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The Grand Mayan Riviera Maya

4,001 reviews
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Traveler (3886)
Pool & Beach (1079)
Room & Suite (524)
Overview
  • Excellent49%
  • Very good31%
  • Average10%
  • Poor6%
  • Terrible4%
Travelers talk about
“havana moon”(387 reviews)
“time share”(332 reviews)
“playa del carmen”(606 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
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Reviews (4,001)Write a Review
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164
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All reviewshavana moontime shareplaya del carmentimeshare presentationbeautiful resortblue fishrent a cargrand blissplunge poolsales pitchbedroom suiterci exchangeshuttle servicejade boutiquetimeshare ownerswine barresort fee
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1 - 5 of 3,291 reviews
Reviewed 2 days ago via mobile

My wife and I visited this resort and stayed at the Grand luxxe jungle and based on the info we got on booking. Please be aware of the hidden costs. When you arrive. You are told of a resort fee per person per day of...More

1  Thank sfranco4223
Reviewed 2 days ago via mobile

My boyfriend and I visited the Grand Mayan. He is an RCI member. First off, as others have mentioned, this place is very large. We requested lago rooms in buildings 1-7, but they only had ground floor rooms. Based on others reviews we opted for...More

Thank Kathi W
A TripAdvisor Member
1
Reviewed 3 days ago

Excellent facilities, friendly and efficient staff. The grounds are immaculate and beautiful. The Joya Squad work tirelessly to make sure that there are various activities for the guests to enjoy throughout the day. Pool aquatics and pool games were my favourite. Dining options are numerous-...More

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Thank A TripAdvisor Member
Reviewed 4 days ago

If you're looking for a sunny, pool-based destination with lots of fine-dining choices, look no further. The beach is nice as well but has a rocky water entry and not too many folks were seen swimming in the ocean during our stay. Service was FANTASTIC...More

1  Thank Jimwolf19
Reviewed 5 days ago

This is a vacation resort, one you can exchange a timeshare week into (which we did) or rent during certain seasons. It's essentially a giant resort with several properties, and we stayed in the Grand Mayan at the lake (not the buildings out in jungle),...More

Thank textractor
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123456659
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
$200 - $500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$200 - $500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (3886)
Pool & Beach (1079)
Room & Suite (524)
Dining (211)
Family and Play Areas (55)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
gdavis2010
February 15, 2018|
AnswerShow all 6 answers
Response from Wildforestreview | Reviewed this property |
There is no meal/drink package available here. All food and drink charges are on a sign for payment basis. Contrary for popular belief, all inclusive resorts in this area are cheaper than this destination. If you want a... More
1
Vote
gdavis2010
February 15, 2018|
AnswerShow all 6 answers
Response from Jeffrey B | Reviewed this property |
No and the food and drinks can be pricey
1
Vote
Chrissy R
February 12, 2018|
AnswerShow all 5 answers
Response from Caroline77 | Reviewed this property |
We got the Vida card and the only discounts that we used were the free breakfast at the presentation and half the resort fee ($37.50) returned. All other discounts were too specific and we weren't going to build our day to... More
1
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123456304
Room Tips
"One bedroom unit well appointed. Sleeps 4 adults and 2 children"
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"Ask for roll-in shower if needed."
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"Get a room in buildings 1-7 of the Grand Mayan. Those will be the best."
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"Ask for a room near the lobby because those buildings are closest to the pools. Also, try not to be on a..."
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