We bought a cruise with 6 people for Luangsay cruise downstream from 13-14 Apr 20, due the COVID travel restrictions we tried to communicate with them in orders to have the refund of the money and since then no answer!
My partner and I stayed at Luang Say for one night in January on our honeymoon, and it was an amazing choice. I had wanted to stay at this Lodge and take the Luang Say cruise, but we had a tight schedule and the Luang Say didn't depart from the Thai border on the date we needed, so we took a different cruise. I had read several reviews trying that off-season, the experience wasnt great, but given January is peak I decided to go for it. It was a great choice! We had one of the best stays of our trip. When we arrived at the dock on our other cruise, the manager had very kindly come in a 4x4 to collect us (Luang Say is quite far from the main dock). He drove us to the lodge, and we were the first to arrive. We were welcomed with a refreshing juice, and then decided to watch the sunset from the porch with a cocktail from the bar. It was amazing! A little later another couple arrived (also not on the cruise) and then a group from the Luang Say cruise from Luang Prabang arrived. Most people stayed in the porch to watch the sunset, and then went to their rooms to get changed before the evening. Best sunset experience of the trip! In the evening, there was a lovely dance performance of a number of local dances, and we were asked to join in which was fun. Then we went for dinner, which had a great variety of dishes, all very tasty. We then went back to our room. All the rooms are little lodges, very beautiful and as advertised, and not too close to one another. I had read some reviews that it could get cold and that warm showers were a challenge sometimes, but we had long Pjs and everything including l shower was fine. The bed was also very comfy. In the morning, we had a similarly varied and delightful breakfast, before we were again kindly driven to the dock for day 2 of out trip. …
I so enjoyed my cruise on the Mekong River through the mountains of northern Laos to Pakbeng . Our guide Kee was very knowledgeable and his English was very good indeed . He genuinely enjoyed talking to all his passengers and was most helpful when we were applying for a visa / sorting out appropriate currency etc . We were looked after incredibly well in every respect throughout the cruise . Our overnight stay at Luang Say Lodge was an absolute delight . I loved my room with its amazing views and although there was limited choice of menu everything was delicious . Thank you so very much .
The cruise and accommodation far exceeded my expectations. The boat was very comfortable, the scenery stunning and the guide very helpful and knowledgable going out of his way to help and talk to all passengers. All the visits along the route were very interesting and relevant to local life. The lodge although classed as “simple” was very clean, comfortable and with a good restaurant and bar. The dancing display was lovely and gave a real taste of Laos culture. Would strongly recommend this as a must when visiting Laos.
We had a wonderful 2days on the Mekong with Lee from Luang Say Combination of interesting sights and relaxing on the boat. Lodge was fun and local entertainment very good Nothing but praise for this entrance into Laos Thanks