We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/28/2017 8/29/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    8/28/2017 8/29/2017
    Traveler (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “surf and turf” (538 reviews)
    “ocean front” (491 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Iberostar Grand Hotel Paraiso
    Deals
    Aug 28Aug 29
    |
    1 room, 2 adults, 0 children
    Secrets Maroma Beach Riviera Cancun
    11,981 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,861 reviews
    #1 of 1 hotels in Playa del Secreto
     
    El Dorado Maroma, by Karisma
    3,747 reviews
    #3 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Lindo
    6,029 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Write a Review
    Reviews (5,880)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages
    There are newer reviews for Iberostar Grand Hotel Paraiso
    See the most recent reviews

    3,041 - 3,045 of 4,561 reviews

    Reviewed January 4, 2013

    My husband and I just returned from our honeymoon stay at the Iberostar Grand. It was fabulous!! We were treated like royalty there. I could not believe how wonderful the staff, food, and location were. We would return this weekend if we could. The only...More

    Review collected in partnership with Iberostar
    6  Thank Fagenta
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded January 11, 2013

    Dear guest, On behalf of the Iberostar Grand Hotel Paraiso we would like to thank you for taking the time to share with us the feedback of your recent stay. We are glad to know you enjoyed your honeymoon at this beautiful property, as we...More

    Reviewed January 3, 2013

    I booked two oceanfront rooms at this beautiful resort from Dec. 26th - Jan. 2nd. My family and I have been to many all inclusive resorts, and this one is the best one we have been to. All the positive comments / remarks you read...More

    8  Thank canuck64
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded January 11, 2013

    Dear guest, First of all, we would like to thank you for sharing your comments with other travellers. It is nice to hear that you enjoyed your vacations at the Iberostar Grand Paraiso. We really appreciate your valued feedback because it helps us to improve...More

    Reviewed January 3, 2013

    This was the fourth Christmas for our family of 4 at the Grand. Our family consists of my wife and I and our two children, ages 22 and 25. We have traditionally gone somewhere warm for Christmas and New Years but the consensus has always...More

    9  Thank Buongiorno1952
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded January 11, 2013

    Dear Guest, First of all we thank you for your loyalty and your reviews about your recent Christmas stay with us. Your comments are very encouraging as we are intent on being the leading hotel in the Caribbean, with the promise of exceptional customer service...More

    Reviewed January 3, 2013

    I stayed with my husband from Dec 26-31. Check in was fast and pleasant. The room was very nice. Butler (Rene) was wonderful. We had no problems making reservations at any of the restruants. Food was very good. Service excellent. Golf was fun. The property...More

    Review collected in partnership with Iberostar
    4  Thank Casa512
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded January 11, 2013

    Dear Guest, Thank you for your delightful review. We are very happy to hear that you enjoyed your recent stay with us to the fullest. We consider it to be a great honor to have had the opportunity to serve you and the fact that...More

    Reviewed January 2, 2013

    This is my second stay at the Grand which should say a lot in and of itself. I kind of have the lay of the land and know my way around this place. The food at all inclusives are usually where they fall short. This...More

    8  Thank Charles B
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded January 11, 2013

    Dear Guest, First of all we would like to thank you for the time that you invest sharing your experience at our Hotel Iberostar Grand Paraiso, it is a honor for us that the guests return to their home away from home. We are really...More

    Secrets Maroma Beach Riviera Cancun
    11,981 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,861 reviews
    #1 of 1 hotels in Playa del Secreto
     
    El Dorado Maroma, by Karisma
    3,747 reviews
    #3 of 5 hotels in Playa Maroma
     
    Iberostar Paraiso Lindo
    6,029 reviews
    #5 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $395 - $863 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa Paraiso
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Travelocity, TripOnline SA, Agoda, TravelUp, Evoline ltd, getaroom.com and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
    Add Photo Photos
    Traveler (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
    Dining (999)
    Hotel & Grounds (4532)
    Bathroom (145)
    Family and Play Areas (30)
    Business Center & Event Rooms (24)
    Nearby
    Sponsored by:
    Valentin Imperial Maya
    11,861 reviews
    1.25 miles away
     
    Iberostar Paraiso Lindo
    6,029 reviews
    .24 miles away
     
    Secrets Maroma Beach Riviera Cancun
    11,981 reviews
    1.35 miles away
     
    El Dorado Maroma, by Karisma
    3,747 reviews
    2.51 miles away
     
    Nearby Restaurants
    Pavo Real by the Sea
    445 reviews
    1.22 miles away
    Il Olivo
    129 reviews
    1.23 miles away
    hacienda amarte maroma
    26 reviews
    4.88 miles away
    Havana Moon
    582 reviews
    .91 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    714 reviews
    .99 miles away
    Rancho Bonanza
    702 reviews
    2.77 miles away
    El Caracol
    27 reviews
    4.38 miles away
    Pro Dive Mexico
    752 reviews
    1.18 miles away
    Ask a question
    Questions & Answers
    DenverGreenstreet
    August 17, 2017|
    AnswerShow all 2 answers
    Response from Texas123_7 | Reviewed this property |
    I usually made my husbands about 5 days prior to arrival but a few times we changed the tee times while at the resort and that was no problem either. You probably already know this but it gets very hot in the summer so make... More
    0
    Votes
    Sunbutterfly
    August 17, 2017|
    AnswerShow all 4 answers
    Response from Steve L | Reviewed this property |
    At the time we traveled I believe it was a $1000 upgrade. Check with your booking agent, or website you booked through
    0
    Votes
    Mike G
    August 16, 2017|
    AnswerShow all 9 answers
    Response from DIANA V | Reviewed this property |
    Hi, I heard about the rumours one day before going to the Ibero but I waited to be there and see with my own eyes the handling of bottles. There was a bar in the pool, the pool was obviously shallow enough that even a short... More
    1
    Vote
    Room Tips
    "Ocean front"
    Read review
    "All rooms are similar in layout. Presidential suite..amazing! Villas are great for those looking for more..."
    Read review
    "Request 2nd or 3rd floor for good ocean view."
    Read review
    "Ocean front superior view offer some of the best and closest beach views possible."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing