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If you want to relax, and enjoy the amenities, this is the place, but if you want to explore outside the complex, it is very inconvenient. Getting into the complex was an ordeal, from, being harassed by time- share offers at Cancun Airport, to waiting...More
Everything was incredible.. nothing that I can complain about at all! It is truly paradise..the type of resort you only see in movies! Food was great, employees were friendly, accommodations were impeccable and excursions were well planned and tons of fun!
A mom and teen daughter trip, and we loved the resort. As you read the reviews the resort is very large, there are walkways all over the resort, and we found it great. The walking was nice to do daily, and always beautiful. The pools...More
The Pros: You’re in Mexico, beaming sun, lots of pools, good drinks, friendly staff. Oh yeah and the 2 for one happy hour from 11-2 pm was pretty sweet, too!
The cons: the beach is filled with seaweed, you cannot get a chair unless you...More
4 Thank Jenn K
Response from Vidanta V, Manager at The Grand Mayan Riviera MayaResponded 5 days ago
Dear Jenn K:
Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn that you enjoyed our pools, our staff service and you took advantage of the promotions available during your stay.
On the other...More
This resort is fabulous. The rooms and common areas were clean and the staff were very helpful and friendly. There is plenty to see at the resort, coatis, iguanas, crocodiles, flamingos and a variety of birds. There are daily activities so no one would be...More
There is a convenience store on site at Jade. Limited products, high prices. We went to Playa Del Carmen. Walmart store is well stocked, decent prices. Take the shuttle if only 2 people, otherwise a taxi is cheaper. Your... More
There is a convenience store on site at Jade. Limited products, high prices. We went to Playa Del Carmen. Walmart store is well stocked, decent prices. Take the shuttle if only 2 people, otherwise a taxi is cheaper. Your taxi driver will wait for you.