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Iberostar Paraiso Maya

5,155 reviews
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Traveler (5087)
Pool & Beach (1283)
Room & Suite (737)
Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“iberostar paraiso”(425 reviews)
“wave pool”(627 reviews)
“seafood”(419 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (5,155)Write a Review
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2,046
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439
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92
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All reviewsiberostar paraisowave poolseafoodla marinalazy riverla geishasuperior junior suitelindo buffetprivate poolkids clubstar friendsshopping centerswim up barspecialty restaurantsfrench restaurantfamily vacationdinner reservations
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1,691 - 1,695 of 3,916 reviews
Reviewed December 15, 2014

We spent a week at Paraiso Maya and we loved every minute of it. Ilaine at the check in was fabulous and she went out of her way to make our stay was even more comfortable. She made sure that our rooms were next to...More

3  Thank Amy T
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded December 22, 2014

Dear guest, On behalf of the Management, we would like to thank you for choosing to stay at IBEROSTAR Paraiso Maya for your vacation and for taking the time to post such a kind review of your stay with us on TripAdvisor, as we are...More

Reviewed December 15, 2014

We've had a great time @ Iberostar Paraiso Maya the second time around. Overall it was an enjoyable stay in all the aspects. One thing to mention, last year when we've visited in October the deserts were French restaurant quality (@ the Marina dinning room.)...More

2  Thank Irina T
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded December 24, 2014

Dear guest, Thank you for choosing again IBEROSTAR Paraiso Maya on your last vacation. We feel very proud to receive these lovely comments from one of our repetitive guests. We are grateful for your praise about our shows. On the other hand; we apologize if...More

Reviewed December 15, 2014

We got upgraded from Lindo to Maya and that made this vacation that much better. Not only do you feel on top - but you have access to the better buffet and restaurants. The private pools, the larger rooms, the bigger lobby bar, unlimited reservations,...More

Review collected in partnership with Iberostar
2  Thank HardToPlease911
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded December 24, 2014

Dear guest, First of all, we would like to thank you for choosing IBEROSTAR Paraiso Maya on your last vacation. We appreciate your comments on our facilities, rooms and are happy to know that you were able to experience the difference between our IBEROSTAR Maya...More

Reviewed December 15, 2014

Great stay at Iberostar Paraiso Maya from December 6th to 13th 2014. Exceptional service from Angel at the El Rancho steakhouse. All employes are friendly and will go out of their way to make your stay one to remember! Although an older resort, the cleanliness...More

Review collected in partnership with Iberostar
1  Thank luciecastonguay3
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded December 22, 2014

Dear guest, First of all, we would like to thank you for choosing IBEROSTAR Paraiso Maya on your last vacation. We are happy to know that you enjoyed our food and our staff service. We are honored that you recognized our employees and their contribution...More

Reviewed December 14, 2014

We took our two young children here, in early December. And had a fabulous time!! We've never done an all inclusive before, but can't imagine not doing it again with the kids. They could drink as many Shirley Temples as had unlimited access to as...More

1  Thank kellyk1031
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded December 22, 2014

Dear guest, We are happy that to know that you had a great stay at our hotel IBEROSTAR Paraiso Maya, thank you for sharing your comments about your experience. We appreciate your comments about our rooms, our buffets and we are more than glad that...More

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About
Awards & Recognition
Travelers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Tennis Court
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
$265 - $608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$265 - $608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (5087)
Pool & Beach (1283)
Room & Suite (737)
Dining (430)
Hotel & Grounds (3010)
Family and Play Areas (108)
Bathroom (68)
Business Center & Event Rooms (23)
Questions & Answers
Ask a question
January 20, 2018|
AnswerShow all 2 answers
Response from Kelly B | Reviewed this property |
Jumbalya at the Lindo is great and also check out the Brazilian at the Beach/DelMar.
1
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Room Tips
"Building 62 and 63 are located equidistance from lobby and beach."
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"Avoid rooms 6074/6073/6072 bc they are right by restaurant generators. Bldg 60 & 61 are closest to the..."
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"Most rooms are Junior Suites."
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"Between the beach and the lobby, facing green area, away from the transformer block."
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