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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,114 Reviews from our TripAdvisor Community

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Showing 4,019: English reviews
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very relaxing environment, Not pressured to participate in activities, Therapeutic Spa pool very relaxing (No charge), Top shelf liquor, Very nice beach and beach is close to rooms, There is a quiet pool. No kids allowed in Grand

Helpful?
1 Thank JimG2007
Concord, New Hampshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me just say , this was another fantastic vacation thanks to Iberostar. The service was so fantastic. Every morning Olivia would personally make our omelette perfectly and she was so friendly and personal. A real pleasure to talk to. The lunches were so good. Different themes every day. So much variety. You would be hard pressed not to find... More 

Helpful?
Thank Bernie M
Dallas, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the moment you arrive at the property, the service at the Grand is exceptional. Whether at the beach, the pool, the restaurants or simply walking the vast property, the service we experienced was outstanding. Always a smile, a greeting, a question about your needs or your day and a polite encounter.

Helpful?
Thank georgejprokos
New Jorsey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Finally got round to my review. my wife and I stayed here in August 2016. We read great reviews before we arrived and I can honestly say this hotel exceeded all our expectations. STAFF- 1st off and foremost I must commend the most important person who really made this trip very special without her it would not had been as... More 

Helpful?
Thank Geeman9
Shawnee, Kansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the week of our lives from July 2-9th. Again, I did a ton of research before deciding on the Grand. I was 100% confident in my choice and it was beyond Paradise. We upgraded to Ocean Front 70 and got a room on the second floor. We loved the location and the view. The room was spotless and... More 

Helpful?
4 Thank KCBeachDreamer
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

This place is amazing and worth every penny. The grounds are maintained to perfection, the food is delicious and the staff is just amazing and SUPER friendly and helpful. Upgraded our room to the ocean when we got there, it was beautiful.

Review collected in partnership with Iberostar

Helpful?
Thank PALifeguard
Santa Rosa, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

When we first arrived to Iberostar, we were going to stay at the Maya, but after a quick look, we decided to upgrade to the Grand. This is an adults only resort. We are so thankful we did. I am sure the Maya is wonderful, but considering this was my husband and I's first vacation together without children in 10... More 

Helpful?
6 Thank magootierunner
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for taking the time to write this review. We are honored to have been able to host your vacations at IBEROSTAR Grand Hotel Paraiso. We are glad that this, your first experience at the Grand has been to your liking and that you enjoyed your vacation through our facilities, exquisite food but above all, the service... More 

Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Family Holiday June 2016 Exceptional holiday right from the moment we arrived. We were greeted with a warm smile and “welcome Home” by Eduardo at main lobby who gave out cool towels and then led us into main reception and given refreshing drinks whilst checking in. Once in our room it wasn’t long before Jonny our Butler introduced himself and... More 

Helpful?
5 Thank lmgsuk
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, It was our pleasure to have hosted you on your recent vacation. We appreciate the fact that you are sharing your experience with other worldwide travelers. Your kind compliments will encourage our staff keep working hard. We are delighted to read that you had an amazing service from our staff and provided with special memories from your vacations.... More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

We just came back from Iberostar Le Grand and in general we had a good time (the beach, the pools, the room and the property layout in general was as nice as we remembered it. Nevertheless, we had a less good time than the previous time for the following reasons: 1. The quality of food went down. There used to... More 

Helpful?
5 Thank A TripAdvisor Member
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, We would like to thank you for choosing IBEROSTAR Grand Hotel Paraiso once again for your vacations and appreciate the time you took to share with us your experience. Constructive comments always allow us to look for the opportunity areas to continue improving and be able to provide memorable vacations to our guests. We are really sorry to... More 

Pittsburgh, PA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from the Iberostar Grand Paraiso. I was there with a group of 20 people celebrating my sorority sister's milestone birthday. Where to begin? The service was amazing. We upgraded through our travel agent to an ocean view room. AMAZING. I woke up to that view every morning. Upon our arrival, we were led into the lobby, given... More 

Helpful?
5 Thank bets1908
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to thank you for having stayed with us. We are very happy to know you enjoyed your stay with our food, your room, drinks at our bars, our pools, activities and shows of our animation department but especially the service received from our staff was up to your expectations and needs. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $393 - $993 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
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