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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    9/5/2017 9/6/2017
    Traveler (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “surf and turf” (538 reviews)
    “ocean front” (491 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Grand Velas Riviera Maya
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    Paradisus Playa del Carmen La Perla
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    Rooms
    Sep 5Sep 6
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,880)
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    1 - 5 of 4,561 reviews

    Reviewed 3 days ago

    We had an ocean front room and everything - staff, location, food, pool were grand. Especially great were staff members - waiters - Angel and Eusebio, consierges - Sandy and Zongalo - spelling - ? (building 70); matridee - Zaira and chef - Octavio; these...More

    2  Thank spaveljack
    Reviewed 4 days ago

    It has been a few years since we visited the Grand, and thought we were due to return. All arrangements were made with the help and support of Nikki from Beach Bums Vacations. She was fantastic especially finding alternative arrangements if the tropical storm prevented...More

    20  Thank jscw6
    Reviewed 1 week ago

    We had a wonderful week long trip for our 10th Anniversary! The staff was amazing, our butlers Gonzolo and Fernando were so kind and attentive and made us feel very special! Mirna at the quiet pool was a great waitress and kept us hydrated all...More

    Review collected in partnership with Iberostar
    2  Thank ChristinC
    Reviewed 1 week ago

    The Good As a family and couple, we have visited the Iberostar resort near Playa multiple times in past years. Our vacations have been enjoyable, with a few rare exceptions. On this occasion in mid April, we were booked at the ocean front suites. The...More

    7  Thank Lee S
    Reviewed 1 week ago

    A little background: My wife and I love to travel and have always had the goal of visiting every Caribbean island. After 7 years of island hopping in our 20's as an unmarried couple, we had conquered at least half of the islands. Due to...More

    11  Thank Greg F
    Grand Velas Riviera Maya
    3,191 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,990 reviews
    #2 of 5 hotels in Playa Maroma
     
    Valentin Imperial Maya
    11,865 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Paradisus Playa del Carmen La Perla
    8,705 reviews
    #22 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Free Internet
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $394 - $867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, TravelUp, Orbitz, Agoda, getaroom.com and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
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    Traveler (8192)
    Pool & Beach (1583)
    Room & Suite (1334)
    Dining (999)
    Hotel & Grounds (4532)
    Bathroom (145)
    Family and Play Areas (30)
    Business Center & Event Rooms (24)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
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    .99 miles away
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    Ask a question
    Questions & Answers
    DenverGreenstreet
    August 17, 2017|
    AnswerShow all 2 answers
    Response from Texas123_7 | Reviewed this property |
    I usually made my husbands about 5 days prior to arrival but a few times we changed the tee times while at the resort and that was no problem either. You probably already know this but it gets very hot in the summer so make... More
    0
    Votes
    Sunbutterfly
    August 17, 2017|
    AnswerShow all 4 answers
    Response from Steve L | Reviewed this property |
    At the time we traveled I believe it was a $1000 upgrade. Check with your booking agent, or website you booked through
    0
    Votes
    Mike G
    August 16, 2017|
    AnswerShow all 9 answers
    Response from DIANA V | Reviewed this property |
    Hi, I heard about the rumours one day before going to the Ibero but I waited to be there and see with my own eyes the handling of bottles. There was a bar in the pool, the pool was obviously shallow enough that even a short... More
    1
    Vote
    Room Tips
    "Ocean front"
    Read review
    "All rooms are similar in layout. Presidential suite..amazing! Villas are great for those looking for more..."
    Read review
    "Request 2nd or 3rd floor for good ocean view."
    Read review
    "Ocean front superior view offer some of the best and closest beach views possible."
    Read review
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