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El Dorado Royale, by Karisma

10,762 reviews
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Traveler (10963)
Room & Suite (2190)
Pool & Beach (1970)
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Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“martini bar”(647 reviews)
“santa fe”(354 reviews)
“swim up room”(352 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,762)Write a Review
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7,211
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All reviewsmartini barsanta feswim up roomhealth barsand bagsk teamour honeymoonla isla poolfuentes poolcandlelight dinner on the beachgreenhouse tourcasitas sectionroom serviceoutdoor showerswing barjo jospersonal concierge
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4,351 - 4,355 of 10,422 reviews
Reviewed January 28, 2015

This hotel is just amazing. We loved our room, it was really big with a jacuzzi inside and a hammock on the terrace/balcony. The staff are so lovely and just can't do enough for you, despite the fact that more than half the time we...More

Thank PetaLou82
Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded January 30, 2015

Hola Dear PetaLou82, First, thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Your feedback has been carefully considered and I will...More

Reviewed January 28, 2015

This is my second all inclusive holiday in cancun the first being the Sensatori which is part of this hotel group,and in all fairness although this is a dearer hotel personally I think the Sensatori edged it all the way don't get me wrong the...More

2  Thank Mike R
Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded January 30, 2015

Hola Dear Mike R, Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. We are very sorry for not being able...More

Reviewed January 27, 2015

I would completely recommend this resort to anyone wanting to get away and just slow down from the normal chaos of life. Everyone there was extremely helpful and friendly. We went for nine days for our honeymoon and it was well worth the trip. The...More

4  Thank Sara G
Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded January 30, 2015

Hola Dear Sara G, Congratulations!! Thank you for your recent review on TripAdvisor. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. . Hoping to welcome you once again at El Dorado...More

Reviewed January 27, 2015

this is beatiful place going to check in the lobby the room really pretty going to ride horse in the beach and workout to the gym walk go to nice resturant nice people there the great chef go to bar ear music a like madonnaMore

1  Thank carmen409
Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded January 30, 2015

Hola Dear Carmen409, Greetings from El Dorado Royale & Spa Resort by Karisma! Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay with us. We hope you give us the...More

Reviewed January 27, 2015 via mobile

Me and my boyfriend stayed in this hotel on our first holiday together. This hotel exceeded my expectations! Ignore the fussy eaters, the complainers about noise, and tipping- tipping is a choice, you are not forced to tip in anyway! There are areas to avoid...More

11  Thank Amylou2k7
Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded January 30, 2015

Hola Dear Amylou2k7, First, thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our facilities, services and most of all our staff, the professionalism and kindness you have received. As you mentioned, we are continuously improving all our areas, because...More

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18698708718728732085
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Tennis Court
Hot Tub
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
$319 - $1,002 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$319 - $1,002 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (10963)
Room & Suite (2190)
Pool & Beach (1970)
Dining (1062)
Business Center & Event Rooms (64)
Amenities (55)
Family and Play Areas (18)
Questions & Answers
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Lucia S
February 17, 2018|
AnswerShow all 2 answers
Response from Subee64 | Reviewed this property |
They prefer smart casual dress in the evening, no caps, flip flops or shorts. Anyone with any respect would know that, but we did see one or two early twenties do this, and u nfortunately nothing was said. It spoils the... More
1
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ellie W
February 16, 2018|
AnswerShow all 2 answers
Response from Adriana D | Reviewed this property |
Good afternoon, not sure how to upgrade as we have a membership and had the swim up suites. I think the swim ups are really nice and near the pool and the beach.
2
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Room Tips
"The swim-ups are worth the money."
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"Pay extra for a swim up room"
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"see my comments above"
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"They are all good"
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