IBEROSTAR PARAISO DEL MAR

4.0

Location

Cleanliness

Service

Value

GreenLeaders Gold level

Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa.

Full view

Property amenities

Pool

Room Service

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Spa

Free Internet

Free Parking

Breakfast included

Airport Transportation

Babysitting

Banquet Room

Breakfast Available

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Golf course

Laundry Service

Meeting Rooms

Multilingual Staff

Outdoor pool

Paid Wifi

Public Wifi

Shuttle Bus Service

Tennis Court

Wheelchair access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Refrigerator in room

Smoking rooms available

Suites

Good to know

HOTEL STYLE

Park View

Green

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Code 10% Off: EXTRA10

Hotel deals

Full view

Contact

Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Name/address in local language

011 34 971 99 80 76

Getting there

Cozumel Airport17 mi

Cancun Airport20 mi

See all nearby hotels

Nearby restaurants

Nektar at Vidanta Riviera Maya

14 minMexican

Il Olivo

20 minItalian

See all nearby restaurants

Nearby attractions

Cirque du Soleil Joya

12 minTheatre & Performances

See all nearby attractions

5,354Reviews

5,898Photos

895Q+A

100Room tips

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Popular mentions

Family vacation

This was our first trip to Mexico in the Riviera Maya, and I couldn’t be more pleased. This resort’s service and food was excellent, the grounds are kept immaculate, and nightly entertainment and day poolside games were always entertaining. The resort is quite large, however…

Review collected in partnership with Iberostar

Date of stay: February 2019

Great resort

This was our first time at an Iberostar resort and we were thoroughly impressed with it. Service, activities, food options were all top notch. Jorge, one of the Concierges and Gabi, one of the Star friends really stood out in their efforts to make us feel welcome. Our only…

Date of stay: February 2019

Response from Quality Manager I, Quality Manager at Iberostar Paraiso Del Mar

Responded 3 days ago

Dear guest, Thank you for choosing Iberostar Paraiso del Mar for the first time for your holidays, and thank you for sharing your kind comment with the TripAdvisor community. It is more than an honor to know how incredible your stay has been with us due to all our facilities, activities, exquisite food, and above all, thanks to the wonderful service received by the entire team, especially from Jorge and Gabi. You can be sure that we will share your recognition with them. On the other hand, thank you for bringing to our attention your discomfort with the beds, your feedback is very important since we do not take your comments lightly, and we will forward them to the departments involved for a proper follow up. We hope to welcome you back soon! Kind regards, Quality Manager Iberostar Mexico

Just got back from a week at the Del-Mar and it was a mix of both positives and negatives. My overall rating 3.5. Positives: pool area, swim up bars, activities, foam party on beach, shows, towel access, overall cleanliness, landscaping, animals, cart pick up from room when…

Date of stay: February 2019

Response from Quality Manager I, Quality Manager at Iberostar Paraiso Del Mar

Responded 1 week ago

Dear guest, Thank you for taking the time to share your review about your recent experience at our resort. We are glad to know that you enjoyed our stunning pool, nightly shows, the exotic wildlife, and the fabulous Taco stand. On the other hand, allow us to mention that we are a company committed to excellence, we always strive to strengthen and improve our services and procedures with the objective of offering our guests the very best possible experience. We assure you we are fully committed to our guests and to their safety and well-being. It is worth to mention that in order to ensure High Quality standards, we have daily inspections carried out by our Quality & Hygiene department and a third party company. Everything is continuously inspected, from our ingredients, water, procedures, and every tool and equipment used for food handling. We truly hope to have a new opportunity to welcome you back in order to change your impressions about our hotel and regain your trust. Sincerely, Quality Manager Iberostar Mexico

A great Family resort

After 5 previous visits to other resorts on the Riviera Maya, this is decidedly one of my favorites. Reasons: The friendliest staff Great food.( We were in the economical one of the 4 Iberostar Resorts at this location, so it may be the reason that the more expensive types of…

