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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
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9,152 Reviews from our TripAdvisor Community

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Wausau, Wisconsin
Reviewed yesterday NEW

This is the second Karisma property we have visited and haven't been impressed with either. This year we traveled with a large group for a destination wedding. 40 total. Pros: Great breakfast buffet. Evening dining was nice. Plenty of experiences to choose from. Gorgeous grounds. Enjoy the walks. Cons: Understaffed. We arrived when they were at 90%+ capacity. Didn't realize...

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2Thank mwtravlr2017
Portland
Reviewed yesterday NEW

This is our favorite place to visit. The resort is beautiful and the service is amazing. We have been there several times and have yet to be disappointed. We spend our days enjoying the beach and then get dressed up for the best food ever! The portions are small, but there are plenty of options and the food is incredible....

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2Thank 516leev
Washington Crossing, Pennsylvania
Reviewed yesterday NEW

First class food. First class service. A smiling and friendly face everywhere you turn. Total relaxation if you want, or non-stop activities if that's your thing. I can't wait to go back again and again.

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2Thank rgehrsitz
Youngstown, Ohio
Reviewed yesterday NEW

My husband and I had a wonderful week at the El Dorado Royale. Before our arrival, Sales Executive, Melissa Baez kindly answered our questions and made additional arrangements for our anniversary celebration via email. Airport transfer and check in were smooth. Our concierge, Claudia scheduled dinner reservations at our convenience. The resort provided a generous anniversary celebration package that included...

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2Thank KMarilyn2015
Dundee, United Kingdom
Reviewed yesterday NEWvia mobile

We had a fantastic two weeks here, doing nothing but sunbathing and eating. The whole resort is incredibly well looked after with friendly staff and brilliant pools. We stayed near the quietest pool most days but there is a lively one and a middle of the road one so you can really take your pick. The beach isn't the prettiest...

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4Thank FeeMc1
Gurnee, Illinois
Reviewed yesterday NEW

This is our second trip to El Dorado Royale. We have also stayed at El Dorado Seaside Resort. We can't say enough about these resorts by Karisma. We love the experience so much that we have become Members. The staff is amazing. The food is wonderful. The grounds are beautifully well kept and clean. This time our butlers were Gizelle...

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2Thank tzerf109
Saint Louis, Missouri
Reviewed yesterday NEW

The Main Resort was called Eldorado Royale - Adult only. If you continue down the walk it goes into Eldorado Casitas Royale and further down the property is the Generations. (which had their own entrance) but you can walk from the Adult to the Family area, if you choose. The Casitas were amazing! They were very comfortable and roomy! The...

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3Thank jbhenac87
Norrahammar, Sweden
Reviewed yesterday NEW

We spend a beautiful week and it was the best holiday we ever had. Everything from the fantastic garden och beaches to amazing food and wine. The staff was very friendly and very service minded. We absolutely recommend El Dorado Royale!

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2Thank ulrica_rygaard
Clear Lake
Reviewed yesterday NEW

The El Dorado has been our go-to resort 4 times now. We love it and continue to keep bringing new people to experience the resort. All staff are great, especially the k-team. Can't remember all names but all were great to get to know and play volleyball with!

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2Thank lodysgirl
Northampton, United Kingdom
Reviewed yesterday NEW

This is the second time visiting El Dorado Royale and it didn't disappoint. Staff are great, very friendly The food was fantastic, gained 9lbs in two weeks. One disappointment was the introduction of the concrete blocks in the sea (looks like d-days landings at Dunkirk) much better with the sand bags.

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2Thank Dave S
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $287 - $898 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from El Dorado Royale, by Karisma staff and other travelers.
1,432 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Casitas are the best. area 2600-3000. There are probably 12 Casitas per pool. Plenty of room, quiet and very relaxing.”
 of 5 bubbles jbhenac87, yesterday | Read review
“The quite rooms away from the center was great. Our block was 52 room 5225”
 of 5 bubbles K9371LFdaves, yesterday | Read review
“Was wonderful room could be brighter but room was lovely ”
 of 5 bubbles susanaE7805BP, yesterday | Read review
“We stayed in a swim up room this time, but with as little time as we spend in our room the lower priced rooms are probably a better value.”
 of 5 bubbles danielkB2185PO, 3 days ago | Read review
“more for couples,”
 of 5 bubbles asqwzx12, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question