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Iberostar Selection Hacienda Dominicus

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Traveler (19743)
Pool & Beach (5035)
Room & Suite (1538)
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About

#3 of 4 all-inclusives in Bayahibe
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
GreenLeaders Platinum level
The Iberostar Hacienda Dominicus, an all-inclusive 5-star hotel just 1.4 km from Dominicus Beach and 2.3 km from Saona Island, is an example of Iberostar Wave of Change initiative to protect the oceans surrounding our properties and It is based on three pillars: eradicate the plastic of a single use of the rooms, the responsible consumption of fish and seafood and the improvement of coastal health. An Iberostar commitment that we are sure will conquer you as well as our facilities surrounded by lush gardens that allude to its name, a Hacienda, with native water and flora and a variety of exotic bird species. But that's not all, our hotel is perfect for holidays with family, couples and friends. Come and enjoy our 4 themed restaurants: Japanese, Mexican, Gourmet, SteakHouse and the show cooking buffet that will make you live a unique gastronomic experience. For the little ones, Iberostar Hacienda Dominicus presents the Star Camp program, a style of children's and youth entertainment that combines entertainment and values ​​and that includes three concepts: Monkeys, Dolphins and Eagle, the ideal environment that will help children also have some dream holidays
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Telephone
Private bathrooms
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Spanish, German
13,020Reviews2,927Q+A100Room tips
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Vacanze_13 wrote a review Apr 7
Boston, Massachusetts3 contributions6 helpful votes
This was our second time coming to this Hotel, and we brought another couple with us as they wanted to check it out too, they loved it! Everything was excellent as usual, starting from Angel and all the staff at the front desk and everyone you met in the corridors! Letizia the concierge girl was very helpful and nice. The buffet staff and servers were amazingly friendly, caring and kind. Gabriel tried to get us to go the meeting for star rewards, we were not interested, even though he was going to get commission on it, we did not feel forced to do it. Maria, Victor, Angel, Mario, Artur, Ismael and so many others, that I cannot remember the names, were the best at making us feel welcomed and pampered while going for our meals. The first day we got there, the room was very clean and nice and cool, just our bathroom sink was taking time to drain, so I called the front desk to let know and when we got back that afternoon, it was fixed. We had no hot water one morning and I called the front desk at 7:00 AM and when we got back from breakfast it was already fixed, also the front desk called us that evening after we returned from the beach to make sure we had hot water, so we could shower. We absolutely love the beach and the huts with the chairs, and the Faro (bar) right on the water, they made the best drinks with high end liquor. Also, the bar in the lobby area, the baristas were all so nice and accommodating with anything we wanted. The shows were entertaining, nice, all musicals, a lot different from the ones we had at the Iberostar in Punta Cana. But It's satisfying for us as we enjoy the beach so much and after dinner, we are tired, so a drink or a cappuccino at the bar in the lobby while listening to either a pianist playing music, singers singing and us watching people dancing or just chit chatting, this makes us happy! One complaint that I have is, why us as a second time returning clients were not recognized, our second time in another Iberostar Punta Cana hotel, we got treated to 2 free towels, a bottle of rum, a tray of freshly cut up fruit and cheese and crackers. Here at this hotel, we seen a lot of doors with a sign on them saying welcome back or Bienvenido, we didn't even get that. We told the front desk 2 times and I also told Letizia the concierge and they all told me that they would send a note to the company, and they would see what they could do. We left and never received anything; except "We are very sorry"! Again, you cannot beat the friendliness and kindness of the staff all around, and the beach is just beautiful to enjoy!
