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Grand Luxxe Riviera Maya

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509 Reviews from our TripAdvisor Community

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Showing 459: English reviews
New York
Reviewed September 25, 2016

Fabulous upscale resort! Rooms were large, kitchen had high end fixtures and small appliances. There is no oven, but a nice 4 burner flat stove. Bathrooms and toiletries were fabulous! Our unit had a nice pool on the balcony to relax and cool down after a hot day. Beaches and resort pools require a 10 min. Walk through forested pathways,...

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2Thank mish40
Reviewed September 17, 2016 via mobile

I've been privileged to enjoy spa treatments in many different parts of the world, to include the #1 Top rated spa in Central America. Nothing compares to the sensory experience here. It begins with a beautiful, peaceful atmosphere as the attendants greet you with a hibiscus drink. After receiving my spa robe I was directed to a heated tile chair...

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Thank Kay P
Carmel, Indiana
Reviewed September 14, 2016

We stayed for a week at the Grand Luxxe at Riviera Maya. This property is beautiful! Room was amazing. We were on our honeymoon so they gave us the upgrade! I attached pictures of the room...king bed, 2 decks, wet bar, oversize shower, huge tub, double sinks....The pool at the Grand Luxxe is exclusive for its guests so it was...

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5Thank ccallahan6
Mahopac, New York
Reviewed September 11, 2016

This was our first stay at the Grand Luxxe after visiting Cancun and Riviera Maya for the past 20 years and were we ever blown away. We occupied the suite side of the villa and it was absolutely amazing.. The villa was gorgeous from the modern kitchen with a nespresso maker to the beautiful wood table in the eating area....

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3Thank Annette O
Reviewed September 6, 2016 via mobile

We have been here almost a week. The hospitality had been wonderful. The beds very comfortable , rooms immaculate. The grounds are stunning and what makes it even nicer is they are fumigated for mosquitoes regularly so you can enjoy the outdoors in the evening as well as the day without being eaten alive. The pools are amazing, there is...

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2Thank Evelyn O
Reviewed September 4, 2016

We stayed for a week at Vidanta’s Rivera Maya in the Grande Luxxe and had a wonderful time. Our goals for our trip were rest and relaxation, which we easily achieved. We did no excursions, with the exception for one day trip into Playa del Carmen, which we used the Vidanta shuttle for $6.00 per person. The property is beautiful...

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2Thank peterclaudiuss
Lionville, Pennsylvania
Reviewed September 2, 2016

We arrived at 1:30pm, were greeted right away with a mimosa. Our room was going to be ready by 3pm, by the time we got checked in and booked our reservations for dinner and had a mini timeshare speech we were able to get to our room right away. Just say no to begin with- they say they are just...

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3Thank csmogrl21
Beachluvya, Owners - Aimfair.com at Grand Luxxe Riviera Maya, responded to this review

Hello CSMorgrl21, Since you wrote such a favorable review and said you "Will go back", we wanted to introduce ourselves as a resource for you to consider when you make plans for your return vacation. Aimfair is an information portal for members of the Grand Luxxe Residence Club and other Vacation Clubs offered by Grupo Vidanta. We rent weeks and...

Silver Spring, Maryland
Reviewed August 30, 2016

My family and I are visiting now (6 adults, 2 kids under 3) and leave Friday. Overall, the resort is smaller than the Nuevo Vallarta location, the service is sub par, food is just okay, and the entertainment is null. They have nice facilities but overall, we had a better experience at the Nuevo Vallarta Grand Luxxe. Pros: - Easy...

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2Thank Rebecca A
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your stay with us. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are certain Alejandra and Nicolas will gladly receive your feedback as they always look to meet our guests’ expectations to the...

Phoenix, Arizona
Reviewed August 24, 2016 via mobile

There are no words to describe the luxury and service at the Grande Luxxe. We have made more than 200 timeshare exchanges, and nothing compares to our week at The Grande Luxxe. Don't hesitate, just go!!!

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4Thank Speakdenk
Petaluma, California
Reviewed August 24, 2016

Used a very low level Interval International certificate to secure a room at this highly rated resort. Trip advisor reviews warned me that by doing so I could not expect a "cream of the crop" room and so my expectations were tempered. The room was described as studio or typical hotel room so imagine my surprise when I was assigned...

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1Thank eyaknod
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Amenities

Highlights
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting

Additional Information about Grand Luxxe Riviera Maya

Address: Calle Carretera Federal Km 48, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#1 Spa Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travelers have asked, with answers from Grand Luxxe Riviera Maya staff and other travelers.
159 questions
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Questions? Get answers from Grand Luxxe Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a ground floor, which was very private due to the jungle. I don't think the views are of the ocean from any rooms.”
 of 5 bubbles polly79770, 5 days ago | Read review
“All of them”
 of 5 bubbles dbmiddle2n, 1 week ago | Read review
“Always ask for rooms on the highest floor.”
 of 5 bubbles buddie2, 2 weeks ago | Read review
“We enjoy the first floor because you feel like you are right in the jungle and get to see the ground animals.”
  • Towell art
 of 5 bubbles PapaJerryW, 4 weeks ago | Read review
“Higher floors may have canopy view. This resort is "in the Jungle".”
 of 5 bubbles stephenbX7506QM, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question