Date of stay: February 2019

Response from Quality Manager I, Quality Manager at Iberostar Paraiso Del Mar

Responded 1 week ago

Dear guest, Thank you so much for sharing your sincere opinion about your recent stay at Iberostar Paraiso del Mar with the TripAdvisor community. It pleases us to know that we were able to provide a memorable trip for you and your family and we want to thank you for your positive comments about your recent experience with us. Likewise, we are more than happy to know that the beach, the attentive service of our staff and our facilities exceeded your expectations We are hope to welcome you back again in the close future. Kind regards, Quality Manager Iberostar Mexico

Sun and Fun

The complex is beautiful with lots of space to walk about. They did an excellent job incorporating the local trees, plants, and free roaming animals and birds to give the resort a natural and very relaxed feel. The grounds are VERY well maintained and every member of the staff…

Date of stay: February 2019

Response from Quality Manager I, Quality Manager at Iberostar Paraiso Del Mar

Responded 1 week ago

Dear guest, On behalf of the entire team of Iberostar Paraiso del Mar, we thank you for choosing us as your holiday destination and for sharing your experience with the TripAdvisor community. It is gratifying to know that you enjoyed our stunning facilities, entertainment activities, exotic atmosphere and wildlife. Thank you as well for making a special mention about the exceptional service of Jorge, we are sure that he will be delighted to hear from you. It will be a pleasure to welcome you once again to keep pampering you, as you deserve. Warm regards, Quality Manager Iberostar Mexico

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Album Categories

All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms

bâtiments des chambres sur 3 niveaux

chambre très confortable et spacieuse

Building 12, close to pools and beach, a fair walk to restaurants and lobby.

Had dinner on beach and this is what we found in our room!

Professional photo exclusively commissioned by TripAdvisorIberostar Paraiso Del Mar

The Standard Room at the Iberostar Paraiso del Mar

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Does anyone know how much a day pass to the maya/Lindo is for the day? We have a room booked at the Lindo in March, and just found out that friends of ours are staying the same week at the Del Mar... wandering what amenities and commonplaces we can share? Beach? Buffets? Wave pool? Lazy River? Shopping center crepe shop? Coffee shop? Shows?

Looking for a contact prior to arriving.

I have email links, but for some reason Tripadvisor won't let post them.

Are the beds in the double room queens or doubles? We are tall people.

Double beds and we had the ocean front rooms.

Is there a shuttle to/from the hotel to 5th Avenue?

Yes, if you ask at the concierge desk they will set up a shuttle to and from 5th ave back to resort

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Hello, Traveling to the resort for the first time with a toddler. Any tips/recommendations? We booked junior suite but not sure what that means as far as room location or extra perks.

Think about what you want to be close to (buffets, beach, pool) and ask for a suite there,. You might want to take a ground floor suite, to avoid hauling stuff and toddler up and down stairs. Other wise the usual stuff - take and use lots of sunscreen, give yourself lots of time. Saw several families with strollers. The golf cart shuttle to the beach comes semi-occasionally -never at a time when I wanted it, so be prepared to hike. Ask the staff for help. They are really accommodating.

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"Ocean and the main dining sections are at opposite ends. A room in the middle blocks made it a nice easy walk to either."

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"The 1200 complex is close to the pool/beach but a relaxing walk to the restaurants/lobby or a short golf cart shuttle."

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"Building 10 was ideal, beach out one door and buffet/pool out other. Really, not a bad building anywhere. *special request a tub if you wish"

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"the lower the building number the closer to beach and pool i would recommend 14 or lower"

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"We had pool view it was great!"

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PRICE RANGE

$194 - $464 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

iberostar paraiso del mar hotel playa paraisoiberostar playa paraisoiberostar hotel playa paraisoiberostar paraiso del mar mexico

LOCATION

MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso

NUMBER OF ROOMS

388

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Iberostar Paraiso Del Mar Resort (All-Inclusive), Playa Paraiso, Riviera Maya, Mexico

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