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Date of stay: April 2024
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Trip type: Traveled with family
Room Tip: Tip your servers, they work hard, make them feel appreciated as they pamper you on your stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 1 week ago
Dear guest, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time in our hospitality. We would like to express our gratitude to you for mentioning our staff that are always doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the not too distant future and wish you all the best. Kind regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dmitriy Z wrote a review Nov 2023
Staten Island, New York20 contributions61 helpful votes
Hotel's Favorite
5th time back at this resort so just going to write about the new things we have noticed. We traveled with family in the beginning of November 2023. I have mentioned much in my previous reviews, so I'll focus this one on any changes we've noticed. The food hasn’t changed much since last time, but the buffet does do a different theme night every day of the week. This time around we only did the Japanese restaurant twice because that is the one, we enjoy most. For the most part we ate at the dinner buffet. The desserts were something that stood out as they have improved their selection, variety, and taste. Overall food quality and variety was good and satisfied us. We stayed in building 2 on the 2nd floor. All the construction in the resort is completed and all the rooms are refreshed. There are no more key cards, instead your wristband has a small key chip on it, which we found to be very convenient. Bathrooms in the rooms have a nice rainfall shower head feature. The gym building has been moved away from near the beach and is now located at the front of the resort. Out of all the shows at the theater, the Michael Jackson Tribute show was probably the best I have ever seen in a resort. The theater was also recently renovated. They switched all the beach loungers out for new ones that are made from metal instead of plastic. They removed one of the walkways on the beach and added more sand and space for extra lounge space. The beach was clean, the water was warm and calm the entire week. We went on the Crazy wheels excursions that we booked right through the Iberostar Services thru Gouff Arsene. Every time he treats everyone like family and has the best prices and is knowledgeable about every excursion. I say it every year, but the resort landscaping continues to be the center piece in my eyes. The amount of time spent keeping the landscape neat and clean here is amazing. The flamingos are gone. There is a sign that says that they have been relocated back into their natural habitat. But there is plenty of other wildlife, peacocks, different type of ducks, koi fish, and turtles. As always, I want to give a shout out to a few special people – Fauri from the morning and lunch buffet. Fauri is someone we have known at this resort from our first visit. Such a sweet and pleasant person to be around. Always had a table ready for us and takes care of everyone like they are family. She even got my kids a small gift and my wife a pregnancy gift. Estefany from the morning buffet – We meet her the last time on our trip, and she is very pleasant and wonderful. Wanda from the dinner buffet – Every night she took great care of us. After a few days, when she would see us walk into the buffet, she would have the drinks on the table for us before we even got to the table. Another pleasure with a smile on her face. Jesus - Lighthouse Bar – We also met Jesus the first time we came to Hacienda. Always has a smile on his face, always moving and making drinks. I have to say he is one of the best bartenders they have at this resort. Numerous I’ve asked him to make me something special and he comes up with drinks on the fly. The thing that we loved the most was how great he was with the kids, always had a cool drink to make for them to enjoy. Alberto – Bell boy – another person that’s always smiling, from when you arrive to when you leave, he will mostly likely be the person you see. Tony M – Tony is another person we have known since the first time we visited Hacienda and every time he has nothing but a smile on his face. He has moved up in the ranks but still takes time to stop and chat, make us a drink, or help us in any way. Another pleasure to deal with. We have known some of them since the very first time we visited Iberostar Hacienda and it’s nice to see familiar faces and makes this resort feel like home every time. I tell my wife every time, coming here is a vacation but it also feels like you are coming home. Till next time Iberostar!
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded Nov 20, 2023
Dear guest, We appreciate you taking the time to write and share this detailed feedback. We are happy to hear about your experience, and we thank you for your loyalty, since this is the fifth visit that you have paid us. It is heartwarming to read that you noticed our improvements, and we are delighted to know that they were to your liking. We thank you for mentioning our staff members as positive parts of your holiday as well. Your words motivate us to continue on our path to excellence. Once again, thank you so much for trusting us with your rest over the years. We look forward to welcoming you once again to this, your home away from home. Warm regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeimisosa wrote a review Apr 7
16 contributions
+1
My friends and I were at this great IBEROSTAR SELECTION HACIENDA DOMINICUS hotel complex for a friend's birthday celebration and the hotel is beautiful. I loved it. Excellent service, excellent attention from the staff Melissa, Cinthia and all the others who make up that great team, the The food is excellent with various varieties, the rooms are beautiful and well equipped with everything you could need, the activities they do are spectacular, the parks, beaches and restaurants are excellent, we loved it so much that my friends and I are planning for this same year return. I recommend it to my friend, they made her a cake and sang her birthday by playing themselves to the rhythm of merengue, it was phenomenal.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 1 week ago
