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Mayan Palace Riviera Maya

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Mayan Palace Riviera Maya
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3,018 Reviews from our TripAdvisor Community

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Showing 2,370: English reviews
cornwall
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed in block 17 at first thought this is going to be a pain but honestly those of you out there who have moaned about the walk try it ,it probably will do you some good it is only a 10min level walk to the pool. The room was great very large and kept spotless by the cleaners Lobby... More 

Helpful?
1 Thank kilkhampton
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Avoid, it's a great looking location, but the staff and food are awful. You're pestered non stop to buy a timeshare. There is a good reason there's a doctor on sight looking at the queue awaiting appointments for food poisoning. Shame it could be a nice place, if they paid more attention to hygien and stopped hard selling..

Helpful?
Thank John H
Conway, Massachusetts
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Mayan Palace is one part of a larger resort. The larger organization is Vidanta. I stayed in what could be considered the lowest level - a hotel room. But I was perfectly happy. My only complaint was that I did not have a microwave or mini fridge. would have been helpful with all the food I could not eat... More 

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1 Thank lpear2014
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a 2 bedroom which was great for my husband and our 2 kids ( 20 & 18). We requested our room in building 1-8 and was able to get room 2086 and 2084. It was in building 8 but we felt it was still a long walk to the pool. It was very close to lobby and laundry... More 

Helpful?
1 Thank Richdanielle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here for a week in the middle of July and it was an unforgettable experience. First of all there are like 4-5 resorts that are connected on this island, so you literally meet people from all of the world! The resort itself has daily activists such as Zumba, Yoga, Pool games(you can win free drinks 😁) beach parties(more... More 

Helpful?
1 Thank Keefer B
District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On March 18th of this year ,we took our grand daughter to the Mayan Palace Riviera Maya for the 2nd time in 3 years.The resort is absolutely fabulous with all types of first class amenities .They have 7 swimming pools that run together with different depths so that from a child to an adult can swim.The restaurants are great and... More 

Helpful?
1 Thank jean f
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Let me start with the positives, and hope that you'll read the entire review. Room size: Excellent. We had a 2 bedroom, 2 bath villa with a living area, mini kitchen and dining area. Room cleanliness: Excellent. The housekeeping staff visits twice a day. In the evening they turn down the beds, bring extra linens if needed, and bring some... More 

Helpful?
5 Thank Jamie Shear R
Hythe, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spotlessly clean, can't fault it in any way, wife and Canadian friends loved it (happy wife, happy life ....as they say). Easy day trip to Cancun, Tulum (Inca ruins) etc etc. I would happily go again :-). Apparently this hotel has the biggest swimming pool in Mexico!

Helpful?
1 Thank Gavin M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Resort is clean staff was very nice however transportation in the resort is horrible ! The worst I've experienced. The resort isn't really organized there all over the place and for a resort as big as it is they need more carts and need staff to give the correct information as to where each cart goes . People shouldn't have... More 

Helpful?
1 Thank Lauren Z
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Thank you so much to the Joy Squad: Oso, Victor, Luis, Armando, Arnold, Johnathan, Enrique, Arturo, Adan, Pepe, DJ Danny, Laura, Karla, Lurida, Iris, Aronza, Tiara, and Georgina; for making my vacation the best two weeks I have ever had. I am so grateful that I could meet such beautiful and amazing people. Their hard work and dedication does not... More 

Helpful?
1 Thank RachelKreager
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $63 - $1,149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Riviera Maya 4*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#6 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
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