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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,066 Reviews from our TripAdvisor Community

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Showing 3,988: English reviews
St. Louis, MO
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Awesome service. Food was outstanding. We have stayed at a minimum 10 all inclusives in Mexico and this is the best by far! Steak and lobster at lunch. Specialty restaurants were outstanding particularly the steak and Japanese. Clean pools and great beach. Would definitely recommend.

Helpful?
Thank CapoVito
Oak Hill, VA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm always looking for the next best thing, and vacation is no different. My husband and I have stayed at many different resorts at various Caribbean locations and here is why the Grand is my favorite in particular: * Best service hands down - The staff is happy to help you with whatever request you may have. I've never experienced... More 

Helpful?
3 Thank MizzMetal
Apex, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the 2nd Iberostar Grand resort that we have stayed at and I will never stay any where else! The resort is immaculate and the service was amazing. Ricardo at the pool made sure that we had everything we needed. His work ethic amazed me. He always went out of his way to make sure we were happy. Santiago... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank dscia79
Beaumont, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We went on a family vacation to celebrate our son's 18th B-day! Stayed in the oceanfront rooms, excellent butler, concierge,&housekeeping services, beautiful rooms! Beach and water is breathtaking- we sat at our cabana and enjoyed pina coladas, later we rode catamarans, kayaks, and jet skis. Beach is quiet at the Grand, as it's adults only. Nice restaurants, our fave was... More 

Review collected in partnership with Iberostar

Helpful?
1 Thank janmolina247
Bluffdale, Utah
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is honestly one of mine and my husbands "all time favorite places to stay". We have actually been 9 times we love it so much. The people here are so incredibly nice and accommodating. The rooms are so clean and comfortable to be in and they smell so yummy. I am so picky about sheets and pillows. The linens... More 

Helpful?
Thank KimmyD13100
No Name Key, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Out of the 16 years we have been going to resorts in the Caribbean this by far was the nicest property with the best service we have encountered anywhere. We stayed from July 16th to July 23rd. Key Items to note; 1. The service was always outstanding whether at the pool, lounges, concierge desk, front desk, bellmen, etc. 2. The... More 

Review collected in partnership with Iberostar

Helpful?
Thank Paco-Popo
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a beautiful place! Food was fabulous! Top shelf drinks. A little lacking in the activities. The music is piped in throughout the complex- it was elevator music! The Iberostar next door overbooked so they upgraded 60 people to our hotel! It was hard to swallow that we had paid so much and they had paid so little! The pool... More 

Helpful?
1 Thank firetwin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Everyone there was so friendly, courteous, professional and just a pleasure to be around. We were blown away by our concierge and butler. The quality of service was excellent. I would highly recommend this resort to any couple looking for a wonderful getaway. The only issue we had was getting reservations for the restaurants. I would recommend making a meal... More 

Helpful?
Thank Alyssa_spencer
Matawan, NJ
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This review is long overdue. We visited Iberostar. Grand Paraiso August 2015. We are retuning guests who travel in the summertime to this wonderful paradise resort, because I am a teacher and have off in the summertime. We have been to this resort seven times and we will be returning once again this August. There is a reason that this... More 

Helpful?
2 Thank 11pattik
Waco
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great for relaxing in an adults only atmosphere, great food, drinks, & service. Beautiful view of beach from oceanfront suite! Enjoyed the access to the other family friendly properties on the resort via golf cart & friendly staff! Consider making reservations & also exploring the restaurants on the other properties! The bamboo massage in the spa was amazing!

Helpful?
1 Thank Ebony S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $393 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
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