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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,197 Reviews from our TripAdvisor Community

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Showing 4,077: English reviews
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Our 2nd business retreat in two years in Feb 2014 brought us to this lovely resort in Riviera Maya. Immaculate grounds, service, food...really everything was perfect. The staff was there for anything you needed, room service 24/7 and the balconies had hammocks and couches...I may have woken up in the hammock one night! The beach was really nice as well,... More 

Helpful?
Thank Tomifer213
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

Staff was great, service was great! I have nothing but great things to say about this Resort! If you are looking to go somewhere where everything is provided on the resort please choose Iberostar(the Grande). It's worth every penny.

Review collected in partnership with Iberostar

Helpful?
Thank Sr991304
Toronto, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My mom and I booked a last minute get away to Iberostar in Playa del Carmen. We initially booked one of the 4.5 star hotels on the same property, however decided to upgrade once we checked in. The Iberostar Grand was just that. I would pay the money all over again to switch without hesitation. The room was beautiful, the... More 

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1 Thank CourtsTravels
Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Sept. 11 thru Setp. 16: We moved rooms to be over the quiet pool; we think this location is better than ocean front bc it's AC'd and no mosquitos. Good food, good service. Thanks to all the butlers especially Yuri and Mario, they are very dedicated and all the "Star Friends" Thanks especially to Juan and Daniel who were extremely... More 

Helpful?
Thank SymCo
Abilene, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit and it was just as wonderful as the first time! The grounds are absolutely gorgeous, delicious food with so many options, sparkling pools, superb spa facility, exceptional service.......

Helpful?
3 Thank Mlhpuck222
Coningsby, England, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With the name of this hotel it had a lot to live up to and the grand certainly lived up to its name. It was our 3rd trip to Mexico (all have been great) and this hotel was great in every aspect, the place is kept absolutely immaculate inside and out, fantastic pools, one main pool a quiet pool and... More 

Helpful?
3 Thank Tony E
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved the décor of the place and even more so our undivided attention by Alfredo Velázquez in the Star Prestige Grand Member’s Concierge. He was there for all our needs and concerns and was the most pleasant to talk to. Thanks so much Alfredo for your kind attention! The water was warm, food way above par and the great... More 

Helpful?
1 Thank Ebgteach
Los Angeles
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a wonderful place! You feel like a royalty. The staff is amazing. The beach is not great, but salt water pool totally compensates for it. The salt water pool is great, the hotel is pumping water from ocean. The rooms, food, spa , restaurants , grounds are flawless. The staff are real asset of the hotel. Special thanks to... More 

Helpful?
Thank SimichLA
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thanks for sharing your experience through this media and highlighting our pools, rooms, food, spa and grounds. We are also very grateful for your kind words towards the people who marked your stay in a positive way. We will share your review with each of them. We will be looking forward to welcoming you back at IBEROSTAR Grand... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just visited the Iberostar Grand Paraiso in Riviera Maya for our 1 year wedding anniversary September 2016. We were both breathless when we arrived, and speechless by the time we were leaving. It doesn't matter if you've been to the Riviera Maya 10 times or if this is your first time- you will not- can not... More 

Helpful?
8 Thank TravelwiththeDays
Boston, MA
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for 5 nights and absolutely loved our stay. We have been to the Grand in Rose Hall multiple times and the Grand in Bavaro twice but this was our 1st time to Paraiso. This resort is so much bigger than the other 2, is absolutely beautiful and very well kept. The room layout is the same although... More 

Helpful?
3 Thank ccwsd
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $399 - $1,061 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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