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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,639 Reviews from our TripAdvisor Community

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Showing 4,400: English reviews
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Havertown, United States
Reviewed yesterday NEW

My wife and I have been here twice and it is the only resort we have ever returned to as we like to see different places. I have stayed at all different types of all inclusive resorts and this one is by far the best. The staff is Excellent and do everything with a smile. They treat you like royalty...

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Thank Daniel R
Reviewed 2 days ago NEWvia mobile

So back after 3 years been here 7 days now and still have another 7 to go . Gotta say Emilio in the breakfast and lunch buffets is probably the best waiter we have encountered plus Johny our personnel butler in our block 70 ocean front has also been the very best and seems to be able to sort everything...

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1Thank Racin69
Chicago, Illinois
Reviewed 2 days ago NEW

This is our second visit to the Iberostar Grand Paraiso and it was just as fabulous as our first visit. My husband and I have stayed at many AI resorts in Cancun/Riviera Maya. We love the Moon Palace when traveling with our children but this resort is just perfect for a grown up vacation. Check in was quick and we...

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1Thank mamajot
Warrington, Pennsylvania
Reviewed 2 days ago NEW

We stayed at the Grand last year, in the beginning of May 2016, including my husband, daughter and her boyfriend. Our rooms were oceanfront and every day was beautiful starting with breakfast at the buffet and ending after the ala carte restaurant or a show. We spent most days in and by the salt water pool and enjoyed many activities....

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1Thank catkraus
Reviewed 3 days ago NEWvia mobile

I'm not sure where to really even start. First of, the check in staff was amazing, friendly and had a very refreshing drink and cold towel waiting for us as we got off the shuttle. 2nd the wait concierge and butler's did their jobs 2nd to none. We had a party of 7 and dinner reservations weren't always easy but...

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2Thank timpe34
Newark, Delaware
Reviewed 3 days ago NEW

Many of us are very hard working, have LIMITED time off from work, and when we decide to spend money on vacation we can be very selective trying to find the right choice of where to spend our hard earned dollars. LOL, I almost want a money back guarantee that it is going to be a nice place :) There...

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6Thank chicagolandgirl
Toronto, Canada
Reviewed 4 days ago NEW

This was my first time visiting the Mayan Riviera and hopefully not the last. My friend and I had originally booked the Iberostar Paraiso Lindo and were offered a complimentary upgrade to the Grand upon check-in as there was availability and we were not traveling with any children. We happily agreed to the change! Rooms at the Grand are beautiful,...

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3Thank CanadianaTraveler
Reviewed 4 days ago NEWvia mobile

Beautiful 🌿🌴 Staff so very friendly and attentive.🍸🍺🍹 Pools🏊,volleyball pool,wave pool,wading river pool. Critters : Flamingos, Peacock/hen,other colorful birds and our favorite Coati, which we called "monkey cat anteater " Our rooms were very spacious and comfortable.... mine with a balcony HOT TUB and Oceanview. Too weary to walk back to the room? No problem... bellhops in golf cart will...

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1Thank Pat N
York,PA
Reviewed 4 days ago NEW

We went to the Grand Paraiso for a week in April. As we had been to the Grand Bavaro in the DR last April we had high exceptions. The Paraiso met or exceeded them. First this is a much larger resort with a lot more grounds with nice walking paths. Also the buildings are much larger and better laid out....

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1Thank DWGYork_PA
Harrison Hot Springs, Canada
Reviewed 5 days ago NEW

I tell my husband that's what happens every year when I return from Iberostar Grand Hotel Paraiso. This will be the 4th year in a row he has taken me, we returned home on April 15th enjoying 10 fabulous days and nights. My number one compliment is not for the hotel but for the tremendously hard working staff that work...

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3Thank biteme378
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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $412 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travelers.
929 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed in a Corner Ocean View Suite and Villa. Villa bigger more secluded, Corner suite better view.”
danielrA8882KJ, yesterday | Read review
“We were in the main building overlooking the quiet pool. I think all the rooms are great.”
mamajot, 2 days ago | Read review
“We are in the 7000 building, on the ocean”
chicagolandgirl, 3 days ago | Read review
“We stayed in Rm# 7290 upper flr facing the quiet pool. Great location”
dnaka2017, 1 week ago | Read review
“Stayed in several different rooms, if it's in the budget, get Ocean Front- you'll love it, if not, don't worry-there are no "bad" rooms”
TravelingTricia1, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question