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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,569 Reviews from our TripAdvisor Community

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Showing 4,353: English reviews
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West Vancouver
Reviewed 2 days ago NEW

...so it must be great. People have differing opinions about what is amazing. For us this resort is a quiet refuge and a place to rest and recharge. We enjoy walking the extensive property where we feel very safe (there is a visible security contingent throughout the resort and on the beach). The gardens are beautiful and the wonder of...

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1Thank GrandmaJ2011
Westminster, Maryland
Reviewed 4 days ago NEW

Just got back from iberostar grand hotel paraiso. My husband and I have been to many all inclusive resorts. This was the best. If you are looking to be waited on hand and foot, have the pleasure of having such pleasant, nice and accommodating staff, good food, cleanliness, this is your place. The only thing we were displeased with was...

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2Thank Nancy R
Reviewed 5 days ago NEW

Great hotel with good food. Rooms are beautiful and very clean. We had a front ocean room with great view of the beach and ocean. Only issues we had is reservation for diners with concierge - it took her a couple of day to reserve dinners for us.

Review collected in partnership with Iberostar
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3Thank AureljeZ
Comox Valley, Canada
Reviewed 6 days ago NEW

This is our ninth time in this resort, and not a last!!! This place like a good wine, get better and better with age. Incredibly professional staff, and amazing surroundings make this place the perfect paradise

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2Thank Ewa Jerry W
Worcester, United Kingdom
Reviewed 1 week ago

This was our third visit to the hotel and each time we go it seems better We were really pleased to see the extended decking at the beach restaurant as we like to eat outside. The food here was amazing especially the barbecue and paella cooked by Alberto. Also a special mention to Olivia who cooked some superb fish. The...

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5Thank Luciaskinner
Salt Lake City, Utah
Reviewed 1 week ago

What struck me about this trip was how happy the staff was. Everywhere, everyone. After spending 5 days there, it started to strike me simply how nice, accommodating, and really happy the people who work there are. And that ends up meaning a lot, right? Riding a cart from one place on the property to another, you pass groups of...

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1Thank Morriosity
Altamont, Illinois
Reviewed 1 week ago

This was our fourth trip. We stayed at the Iberostar Grand at Riviera Maya. It was fantastic. Everyone was so friendly and helpful. There was nothing too big to ask. Everything was clean, neat and tidy. The food was delicious and there was more than enough. Only gets better each time we go.

Review collected in partnership with Iberostar
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2Thank Rogere1966
Virginia
Reviewed 1 week ago

Perhaps my expectations were high due to all of the stellar five-star reviews that I read on TripAdvisor and elsewhere, but my husband and I were disappointed in the Grand. Some parts of it were nice, but it clearly was not the right choice for us. In fact, we were happy to have the excuse of a snowstorm heading to...

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20Thank lvgirl74
Monroe, New Jersey
Reviewed 1 week ago

From time we got off the pre arranged shuttle to the time we were picked up to depart; there weren't any complaints, greeted warmly w coctails & cold towels. .food..buffets had so much variety. .special restaurants were ok..steakhouse least favorite, french & Mexican closed nites we wanted, Italian was good & if no breeze dine overlooking gondolas & fountain ....

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3Thank bagdiva
Jackson, Wisconsin
Reviewed 1 week ago

This is an amazing property! The service from the entire staff was outstanding. This was our second trip here and seventh overall to an Iberostar resort. They all are top notch but the Grand Paraiso is truly first class. Thank you for a wonderful experience!

Review collected in partnership with Iberostar
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1Thank wbfelkl
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $417 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travelers.
897 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean front second floor”
 of 5 bubbles GrandmaJ2011, 2 days ago | Read review
“Room 7431, an ocean an jungle view”
 of 5 bubbles EwaJerryW, 6 days ago | Read review
“Ocean Front Suites are worth it.”
 of 5 bubbles Morriosity, 1 week ago | Read review
“Ocean view rooms are beautiful.”
 of 5 bubbles jpr01account, 1 week ago | Read review
“Building 70 and 71 are just off the beach, pool, lunch. Buildings 72, 73, 74 connected to lobby, dinner, breakfast.”
 of 5 bubbles , 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question