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Crowne Plaza Milan - Malpensa Airport

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683 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Wroclaw, Poland
Reviewed 2 days ago NEW

Nice hotel if you are looking place for one night with excellent service. Restaurant and bar with Italian cousine and fast food. You can order transfer from/to airport directly in hotel reception. It was pleasure to stay there.

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Helpful?
Thank jakstolarczyk
Hässleholm
Reviewed 1 week ago via mobile

The room is ok but the airconditioning was not working. It only got warmer and warmer. The restaurant was terrible. I ordered sallad and told the waitress specific that I am allergic to carrotts. But what was in the sallad? Carrots, and that is absolutely not ok. The personell where not organized. A mix of avoiding us and grabbing our...

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Helpful?
Thank Johan J
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Johan J, thank you for taking time to share this review. Every compliment and complaint are useful to improve our work and I wonder if you've contact the front office staff in order to inform them immediately about the problem with the air conditiong. For sure they could have helped you. About the restaurants feedbaks you've reported, I kindly...

Shanghai, China
Reviewed 1 week ago via mobile

If you need a good hot l close to malpensa terminals this is a good choice. Rooms are clean and spacious, hotel is well managed. Breakfast is ok. Parking is free of charge. 3 kilometers from Malpensa airport terminal 2.

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Helpful?
Thank Francesco P
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Francesco P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Laura M.

Muscat
Reviewed 2 weeks ago

I had an oral cofirmation from Jessica Ferrari of the Front Desk that my rate was inclusive of a complimentary breakfast. I had sent an email to get the same confirmed over the email. However, even after several telephonic follow-ups, Jessica did not reply to my email. Therefore, i went ahead and booked the rooms online to avoid any increase...

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Helpful?
Thank JineshGosar
Genoa, Italy
Reviewed 4 weeks ago

Close enough to the terminals (but you'd better rely on the hotel shuttle, since local transport is horrendously expensive). Rooms are nice, quiet and well equipped. Nice breakfast and dinner, if you have time.

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Helpful?
Thank mgialdini
Perth, Australia
Reviewed 4 weeks ago

The first room offered stank of cigarettes. The website showed free breakfast. It's not free, it's 15 Euro per person. For that we were expecting a first class meal. It wasn't, not even close. The toaster was set to the fastest speed, so to get a piece of bread cooked required 3 trips though this thing. And no, I couldn't...

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Helpful?
Thank Chris A
Laura M, meeting@crowneplazamalpensa.com at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Chris A, thank you for taking time to share this review. We extremely regret to learn about your experience, which has affected your opinion and impressions on our hotel. We've passed your comments to our F&B manager and our Housekeepin Manager, they will look at the restaurant food quality and on the interior room control. Regarding the breakfast charge...

Dubai, United Arab Emirates
Reviewed 5 weeks ago via mobile

I arrived to check in...there were no reply on my "good evening" accept iron faces. After our check out we decided to have a breakfast so we place our languages and handbags next to the table. We just left the table to get some coffee and food and when we return I realise that my Chanel bag is missing. I...

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Helpful?
Thank DanaraImangali
Laura M, meeting coordinator at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear DanaraImangali, thank you for your recent stay at our hotel. Regarding the theft suffered in our breakfast room, we sincerly apologize for the demage and for the discomfort affected. After investigated with the reception staff, it's seems that first action taken from us has been call promptly the local police. We've principally talked with your accompanying who was there...

Monaco-Ville, Monaco
Reviewed January 15, 2017 via mobile

We stayed for 1 night before flying. Easy to find. Good service at reception, recommended good restaurant for us. Free internet and parking. Room is not big but comfortable enough to stay for a night. Not good sound isolation. Clean. Breakfast is basic.

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Helpful?
Thank Happy H
Boston, Massachusetts
Reviewed December 28, 2016

With a AAA trip we stayed here the last night with a final farewell dinner. The waitresses were obviously unhappy about our big party. The rooms were great, so was the breakfast. The meal I h as d was suppose to be a regional meal....would not order the vegs and cheese dish. A member of our group had a special...

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Helpful?
Thank chrissg44
Laura M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear chrissg44, thank you very much for your review. We are glad you appreciated our rooms and breakfast. We apologize for any discomfort suffered during dinner service, be reassure we will investigate the matter and take action to improve our service wherever possible. We really hope to see you again at the Crowne Plaza Milan Malpensa Airport. Kind regards.

Reviewed December 23, 2016 via mobile

we're stranded here in milano because we missed our flight and alitalia gave this accommodation at hotel crowne plaza .. when we arrived here they are very accommodating specially ms.jessica and ms.laura from the reception .. they give us a good room and good service i highly recommend this hotel so if ever you'll be stranded here in milan,need hotel...

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Helpful?
Thank Lolo J
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from Terminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! ... more   less 

Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Case Nuove Via Arturo Ferrarin 7, 21019 Somma Lombardo, Italy
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $57 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Milan - Malpensa Airport staff and other travelers.
12 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The best room in this hotel is one viewed from another hotel.”
 of 5 bubbles 200ChrisA, 4 weeks ago | Read review
“Refuse to be checked in here by an airline who have cancelled your flight.”
 of 5 bubbles Cadmium23, Sep 17, 2016 | Read review
“Views are industrial both sides so not important to specify particular side or floor.”
 of 5 bubbles ahpratt, Aug 31, 2016 | Read review
“Not sure about the rooms we were on the 1st floor facing the back of the hotel and it was extremely quiet.”
 of 5 bubbles Churchy43, Jun 4, 2016 | Read review
“Get the front, away from the building site at the back.”
 of 5 bubbles si258, Mar 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question