Good location on the beach with a beautiful view of the sea and mountains. Bungalow structure and very big room with a huge terrace facing the sea. Everything was very clean (daily cleaning and change of the towels). It might be a bit outdated but in general, the complex is really comfortable and it did not make a difference to our stay. Good food in the buffet. The staff is very kind and willing to help at any time. The swimming pool was very nice and large. There were many sunbeds both for the swimming pool and for the beach, and we never had problems finding one free and they were also free of charge. The minimarket staff (Georgos and Johanna) were super friendly and fun. We had a good time and it was a good choice for us.
The agency sold as five stars, we got maximum three. The rooms are outdated, the bathroom old, the bathtub rusty. There is no a la carte restaurant (the web page says they have one), no activities. The sunbeds are dirty, all the sun shades are tattered. The food is mediocre, besides the breakfast, lunch and dinner there is impossible to get food for the children. We felt as we have been robbed. Never again.
Amazing facilities, from the rooms to the swimming pool everything was clean and well preserved. Really polite staff, willing to help at all times. Delicious meals with great variety and quality. All of these add up to an enjoyable stay.
Everything’s was great, rooms are clean and were cleaning everyday. We’ve got room very close to beach and it was awesome. It’s true that if you have room beside to reception or restaurant you’ll probably have loud evenings ;) Also it’s true that this hotel is typically for Italians but I didn’t feel that staff treated us different because we aren’t Italians. Animations (some for kids some for adults for example karaoke) are in Italian but also in English and (surprise) Polish. About staff: I think they’re awesome. Very kind, very helpful, always smiling, keeping clean in room and also in restaurant. Food: it was good, not great but typical for Greece. Everything was fresh and if you like seafood you’ll be happy because in this hotel on every diner you’ll have something from sea :) In All Inclusive you can drink soft drinks, wine (white and red) and I think beer - in dinner room, bar and during the day in a beach bar. If you want some special drinks you need to pay but it’s normal. Also you have snacks in beach bar. If you have trip in the early morning you can takeaway breakfast (nothing special - 2 sandwiches, apple and some sweet but it’s nice that they have option like this). Beach: I can’t say nothing negative about it. Nice sunbeds, paths from wood if you don’t like to walk on pebbles (which is typical beach on Kos). Maybe one minus is about beach towels. You can change it only every second day which can be problematic if you make it very dirty. Downstairs of hotel you’ve got SPA (I don’t know anything about it because I didn’t use). One thing also with minus is not nice smell from swimming pool in the evenings. Near to hotel there is a bus stop to Kos city and to terms so you can explore Kos by bus. I like that hotel and with a clear conscience I can recommend it for everyone who wants normal hotel with great people. …
Just arrived back from a week a Natura Park. The hotel was spotlessly clean and the staff were lovely, the only issue we had was that we were the only english speaking guests during our stay. The other guests are mainly Italians and the hotel caters for them. The animation team and evening entertainment are italian and even the tv has no english speaking channels!!! Luckily we are happy enough in each others company but if you like to make new friends and meet people, consider this. .A bus outside the hotel takes you into Kos Town in 10 mins for 3 Euro return. Well worth at least one visit. The food was great, chef would cook fresh pasta dishes while you wait (2 mins) as you've probably guessed, food was mailny italian too, but that wasn't a problem for us.