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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,298 Reviews from our TripAdvisor Community

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Showing 8,057: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Me and my family (of 4) just came back from a 2 week holiday in El Dorado Royale resort, Mexico. Can honestly say was up there with one of the best holidays that I've been on. Although I am only 17 years old and probably one of the youngest guests there it really didn't matter at all! I am very... More 

Helpful?
Thank Amy L
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

From the moment you walk into the lobby, you are greeted with smiling faces and a beautiful scent, filled the lobby!! Francisco our bell boy was so friendly,  he gave us a quick tour as he drove us to our room and greeted us everytime he saw us on property. While on property the activities were great! Sergio and Bruno... More 

Helpful?
Thank Darrell B
southwest
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at a number of hotels in the Riviera Maya, and I have to say this is my favorite. Everything, from the check in to the rooms, pool and beach were amazing. I loved the Jacuzzi in the room and spent hours in the hammock. I can't think of anything they could have done better.

Helpful?
1 Thank curiouskitty13
Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Had no clue what to expect as I have never utilized an all inclusive resort! . I honestly didn't expect to receive TOP SHELF and CAVIAR treatment! Four ladies staying a week in an all adult [we expected couples and honeymooners only] resort...figured we would not meet a LOT of people from everywhere - nor enjoy dancing to the wee... More 

Helpful?
Thank sunnybrookrj
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

El Dorado is a lovely place for relaxing. We stayed for two weeks, tried all the restaurants, bars and pools. We had a junior sweet which was lovely, even tried the jacuzzi out a few times, I love that they give you robes so you can chill out in your room. We were near reception room 1452. It was quiet,... More 

Helpful?
4 Thank RMBritton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I went to this resort to celebrate my birthday and it was absolutely beautiful and fun!! The highlight of the trip was doing the Ninja warrior challenge at the main pool. Sergio, Danny, and Bruno led the challenge and they made it so fun and they were all so funny! I will definitely be coming back.

Helpful?
1 Thank Jenna B
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Jenna B, Thank you for sharing your experiences. It will be a pleasure to extend your compliments to our staff. We are sure it will be a really nice way to encourage them to keep on being themselves providing excellent services. We will be waiting for your next visit at El Dorado Royale, a Spa Resort by Karisma.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

El Dorado royale is beatiful ! The people are friendly..The food is Great small portion size, just ask for more. We made some new great friends. very diverse group of people. Room service is a little slow, but food was always good. Grounds are immaculate , our room attendant kept ours spotless. a really great vacation. Will be the fastest... More 

Helpful?
1 Thank robertsC1212IE
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear robertsC1212IE, Thank you for your recent review on TripAdvisor. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team here at El Dorado Royale, a Spa Resort by Karisma. We heartily appreciate your kind words to all the staff, facilities and services. I hope we have the pleasure... More 

Lincoln
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from our 2-week totes amazeballs Honeybobs at El Dorado Royale. We stayed in block 51 near the Spot restaurant and 'quiet pool' (which it was) with swim-up bar. We ate in every restaurant (including the Casitas) and had room service on our final night. We could not fault the food, staff or whole experience of each... More 

Helpful?
1 Thank Theresa B
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Theresa B, It’s wonderful to hear from you and we’re so glad that you enjoyed your honeymoon at El Dorado Royale, a Spa Resort by Karisma. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We look forward to welcoming you back again, maybe for... More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We visited the El Dorado in the beginning of July and it was heaven on earth! The service was incredible everywhere we went. The food is exceptional- no matter if you are having a quick lunch or a 2 hour dinner the food is prepared in a beautiful and delicious way. They are very accommodating with any food allergies or... More 

Helpful?
1 Thank PhillysportsMom
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear PhillysportsMom, Thank you for your review, detailing your experiences from your stay with us. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. Looking forward to receive you once again, at El Dorado Royale, a Spa Resort by Karisma for another memorable vacation. Best regards,... More 

rachelsmurf
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel never disappoints! We had such an amazing time once again, this was our 5th visit and loved it even more than any other time! We just want to say a huge Thank you to Danny on the entertainment team, he got us involved with the activities and certainly made us feel back at home as usual!! Can't wait... More 

Helpful?
Thank rachelsmurf
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear rachelsmurf, I am glad to read in your review that you enjoyed our activities. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. We are excited to welcome you back next November at El Dorado Royale, a Spa Resort by Karisma, your Mexican home in... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $289 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
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