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12/31/2017 1/1/2018
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    12/31/2017 1/1/2018
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    Traveler (8323)
    Pool & Beach (1607)
    Room & Suite (1344)
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    Iberostar Paraiso Maya
    5,069 reviews
    #4 of 11 hotels in Playa Paraiso
    0.2 mi
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “tranquility pool” (362 reviews)
    “surf and turf” (550 reviews)
    “ocean front” (498 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Dec 31Jan 1
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,995)
    There are newer reviews for Iberostar Grand Hotel Paraiso
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    1,981 - 1,985 of 4,642 reviews

    Reviewed October 4, 2014

    My husband and I just returned from a week long stay at this wonderful resort. This is our second time at the Iberostar resort. The first visit was at Paraiso del Mar. We really enjoyed ourselves there, but wanted to kick it up a notch...More

    2  Thank Bunky12
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded October 7, 2014

    Dear guest, On behalf of Management of IBEROSTAR Grand Paraiso, we would like to thank you for choosing us and for taking the time to post a review about your experience. We really appreciate your loyalty to IBEROSTAR hotels. We are thrilled to know that...More

    Reviewed October 1, 2014

    When we walked in I was a little disappointed. The hotel was not as grand as I had expected. This theme carried on throughout the trip. But dont judge this book by its cover. The food was excellent (we generally dont like all inclusives because...More

    12  Thank achenatx
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded October 6, 2014

    Dear guest, On behalf of IBEROSTAR Grand Paraiso team, we would like to thank you for visiting us and for sharing your comments here on TripAdvisor. We are happy to hear that you had a nice experience in our hotel and that you liked our...More

    Reviewed September 30, 2014

    Service was outstanding with personal butler who would provide anything requested. Meals were excellent from a selection of a la carte restaurants. Rooms were large and comfortable with everything provided. Only complaint was that the beach and sea was thick with seaweed making bathing annoying....More

    Review collected in partnership with Iberostar
    4  Thank rgchills
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded October 6, 2014

    Dear guest, We would like to thank you for your stay at IBEROSTAR Grand Paraiso. Your comments regarding the high quality of service provided by our helpful staff are very much appreciated; we will make sure that they receive them. Moreover, we are also happy...More

    Reviewed September 30, 2014

    My wife, daughter, son-in-law and I have just returned from another magical holiday at the Grand. We have been here now 8 times and our daughter and her husband twice and we all agree it gets better each time. Our daughter and son-in-law were celebrating...More

    8  Thank victor h
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded October 6, 2014

    Dear guest, On behalf of the Management of IBEROSTAR Grand Paraiso, we would like to thank you for visiting us and for the trust your daughter and son in law placed in us by selecting our resort to celebrate such a special moment as their...More

    Reviewed September 28, 2014

    I have never reviewed anything before but I felt this needed one! My husband and are honeymooning at the Iberostar Grand Hotel Paraiso currently and we are having such a good time we wanted to share our experience so far. Right from the moment we...More

    6  Thank lovestotravel8586
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded September 29, 2014

    Dear guest, First of all we would like to thank you for taking the time to share your review during your stay. We feel much honored that you celebrated this special occasion in our hotel. We are glad to hear that you are truly enjoying...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    • Price range
    • $389 - $971 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, TravelUp, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
    Add Photo Photos
    Traveler (8323)
    Pool & Beach (1607)
    Room & Suite (1344)
    Dining (1006)
    Hotel & Grounds (4622)
    Bathroom (145)
    Family and Play Areas (30)
    Business Center & Event Rooms (24)
    Sponsored by:
    Valentin Imperial Riviera Maya
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    Secrets Maroma Beach Riviera Cancun
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    Ask a question
    Questions & Answers
    November 18, 2017|
    AnswerShow all 3 answers
    Response from srlbjl | Reviewed this property |
    Yep - we used it every day...
    November 13, 2017|
    AnswerShow all 2 answers
    Response from Tony7911 | Reviewed this property |
    at the finer restaurants long pants and sleeved shirts are required something like buffet is very casual.
    Rhonda S
    November 12, 2017|
    AnswerShow all 2 answers
    Response from Kristin P | Reviewed this property |
    Yes bud light cans available. In our party was a 20th anniversary. Very nice room reception with flowers, champagne, and again rose petals another night. Notified resort online ahead of arrival.
    Room Tips
    "ocean front for sure"
    Read review
    "Be sure to upgrade to the ocean view rooms"
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    "Go for the Ocean view Room"
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    "building 72 is close to everything!"
    Read review
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