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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,319 Reviews from our TripAdvisor Community

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Showing 9,036: English reviews
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Sudbury, Ontario, Canada
Reviewed yesterday NEW

My wife and I just returned from a week at El Dorado Royale. Overall, we very much enjoyed our stay. Our room was as expected, and the service at the resort was top notch. Ruth, our concierge was friendly and accommodating, and while she recommended that we attend the time share presentation, she did not force the issue when we...

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Thank Shaun G
Black River Falls
Reviewed yesterday NEW

The resort was beautiful. Everything was clean and kept neat. Service to the rooms was over the top! The restaurants were superb. The staff in all areas were so friendly, you couldn't help but smile and say "Hola" with every staff you met. We can't wait to come back!

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Thank amymD1120PT
Fredericton, Canada
Reviewed yesterday NEW

This resort is absolutely amazing. The staff work unbelievably hard to keep the grounds looking amazing at all times. The rooms were neat, clean and very comfortable and the cleaning staff work extremely hard to keep your room exactly how you would expect from a 5 star resort. Our room attendant was Martha and we really appreciated all of her...

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Thank Amy C
West Chester, Pennsylvania
Reviewed yesterday NEW

A resort that offers you anything you want, from exclusive luxury, to price conscious flexibility. Eat where you want, what you want, from standard fare to finely prepared gourmet in a wide variety of environments. Enjoy a staff that is nothing but attentive to your needs, regardless of where you are or what you are doing. This resort offers you...

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Thank timlift
Kent, United Kingdom
Reviewed 2 days ago NEW

We have just returned from a 10 day holiday at this hotel. Its an amazing hotel, spotlessly clean, the staff are so friendly and hardworking. Cannot fault it at all. Cocktails are the best I have had in an all inclusive and the food is simply delicious. Would definitely return.

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1Thank Q4550NVchris
Toronto, Ontario
Reviewed 2 days ago NEW

Lovely spot. Muriel the yoga instructor was excellent. Sergio the entertainment rep was perfect for his job. Food and service - simply wonderful. A little busy, probably because of the Easter week. We had to reserve lounge chairs by the pool early in the morning - our only headache.

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Thank Z599LHdavidm
Scarborough, Maine
Reviewed 2 days ago NEW

Torn between El Dorado Royale and another destination, your wait is over! Just do it, sign up for EL Dorado. It's worth every penny, dime, cent, farthing, whatever you country's currency. This is the second year we've been there after feeling like we didn't get enough the first time around. Guess what, I'd go there again and again, and again....

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Thank Maine4Evah
Chocowinity, North Carolina
Reviewed 2 days ago NEW

Great resort, great food, great service. However finding quiet has become more and more elusive. This was our 7th visit to this resort the only thing we can complain about are those who wish to get drunk loud and obnoxious. We'll also never figure out why the resort would waste see space with a production building and a starbucks

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Thank Tom B
Halifax, Nova Scotia
Reviewed 2 days ago NEW

Wonderful restful 10 day stay at El Dorado Royale. Beautiful Resort and very well taken care of! We stayed in the Premium Section, Villa #1 with a lovely room and great view of the ocean. Relaxing pool area with the wonderful amenity of the Health Bar, and LOVED the salt water pool right on the beach! Terrific restaurant selection with...

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1Thank valmar810
Luton, United Kingdom
Reviewed 2 days ago NEW

Had a great time. Food very good and plenty of room to go walkabout around the resort. Only two very minor criticisms. Not enough sun beds available and existing could be of better quality, and the other is that some of the restaurants and bars have the air conditioning turned down too far, so it is a little chilly. Did...

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2Thank O2454XWcatherinew
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $292 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, BookIt.com, Orbitz, TravelUp, Cheap Tickets, Jetsetter, Cancelon, TripOnline SA and Evoline ltd so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from El Dorado Royale, by Karisma staff and other travelers.
1,484 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're looking for quiet evenings, don't stay in the building in the central part of the resort. We loved being central to everything and didn't mind the evening noise and the terrible late night Karaoke :) ”
amycX4752AH, yesterday | Read review
“Get a waterway access unit, you will not regret it...”
timlift, yesterday | Read review
“Stayed in the 41 Section, loved it.”
Maine4Evah, 2 days ago | Read review
“Rooms in the 1100 or 1000 building are close to the main lobby and don't require a shuttle to get to your room”
LovefromMaryland, 3 days ago | Read review
“If you don't want a swim up room (not worth paying for in my opinion) don't get a room in a block of swim up rooms - other guests can be out there very late and be very loud!”
Holly-j-w-13, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question