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Iberostar Grand Hotel Paraiso

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GreenLeadersGold level
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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,453 Reviews from our TripAdvisor Community

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Showing 4,262: English reviews
Ottawa
Reviewed yesterday NEW

We spend two weeks at the Iberostar Grand Paraiso over the Christmas and New Years eve time period in an ocean front room. It was our eighth visit to this resort with our first visit in Christmas/New Years of 2007/8. We were "Wowed" the first time that we visited this resort and we were equally impressed with this visit. It...

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Thank cappucin0
Chattanooga, Tennessee, USA
Reviewed yesterday NEW

My wife and i spent the a week just before Christmas and could not have been more pleased with our vacation. We took another couple along for their first experience with IGH Paraiso and they said it was the best they have experienced as well. The staff, food, drink, accommodations, entertainment and golf were all outstanding. We have been to...

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1Thank David S
Philadelphia, Pennsylvania
Reviewed yesterday NEW

This resort is on the same property as the other Iberostar hotels, you can visit the other properties and use their facilities as well. The Grand is an adults only hotel, the rooms are beautiful and two buildings are situated right on the beach. The employees are incredibly helpful and kind, the food was delicious (Steak/seafood restaurant was amazing!) and...

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1Thank SS82984
South Dennis, Massachusetts, United States
Reviewed yesterday NEW

This hotel is amazing. We joined the Club which upgraded some services and can't say enough about the staff and the food. The buffet was superb both for breakfast and dinner so be prepared to gain some weight. Don't miss out on the specialty restaurants as they provide a quiet and superb meal. The pool here is beautiful with private...

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1Thank gdgk1953
Detroit, Michigan
Reviewed 2 days ago NEW

This was our first time at the Grand, and it was wonderful. Uri (sp?), our butler was amazing, she went out or our way to take care of us every step of the way. Every staff member we came across was very helpful and friendly. The bartenders (Alberto, Humberto) at the pool bar were on point. There were only a...

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1Thank aandbh2002
Chippewa Falls WI
Reviewed 3 days ago NEW

We visited this resort for four nights recently with another couple, and it was just the escape we needed from our Midwest winter. The January weather was in the 70s and 80s, and we were happy to be far away from snow! We found the buildings and grounds to be beautiful (including at night when everything is outlined in white...

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2Thank samkristy4
Boulder, Colorado
Reviewed 3 days ago NEW

We LOVED the Iberostar Grand! Our butler Erick was superb and really made our trip extra special. We would go back in a heart beat! We booked the Iberostar Maya and were able to upgrade paying $60 per night per room. Our older kids loved it. This is one of the nicer resorts we have ever stayed in - food,...

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1Thank JKPIES7
Virginia, Minnesota
Reviewed 3 days ago NEWvia mobile

This place is amazing! When we arrived we were greeted with "welcome home" . Our ocean front room was fabulous, I would highly recommend paying the extra for this view and the sounds of the ocean. Our mini fridge and expresso bar were always stocked so there was never any need to search for anything to drink. Our room was...

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2Thank Deniese L
Reviewed 4 days ago NEW

Similar to the Iberostar Grand hotel in Punta Cana, this is a wonderful place. I'll spare the review and just say that you will not be disappointed here. Very similar to the great hotel in Punta Cana (better beach here though I think). The staff here is great but the folks in DR are just so accomodating and warm that...

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11Thank Sangiof
Rotherham, United Kingdom
Reviewed 4 days ago NEW

we went for xmas & the new year & it is the best place we have ever been to.. We stayed in a room on the sea front & it was very large & very clean with everything you needed at anytime.. & NO KIDS ALLOWED. !! The staff are very very helpful & always smiling through night & day...

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3Thank gary t
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $422 - $895 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travelers.
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Questions? Get answers from Iberostar Grand Hotel Paraiso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pick an ocean front room or a third floor room facing the tranquility pool.”
 of 5 bubbles cappucin0, yesterday | Read review
“Building 71 & 72 are on the beach”
 of 5 bubbles SS82984, yesterday | Read review
“Pick a room on the top floor, all the rooms have tile floors and we had a pacer above us with very noisy shoes.”
 of 5 bubbles gdgk1953, yesterday | Read review
“Ocean Front 3rd floor”
 of 5 bubbles aandbh2002, 2 days ago | Read review
“Oceanfront rooms are worth every penny!”
  • View from third floor oceanfront room
 of 5 bubbles samkristy4, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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