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10/29/2017 10/30/2017
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    The Grand Mayan Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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    10/29/2017 10/30/2017
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    Traveler (3802)
    Pool & Beach (1059)
    Room & Suite (475)
    Grand Velas Riviera Maya
    3,242 reviews
    #3 of 211 hotels in Playa del Carmen
     
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    Secrets Capri Riviera Cancun
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    Overview
    • Excellent50%
    • Very good31%
    • Average10%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “havana moon” (366 reviews)
    “time share” (314 reviews)
    “playa del carmen” (592 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Grand Velas Riviera Maya
    3,242 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,126 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,742 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Hacienda Tres Rios
    5,513 reviews
    #66 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (3,818)
    There are newer reviews for The Grand Mayan Riviera Maya
    See the most recent reviews
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    1,571 - 1,575 of 3,133 reviews

    Reviewed June 15, 2014

    My spouse and I stayed at the resort in June 2014. It is a huge, beautiful resort and nearby construction is making it the largest in the region. It took us two days to get our bearings but it was enjoyable getting lost on the...More

    2  Thank Richard S
    Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded June 18, 2014

    Dear Greg S: We are grateful for your taking the time to write a review about your experience staying at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly...More

    Reviewed June 10, 2014

    My family (wife and 2 children - 17 & 20) stayed at The Grand Mayan the last week of May, 2014. The Free shuttle was waiting for us upon exit of the airport in Cancun. We immediately departed for The Grand Mayan (30 minutes South...More

    8  Thank Dave A
    Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded June 18, 2014

    Dear Dave A: We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed our food options at Tramonto and Havana Moon. We are happy as well that...More

    Reviewed June 9, 2014

    My family and I usually stay next door at the Mayan Palace. We decided to upgrade this year and stay here. The main difference is the rooms are that they are a little bigger and have a larger deck with a small pool of water...More

    1  Thank RichIllinois
    Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded June 18, 2014

    Dear RichIllinois: Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality by...More

    Reviewed June 8, 2014

    My friend bought an RCI timeshare here, and while the grand master suite is comfortable and provides amenities like others, the bottom line is that there is no beach at the Grand Mayan. They are trying to rehabilitate their rocky, rough patch of seashore, but...More

    4  Thank sababennett
    Reviewed June 7, 2014

    Firstly let me say that the resort is excellent. We travelled on an exchange time share 2 week break. When we arrived we checked in and were shown to our room, we found that we not only had a one bedroom apartment with a partial...More

    6  Thank davidChesterfield
    Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded June 18, 2014

    Dear davidChesterfield: Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are delighted to find out that you enjoyed our resort. We really thank you as well for your kind comment about our staff,...More

    Grand Velas Riviera Maya
    3,242 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,126 reviews
    #12 of 211 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,742 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Hacienda Tres Rios
    5,513 reviews
    #66 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $200 - $500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Playa Paraiso
    • #5 Luxury Hotel in Playa Paraiso
    • #5 Spa Hotel in Playa Paraiso
    • #6 On the Beach Hotel in Playa Paraiso
    • #9 Romantic Hotel in Playa Paraiso
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 500
    • Reservation Options
    • TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • The Grand Mayan Riviera Maya Hotel Playa Del Carmen ,
    • Grand Mayan Riviera Maya ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Grand Mayan Cancun ,
    • Grand Mayan Playa Del Carmen ,
    • The Grand Mayan Riviera Maya Playa Paraiso, Mexico
    Add Photo Photos
    Traveler (3802)
    Pool & Beach (1059)
    Room & Suite (475)
    Dining (207)
    Hotel & Grounds (1994)
    Family and Play Areas (50)
    Bathroom (44)
    Business Center & Event Rooms (6)
    Nearby
    Hacienda Tres Rios
    5,513 reviews
    .11 miles away
     
    Secrets Capri Riviera Cancun
    9,742 reviews
    .81 miles away
     
    Grand Velas Riviera Maya
    3,242 reviews
    2.40 miles away
     
    Fairmont Mayakoba
    4,126 reviews
    1.77 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    dzwiers
    October 15, 2017|
    AnswerShow all 7 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    hurststable
    October 13, 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    hurststable
    October 12, 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Mayan Palace close to the pool or the Grand Mayan close to the pool are the best locations."
    Read review
    "Building closest to pool"
    Read review
    "Room was very clean and all our needs well supplied."
    Read review
    "I would select Grand Bliss or Grand Mayan"
    Read review
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