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With a privileged location facing Plaza de la Libertad (Liberty Square) in downtown Matanzas, both our twin hotels, Velasco and Louvre, are architectural jewels of the XIX and early XX century. We exhibit a refined decoration and elegant furniture. We take pride on the details, privacy, familiarity and distinction, professional standards and a gourmet cuisine. SERVICES Bar: You will enjoy a wide selection of Cuban cocktails and a range of well known international cocktails. We also offer a variety of whiskies, gins, tequilas, brandies, cognacs, liqueurs and premium brand rums. Cafeteria: We have a menu specialized in sandwiches, We also sell a wide variety of cold beverages: sodas, milk shakes and natural fruit juices. Restaurant: The luxurious restaurant with an international gourmet cuisine offers the chance of enjoying delicious plates elaborated and finely decorated by our chefs. It is worth to mention that we have a very well stocked wine cellar with high quality wines from all over the world. Our coffee service identifies us in the city. Lodging: We have 29 standard rooms and 3 more spacious junior suites with view to the square. Both have cable TV, air conditioning, safe box. Private bathrooms with cold and hot water, hair dryer and amenities. Mini bar and telephone. You will enjoy wifi connection. At the Louvre we have three rooms downstairs. one of them specially equipped for handicapped guests.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, German and 1 more
Location
Calle Contreras e/ Ayuntamiento y Santa Teresa, Calle 79, Matanzas 10400 Cuba
Hoteles E Velasco Louvre
4.3 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hoteles E Velasco Louvre garners high marks for its impeccable service, with guests often complimenting the staff's professionalism and attentiveness. The hotel's atmosphere is frequently described as both exquisite and homey, providing a tranquil oasis with a relaxing patio. Cleanliness is a standout feature, contributing to the comfortable and inviting environment.
Amenities, including a variety of drinks and high-quality food, receive consistent praise, enhancing the cozy vibe. Travelers also note the excellent value, especially when opting for the spacious and well-appointed suites.
Atmosphere
Serene
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Professional
Amenities
Top-notch
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We turned up at the Velasco without a reservation, and were welcomed by the very professional staff. We viewed and then booked a suite as it was the same price as a regular room, and it gave us the space to leave our cases open. The reception area is open to the street and the main dining room is just behind it, in a covered courtyard. This meant eating in a rather hot space, but the waiter kindly invited us into a smaller air-conditioned room when he saw me using my electric fan! The service was excellent and the evening meal was good and professionally prepared; the breakfast was the usual bread, thin slices of cheese and a one-egg omelette, plus juice and coffee. This is a beautiful hotel, and was a real treat after having spent the previous night in a casa in Pinar del Río which charged for rooms by the hour! We also walked past the Louvre (across the square), which looked very pleasant, too; in fact, our waiter had gone over there just to get me a soft drink for my dinner, which was very kind. I would happily stay at this hotel again.
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Date of stay: October 2024
Value
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Trip type: Traveled as a couple
Room Tip:Our room faced the square and had a good view of the sunset; we could hear music all evening, but...
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The reason for this assessment is not based on today's experience, but rather from several years that I have frequented with friends and family, they are spaces that in my opinion you can find even the smallest detail in the quality of the services they offer without a doubt. . Evaluating these two hotels is difficult for me, since I feel identified with these two places. When you enter each of them you are always greeted with a smile and a greeting that makes you feel as if you were at home.
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip:Evitar las horas picos para aparcar los vehículos, tener cuidado en los cruses de calles...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A perfect night. With excellent service, pleasant music, top-notch food and top-notch service. The Velasco hotel is an excellent option to visit or book on specific dates, ensuring quality service and comfort.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a pleasant place, with very friendly and attentive staff, who attend to you with a smile and you can feel family, even when you go alone. It has beautiful views of the central park of the city, you can see people passing by, and live a little life of what is a city in Cuba. Thank you always Hotel Velasco
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Date of stay: August 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was with my friends at Hotel Louvre and we enjoyed a delicious breakfast. I ordered a cappuccino and my friend a Cortadito, the fruits in the salad were seasonal, very fresh, we also ordered scrambled eggs and natural omelette, everything was excellent. I recommend this place for the professionalism of the staff and the good preparation of the food.
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Date of stay: June 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel, very nice decoration and cozy. It has beautiful stained glass windows. The location is excellent, it is in a central point of Matanzas, you can walk on foot to many important points of the city, you can walk to the waterfront and explore Narváez. The attention of all the staff is excellent....hotel with great security.
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Date of stay: May 2024
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Trip type: Traveled with friends
Room Tip:Ir un fin de semana, excelente sitio para divertirse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New and clean facility. But cold breakfast and very slow service. There was a total lack of hot water in the rooms for both nights of the trip. Furthermore, the night before they collected the clothes for the laundry and in the morning they were asking for payment with the unwashed clothes. Casa particulares are better
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Date of stay: January 2024Trip type: Traveled with friends
Room Tip:Evitatelo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The service at the Hotel Velasco restaurant is excellent. Well prepared food despite the country's shortcomings and the treatment of the staff is very professional. They deserve recognition. The attention of the colleagues and the receptionist (Hotel Louvre and Velasco) are first class
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at the gala dinner for Valentine's Day with my husband, the menu was very well prepared with hot and cold starters, their surf and turf for the main course, very delicious. The dessert course was the highlight of the night. A very professional service.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently visited the Louvre Hotel. It was a very satisfying experience. It is a very cozy place, located in a country with good weather and friendly people. Bar 66 has a calm and fun atmosphere, with exquisite cocktails and very friendly service, at the height of the highest gastronomic standards.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
County Donegal, Ireland686 contributions209 helpful votes
I would love to answer the traveller's question but she hasn't asked any.....She gave information about her family tree and left it at that....What is her question?
We were guests there, so I don't know. You should email your question to the manager, who was very responsive and nice. Here is the contact information:
Hernán Costa Rodríguez Email is recepction3@velasco.ntz.tur.cu
Hello!!
Thank you for considering us as your destination.
I am happy to tell you that we have availability for 26 to 28 December.
The price of our standard room is: single $90.00 CUC and double $134.00 a day with breakfast, room’s minibar and 1 hour internet connection included. All other services are “a la carte”
Please let me know if this is ok for you to confirm.
Saludos.
Hernan Costa
Reception Manager
Hotel E Velasco
There are more places to choose from in the Matanzas area.
LOCATION
CaribbeanCubaMatanzas ProvinceMatanzas
NUMBER OF ROOMS
32
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