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El Dorado Royale, by Karisma

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Traveler (11513)
Room & Suite (2208)
Pool & Beach (2026)
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Overview
  • Excellent72%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“martini bar”(657 reviews)
“health bar”(612 reviews)
“swim up room”(373 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (11,424)
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11,053 results
Traveler rating
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1,974
713
410
236
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7,720
1,974
713
410
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All reviewsmartini barhealth barswim up roomsanta fesand bagscasita sectionk teamla isla poolfuentes poolour honeymoonroom serviceoutdoor showergreenhouse tourswing barpersonal conciergewine pairingculinary theatre
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1 - 5 of 11,053 reviews
Reviewed yesterday via mobile

We booked via Tui & the manager at our local shop assured us that she had been to the resort many times & that we would love it.....how right she was!! The resort is about 30 minutes from Cancun airport meaning the transfer is short....More

2  Thank Lisa7002
Reviewed yesterday

Brilliant food especially in JoJos. We had a refurbed room and room service were in everyday cleaning and changing the sheets. 24 hour room service was included and the burgers were great. Golf buggies take you everywhere if you're lazy. Staff were brilliant, Jovany and...More

Review collected in partnership with this hotel
1  Thank Dean I
Reviewed yesterday

Our latest adventure to El Dorado Royale was June 3, 2018 - June 10, 2018. First and foremost as always, we cannot express how exceptional the staff treats us, from the time we unload from transport to the well wishes as we depart for home....More

1  Thank Mike A
Reviewed yesterday

From start to finish, this is a world class destination for resort experience. Gourmet restaurants, friendly staff, and picturesque grounds are just the start. The concierge was very helpful, creating a special vacation experience tailored to our itinerary and mood. Went down with a large...More

1  Thank 723jacobo
Reviewed yesterday via mobile

We visited El Dorado Royal in May and we were pleasantly impress with the overall experience. The staff is great! Always above and beyond to make our stay memorable. All the restaurants are outstanding. We stayed the entire time in the resort..no need to go...More

1  Thank Blanca C
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Breakfast included
Laundry Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Tennis Court
Hot Tub
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
$278 - $746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$278 - $746 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (11513)
Room & Suite (2208)
Pool & Beach (2026)
Dining (1121)
Business Center & Event Rooms (65)
Amenities (55)
Family and Play Areas (18)
Questions & Answers
Ask a question
Shannon C
June 20, 2018|
AnswerShow all 2 answers
Response from JelenaKarisma | Property representative |
Hello Shannon C, smart/tailored shorts are acceptable in all restaurants. Just note that swimming wear and sports wear, tank tops, sleeveless shirts, baseball caps are not permitted. Kind regards!
0
Votes
Lizz20152015
June 20, 2018|
Answer
Response from Sue W |
Hi Lizz .... here is my take on your questions: 1. we always take US$ for tipping on the resort. If we went into town we had pesos on hand to purchase items. 2. dress code is interesting. NO sleeveless or tank tops for... More
0
Votes
Lizz20152015
June 20, 2018|
Answer
Response from DebHowse | Reviewed this property |
Hi we have just returned from the hotel. We are UK based, we took Pesos. The hotel will change to smaller notes for you at reception. 20, 50 & 100. I wouldnt take $ personally. Men can wear t-shirts for restaurants during... More
0
Votes
Room Tips
"We stayed in block 51 near spot restaurant. That was great"
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"Swim up rooms are great!!"
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"no bad rooms. casitas for more privacy."
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"Sea view, Wine Kitchen, chocolate martini"
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