad smell in the room and the air conditioning in the room was not working properly...

Helpful?
Thank Paolo M
Brussels, Belgium
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel lobby was not well climatized and there were therefore still many mosquitoes stinging us inside the lobby. The room was well climatized but it was impossible to sleep since there was a communicating door to the neighboring room, without any significant sound proofing, and the young couple next door were disagreeing quite loudly on whether or not to... More 

Helpful?
Thank Gogo1515
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Gogo1515, thank you for sharing your review with us. We are glad to read your comment on our reception staff we are proud of it although we apologize if the shuttle bus driver was not friendly as expected, we will forward your comment to the company operates the service for us. Regarding the temperature in the lobby, objectively the... More 

Wellington, New Zealand
Level Contributor
93 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In semi industrial area close to airport - first impressions could deter. But don't be - good value airport hotel - rooms, staff and food very good. Well situated between Terminals 1 & 2 - but do be aware that terminals are some distance apart - hotel staff will advise re time required.

Helpful?
Thank MikeNZ2013
Level Contributor
86 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed overnight and flew in the morning. Staff very friendly. Room clean and fairly spacious for Italy. Shuttle bus to and from terminal 1 and 2. Must pick it up at arrivals. Fitness center leaves many things to be desired. Good value. Will likely stay again.

Helpful?
Thank T O
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear T O, thank you for taking time to share this review. We are glad you appreciated your room and you had a good sleep. Thank you and we hope to have the opportunity to welcome you once again in the future for your next stay. Best regards. More 

Woodland, California, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 18, 2016

Easy to get to and from airport with shuttle. We spent our first day in Italy there and took the train from the airport into Milan for a lovely day walking around the city. Hotel restaurant was surprisingly good food and reasonable price. Room was comfy and shower design both striking and functional! The bar is hidden off to one... More 

Helpful?
Thank Odette C
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 16, 2016

Energy saving does not look as a priority in this hotel. Although this summer 2016 in not really hot, heating on in the bathroom is really excessive! This said, fair hotel, close to both terminals, with a good parking

Helpful?
Thank Riccardo S
Laura B, Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Riccardo S, thank you for your kind comment. Unfortunately during your stay weather was totally variable and undefined passing from 25 Celsius degrees to 15-16 Celsius during night time. I am sorry for the inconvient caused and if you should have contacted the Front Office desk we could have stopped heating in the bathroom without any problem. We really... More 

Adelaide, Australia
Level Contributor
391 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed June 15, 2016

A good hotel to stay if you have an early flight. Had to drop the car at the airport and then they drove us to hotel. Hotel room nice, good wi fi, dinner nice. Breakfast expensive have that in airport. Bar not cheap either but okay. The transfer bus 4 euros and efficient. All round a good alternative to more... More 

Helpful?
Thank Paul h
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2016

Like others I found the room, amenities and facilities well up to standard for an airport hotel in its price range, and the shuttle overpriced. The staff are much friendlier and more helpful than you'd expect for a place where few clients stay for more than one night. Finally I'm giving it a full 5 stars because unlike one recent... More 

Helpful?
Thank expatriateLondon
1 review
1 of 5 stars Reviewed June 12, 2016 via mobile

Dear Crown Plaza Can you please update all of the pictures that you providing on this your website, think about your guests, our experience. I booked double superior for 159£ with 2 months in advance and pictures that I saw looked 100 times better. Please see below reality. Your very unhappy guest.

Helpful?
Thank Paulina J
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Paulina, thank you for sharing with us your experience but we don't understand exactly the reason of so bad rating. We wonder what website you are referring to because on our official one photos correspond to reality, we did not do any structural changes since the hotel is open. Thank you again to taking time to review Crowne Plaza... More 

Travelers are raving about these Somma Lombardo hotels

Birmingham, Alabama
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 12, 2016

Great location near airport but there are sacrifices....room was an "average" room. We had air conditioning trouble that staff did not seem particularly willing to address. Small rooms. Great shower and in-room safe.

Helpful?
Thank kalyblue1
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear kalyblue1, thank you for taking time to share this review. Every compliment and complaint are useful to improve our work. We thank you for the good feedback you gave us regarding the location, the shower and the in-room safe, although we sincerely apologize for the trouble occurred with air conditioning. Our main goal is to offer the best possible... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from Terminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! ... more   less 

Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Case Nuove Via Arturo Ferrarin 7, 21019 Somma Lombardo, Italy
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $57 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo
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