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Mayan Palace at Vidanta Riviera Maya

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Traveler (3623)
Pool & Beach (1044)
Room & Suite (334)
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Overview
  • Excellent41%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible9%
Travelers talk about
“playa del carmen”(660 reviews)
“havana moon”(309 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (4,422)
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All reviewsplaya del carmenhavana moontimeshare presentationrented a carfront gatetime share presentationbedroom unitplaya expresswater shoessmall kitchenminute walk to the poolhappy hour ishigh pressuretimeshare salesno cash policymain gatemexican fiesta
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1 - 5 of 3,383 reviews
Reviewed yesterday

Fairly close to the airport this is a resort you don't have to leave. Large pool filled with action, water games, DJ h is full of kiddie pool. Plus many smaller quainter pools. The resturants were all good, with a diversity of food, breaksfast buffets...More

1  Thank Donna D
Reviewed yesterday via mobile

I had stayed here before and was surprised to see it was under new management. O once considered to place a paradise had changed into just another chain hotel. When first arriving was approached by sales persons , when I finally made it to the...More

Thank Russo P
Reviewed 2 days ago

Wonderful property, hassle to get in and out. The valet parking its great but it takes too long to get from the rooms to the main lobby, we walk a lot and employees don't know anything, they all have different answers to the same question....More

Review collected in partnership with RCI
1  Thank mariortiz3
Reviewed 2 days ago

We traveled here for Spring Break. We arrived to the complex with a rental car and they promptly unloaded our car and took our luggage to our room. We then moved to the check in area. We originally were told we were booked at the...More

Thank Elizabeth S
Reviewed 2 days ago via mobile

I don’t know why would anyone complain. My stay was great. You do need to do some walkig, if you don’t like to move make sure you ask for a room near the beach and pool areas. There are rocks in the water, not the...More

Thank kmrg25
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About
Amenities
Top amenities
Free Internet
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Tennis Court
Outdoor pool
Sauna
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Playa Paraiso
#7 Spa Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#7 Luxury Hotel in Playa Paraiso
#7 Spa Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (3623)
Pool & Beach (1044)
Room & Suite (334)
Dining (239)
Family and Play Areas (50)
Business Center & Event Rooms (7)
Questions & Answers
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Kelly K
June 13, 2018|
AnswerShow all 5 answers
Response from remillb80 | Reviewed this property |
Yes, you can bring your own food and drink cup down to the pool as long as there is no glass. Some asked if a drink could be made in their own cups at the pool bar and that is not typical as part of a safe protocol... More
0
Votes
Adriana B
June 2, 2018|
AnswerShow all 4 answers
Response from Michael P | Reviewed this property |
I would recommend a day trip to Cichen Itza and Cenote tour if your kids can handle a long day on a bus.
1
Vote
Adriana B
June 2, 2018|
AnswerShow all 3 answers
Response from gilmorefr | Reviewed this property |
Like Jerry C. I did not see any booster seats on the property. their shuttles are mostly open air trams with bench seats to accommodate many riders. saw many children younger than seven year old riding them.
0
Votes
Room Tips
"Make sure to pack good walking shoes and a water bottle"
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"Room was quite nice and comfortable."
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"Pool side. Bldgs not labeled, ask person that works there how there numbering system works if walking within..."
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"Ask for upper floors on jungle side away from tram road."
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