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El Dorado Royale, a Spa Resort by Karisma

Certificate of Excellence
Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,168 Reviews from our TripAdvisor Community

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Showing 7,931: English reviews
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Cannot wait to go back! We just returned from our annual visit to EDR - our 10th time. The staff, as always, was welcoming, smiling, professional and eager to fulfill any request. Our room was immaculately clean and smelled fresh, always. The restaurant service was amazing and the food, as promised, "gourmet." The resort fronts almost a mile of beautiful... More 

Helpful?
Thank 2011travelingcouple
Gosport, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just returned from a two week stay at this resort and I cannot praise it enough. The grounds, the staff, the food, the drinks and the attention to detail are just second to none. I chose this particular resort as a surprise holiday for my husbands 50th birthday. I informed the travel agents this and from the minute... More 

Helpful?
Thank hellenroberts
Barrie, Canada
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had the pleasure of our 13th visit to EDR last month,June/16. I say lucky as we always feel so lucky that as we continue to come to this awesome resort ....they continue to make improvements every time we return. The highlight of our trip this time was the Canadian Beef event BBQ they held on the beach.The food was... More 

Helpful?
1 Thank Lynn C
Sheerness, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We came here recently for our honeymoon, after a slightly disappointing start of one of our suitcases going missing at the airport this was more than made up by the resort, we arrived to a cold flannel and a glass of champagne and was greeted with a smile at the front desk, we were then offered a complimentary free upgrade... More 

Helpful?
1 Thank stephowen42
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 2nd annual holiday in Mexico, following last year's at Riu Palace in Riviera Maya. We thought the Riu Palace was amazing with high quality accommodation and excellent food, but El Dorado Royal is on a different level. It maybe doesn't have the quantity of food available (All you can eat buffet) but the quality is absolutely superb.... More 

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Helpful?
4 Thank David X
Nottingham, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing time at this resort. Our room was a ground floor swim up suite, really clean and modern. Food was outstanding and without exception the staff were some of the most friendly and helpful people we have ever met. The grounds were beautiful and immaculate. We loved this place so much that even after spending hours looking... More 

Helpful?
2 Thank enj0yinglife2015
Falls Church, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Alex (head of the fitness program) does a wonderful job of offering interesting and enjoyable fitness activities. Isis was the yoga and spin class instructor and she was absolutely FABULOUS!!!! She is very passionate yet peaceful, happy, optimist that really started the day out great. Take her yoga class on the dock overlooking the beautiful beach and ocean....it will leave... More 

Helpful?
Thank tsmFROMDC
Bearsted, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had the most amazing two weeks vacation. The attention to detail was brilliant. The staff were great, friendly and nothing was ever too much trouble. A special thank you to Miguel at the Kick Grille always smiling. The beach is lovely and the pools with their swim up bars are fun. Never had one bad meal and the entertainment was... More 

Helpful?
1 Thank Debbie W
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me start off by saying, this place is the most amazing getaway. We had our destination wedding here with a group of about 30 people total! Our wedding was PERFECT! Just got back last night from spending 7 nights here. Okay, I want to get into a few details about everything. I'll break it down so everyone can read... More 

Helpful?
8 Thank Janette C
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Janette C, First we want to thank you for your positive and kindly feedback. It's wonderful to hear from you and we’re so glad that you enjoyed your stay with us at Dorado Royale Resort & Spa. Truly, we cannot thank you enough for choosing to spend this very important moment in your lives at our resort, I... More 

PA, USA
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I recently booked this resort at the last minute, July 4th. We do all-inclusives a lot and this would be one of the top ones. This resort is VERY BIG! I have been to large resorts before but this is the largest, however the golf carts that take you around were plentiful and usually wait was only... More 

Helpful?
3 Thank Terri-pa
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Terri-pa, Thank you very much for your recent visit and lovely comments on TripAdvisor. We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. We hope you give us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $320 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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