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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,645 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

Iberostar Cancun has always been a pleasant vacation spot. This time however, it was extra special. This is a beautifu property located in Riviera Maya, 20 minutes from the Cancun property. This has best so far in all of Mexico after traveling there for the past 15 years. The staff, food, drinks, attitudes and guests are extra special. Victor, our...

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1Thank Dalectro
Vancouver, Canada
Reviewed 3 days ago NEW

I’m always a little curious about the demographics and background of reviewers since it adds valuable context, so let me start by saying that I’m from Vancouver, Canada, am in my early 60’s, traveled alone on this trip (for reasons I will explain later), and the types of accommodations I’ve stayed at in my lifetime range from Motel 6, Best...

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9Thank Mark K
Morris, Illinois
Reviewed 3 days ago NEWvia mobile

We stayed at the IGHP at the end of April for our first time. This resort is breathtaking with how big and beautiful it is. Upon arrival, we were given a 3rd floor room above the quiet pool, and we loved it. Initially I was disappointed we couldn't upgrade to oceanfront, but quickly realized how lucky we were to have...

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4Thank ams855
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for your review concerning your stay at IBEROSTAR Grand Hotel Paraiso. We are very happy that the staff was welcoming and accommodating and that you enjoyed your room, the wildlife, our delicious food in the buffets and a la carte restaurants, our beach and pools. We are also very happy to read you used our app...

Parsippany, New Jersey
Reviewed 4 days ago NEW

My wife and I just recently visited the Iberostar in Mexico and had an amazing time! This is the 2nd time that we have visited an Iberostar Hotel (the 1st time was in Jamaica) and we have yet to be disappointed. What we appreciated most (besides the pool, beach, Piano & Sports Bar, the Star Entertainment Crew, food, and drinks)...

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1Thank christianh1983
Havertown, United States
Reviewed 4 days ago NEW

My wife and I have been here twice and it is the only resort we have ever returned to as we like to see different places. I have stayed at all different types of all inclusive resorts and this one is by far the best. The staff is Excellent and do everything with a smile. They treat you like royalty...

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1Thank Daniel R
Reviewed 5 days ago NEWvia mobile

So back after 3 years been here 7 days now and still have another 7 to go . Gotta say Emilio in the breakfast and lunch buffets is probably the best waiter we have encountered plus Johny our personnel butler in our block 70 ocean front has also been the very best and seems to be able to sort everything...

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1Thank Racin69
Chicago, Illinois
Reviewed 5 days ago NEW

This is our second visit to the Iberostar Grand Paraiso and it was just as fabulous as our first visit. My husband and I have stayed at many AI resorts in Cancun/Riviera Maya. We love the Moon Palace when traveling with our children but this resort is just perfect for a grown up vacation. Check in was quick and we...

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3Thank mamajot
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of our management and the staff who work for IBEROSTAR Grand Hotel Paraiso, we would like to thank you for such a detailed review of your stay with us. We are glad to know that you have enjoyed your stay from the first moment you arrived, from your room, your food of which, incidentally, we were...

Warrington, Pennsylvania
Reviewed 5 days ago NEW

We stayed at the Grand last year, in the beginning of May 2016, including my husband, daughter and her boyfriend. Our rooms were oceanfront and every day was beautiful starting with breakfast at the buffet and ending after the ala carte restaurant or a show. We spent most days in and by the salt water pool and enjoyed many activities....

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1Thank catkraus
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for sharing such nice words on this social network. We are glad that a year ago your experience has been memorable and you are already preparing to return this year with us. We will be waiting to welcome you once again. Kind regards, Quality Manager IEBROSTAR Mexico

Reviewed 6 days ago NEWvia mobile

I'm not sure where to really even start. First of, the check in staff was amazing, friendly and had a very refreshing drink and cold towel waiting for us as we got off the shuttle. 2nd the wait concierge and butler's did their jobs 2nd to none. We had a party of 7 and dinner reservations weren't always easy but...

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3Thank timpe34
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Grand Hotel Paraiso for a celebration as special as your birthday. All our staff, from bellmen to housekeeper or maintenance works tirelessly to offer services and facilities to match your expectations. We are happy to know that we have achieved our goal with you. We are glad to know that you have enjoyed...

Newark, Delaware
Reviewed 6 days ago NEW

Many of us are very hard working, have LIMITED time off from work, and when we decide to spend money on vacation we can be very selective trying to find the right choice of where to spend our hard earned dollars. LOL, I almost want a money back guarantee that it is going to be a nice place :) There...

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7Thank chicagolandgirl
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for taking part in your valuable vacation time to contact us and write your experience in this social network. We really appreciate your kind words and your recommendation to other travelers about our hotel. We are honored to read that you and other guests with whom you have had the opportunity to talk to, consider our...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $408 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travelers.
933 questions
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Questions? Get answers from Iberostar Grand Hotel Paraiso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Negotiate a beach front room”
Dalectro, 2 days ago | Read review
“Request a top floor room”
christianh1983, 4 days ago | Read review
“Stayed in a Corner Ocean View Suite and Villa. Villa bigger more secluded, Corner suite better view.”
danielrA8882KJ, 4 days ago | Read review
“We were in the main building overlooking the quiet pool. I think all the rooms are great.”
mamajot, 5 days ago | Read review
“We are in the 7000 building, on the ocean”
chicagolandgirl, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question