We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

IBEROSTAR Paraiso Del Mar

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

4,212 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for IBEROSTAR Paraiso Del Mar
See the most recent reviews
Showing 3,492: English reviews
west newton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If you want a nice beach do not stay here! Very Rocky. Food is not good. Drinks even worse. Rooms not bad. They are average. Pool is nice. If you want a reservation for dinner you have to tip someone to get it and then you think why did I do that. The tram is a Joke! There will be... More 

Helpful?
1 Thank pam j
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the staff and Management of IBEROSTAR Paraiso del Mar, we would like to thank you for choosing us for your recent vacation. We appreciate all of our guests’ comments and suggestions regarding our services and facilities, because they help us increase our ambition to achieve top quality service levels. We sincerely regret that your stay... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last year we went to Secrets Capri for our honeymoon and it was a 6 Golden Apple Resort. There were only a couple of differences but overall our stay at Iberostar Paraiso Del Mar far exceeded my expectations! The trip for my husband and I was half as much as Secrets Capri. We actually found the entire experience to be... More 

Helpful?
5 Thank Missy M
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the staff and Management of IBEROSTAR Paraiso del Mar we would like to thank you for taking the time out of your vacations to post a review. It is nice to know you had an incredible vacation where you enjoyed our rooms, the entertainment activities and the friendly staff. On the other hand, we are... More 

Navolato, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

All your needs will be satisfied here, great service! Only thing they can improve a lot is the trolley service. Gloria, from the lobby bar Lindo is an excellent waitress, always smiling and always ready to take your order.

Review collected in partnership with Iberostar

Helpful?
Thank Vam_Poe
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for taking the time to write your comments regarding your stay with us. We are pleased to know that you have had a great holiday at IBEROSTAR. We have already sent your comments to our staff, they will be delighted to know that their hard work has given you an amazing vacation.... More 

McAlisterville, PA
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Del Mar for a 5 night stay in an ocean front room. Enjoyed it very much, but found the resort to be a little to big. It is a beautiful resort with lots of trees, flowers, and wildlife. The ocean front room is a golf cart ride from the front desk. The main entertainment area is a ride away... More 

Helpful?
Thank Greg S
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for your delightful review, after reading your comments you make us feel so proud. It is nice to hear that you enjoyed your vacation and we are grateful you took the time to specify the highlights of your trip: nice dinner reservation at our a la carte restaurants, comfort of the facilities and great... More 

Fairfield, Pennsylvania
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We traveled as a family of 4 in August. We had 2 ocean front rooms, well worth the upgrade, these rooms were very quiet, with a beautiful view, they are the farthest from the main lobby etc. This place is beautiful and very well kept. Our rooms were clean and comfortable. We did request to have our a/c turned to... More 

Helpful?
2 Thank vtwhalen
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We sincerely appreciate the time invested to share your personal impression about your stay with us. We are glad to read there were a lot of aspects enjoyed as our Ocean Front rooms, our beautiful and well-kept grounds, pools, and the cleanliness of our beach. On the other hand, we are sorry to read you did not like... More 

Arcadia, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff was fantastic. I give everyone of the them an A+. The rooms, facilities and grounds were in excellent conditions. If you are going to be a beach or pool person, take a Yeti (or Walmart knock off) to keep your frozen margaritas frozen. Staff will pour the drink right into your own glass (yeti). No watery or warm... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank Ross C
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for choosing IBEROSTAR as host of your holidays and taking the time of sharing your experience with TripAdvisor readers. Moreover, we appreciate your special recognition to our employees. We will forward all of your constructive comments to the manager of each department so they can inform their staff. It will be a pleasure to welcome you... More 

Stanwell
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We went here for our honeymoon, from the minute we got there, the staff was amazing the place was so clean was unreal Amelia who was cleaning r room she was amazing we stayed in room 5431 was nice size room. We booked meals and ate at the buffet restaurants we couldn't find fault with any food or service given,... More 

Helpful?
2 Thank Sam W
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for the opportunity you have given us by choosing IBEROSTAR for your holidays. It is gratifying to know that we make your holiday unforgettable. We will share your feedback with Amelia. We will be delighted to host you in the future. Kind regards, Quality Manager IBEROSTAR Mexico More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful resort, great service, very tidy. The entertainment was spectacular. Lesli and Alonso. Food was amazing. Samuel from the reservation desk was very professional. All the employees were courteous and willing to help. I recommend taking a photo shoot. We ended up with beautiful photos. Hoping for a future visit.

Helpful?
Thank Pawel S
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you very much for sharing your review and recommending our resort to other travelers. It is very important for us to know that your expectations were fully met and our main goal was achieved during your stay. We are looking forward to your future vacations at IBEROSTAR Paraiso del Mar. Kind regards, Quality Manager IBEROSTAR Mexico More 

Cleveland, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will be the first to admit the all-inclusive is not my style of travel and often traveling to this area have never stayed in one. This being a trip with 9 friends it was the best way to enjoy some days in the sun with no worries about splitting checks and where to go. The hotel was excellent. Great... More 

Helpful?
3 Thank 44107Russells
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, First of all, we would like to thank you for choosing us once again to spend your vacation, your preference is highly appreciated. We feel proud to read that you had an amazing time at IBEROSTAR Paraiso del Mar; we thank you for your mention about our facilities and service. Your compliments have been shared with all our... More 

Clarke's Beach, NL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This was a beautiful resort with so many amenities. The staff were excellent, the food choices were many and the weather was exactly as expected. There was great entertainment each night The pool was clean and refreshing. The staff always were there to help.

Review collected in partnership with Iberostar

Helpful?
1 Thank VincentMesher
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for giving us the opportunity to host you in IBEROSTAR Paraiso del Mar. We truly appreciate you took the time to share this spectacular comment with us, since it provides us a great motivation to keep offering the same incredible service to all our guests. We are happy to read that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4,518 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4148)
Viewed
Pool/Beach Area (1103)
Viewed
Hotel & Grounds (876)
Viewed
Dining (279)
Viewed
View from Room (113)
Viewed
Room/Suite (302)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (43)
Viewed
Business Center/Function Rooms (16)
Viewed
0:44
Videos (21)
Viewed
Other (1380)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (349)
Viewed
Amenities (4)
Viewed
Beach (22)
Viewed
Double Standard Room (48)
Viewed
Pool (39)
Viewed
Presidential Suite (116)
Viewed
Dining (47)
Viewed
Standard Room (44)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.0 mi away
Iberostar Paraiso Beach
Iberostar Paraiso Beach
#6 of 11 in Playa Paraiso
4.5 of 5 stars 4,411 reviews
0.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5.0 of 5 stars 5,207 reviews
0.1 mi away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#4 of 11 in Playa Paraiso
4.5 of 5 stars 5,396 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4.5 of 5 stars 4,336 reviews
13.8 mi away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#41 of 210 in Playa del Carmen
4.5 of 5 stars 5,896 reviews
1.5 mi away
Catalonia Playa Maroma
Catalonia Playa Maroma
#4 of 5 in Playa Maroma
4.0 of 5 stars 5,744 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: P. Juarez km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $183 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Expedia, VISIT US, INC. , Orbitz, Booking.com, Travelocity, Odigeo, Hotels.com and Hotwire so you can book your IBEROSTAR Paraiso Del Mar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#5 Green Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay