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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    9/4/2017 9/5/2017
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    Traveler (8192)
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    Room & Suite (1334)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “surf and turf” (538 reviews)
    “ocean front” (491 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Iberostar Grand Hotel Paraiso
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    Rooms
    Sep 4Sep 5
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,880)
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    There are newer reviews for Iberostar Grand Hotel Paraiso
    See the most recent reviews

    2,941 - 2,945 of 4,561 reviews

    Reviewed March 21, 2013

    We stayed at the Iberostar Grand Paraiso 6 -9 March as the hotel we had booked in the UK was full and we were sent to the Grand Paraiso. I have to say that it is one of the best hotels my husband and I...More

    4  Thank Avidtravellers1965
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded March 29, 2013

    Dear Guest, Thank you for your kind review shared on this website. Your kind words about our rooms, food, and the staff and the entire welcoming and friendly atmosphere means a lot to us. We are proud of our hardworking and friendly staff, who continue...More

    Reviewed March 20, 2013

    From the time we landed to the time we left, the trip was fabulous. Iberostar staff anticipated our needs. The facility was gorgeous, service was excellent. Food quality was great. We have been to other all-inclusives before but this one was by far the best...More

    Review collected in partnership with Iberostar
    5  Thank Teresa W
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded March 29, 2013

    Dear Guest, Thank you for your lovely review. We feel privileged to have had the opportunity to serve you. It is also a pleasure to hear that you enjoyed your vacations among us so much. We hope that you will not hesitate to visit with...More

    Reviewed March 19, 2013

    My wife and I have been to the Iberostar Grand Paraiso a couple of times. We always purchase the Ocean Front Butler Service and we are never disappointed. The hotel is well laid out and well kept. We are always most impressed with the food...More

    8  Thank JohnDWong
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded March 29, 2013

    Dear guest, We are delighted that you chose to return here with us and thank you for sharing your experience. We highly value your loyalty as a returning guest and it is always nice to know we have met your expectations with our outstanding service....More

    Reviewed March 19, 2013

    This review is way over do. I stayed at the Grand over the summer and Iet me tell you I am beyond impressed with the Iberostar chain after staying here. The service, food, rooms, beach, pool, resort ground, employees are the best of the best...More

    11  Thank christianr668
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded March 29, 2013

    Dear Guest, Thank you for your kind review shared on this website. On behalf of our Management and staff we want to say it was a great honor to have served you. We appreciate your kind words regarding to our rooms, food, beverages, service, pool...More

    Reviewed March 19, 2013 via mobile

    My wide is a travel agent. We have been to many resorts. I am almost 40, to give my age. This place has the best food. The best rooms. The best service. The balcony was superb. I've been to other big name hotels. Please try...More

    7  Thank jeffrey k
    Response from IberostarMexico, Quality Manager at Iberostar Grand Hotel ParaisoResponded March 29, 2013

    Dear guest, Thank you for your delightful review. We are thrilled to learn you enjoyed a fantastic vacation with us here at the Iberostar Grand Paraiso. We hope that when planning your next vacation get-away, you will have no hesitation to give us the honor...More

    Grand Velas Riviera Maya
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    Paradisus Playa del Carmen La Perla
    8,705 reviews
    #22 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $394 - $867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, TripOnline SA, TravelUp, Agoda, Evoline ltd, getaroom.com and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
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    Traveler (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
    Dining (999)
    Hotel & Grounds (4532)
    Bathroom (145)
    Family and Play Areas (30)
    Business Center & Event Rooms (24)
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    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    DenverGreenstreet
    August 17, 2017|
    AnswerShow all 2 answers
    Response from Texas123_7 | Reviewed this property |
    I usually made my husbands about 5 days prior to arrival but a few times we changed the tee times while at the resort and that was no problem either. You probably already know this but it gets very hot in the summer so make... More
    0
    Votes
    Sunbutterfly
    August 17, 2017|
    AnswerShow all 4 answers
    Response from Steve L | Reviewed this property |
    At the time we traveled I believe it was a $1000 upgrade. Check with your booking agent, or website you booked through
    0
    Votes
    Mike G
    August 16, 2017|
    AnswerShow all 9 answers
    Response from DIANA V | Reviewed this property |
    Hi, I heard about the rumours one day before going to the Ibero but I waited to be there and see with my own eyes the handling of bottles. There was a bar in the pool, the pool was obviously shallow enough that even a short... More
    1
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    Room Tips
    "Ocean front"
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    "All rooms are similar in layout. Presidential suite..amazing! Villas are great for those looking for more..."
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    "Request 2nd or 3rd floor for good ocean view."
    Read review
    "Ocean front superior view offer some of the best and closest beach views possible."
    Read review
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