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Iberostar Selection Paraiso Lindo

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Carr Chetumal - P Juarez km 309, Playa Paraiso, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (8557)
360
Panoramas (6)
Room & Suite (935)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Paraiso Lindo
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in Playa Paraiso
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
8,157Reviews1,730Q+A100Room tips
Traveler rating
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Popular mentions
Lynn J wrote a review Jan 14
1 contribution
We visited Iberostar Selection Paraiso Lindo from 12/30-1/11/21. This was by far the best family vacation we ever had! We traveled with two kids, ages 9 and 13. The Star Camp staff were absolutely phenomenal!! Our teenager had so much fun playing games in the pool and on the beach and met friends from around the world! Our nine year old had a blast and loved the opportunity to perform on stage! I just can’t say enough about the Star Camp Staff! They were so friendly and would find my kids on the resort and invite them to participate in activities. Somehow they remembered our kids names after one day and made them feel like family. I would highly recommend this resort for anyone traveling with kids!! We can’t wait to go back!
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Date of stay: January 2021Trip type: Traveled with family
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded yesterday
Dear guest, We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at Iberostar Selection Paraiso Lindo. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved, we consider it a success story. Thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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Scott G wrote a review Jan 9
Cincinnati, Ohio87 contributions78 helpful votes
My wife and son spent a week ringing in the New Year in the resort. We had a great time. Every staff member we interacted with was polite, positive and helpful. The room was basic and functional. Cleaned promptly every day. We are not a family that oohs and ahhs about the room. since all we do is sleep there. The resort was clean and still had small evidence of the rough storm season in the fall. The beach was very nice. My wife spent her whole day there as my son and I went scuba diving three days. Having Dressel Divers on site is fantastic. I got up before dawn to watch the wonderful sunrises and got a front row seat on the beach for the family. The life guards were busy that week with several rescues as the surf was very rough. They did a nice job of keep folks safe. Beach entertainment was consistent and positive. My favorite entertainment was watching the Mexican Raccoons looking for food. Not a fan of the mobile salespeople on the beach but they were polite when we said no or waved them off. The food is always a point of debate in some of these posts. We truly enjoyed every day's breakfast buffet and lunch buffet or beach restaurant.The huge seafood paella they made on Thursday was amazing. I watched the whole process and got sunburned. For dinner we ate at the Japanese restaurant, Steakhouse, Under the Sea American Grille and the Italian Restaurant. The other evenings we ate at the buffet including New Year's Eve. The only negative to share about the food was the American Grille. The steak was rubbery and tasteless and the fish/chips tasted like it was from a frozen box. Other than that one bad meal, every time we ate, we were pleased. That's 51 out of 54 meals or a 94% rate of good meals. In conclusion, this was our second time staying at this resort and we had a great end of a tough year and beginning of 2021.
