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The Luang Say Lodge & Cruises

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Traveler (283)
Room & Suite (76)
Dining (27)
Overview
  • Excellent51%
  • Very good36%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“day cruise”(27 reviews)
“mekong cruise”(23 reviews)
“mosquito net”(35 reviews)
AMENITIES
Public Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Multilingual Staff
Free Parking
3 Star accommodation
All hotel details
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Reviews (313)
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236 results
Traveler rating
118
87
21
6
4
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LanguageEnglish
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118
87
21
6
4
Show reviews that mention
All reviewsday cruisemekong cruisemosquito netlocal childrenthe riverbefore dinnerpak ou cavesovernight stoptraditional dancingasian oasiscomfortable boatreception arealaos borderfellow passengersceiling fanspectacular viewslao style
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1 - 5 of 236 reviews
Reviewed 1 week ago

We were a bit anxious after having read Andre1010a’s review. We were very positively surprised. The scenery is unchallenged and we can only confirm. The lodge is very well maintained given the circumstances (it is in the wilderness and a 'Lodge' after all). We did...More

Thank Peter S
Reviewed July 1, 2018 via mobile

I walked in with a random question about printing my visa for vietnam. This not being any of their buisness they where still very friendly, accomodating and willing to help me. This gave a good impression. Thank you!

Thank jessiattenborough
Response from Kanthima M, E Commerce Manager at The Luang Say Lodge & CruisesResponded July 3, 2018

Dear Jessiattenborough, Thank you very much for your valuable feedback and generous compliments for our team members; they are indeed thrilled to see your comments. We thank you for staying with us and look forward to welcome you again. With my best regards,

Reviewed June 11, 2018

The setting is very nice with a view on to the Mekong River, the garden itself is fantastic with all the flowers and trees, the rooms are nice as well, the moskito nets were without holes. The food was delicious and the staff was very...More

Thank Regula G
Response from Kanthima M, E Commerce Manager at The Luang Say Lodge & CruisesResponded June 17, 2018

Dear Regula G, Thank you very much for your valuable feedback and generous compliments for our team members; they are indeed thrilled to see your comments. We thank you for staying with us and look forward to welcome you back to Luang Say Lodge again....More

Reviewed May 23, 2018

Our stay at the Luang Shay was part of a so called “luxury tour” in Laos....While all our other hotels were outstanding, this one was just not up to “basic” standard. For the good points, the scenery is absolutely amazing everywhere you look, the service...More

Thank Andre1410a
Response from Kanthima M, E Commerce Manager at The Luang Say Lodge & CruisesResponded May 27, 2018

Dear Andre1410a, Thank you for taking the time to share your unfortunate experience following your stay with us through TripAdvisor. It is always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards. It is of...More

Reviewed April 2, 2018 via mobile

The lodge was everything one could want after a long drive from Luang Prabang. The staff were cheerful and helpful, the room adequate and the food excellent, as was the bright blue house cocktail. We were unlucky with the weather and so were unable to...More

Thank Voyageur775
Response from Kanthima M, E Commerce Manager at The Luang Say Lodge & CruisesResponded April 4, 2018

Dear Voyageur775, Thank you for sharing your experience on TripAdvisor after your stay with us. We are absolutely delighted that you enjoyed your experience with Luang Say Lodge. Your kind and encouraging feedback will definitely be shared with our team members. We hope to have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Details
Price range
$66 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$66 - $564 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (283)
Room & Suite (76)
Dining (27)
Pool & Beach (2)
Family and Play Areas (3)
Questions & Answers
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Miscara
September 5, 2016|
AnswerShow all 4 answers
Response from keentogoSydney | Reviewed this property |
There are a few other boat companies that do it, plus the much cheaper public boats which can be overcrowded and uncomfortable and you need to bring your own food on board. Read the reviews for them. Also, it may get... More
1
Vote
bobgingerSurreyUK
August 1, 2016|
AnswerShow all 5 answers
Response from RosaCHK | Reviewed this property |
Hi, we booked a 2 day trip from Huay Xai to Luang Prabang with the included night at the Lodge. So, you get all instructions from the organiser at what time to be where in Huay Xai, the you are picked up to cross the border... More
0
Votes
aprilcathryn
March 1, 2016|
AnswerShow all 2 answers
Response from Avril G | Reviewed this property |
We climbed the hill up from the river, I'm not sure what other access there is but the staff were extremely helpful there, perhaps you could email the hotel and ask about access when not arriving by boat. We had no mosquitos... More
0
Votes
Room Tips
"Ask for the front line bungalows - but all have views on the Mekong river"
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"All rooms are probably very similar"
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"All rooms are similar but the ones directly facing the river are preferable."
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"I'd choose the bungalows on the southwestern side with view of the incredible sunset"
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