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Mayan Palace Riviera Maya

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Room & Suite (335)
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Overview
  • Excellent41%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible9%
Travelers talk about
“havana moon”(305 reviews)
“playa del carmen”(655 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (4,301)
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All reviewshavana moonplaya del carmentimeshare presentationrented a carfront gatetime share presentationplaya expresssmall kitchenhappy hour isminute walk to the poolhigh pressuretimeshare salesone bedroom suiteno cash policymexican fiestaresort feevidanta resort
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1,781 - 1,785 of 3,301 reviews
Reviewed November 25, 2013

We just finished up a one week stay at the Mayan Palace. Notwithstanding many other poor reviews, we had a wonderful time. In general I found the resort to be fairly luxurious. There are several other resorts within the same compound. The Grand Mayan, Grand...More

7  Thank Matthew G
Reviewed November 25, 2013

Traveled to the Mayan Palace from Nov. 10 thru the 23rd. Was very disappointed with many things. 1. Charged $80 + per week for each device that you want to connect to local Wi-Fi 2. Taxi fares to all nearby locations such as Play Del...More

3  Thank GerryGman
Reviewed November 20, 2013

The pool is beautiful ! You have to reserve the day beds for use and there are not near enough. Drink prices at the swim up bar are $100.00 pesos each durning happy hour (11-1). The food is good but very pricie $18.00 (US) for...More

1  Thank basilbug
Reviewed November 18, 2013

This is a nice enough "time share hotel", well kept, but there are problems. Basically a "cookie cutter" version of all this group's hotels. First, not as advertised. There is, basically, no beach at the hotel in the usual Caribbean sense of the word. Poor...More

2  Thank Hunter1953
Reviewed November 16, 2013

Talk to Abraham at the airport, he is a good guy, and will give you the best gifts to attend a presentation at the mayan palace. we signed up with him when we got there. and no problem at the hotel with getting our gifts....More

1  Thank bap80005
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Most Booked Properties in Playa Paraiso, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Tennis Court
Outdoor pool
Sauna
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Playa Paraiso
#7 Spa Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Playa Paraiso
#7 Spa Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveler (3541)
Pool & Beach (1028)
Room & Suite (335)
Dining (248)
Family and Play Areas (50)
Business Center & Event Rooms (7)
Questions & Answers
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mznjm23
April 16, 2018|
AnswerShow all 6 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
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Jessica S
April 16, 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Jessica S
April 16, 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"Staff was extremely courteous and very helpful, kept our room very clean"
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"Clean, quiet and fully equipped."
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"Buildings 14-20 are too far away from everything."
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"be as near the main pool as possible"
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