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Date of stay: December 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Paraiso Lindo
Responded 5 days ago
Dear guest, Firstly we want to thank you for choosing Iberostar Selection Paraiso Lindo to celebrate New Year’s Eve with your family. We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our guests. Once more we thank you for this complimentary review of our hotel and we hope to see you again in the future. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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DrsInn wrote a review Jan 1
new york2 contributions3 helpful votes
We just got back from the resort 12-31-2020. I made the reservation 2 days before we left cost$3200 for 2 rooms 5 adults. The rooms are nice kept clean good luck on getting hot water at times or the wii and the resort was at 30% occupancy. Lots of drinks and very good service. Food is on the scale of Cracker Barrel stay with the buffets you wont be disappointed. The golf course was great , well kept great greens . Big hitter will be happy from the tips. If your going for the food this is not the place for you,if your looking for a good bang for the buck its ok look around lots out there
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 1 week ago
Dear guest, First and foremost, we thank you for sharing your impressions with us about our hotel. Allow us to mention that we truly regret to read that you did not completely enjoyed your stay. Concerning our gastronomic offer, we will relay your opinions to our team of professional chefs who will make the most of the improvement possibilities that your comments provide us with. Gastronomy is a pillar of our company and it is through feedback such as yours that we can constantly progress and develop on our quest for complete customer satisfaction. We hope to have the opportunity to serve you again in the future and change your perception about our Resort. Best regards, Quality Manager Iberostar Selection Paraiso Lindo
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YehMan2015 wrote a review Dec 2020
Martinez, California14 contributions42 helpful votes
We just returned from our vacation and was very happy that we booked this trip. It was nice to get away from all the negativity in California and have our kids feel some sense of normalcy. Our boys are 17, 14, and 11 and had a blast. They played beach volleyball most of the day and met a lot of new friends. Other times were spent in the ocean or at the pool. Definitely recommend this resort for families. Plenty to do. Rooms: We had adjoining rooms, 1 king size and the other 2 full size beds and had them bring a single bed it for our youngest. The room is a little outdated but to be honest, we don't care much about the room as we are only in there to sleep. The beds were nice to sleep on and the shower head had enough pressure. We stayed in building 54 (2nd floor) and our balcony faced the volley ball and wave pool. Would recommend this building as it was centrally located. Also recommend either staying on the 2nd or 3rd floor for more privacy. Staying on the 1st floor, people walking by can see right into your room if you have the curtains open. Fridge was stocked with Coke, Sprite, Club Soda, and Dos Equis. They provide glass water bottles to be filled up at a filtered water machine located on each floor by the stairs. AC worked fine as well as the safe. The resort grounds are kept very clean by gardeners and cleaning staff. All staff are wearing masks and there are a lot of hand sanitizer stations throughout the resort. Before going into a restaurant or buffet the staff is outside the door to give you hand sanitizer. You have to wear a mask walking into the restaurants/buffet. Every where else in the resort is optional. A lot of the facilities at the Lindo are closed, such as the lobby, sports bar, star café, stores adjacent to the lobby, etc. The mall, casino and disco are also closed. It would have been nice if they could have opened up the sports bar as there were many sports fans at the resort wanting to watch their favorite team. I believe they could have made it safe as they do at the restaurants. Night time entertainment at the theatre was ok, although the staff did their best to entertain the guest. I've been to worst and better. After the nightly entertainment at the theatre, it gets a little lacking in what's available. The Snake Bar is always open, and they always had a musician playing. A few times they had a DJ set-up above the Star Café (near the theatre) and bar, we danced for the first time this year and it was great!!!!! The other nights they did this, the teenagers took over and had a blast listening to music and hanging out with new friends. Recommend the resort to designate a time for the younger crowd, then let the adults take over. Restaurants: We ate at the Japanese, Steakhouse, Italian, Mexican, Buffets, and beach grill. Our favorites were the Japanese and Steakhouse. We loved the stuffed mushrooms, ribeye steak, and pork ribs at the steak house. The Habachi was very good and the chef's provided good entertainment while cooking. Buffets were ok and the beach grill had some really good salads, and French fries. They also changed it up and made paella, tacos, ceviche. Excursions: We took the kids on a snorkeling trip booked through Dressel (located on the beach). You catch the catamaran just down the beach and it took about 3 hours total time. We all had a great time. We also took the kids to the Xplor park. This was the high light of their trip. Spent most of the day there from 9:30-4pm. Walked about 7 miles that day. ATV ride was fun, but really bumpy, the river swim/walk had some spectacular views of the under water cavern stalagmites. The rafting was also fun, but