The rooms were recently modernized and were comfortable but small. The crepes on the beach was a nice touch. Beautiful beach but no Bali beds in the Privilege section and the music from the pool was loud and could be heard on the beach. Service at the restaurants was good but hard for gluten free and vegans. Dairy free milk was only at the buffet. The front desk check in was over an hour on Sat. there were alot of Dominican locals checking in for the weekend so we didn't stay Sat/Sun & sought other accommodations for these 2 days. Social distancing was adhered to and all staff wore face masks. Buffet was available with sanitation and plastic disposable gloves upon entry. If I didn't pay for the privilege services that were not available this rating would be higher - No beach towels, robes or slippers in room, no beer in mini bar until the 4th day, no 24 hr rm service (you had to ask for the menu and it took 2 days to get) with some very stringent ordering restrictions and hard to get ahold of - what is listed on the menu is sometimes not what you get, no welcome cocktail or gift basket, no water services at spa, no turndown service and no special restaurant for Privilege. Our fridge was broken and we asked for replacement but it was never done the scale didn't work but was replaced the next day. The grounds were well maintained and the pool was nice but music was too loud. The beach is definitely the selling point at this resort.

The hotel is very beautiful and the garden makes it feel like your not in a tropical beach resort. Overall we enjoyed our stay and the staff was friendly and welcoming. Check in and check out was super easy and fast. We were giving two updated double beds garden rooms that were clean and ready for our on arrival. There are a few things that could be approved and yes we understand we are there during a pandemic. But let start with the buffet we never waited more than 5-10 minutes to be seated with a group of 5 and staff made sure we sanitize our hands, checked our temperature, and was giving gloves to use at the Buffet. But 75% of the time food was lukewarm or cold and selection not so great! Also be prepared to sweat it out because the building is an open area and they never turn on the fans to circulate the air in the building. Next the bar staff are friendly but can get overwhelmed with everyone trying to get drinks and it can take a wait to place a order and there’s only one beer selection and that’s the national Presidente! The pool area is nice and with a lot ppl we never felt it was overly crowded. The beach area is beautiful and the blue clear water makes up for a lot and beach chairs and umbrellas were easy to get and enjoy. Well housekeeper only came once during our stay and we thought water bottle would be replenished on an daily basis but that wasn’t the case. Next time we know to call and request a housekeeper because after a day at the beach the room can get very sandy and makes for a uncomfortable night! But overall we would be back to visit next year and give it a second try!

We, a family of three, were staying in Catalonia Gran Dominicus from November 20 till November 28. The rooms of this hotel are not updated but overall experience staying there is great. The food was very good. The beach is maintained. There are enough chairs for everyone. Our room was cleaned every single day by our cleaning lady, Tanya, and we feel that she really cares about us. Thank you Tanya. Staff from reception was always eager to help with any questions. Yveline, a representative from Guest Relations is far beyond her duties, very knowledgeable and professional really made our stay wonderful. Thank you Yveline. The ground is beautiful. Every single evening there are entertainment in the theater. Fresh juice, cocktails, snacks in bars on the beach. In addition to the buffet there are four restaurants to chose from but the reservation is requires one day before. Thank you all of you to make our vacation a paradise. We will definitely come back.