We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

IBEROSTAR Paraiso Del Mar

Show Prices
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

4,211 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for IBEROSTAR Paraiso Del Mar
See the most recent reviews
Showing 3,491: English reviews
2 reviews
4 of 5 stars Reviewed 1 week ago

We went to Iberostar Paraiso Del Mar in September 2016, and I would recommend that place for everybody who wants to have a beautiful wedding by the beach. One thing I found not pleasant, is that the mariage prices are way too high for the service you get. The food was pretty tasty, but it really depends on your preferences.... More 

Helpful?
Thank Andrey K
Whitby, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a couple at this wonderful resort Sept. 3-10. Fantastic is what we thought of it. It wasn't perfect, but it is highly recommended. After all it is what you make of it... We stayed in building 10 which is right on the beach, ground floor room #1011. Again, highly recommended room. We would walk out of our... More 

Helpful?
2 Thank MCandPC
Vancouver, Canada
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our honeymoon and we had booked the trip well in advance and even emailed the resort to let them know it was our honeymoon. Upon arrival we were told that we would have to stay in a room with two double beds as they didn't have any with king beds. They did offer us and upgrade but were... More 

Helpful?
1 Thank jjtraveller604
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Paraiso del Mar to spend your honeymoon and for sharing your opinion. It is nice to read that you enjoyed the honeymoon amenities, pool, beach and our entertainment activities and staff. We are sorry to hear that at toyr arrival you were dissapointed with your room. Unfortunately, as we mention to all of... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you simply want to lounge around and rest and renew yourself, this resort is a great option. The beach and pool area both offer nice amenities and atmosphere for re-charging your batteries. I found it best to eat a good breakfast at the morning buffet, which offered freshly prepared options and then either drink my way through lunch (beach... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank The1stnoL
Cambridge, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We decided to try the Rivera Maya over our usual Cancun this year. Next year I will be back at Cancun!! Check in was easy and quick. We got to the hotel at 9am. So we were able to use the resort while our room was being cleaned. We went to get food. The buffet by the beaches were horrible.... More 

Helpful?
1 Thank Smf0303
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the staff and Management of IBEROSTAR Paraiso del Mar, we would like to thank you for taking the time to share your experience with us. We are glad to read tyou enjoyed the check in, room, the cleanliness of the resort and room, and the many options we have to eat. On the other hand,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were asked for an upgrade they showed us room in upgraded area with special access paid the upgrade price but then no accesss in same section with beach view when I talked back with desk they said they could give us another dinner( not honest and I am not happy with this). The resort is beautiful, food was ok,... More 

Review collected in partnership with Iberostar

Helpful?
1 Thank 105stacieb
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, Thank you for your review, we appreciate that you have taken the time to share your experience with us. We will be looking forward to have the opportunity of welcoming you back in your next visit to Rivera Maya. Sincerely, Quality Manager IBEROSTAR Mexico More 

Minneapolis, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from our second year of our Annual Girls' week vacation at Iberostar. This is my 4th visit to this resort. I am overwhelmed by the excellent service we receive from all the staff, from our transportation, to bellhops, to housekeeping, servers; all the staff are WONDERFUL!! I will be going there again next month with my sister,... More 

Helpful?
1 Thank Vicky E
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We would like to thank you for taking the time out to write your comments regarding your stay with us as. We sincerely appreciate our guest loyalty and it was great to host you back. We are pleased to know that you have had a great holiday at IBEROSTAR Paraiso del Mar, thank you for the kind words... More 

Chandler, Indiana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This year we decided to stay in the Iberostar complex in the Paraiso del Mar, sister to Paraiso Beach to which it shares the restaurants, pools and the entertainment. The week we were there the pool closest to the beach was down for maintenance but the other pool wasn't crowded at all. The grounds are mature and very well kept.... More 

Helpful?
Thank Piperflyer4431T
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, We want to thank you for investing the time to share your personal opinion about your stay at IBEROSTAR Paraiso del Mar. We are glad to know you had a great getaway and that you could relax during these days. It is nice to know there were some aspects you did enjoy as our entertainment staff, food variety... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a great week at the property overall. Gorgeous ocean view - the upgrade was well worth it. Alejandro kept our room spotless and addressed our every request promptly and consistently...i.e., 'can you leave washrags please?' (I guess this is an American thing...) Luis led an awesome Zumba class and tailored the motions to his students. High energy with subtle... More 

Helpful?
1 Thank Adele Y
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the Management and all the staff of IBEROSTAR, we would like to send you our warmest appreciations for choosing to be part of our valued guests. We are so happy to read that you enjoyed the pool activities and the amazing classes from our staff at the fitness center. We appreciate your comments and suggestions... More 

west newton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

If you want a nice beach do not stay here! Very Rocky. Food is not good. Drinks even worse. Rooms not bad. They are average. Pool is nice. If you want a reservation for dinner you have to tip someone to get it and then you think why did I do that. The tram is a Joke! There will be... More 

Helpful?
1 Thank pam j
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, On behalf of the staff and Management of IBEROSTAR Paraiso del Mar, we would like to thank you for choosing us for your recent vacation. We appreciate all of our guests’ comments and suggestions regarding our services and facilities, because they help us increase our ambition to achieve top quality service levels. We sincerely regret that your stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

4,509 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4139)
Viewed
Pool/Beach Area (1097)
Viewed
Hotel & Grounds (874)
Viewed
Dining (279)
Viewed
View from Room (112)
Viewed
Room/Suite (302)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (43)
Viewed
Business Center/Function Rooms (16)
Viewed
0:44
Videos (21)
Viewed
Other (1380)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (349)
Viewed
Amenities (4)
Viewed
Beach (22)
Viewed
Double Standard Room (48)
Viewed
Pool (39)
Viewed
Presidential Suite (116)
Viewed
Dining (47)
Viewed
Standard Room (44)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Paraiso
0.0 mi away
Iberostar Paraiso Beach
Iberostar Paraiso Beach
#6 of 11 in Playa Paraiso
4.5 of 5 stars 4,394 reviews
0.3 mi away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5.0 of 5 stars 5,202 reviews
0.1 mi away
Iberostar Paraiso Lindo
Iberostar Paraiso Lindo
#4 of 11 in Playa Paraiso
4.5 of 5 stars 5,388 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Iberostar Paraiso Maya
Iberostar Paraiso Maya
#5 of 11 in Playa Paraiso
4.5 of 5 stars 4,333 reviews
13.8 mi away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#40 of 210 in Playa del Carmen
4.5 of 5 stars 5,890 reviews
1.5 mi away
Catalonia Playa Maroma
Catalonia Playa Maroma
#4 of 5 in Playa Maroma
4.0 of 5 stars 5,701 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: P. Juarez km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $183 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with VISIT US, INC. , Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire and Odigeo so you can book your IBEROSTAR Paraiso Del Mar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#5 Green Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay