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The Grand Mayan Riviera Maya

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3,525 Reviews from our TripAdvisor Community

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Showing 2,904: English reviews
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Sewanee, Tennessee
Reviewed yesterday NEW

My friend and I stayed for a week in a large suite at the end of Building 13 across from the golf course. Although we were a good distance from the pools and restaurants, we never had to wait more than a few minutes for a shuttle to take us to breakfast, the pools, or dinner. I loved the salt...

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Thank mountainserenity2017
Charlotte, North Carolina
Reviewed yesterday NEWvia mobile

Just spent a week at Grand Mayan Riviera Maya and it was Amazing!!! This place is actually carved out in the jungle, with bridges that are built up in the trees to walk all over the property. Nature lovers will not want to leave. For the pampered there is room service, a spa and the largest pool I have ever...

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Thank TrainerNC
Reviewed yesterday NEW

We just returned from a wonderful trip to the Grand Mayan for spring break with a group of two families. Before we left, I spent quite a bit of time reading the other reviews (which can be helpful and distracting at the same time). I have yet to write a review, but I felt compelled to share my experiences for...

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2Thank Jason F
Asbury Park, New Jersey
Reviewed 2 days ago NEW

We travelled as a group of 4 adults and 3 children through an RCI Vacation Exchange, to a 2 bedroom. The room was spacious, with plenty of room for all of us. Kept very clean, housekeeping did a great job, and we never even saw them! It is always nice to have the kitchen, we went to Walmart (in Playa...

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1Thank vacationguru0721
Elizabeth, Colorado
Reviewed 2 days ago NEW

The only reason that I am giving this a 4 star rating is because of the sheer size of the property, this resort is HUGE. That being stated, the size does not take away from the amazingly groomed property, the delicious food options, and the friendly and professional staff. The rooms were large and very comfortable for our family of...

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2Thank Cathryn402
Aurora, Colorado
Reviewed 4 days ago NEW

My review would have been higher had it not been for the horrific" experience we had with the rude tag team timeshare sales trio. They hit you up the minute following your check in, while you are still trying to figure out where you are, and tell you lies about timeshare HOA dues.The "2-hour" presentation that we were told turned...

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2Thank FredRuss
Aurora, CO
Reviewed 4 days ago NEW

Like everyone else - resort is nice with big pools, lots of dining, maid service is excellent and wonderful service by the staff - and there is always the big BUT!! The timeshare/prc sales people are ruthless and very rude! Seriously you people want to sell someone your "private residence club" membership and when told the potential owner will not...

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2Thank suzyq821
Colorado Springs
Reviewed 5 days ago NEW

Bring water shoes for rocky beach. Resort is wonderful, great food and service. Scenery is amazing, huge resort, jungle feel. Not the most convenient if you like to leave. Third time there! Don't entertain the timeshare people! Avoid.

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2Thank Coleee3
New Freedom, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Sun, Beach, gorgeous never-ending pools, Lush landscape and flowers, fantastic food and wine , daily happy hours, 80 degree days...all good! We enjoyed a wonderful two week vacation at the Grand Mayan Resort in the Riviera Maya. Just about 25 minutes from the Cancun Airport and nearby the Cirque du Soleil, the Grand Mayan is definitely the place to stay...

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4Thank sherry9453
Kenmore, United Kingdom
Reviewed 6 days ago NEWvia mobile

This is a very large sprawling beach resort with huge swimming pools, a well manicured 18 hole executive golf course, and a number of restaurants. There are 4 hotels in this complex - Luxe, Bliss, Palace and Mayan. This is a great place to stay for couples and families, but be prepared to do lots of board walking, and/or waiting...

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2Thank martin q
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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $200 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#4 Family Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#6 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Mayan Riviera Maya staff and other travelers.
764 questions
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Questions? Get answers from The Grand Mayan Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Building 1”
 of 5 bubbles vacationguru0721, 2 days ago | Read review
“Not in building 12/13 of the Grand Mayan. Too far out from anything”
 of 5 bubbles FredRuss, 4 days ago | Read review
“Don't let them upgrade you to the Grand Mayan. Bring your own coffee maker.”
 of 5 bubbles suzyq821, 4 days ago | Read review
“ask for rooms close to the pool. buildings 1-8”
 of 5 bubbles peter299, 1 week ago | Read review
“Ask for a room that you can walk to the main resort, has refrigerator and coffee pot.”
 of 5 bubbles Debbies60th, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question