a pain trying to stir with the hand pandles. The highlight of the day was definitely the zip lining. The boys loved it and found it very exhilarating. Also, the food was very good. Definitely recommend this excursion. However, this would not be a good one if you have a bad back, feet, and are afraid of heights. Resort Vendors: The artist Fabian setups outside the Theatre on certain nights. He hand paints magnets and tiles. Great artist and his items are very reasonably priced. Jesus has a hut next to the wave pool that's open every day. He sales unpainted pottery. Highly recommend doing this with the family. It's great to do on a rainy day. You leave your piece over night and Jesus makes some fabulous touch ups then seals/glaze it and you pick it up the next day. I posted some photos of it on the Iberostar Selection Lindo facebook page. Recommendations: Get a massage from the ladies in the blue/white tent next to the Grand (at the end of the beach, adjacent to the Grand), one of the best massages my wife and I have ever had and you can't beat the price. Anna gave the best deep tissue and Elizabeth give an awesome Swedish massage. Resort Staff: All staff members were very friendly and made our trip even more enjoyable. Tip them! they deserve it. We want to give a special thanks to these staff members who made our trip great and is one of the reason why we would come back. The entertainment staff Javi and Carlos were always friendly and remembered our names and would say hi to us every day. Concierge Vladimir helped us with restaurant reservations and gave us good tips. Maris, Sergio and Eduardo from Dressel did a great job with our snorkeling trip. Servers Jordy (steakhouse) and Israel (Italian & Japanese) were awesome! Bartenders: Noe, Orlando & Ivan (Theatre), Jose (Snake Bar). All the ladies on the beach that brought us our drinks. Tips: sign up to the resort page on facebook, this helped us keep up to date on the resort, especially during COVID. Bring plenty of sun screen. Bring insulated cups from home. We brought one for water and one for our drinks, great to have on the beach and by the pool. Bring plenty of $1 bills to tip the staff. Email Evelyn at pmyrp2@iberostar.com the week leading up to your trip to get restaurant reservations the first 2 nights. You have to book the rest when you get there. If you can't get reservations for the restaurant you want, go to the restaurant at the beginning of the hour and see if they can fit you in. We did this and were able to get into the Japanese Habachi. If you are going during COVID time, understand that the resort is only 30-40% at occupancy and not everything is open. Sit back, relax and enjoy yourself, your on vacation!!
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Date of stay: December 2020
Value
Location
Service
3 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 2 weeks ago
Dear guest, It has been a real pleasure to read this excellent review of your recent holiday with us at Iberostar Selection Paraiso Lindo and we appreciate that you took the time to write and share it with us. We are delighted that you noticed "how we care" that we have put in place with more than 300 measures, following the advice of our Medical Advisory Board to keep everyone safe. It is very satisfying for us that you have kept us in your fondest memories, and it would be wonderful to welcome you back again. Kind regards, Quality Manager Iberostar Selection Paraiso Lindo
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Yasmine N wrote a review Dec 2020
3 contributions2 helpful votes
The entertainment team was amazing! Thank you Giovanni! The service was amazing too, the hotel was super clean! Thank you for todos. Gilmor is super nice, and very professional! We will definitely come back.
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Date of stay: December 2020Trip type: Traveled with friends
2 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 2 weeks ago
Dear guest, First and foremost, we would like to thank you for your kind review of your recent holiday with us at Iberostar Selection Paraiso Lindo. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again, we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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PRICE RANGE
$174 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso lindo hotel playa paraiso, iberostar playa paraiso, iberostar hotel paraiso lindo
FORMERLY KNOWN AS
Iberostar Paraiso Lindo
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
446
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Frequently Asked Questions about Iberostar Selection Paraiso Lindo
Which popular attractions are close to Iberostar Selection Paraiso Lindo?
Nearby attractions include Cirque du Soleil JOYÀ (0.8 miles), Jungala Aqua Experience (0.9 miles), and Pasion De Cacao (0.3 miles).
What are some of the property amenities at Iberostar Selection Paraiso Lindo?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Paraiso Lindo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Paraiso Lindo?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Paraiso Lindo?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Paraiso Lindo?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Iberostar Selection Paraiso Lindo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Iberostar Selection Paraiso Lindo have an airport shuttle?
Yes, Iberostar Selection Paraiso Lindo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Iberostar Selection Paraiso Lindo located near the city center?
Yes, it is 0.3 miles away from the center of Playa Paraiso.
Are any cleaning services offered at Iberostar Selection Paraiso Lindo?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Selection Paraiso Lindo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.