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See all 11 hotels in Playa Paraiso

El Dorado Royale, by Karisma

10,625 reviews
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Traveler (10842)
Room & Suite (2038)
Pool & Beach (1942)
Overview
  • Excellent71%
  • Very good18%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“martini bar”(644 reviews)
“santa fe”(351 reviews)
“swim up room”(344 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
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Reviews (10,625)Write a Review
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7,112
1,868
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7,112
1,868
679
403
230
Show reviews that mention
All reviewsmartini barsanta feswim up roomsand bagshealth bark teamour honeymoonla isla poolfuentes poolcandlelight dinner on the beachcasitas sectiongreenhouse touroutdoor showerroom serviceswing barjo jospersonal concierge
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1 - 5 of 10,292 reviews
Reviewed yesterday

Was dissipointed in the fact that we had to advised that turn down did not happen 3 times in a row. No mini bar refill on 2 occasions. We have been menbers since 2008 and find that things have gotten very money driven and if...More

Review collected in partnership with this hotel
Thank lynnel49
Reviewed 2 days ago

My wife and I experienced a wonderfully, relaxing time. The beaches were very attractive and the rooms were comfortable. The area was really quite easy to get around in and the personnel at El Dorado Royale were all very welcoming and helpful. We loved it...More

Review collected in partnership with this hotel
2  Thank jsbindel
Reviewed 2 days ago

Cons - Me and my Wife initially were supposed to stay here in November for our anniversary, do to a family emergency we had to change our travel plans, we decided to travel in December 31,2018 thru January 6 2019. We booked the a anniversary...More

4  Thank rickyandlourdesdiaz
Reviewed 2 days ago via mobile

This is our second visit to this hotel, and we were not disappointed, from the moment we stepped out of the taxi to the moment we stepped into the taxi we were spoilt. The staff are all excellent, each of them from the ground staff...More

2  Thank Drew A
Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

Hola! Dear Drew A, Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. We have worked very hard in this area...More

Reviewed 2 days ago

This resort is awesome!! The property was beautiful and so well kept. The rooms were located perfectly so the walk to the pools, beaches, and bars were short. The cabanas were the best! There were so many available by the beach and pools. The rooms...More

Review collected in partnership with this hotel
3  Thank jb26244
Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

Hola! Dear jb26244, First we want to thank you for your positive and kindly feedback. I am sure that a lot of travelers will consider it useful and clarifying with all this valuable information when choosing their next destination in the Riviera Maya. We will...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Laundry Service
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Tennis Court
Hot Tub
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
$309 - $993 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$309 - $993 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (10842)
Room & Suite (2038)
Pool & Beach (1942)
Dining (1048)
Hotel & Grounds (5939)
Bathroom (143)
Business Center & Event Rooms (61)
Family and Play Areas (18)
Questions & Answers
Ask a question
hectorr
January 19, 2018|
Answer
Response from Dothoc | Reviewed this property |
Yes I believe there is. We didn’t use them ourselves but we spoke to several people who had hired a taxi for the day and had gone sightseeing to various different places
0
Votes
Adrian B
January 18, 2018|
AnswerShow all 3 answers
Response from Louise R | Reviewed this property |
The regular swim up suites connect to the Fuentes pool area. The royal swim up suites are in the building next to the Health Bar which is closes to the beach. These swim up suites don't connect to the main pool.
0
Votes
percyneal60
January 18, 2018|
AnswerShow all 3 answers
Response from BYJP | Reviewed this property |
There are indeed coffee and tea making equipment with coffee and tea also provided, but the only milk is packets of coffee-mate. The “mini bar” consists of 2 tins each of 3 kinds of beer-not munch of a bar. It also had some... More
1
Vote
Google Translation
Room Tips
"Needs to be up dated."
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"Private tours are awesome"
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"Room facing the ocean seems best to me."
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"if you pick a swim up try to get a middle one, there in the sun longer."
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