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El Dorado Royale, a Spa Resort by Karisma

Certificate of Excellence
Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,176 Reviews from our TripAdvisor Community

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Showing 7,939: English reviews
Evans, Georgia
Level Contributor
154 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed today NEW

The Pros: A very beautiful and well maintained resort, not too far from the airport, and very fresh fruits and vegetables, Ground staff very friendly, a quiet repose The Cons: Service was sub par all around (with a few exceptions), Front desk staff next to useless, even rude, food extremely plain and bland, Incredibly difficult to find actual Mexican food,... More 

Helpful?
Thank Michael D
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I did an impromptu vacation through cheap Caribbean and had a blast! The food was amazing, though small in servings, just ask them to double it! The room was clean and large, and standard. Though far from the action, walking the grounds was beautiful and you got your steps in! Everyone was above and beyond. The 2... More 

Helpful?
1 Thank Carocass1432
Portsmouth, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is great! The service, the food, the surroundings and definitely the staff were second to none. Never had an ordinary meal, let alone a bad meal. Went there to celebrate my 50th and they couldn't do enough to make it special.

Helpful?
Thank davidrN1540TD
Stittsville, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was supposed to be our 30th Anniversary dream vacation and El Dorado Casitas Royale delivered that and more! First class facilities with swim up entrance to our casita, more quality gourmet food options than we could even try in a week and staff that truly is setting the standard for service. Although every contact with the staff was pleasant,... More 

Helpful?
Thank LewProc
Leesburg, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Can't say enough about this resort. The staff is more than anyone could ask for from the butlers to the transportation staff on sight. The food at the 9+ restaurants is outstanding with all different kinds of ethnic flavores. We will be back.

Helpful?
Thank acarter554
Cheshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Went for our honeymoon earlier this year. Had a fantastic time and will undoubtedly return in the future. Choice of restaurants were great, as were the drinks. Only 'slight' issue is the occasional pressure to tip, which being English, feels alien and can work out to be very expensive until you work what is a 'reasonable amount'... We also didn't... More 

Helpful?
Thank Josh K
Rochester, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed yesterday NEW

I begin this with regret. This is our fifth and final stay at the Eldorado Royale. Feel free to read my 5 star review from April 10, 2014 to see what a huge difference 2 years has made. We knew things was ‘off’ from the start. There were immediate and long waits not only to be seated at restaurants, but... More 

Helpful?
3 Thank Mindy S
Oklahoma City
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family went for 5 days and stayed in the swim up jacuzzi suites. We really enjoyed the swim up access and spent a fair amount of time on our back patio (adjoining rooms) and had a good time. There a some really good things about this resort and there are some not so good (like all things in life).... More 

Helpful?
Thank lindapF1137CO
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Cannot wait to go back! We just returned from our annual visit to EDR - our 10th time. The staff, as always, was welcoming, smiling, professional and eager to fulfill any request. Our room was immaculately clean and smelled fresh, always. The restaurant service was amazing and the food, as promised, "gourmet." The resort fronts almost a mile of beautiful... More 

Helpful?
Thank 2011travelingcouple
Gosport, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a two week stay at this resort and I cannot praise it enough. The grounds, the staff, the food, the drinks and the attention to detail are just second to none. I chose this particular resort as a surprise holiday for my husbands 50th birthday. I informed the travel agents this and from the minute... More 

Helpful?
1 Thank hellenroberts
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $320 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
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