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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,061 Reviews from our TripAdvisor Community

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Showing 3,984: English reviews
No Name Key, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Out of the 16 years we have been going to resorts in the Caribbean this by far was the nicest property with the best service we have encountered anywhere. We stayed from July 16th to July 23rd. Key Items to note; 1. The service was always outstanding whether at the pool, lounges, concierge desk, front desk, bellmen, etc. 2. The... More 

Review collected in partnership with Iberostar

Helpful?
Thank Paco-Popo
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

What a beautiful place! Food was fabulous! Top shelf drinks. A little lacking in the activities. The music is piped in throughout the complex- it was elevator music! The Iberostar next door overbooked so they upgraded 60 people to our hotel! It was hard to swallow that we had paid so much and they had paid so little! The pool... More 

Helpful?
Thank firetwin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Everyone there was so friendly, courteous, professional and just a pleasure to be around. We were blown away by our concierge and butler. The quality of service was excellent. I would highly recommend this resort to any couple looking for a wonderful getaway. The only issue we had was getting reservations for the restaurants. I would recommend making a meal... More 

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Thank Alyssa_spencer
Matawan, NJ
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

This review is long overdue. We visited Iberostar. Grand Paraiso August 2015. We are retuning guests who travel in the summertime to this wonderful paradise resort, because I am a teacher and have off in the summertime. We have been to this resort seven times and we will be returning once again this August. There is a reason that this... More 

Helpful?
Thank 11pattik
Waco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Great for relaxing in an adults only atmosphere, great food, drinks, & service. Beautiful view of beach from oceanfront suite! Enjoyed the access to the other family friendly properties on the resort via golf cart & friendly staff! Consider making reservations & also exploring the restaurants on the other properties! The bamboo massage in the spa was amazing!

Helpful?
Thank Ebony S
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

This was our 5th visit to the Iberostar Grand Hotel Paraiso in Riveria Maya and we plan to visit again next year God willing (or sooner). Since our first visit in July of 2013, we have decided each year to come back because we have visited other resorts like Sandals & Secrets and Iberostar Grand was by far the best.... More 

Helpful?
Thank theresa b
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Still at the Iberostar Grand Hotel and don't want to leave!! From the minute we walked in and received our cool washcloth and drink we were greeted with smiles and "hola"-not one bad attitude the entire stay. Within minutes our butler, Marco, arrived and explained about our room and his services. The food was excellent and service in the restaurants... More 

Helpful?
Thank Bonnieo54
Skillman, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel. Property beautifully maintained. Hotel staff were polite and couldn't do enough to make our stay wonderful. A special thanks to Victor who went out of his way to make our trip special. Angel, Arturo,, Gaston, Olivia were truly outstanding.

Review collected in partnership with Iberostar

Helpful?
Thank jeremgordon
Richmond, Virginia
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed yesterday NEW

My girlfriend and I left the husbands at home and took off for Mexico! We spent three of our nights at Iberostar Grand Hotel Paraiso and were overall incredibly impressed. With such a short stay, I am sure we missed many things, but our experience was enough to already crave a return. I couldn’t quite give a 5 because of... More 

Helpful?
1 Thank TravelFoodWine07
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at Paraiso Grand for 5 nights. We found this Iberostar hotel via Alissa at TripGuy travel. She was very knowledgeable about the best places to visit. She was a pleasure to work with and I look forward to working with her again soon! I can't begin to describe how beautiful this hotel is. The rooms... More 

Helpful?
1 Thank Jenna D
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Oceanfront Priority Location Suite (39)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $389 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Romantic Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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