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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    8/15/2017 8/16/2017
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    Traveler (4850)
    Pool & Beach (1229)
    Room & Suite (717)
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    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “wave pool” (616 reviews)
    “seafood” (412 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Iberostar Paraiso Lindo
    5,988 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Moon Palace Cancun
    21,496 reviews
    #23 of 175 hotels in Cancun
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,131 reviews
    #31 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 15Aug 16
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,920)
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    There are newer reviews for Iberostar Paraiso Maya
    See the most recent reviews

    1,691 - 1,695 of 3,770 reviews

    Reviewed September 11, 2014

    We were at the Paraiso Maya for a week and we had a great time there. We had previous read that it was hard to get reservation for the restaurant, we solve that problem by emailing the resort to see if we could make reservation...More

    1  Thank hcnyc
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded September 22, 2014

    Dear guest, We would like to thank you for choosing IBEROSTAR Paraiso Maya to stay and for taking the time to write a review on TripAdvisor about your experience. We are glad to read that you were satisfied with our amenities and the service provided...More

    Reviewed September 10, 2014

    There are many nice things I could say about this property, but it was spoiled because the front desk made the first two days of our vacation just miserable. Upon arriving at Cancun airport, we waited until every baggage carousel was cleared hoping my husbands...More

    Thank Dawn260
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded September 22, 2014

    Dear guest, Let us begin by extending our appreciations to you for choosing our resort to spend your vacation. We sincerely regret that the circumstances mentioned affected your vacation. Please accept our sincere apologies and rest assured that we have forwarded your remarks to the...More

    Reviewed September 10, 2014

    We just returned after a one week stay. We were a group of six adults of varying ages. Before choosing this hotel, we did some extensive research for a good quality hotel in the Mayan Riviera. Having stayed at the Grand Sirenis, Grand Palladium, Grand...More

    5  Thank csrgirl
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded September 22, 2014

    Dear guest, On behalf of the entire team here at IBEROSTAR Paraiso Maya, we would like to express our gratitude for posting your vacation experience. It is always a pleasure to receive feedback like yours. Thank you very much for all the positive points you...More

    Reviewed September 8, 2014

    Great vacation, service and hotel. I would highly recommend the hotel. Traveled with a family and a 2 year old who a picky eater. He was eating everything, we loved La Marina restaurant at the lobby they had all sort of foods, even caviar.More

    3  Thank IrinaLit
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded September 15, 2014

    Dear Guest, Thank you very much for your valuable comments about our resort. We are glad to hear that you were pleased with the services provided at the hotel. We really appreciate your recognition for our facilities, our service and our delicious food. We look...More

    Reviewed September 8, 2014

    Just returned from a 6 day visit to the Iberostar Paraisa Maya. The resort is huge. We felt this a real plus, there were plenty of places to have to yourself. Many of the pools never had anyone in them,granted we were there during the...More

    2  Thank Denise M
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded September 15, 2014

    Dear Guest, We are very grateful for your splendid comments on your recent holidays with us. To read that you felt very happy during your recently visit, makes us feel very proud that we could achieve such a result. It was a pleasure to have...More

    Iberostar Paraiso Lindo
    5,988 reviews
    #4 of 11 hotels in Playa Paraiso
     
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    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
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    7,131 reviews
    #31 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf course
    • Hot Tub
    Details
    • Price range
    • $257 - $1,207 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Playa Paraiso
    • #4 Green Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • #5 On the Beach Hotel in Playa Paraiso
    • #5 Family Hotel in Playa Paraiso
    • #5 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, TravelUp, Hotels.com, Cancelon and Hotwire so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
    Add Photo Photos
    Traveler (4850)
    Pool & Beach (1229)
    Room & Suite (717)
    Dining (409)
    Hotel & Grounds (2869)
    Family and Play Areas (94)
    Bathroom (61)
    Business Center & Event Rooms (21)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    warri0r64
    July 25, 2017|
    AnswerShow all 2 answers
    Response from jamaplus | Reviewed this property |
    Although I did not attend, since it is an all inclusive, I believe it was included in the price.
    0
    Votes
    Room Tips
    "Ask for building 62 it's very close to the pool, beach and 2 buffets."
    Read review
    "Building 62 close to everything!"
    Read review
    "First floor is noisy. Most likely you will be far from a lot of activities and/r restaurants."
    Read review
    "we had building 64 very close to the wave pool"
    Read review
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