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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    7/30/2017 7/31/2017
    $523
    $402
    SAVE $121
    $523
    Traveler (10304)
    Room & Suite (1985)
    Pool & Beach (1883)
    El Dorado Maroma, by Karisma
    3,659 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    #27 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,825 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    El Dorado Maroma, by Karisma
    3,659 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    #27 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,825 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (9,772)
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    1 - 5 of 9,474 reviews

    Reviewed yesterday

    We attended a wedding at the El Dorado and had a very positive reaction to the beautiful grounds, rooms, restaurants and activities. The room and bath were large with a balcony overlooking the resort and a lazy river flowed through the manicured landscaping. There were...More

    Thank jfoote
    Reviewed yesterday

    Wife and I stayed at El Dorado Royale July 7th. Loved every Mexican Minute of it! Resort was beautiful and spanned across a large beautiful strip of beach. A brisk 25min walk end to end. (75min if you stop at each of the 5 bars...More

    Thank Shawn M
    Reviewed yesterday

    I am writing in regard to my recent stay of 6/29-7/3/17. My girlfriends & I selected this resort to celebrate 5 of our 40th Birthdays along with our spouses, our party consisted of 12. As a group, we were drawn to this resort for the...More

    Review collected in partnership with this hotel
    1  Thank Sara G
    Reviewed 2 days ago

    The resort is beautiful and food was great. However, having to take 2 hours out of my day to eat lunch did not make me happy. I could never just go in to eat. I had to be put on a waitlist (i assume that...More

    Review collected in partnership with this hotel
    Thank Sarah A
    Response from KarismaHotelsResorts, Hotel Manager at El Dorado Royale, by KarismaResponded yesterday

    Dear Sarah A thank you for sharing your feedback with us at Trip Advisor. It is nice to know that you have enjoyed the well kept and beautiful property grounds and about the great food offered. After reading through your report I want to apology...More

    Reviewed 2 days ago

    This is a world class resort. Food and service can't be beat. The only advice I have that may be contrary is to be sure that you settle any excursion appointments / fees with the group that you are booking with. They may tell you...More

    Review collected in partnership with this hotel
    1  Thank kevinclawson44
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

    Hola! Dear Kevinclawson44 First we want to thank you for your positive and kindly feedback,I am sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We will be...More

    El Dorado Maroma, by Karisma
    3,659 reviews
    #3 of 5 hotels in Playa Maroma
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    #27 of 386 hotels in Riviera Maya
     
    Iberostar Grand Hotel Paraiso
    5,825 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $269 - $915 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, BookIt.com, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Riviera Maya, Mexico
    Add Photo Photos
    Traveler (10304)
    Room & Suite (1985)
    Pool & Beach (1883)
    Dining (993)
    Hotel & Grounds (5585)
    Bathroom (129)
    Business Center & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Sponsored by:
    Iberostar Paraiso Beach
    5,015 reviews
    2.75 miles away
     
    Valentin Imperial Maya
    11,769 reviews
    1.74 miles away
     
    El Dorado Casitas Royale, by Karisma
    4,662 reviews
    .04 miles away
     
    Senses Riviera Maya By Artisan
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    robcoops
    July 20, 2017|
    Answer Show all 4 answers
    Response from PuggleLovers | Reviewed this property |
    Hi robcoops. Either pesos or USD is appreciated. I do know that the maids like pesos, but the other service staff prefer USDs. Either way, the STAFF greatly appreciate any gratuity. Have a safe and fun travel
    0
    Votes
    Nery G
    July 20, 2017|
    Answer Show all 4 answers
    Response from PuggleLovers | Reviewed this property |
    Hi Nery. I have not used Costco to purchase a vacation so I don't know what the cost is. I would compare Trip...... and Cheap Caribbean to what Costco offers. Or contact the resort directly to see if they can match or better... More
    1
    Vote
    Nery G
    July 20, 2017|
    Answer
    Response from Z3143VDjohnw | Reviewed this property |
    Yes - Some close friends of our booked it through Cosco and are there now and all of the reports that we have received from them were very positive and they plan to book it again through them.
    1
    Vote
    Room Tips
    "For a tip, the desk manager upgraded the room. Try to get on the ground floor."
    Read review
    "Rooms that are closer to pool areas may be a bit noisier late night if there is a private part or event close..."
    Read review
    "Rooms should be cleaned everyday. One day our room was not cleaned, we have to call the operator after 5:00..."
    Read review
    "Pick the luxuries side the private huts"
    Read review
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