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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,372 Reviews from our TripAdvisor Community

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Showing 8,128: English reviews
Oklahoma City, Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our second time staying at El Dorado Royale. Last year we came for our honeymoon, this time we came back with friends! The resort was just as perfect as the first time we were here. The restaurants were all amazing. The Asian restaurant is one of my favorites! The culinary theater is also nice but different. The room... More 

Helpful?
2 Thank Joplin P
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose this resort because out of all of the resorts it looked the most authentic and romantic. The El Dorado Royale exceeded our expectations in every way! I cannot say enough about the choice of food from Mahi Mahi, to Mole to Margaritas we had an abundance of healthy & sinful eating options all the way. Thank you Dani... More 

Helpful?
3 Thank Erik G
Hamilton, Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just returned from our 8th two-week holiday at El Dorado Casitas, in the Riviera Maya. Had an AMAZING two weeks!!! We are Exotic Travel Club (Ruby Presidential) members, so we stayed in an Infinity Pool Casita in section 32 (first week was in section 31 though) There is construction going on at present in section 32 as they are updating... More 

Helpful?
2 Thank L1nda
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went here on our honeymoon and everything was pretty perfect - amazing food, great bar selection and beautiful well cleaned rooms and facilities. Will love to return once I save up some more money! I especially liked small touches like the well stocked room fridge, the small chocolate presents we were left here and there. The gifts at the... More 

Helpful?
1 Thank Kickasskingy
Preston, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First time in Mexico and first time all inclusive. The resort grounds are immaculate. Well worth taking the bike tour to get your sense of direction sorted. Beach is lovely and quiet - it was like stepping into a warm bath when venturing into the sea. Did kayaking (free) and also parasailing which was well organised and fun. We stayed... More 

Helpful?
1 Thank DKNY69
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Year 1-AMAZING. We stayed as Sapphire members under my in-laws. We were just blown away. We had a limo pick us up at the airport and a Lincoln Navigator took us back. I realize this is a separate company, but they are contracted through the resort, so....Upon arrival, we were greeted by Joaquin and immediately taken in to his office.... More 

Helpful?
1 Thank Amy R
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Amy R, Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. All your comments we really take to consider... More 

Republic, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

First time visiting - destination wedding for our daughter - excellent resort !! We spent 7 days at El Dorado Royale in the Premium Swim-Up Suites. Gorgeous ! Food was pretty and very good - top shelf alcohol - service was over the top. We will go back again :)

Helpful?
1 Thank jeanwilliams2016
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Jeanwilliams2016, It has been a pleasure to read your recent review. Truly, we cannot thank you enough for choosing to spend this very important moment in your lives at our resort, I am so happy to hear that your experience was in line with our reputation for upscale and quality service. We will be waiting for your next... More 

Margate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Best holiday by far!! Everything was perfect, room staff, room service 24/7 and the evening entertainment. Everyone's so helpful, kind and happy! Staff are super. Danny Bruno and Sergio are very entertaining too when you want to relax by the pool. Will defiantly be back!! :)

Helpful?
1 Thank jazzyw92
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Jazzyw92, It has been a great pleasure to receive your warm review regarding your most recent vacation at our premises. Thank you for your recent review on TripAdvisor. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team here at El Dorado Royale, a Spa Resort by Karisma.... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from 11 nights at Eldorado, it was beautiful, our room was a ground floor garden suite which was ideally suited for us,as our friends had suite next door, The gardens and grounds were kept immaculate and the staff were so friendly and helpful, there was always a little shuttle bus to transport you around the complex!... More 

Helpful?
3 Thank lbevan800
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear lbevan800, Thank you for your wonderful review of your recent stay here at El Dorado Royale. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. We hope we can welcome you once again and provide you another pleasant vacation in the Caribbean. Sincerely, Enrique Olvera... More 

london-england
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived on the 20th of september from london uk, temperature in the 30s, hotel complex huge, people who work her are excellent, we have a swim-up pool suite and we can hear and see the sea, got up at 6am to the sound of the sea-how cool is that.this is a adults only hotel complex so no screaming kids.if you... More 

Helpful?
5 Thank scott1961
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Scott1961, It has been a great pleasure to receive your warm review regarding your most recent vacation at our premises. Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. Looking forward to welcoming you back pretty soon. Remain at your service, Enrique Olvera Hotel Manager More 

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $340 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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