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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    1/21/2018 1/22/2018
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    Traveler (5039)
    Pool & Beach (1275)
    Room & Suite (730)
    Valentin Imperial Riviera Maya
    12,269 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    #2 of 6 hotels in Playa Maroma
     
    Iberostar Paraiso Lindo
    6,222 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “wave pool” (622 reviews)
    “seafood” (415 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Valentin Imperial Riviera Maya
    12,269 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    #2 of 6 hotels in Playa Maroma
     
    Iberostar Paraiso Lindo
    6,222 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Rooms
    Jan 21Jan 22
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,106)
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    1 - 5 of 3,884 reviews

    Reviewed 4 days ago

    We just completed our second stay at the Maya and our third stay at the Iberostar Paraiso property (1st trip was to the Lindo). We arrived the day after Thanksgiving and stayed 9 nights. We travelled with friends (their 4th visit to the property and...More

    3  Thank KimE83
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

    Dear guest, On behalf of the Management, we would like to thank you for choosing us once again this year from the myriad of options you had to choose from. There is nothing that makes us happier than knowing our guests feel like there is...More

    Reviewed 5 days ago via mobile

    With our Familie we booked tree bedrooms with a travel agency, we arrived Friday night at the hotel, and we only got two rooms. So we explained ourselves that we had tree rooms, but they only thing they could offer us is a new room...More

    5  Thank Miriam W
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 2 days ago

    Dear guest, First and foremost, we would like to thank you for choosing our hotel to spend your family vacation. We regret that you have experienced this inconvenience at your arrival time, as this is not how we would have liked to welcome you and...More

    Reviewed 6 days ago

    We visited this resort Dec 2-9 (2017). 2 couples ages 30. Overall we were very impressed with the entire resort. We will for sure be back. The pictures do it no justice as the place is nicer in person. Resort overall is beautiful. Well kept...More

    2  Thank Rachel S
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

    Dear guest, Thank you for choosing IBEROSTAR Paraíso Maya on this occasion to be your host during your holidays. We are delighted to hear about the great experience you had in our resort and how much you enjoyed the friendliness from all our staff, the...More

    Reviewed 1 week ago

    We are just finishing our visit here tomorrow on 12/11/17 and my wife and I give the staff, facility, and food our highest rating for any 4 Star all inclusive. Particular appreciation to our concierge, Frank (who takes great care of all guests in the...More

    1  Thank soshea2017
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

    Dear guest, We are glad you have chosen IBEROSTAR Paraíso Maya to spend your vacation. Thank you very much for taking the time to write such good comments about us; we will be more than glad to share your kind words with Frank, we are...More

    Reviewed 1 week ago via mobile

    Just got home a few days ago. Resort wasn't busy at all. Hotel was great. Food was good, breakfast was the same everyday so after a few days I was over it. Drinks at the pool bar were good if you drink fast. They use...More

    2  Thank bonmac4465
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 3 days ago

    Dear guest, Thank you for sharing with us your comments about your holidays at IBEROSTAR Paraiso Maya. It is gratifying to read that your experience with us was really good and that you enjoyed all the benefits of staying at IBEROSTAR Paraíso Maya, such as...More

    Valentin Imperial Riviera Maya
    12,269 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    #2 of 6 hotels in Playa Maroma
     
    Iberostar Paraiso Lindo
    6,222 reviews
    #5 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf course
    • Outdoor pool
    Details
    • Price range
    • $261 - $843 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa Paraiso
    • #3 Luxury Hotel in Playa Paraiso
    • #3 Green Hotel in Playa Paraiso
    • #3 Spa Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Prestigia, Travelocity, Cancelon, Booking.com, Hotwire, Priceline and HotelQuickly so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
    Add Photo Photos
    Traveler (5039)
    Pool & Beach (1275)
    Room & Suite (730)
    Dining (427)
    Hotel & Grounds (2982)
    Family and Play Areas (108)
    Bathroom (66)
    Business Center & Event Rooms (23)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 11 hotels in Playa Paraiso
    Valentin Imperial Riviera Maya
    12,269 reviews
    1.20 miles away
     
    Iberostar Paraiso Lindo
    6,222 reviews
    .05 miles away
     
    Iberostar Grand Hotel Paraiso
    6,045 reviews
    .21 miles away
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    1.49 miles away
     
    Nearby Restaurants
    Havana Moon
    612 reviews
    .88 miles away
    Tramonto
    130 reviews
    .78 miles away
    Nektar at Vidanta Riviera Maya
    156 reviews
    .97 miles away
    Azur
    123 reviews
    .98 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    728 reviews
    .79 miles away
    Tres Rios Ecopark
    197 reviews
    4.74 miles away
    Rancho Bonanza
    714 reviews
    2.64 miles away
    El Caracol
    28 reviews
    4.39 miles away
    Ask a question
    Questions & Answers
    C B
    December 9, 2017|
    AnswerShow all 4 answers
    Response from diva c | Reviewed this property |
    The poolside buffets have outside sitting. The food setup is inside, and that is better because with that heat, food can spoil fast.
    2
    Votes
    Katie B
    December 8, 2017|
    AnswerShow all 3 answers
    Response from Gary M | Reviewed this property |
    yes
    1
    Vote
    troymaurer305
    December 1, 2017|
    AnswerShow all 2 answers
    Response from Flandersrich | Reviewed this property |
    Breakfast bread section (the waiters will help you)
    0
    Votes
    Room Tips
    "Bldg 61 is close to the pool/beach (without being in the Mangroves). Very conveniently located!"
    Read review
    "we liked being in the middle so we were not to far from restaurants or the ocean."
    Read review
    "Building 62 is close to everything"
    Read review
    "Building 60 in Maya is closest to the beach"
    Read review
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