We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

El Dorado Royale, by Karisma

Despegar.com$541*
View Deal
Certificate of Excellence
04/09/2017 04/10/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 3 more sites!
Professional photos
El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

9,130 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 8,857: English reviews
Start your review of El Dorado Royale, by Karisma
 Click to rate
Burstall, Saskatchewan
Reviewed yesterday NEW

Our holiday was March 13 to 22, 2017. Excellent holiday. Great staff. Great food. Great entertainment. Hats off to Zully. Only thing we can add is, the mosquitoes come out at night, so bug cream is getting packed next time. Definitely will be going back.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Lucein S
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

We chose here after an unconvincing stay at the Ocean Riviera Paradise Hotel, in fact it was that unconvincing we wanted to move after three days.. (you can see my review on Ocean Riviera Paradise TripAdvisor page) We've picked up from El Dorado Royale on a few of our past vacations to Mexico and always thought it looked beautiful...We weren't...

 Report
Helpful?
1Thank Bigfellaphil
Spring, Texas
Reviewed yesterday NEW

The staff at this resort are exceptional - plentiful, friendly, fluent and always anxious to be helpful. While tips aren't required or expected, they are deserved (and thus, recommended by me) for each staffer who cares for you. Take along a bunch of 1's & 5's to show your appreciation.

Review collected in partnership with this hotel
 Report
Helpful?
Thank John H
Port Sanilac, Michigan
Reviewed yesterday NEW

We enjoyed each day of our trip and would recommend this resort to anyone whether they are looking to be active or to just relax. It has something for everyone. The infinity pool enhances the tranquility of this resort.

Review collected in partnership with this hotel
 Report
Helpful?
Thank rjmbm
Strathmore, Canada
Reviewed yesterday NEW

Anniversary celebration with the door sash, swan towels & champagne on arrival was a special touch. Yoga on the pier in the mornings was my favourite activity. The artificial reef made it possible for us to swim in the gulf. The gardens throughout the grounds were spectacular. The food everywhere we ate was delicious!

Review collected in partnership with this hotel
 Report
Helpful?
Thank Marni D
Dyserth, United Kingdom
Reviewed yesterday NEWvia mobile

After deciding to go to Mexico, Riviera Maya for our holiday in 2016, I couldn't believe how many resorts there were to choose from. It took me and my partner a while to decide which one would be best and I am SO glad we picked El Dorado Royale! It was the best resort to spend two weeks on and...

 Report
Helpful?
1Thank BeckyDilkes
Clayton
Reviewed yesterday NEW

The resort was absolutely stunning. An all adult resort is the way to go. One of the cleanest resorts I have ever been to. The food was not the best I've ever had, but not bad. The grounds were kept immaculate.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lisahbrowneyes
Halifax Region, Nova Scotia
Reviewed 2 days ago NEW

This was our 3rd time going to El Dorado Royale. When we book our trip we always feel confident that we will receive excellent service, enjoy great food and feel completely relax during our stay. The butler service (provided by Berenice and Gisele this year) was excellent. The restaurant staff are very conscientious and accommodating when food allergies are involve....

Review collected in partnership with this hotel
 Report
Helpful?
1Thank lyndab940
Reviewed 2 days ago NEW

I went with my fiance and my buddy with his girlfriend. We had a great time, but were definitely on the younger side. Most people we in their 30's ad 40's. That being said, we still had a great time and a lot of people still liked to have a great time all day. If you go there and want...

 Report
Helpful?
1Thank David G
minnesota
Reviewed 2 days ago NEW

This place blows me away every time. I cant say enough about this place. They do such a good job making sure you're relaxed and dont have to do anything. I dont have my list of names to add to this and I'm sorry for that. honestly, you wont find a better place to stay than here. If you do...

 Report
Helpful?
2Thank jeff441
Questions? Get answers from hotel staff and past guests. Ask a question

10,363 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (9959)
Viewed
Pool/Beach Area (1775)
Viewed
View from Room (451)
Viewed
Dining (897)
Viewed
Family/Play Areas (17)
Viewed
Room/Suite (1346)
Viewed
Hotel & Grounds (2042)
Viewed
Bathroom (127)
Viewed
Business Center/Function Rooms (53)
Viewed
1:18
Videos (7)
Viewed
Other (3244)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (55)
Viewed
Beach (10)
Viewed
Beachfront Pool (11)
Viewed
Jacuzzi Junior Suite (35)
Viewed
Main Pool (15)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Swim-Up Oceanfront Jacuzzi Junior Suite (40)
Viewed
Swim-Up Suite (63)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Dining (9)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)
04/09/2017 04/10/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.0 mi away
El Dorado Casitas Royale, by Karisma
5.7 mi away
El Dorado Maroma, by Karisma
3.0 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,571 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,293 reviews
4.2 mi away
Secrets Maroma Beach Riviera Cancun
14.1 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#12 of 212 in Playa del Carmen
15,152 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $287 - $896 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, HotelsforEveryone, Orbitz, Despegar.com and Jetsetter so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from El Dorado Royale, by Karisma staff and other travelers.
1,429 questions
Ask a question

See all questions (1429)

Questions? Get answers from El Dorado Royale, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very clean rooms. Fridge is stocked daily with beer, pop, water and potato chips ”
 of 5 bubbles luceins, yesterday | Read review
“Don't bother with the Royal Suite upgrade - the room is little different than the Luxury Suite and the only differences we saw were a) a private butler service (which was very good) and b) a line up of four 750's of your choice of spirits and two bottles of wine ... the latter wasn't really worth paying for unless you plan to drink like a fish in your suite vs at one of the dozen all-inclusive bars on property.”
 of 5 bubbles johnhS1186YW, yesterday | Read review
“The last evening of our stay, we did not have turn down service & no water bottles in our room”
 of 5 bubbles 88marnid, yesterday | Read review
“All rooms near the main hotel are great. We didn't want to go for the hotels down the beach since a lot less is within walking distance.”
 of 5 bubbles C1364VGdavidg, 2 days ago | Read review
“the 4200 and 4300 blocks are the best for sun”
 of 5 bubbles jeff441, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Despegar.com
$541* /night
View Deal
Bookit.com$656
Elvoline$638
HotelsForEveryone
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates