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Catalonia Gran Dominicus

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Carretera Bayahibe Playa Dominicus, Bayahibe 10501 Dominican Republic
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Traveler (10726)
Room & Suite (1321)
Dining (809)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#11 of 28 hotels in Bayahibe
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Catalonia Gran Dominicus is an all-inclusive resort located on the south-east coast of the Dominican Republic and overlooks the white sandy beach of Bayahibe; 25 km. from the famous Caribbean art centre Altos de Chavon and 4.5 km. from the tiny fishing of Bayahibe, close to the Natural Park of the East, home of the biggest remains from the Island's first inhabitants, the Taino Indians; only 30 minutes by boat from Saona and Catalina both wonderful virgin islands.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, German and 1 more
8573Reviews1132Q+A100Room tips
Traveler rating
  • 3,778
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  • 248
Traveler safety
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Popular mentions
Melenie P wrote a review Jun 2
8 contributions3 helpful votes
Our family it's been having the worse customer service ever! Starting at the front door with Tempora and her supervisor. 1st they want to charge extra money for 1 person, 2nd they changed the room price and wanted us to sign even went we had our print screen reservation details.
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Date of stay: June 2021
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Response from Social Media Catalonia Hotels and Resorts, General Manager at Catalonia Gran Dominicus
Responded 2 weeks ago
Dear Melenie, We would like to thank you very much for the time you took to share your feedback. Our guests comments and observations, such as yours are vital for improving the details in our services. Please receive our apologies for the mishaps you encountered. Our resort has always characterized for delivering excellent customer service, and we can assure you it is not our standard. We will review in detail your remarks about our service with our Team, and work to prevent similar reports from our future guests. Once again, thank you for choosing our hotel, we understand your disappoint and we hope to have another chance to have you here and make it up for you, with the flawless experience that you were hoping for. Sincerely, Social Media Catalonia Gran Dominicus
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Lilah A wrote a review Jun 1
6 contributions5 helpful votes
This hotel is not the worst, but certainly has lots to improve. starting from the lack of friendliness at time of check in, to the limited food choices. No waiter service at the pool, and the pool bar closed. I was just expecting more. Rusty faucets, stain sheets and no shampoo, conditioner in the bathroom.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Cleanliness
Service
Sleep Quality
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Response from Social Media Catalonia Hotels and Resorts, General Manager at Catalonia Gran Dominicus
Responded 2 weeks ago
Dear Guesti, We would like to extend our appreciation for the valuable time you invested in sharing your comments and thoughts with us. However, we are deeply sorry to hear that we were unable to meet your expectations. We strive to provide our guests with a memorable experience and high quality service and in this regard we are sorry if this was not the impression you received. We sincerely apologize for the inconvenience you experienced during your trip and we want to assure you that we have already shared your comments with the departments involved, who will proceed to implement all necessary corrective measures. We reiterate our apologies and we really hope that you will visit us again, so that we can change your impression of our resort and provide you with the unforgettable vacation you deserve. A cordial greeting. Social Media Catalonia Gran Dominicus
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Oct J wrote a review May 2021
Canton of Vaud, Switzerland2 contributions
Spent 3 nights in mid May with Family and enjoyed our stay. There are a number of restaurants with very good food for different tastes. The staff was very helpful in preparing vegetarian dishes for one member of our party and that was highly appreciated. Breakfast by the beach was fantastic and we really enjoyed the service.
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Date of stay: May 2021
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Sleep Quality
Room Tip: Choose rooms away from the pools
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Alex and Liana wrote a review May 2021
2 contributions1 helpful vote
Raffaela at the reception was extremely unpleasant and unhelpful. After the 7-hour flight (taxi, flight, customs) from New York was told that your reservation is not in the system "deal with it". I and my wife had no phone reception and had no way of contacting our travel agency. At some point, she just turned away and came back an hour later. Extremely rude and dissatisfying service.
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Date of stay: May 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Social Media Catalonia Hotels and Resorts, General Manager at Catalonia Gran Dominicus
Responded May 20, 2021
Dear Guest, We would like to thank you very much for the time you took to share your feedback. Our guests comments and observations, such as yours are vital for improving the details in our services. Please receive our apologies for the mishaps you encountered. Our resort has always characterized for delivering excellent customer service, and we can assure you it is not our standard. We will review in detail your remarks about our service with our Team, and work to prevent similar reports from our future guests. Once again, thank you for choosing our hotel, we understand your disappoint and we hope to have another chance to have you here and make it up for you, with the flawless experience that you were hoping for. Sincerely, Social Media Catalonia Gran Dominicus
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slrsu20032021 wrote a review May 2021
Luquillo, Puerto Rico1 contribution
The facilities were modern, well maintained, and the landscaping was beautiful. The food and beverages were excellent! It was a stress free stay with no problems. I would recommend this place to friends and family.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
$134 - $645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia gran dominicus hotel bayahibe, catalonia gran dominicus la romana, gran dominicus
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvinceBayahibe
NUMBER OF ROOMS
404
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Frequently Asked Questions about Catalonia Gran Dominicus
Which popular attractions are close to Catalonia Gran Dominicus?
Nearby attractions include Fine Cigars Bayahibe (0.5 miles), Museo y Fabrica de Puras (0.5 miles), and Casino Dominicus (0.5 miles).
What are some of the property amenities at Catalonia Gran Dominicus?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Catalonia Gran Dominicus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Gran Dominicus?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Catalonia Gran Dominicus?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Gran Dominicus?
Conveniently located restaurants include Las Palmas, Il Cafeto Del Chef, and Restaurant La Cueva.
Are there opportunities to exercise at Catalonia Gran Dominicus?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Catalonia Gran Dominicus have an airport shuttle?
Yes, Catalonia Gran Dominicus offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Gran Dominicus?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Gran Dominicus offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Gran Dominicus?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.