Dear guest, It is always a great pleasure to read such thoughtful reviews like yours. Thank you for making our day as we are extremely thrilled to read that you were happy with our outstanding customer service, our well-maintained rooms and much more. Please come back soon. Regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Francis U wrote a review Apr 2
1 contribution
Resort is beautiful, staff was so amazing and courteous had a great experience I can’t wait to come back next month Housekeeping was excellent The staff was so caring made sure we didn’t need anything the concierge was great anytime we neeed anything they went above and beyond by far my best vacation ever I can’t wait to come back and bring the rest of my family I’m telling everyone about this priceless experience I had at iberostar punta Cana and thank you to Mellisa foy she made sure our trip was perfect
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Date of stay: March 2024
Value
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Location
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Trip type: Traveled as a couple
Room Tip: Contact Mellisa to plan your next vacation iberostar staff was incredible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 2 weeks ago
Dear Francis, Thank you for choosing our establishment for your vacations and for these lovely words. We are delighted to know that you enjoyed your stay at our hotel. Your words, describing this positive experience and mentioning our colleagues, are priceless. Thank you for your recommendation. It is always our honor to host you, and we hope you had a pleasant journey home.   Warmly, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy F wrote a review Apr 1
1 contribution
We had a wonderful time! My son's Spanish exploded playing soccer with kids from around the world, noon until night every day. We all loved ping pong, fabulous snorkelling right from the beach, pool, pools, dance lesson and scuba excursion to the wreck!! Me and my 10 and 13 year olds will be back!
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 2 weeks ago
Dear Kathy, Thank you for your positive review. We would like to express our gratitude to you for mentioning our activities, which have been created to keep an active and fun environment for our appreciated guests. It would be an honor to serve you again in the future, and until then, we wish you all the best. Kind regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler1231001 wrote a review Mar 2024
Englewood, New Jersey4 contributions30 helpful votes
Really bad start. Just checked in this afternoon and it seems like the air condition is not working. Staff friendly but helpless. Tried to ofer another room but that room had no air condition at all, even though it was promised it has “good working air condition”. It seems that the focus is coming up with excuses instead of focusing on the issue and working to solve it. Can’t understand how this hotel can have any positive review with non functioning AC. Will update here if any solution is found
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 2 weeks ago
Dear guest, We really appreciate the fact that you have shared this review with your concerns while you are still with us; in this way, we can take immediate action and make your stay a better one. This feedback has been passed on to our management, and they will be contacting you to make sure to provide you with the excellent service quality that has characterized us for years. Please do not hesitate to contact us again if you need it; it will be a pleasure to help. We sincerely hope you enjoy the rest of our services and facilities to the fullest. Regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pam wrote a review Mar 2024
4 contributions3 helpful votes
I could not rate this hotel lower. Food: all the same and we each puked. Upkeep: old broken unpaintednot working Cleaning: staff beyond friendly but deep cleaning does not exist. Mold in showers, onclothing rack, no cushion covers ...and more No handwashing after holding raw chicken Activities advertised buy non happened. Oh! Mattress was foam-ripped cover in many places and stained and 100% from 1980s. The food was all the same regardless of restaurant and day. And not full of flavour! There was no inspirational chef just a lot of oil salt. No preparation of flavourful eg) pasta sauce was literal puree canned tomatoes. No chef. Tried a pair of candles for my daughter for her hurt feet, they would not exchange, I swear 30 seconds of wearing in front of them!!! They rubbed. They would not take back. Pushy pushy staff. Old decor. We paid for 4.5 star, this was 1. No better than the little hotel down the rd for local traveller's that yes we did look into. Of course this is bigger but that was it. Do not book.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded 4 weeks ago
Dear guest, First and foremost, thank you for sharing your thoughts and experiences at our Iberostar hotel. We want to extend our sincere apologies to you for the inconveniences you faced during your stay with us. We regret that you were not satisfied with the room we accommodate you in and that our cleaning services were not to your liking. We want to assure you that thorough cleaning is an absolute must for Iberostar, and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness. For future occasions, we strongly encourage you to contact a member of our staff in the event of finding any failure in this area. Providing total confidence in cleanliness is of prime importance to us, and we will always be more than happy to rectify any situation that does not meet our established standards. Regarding your dissatisfaction with our cuisine, we will relay your opinions to our team of professional chefs, who will make the most of the improvement possibilities that your comments provide us with. Gastronomy is a pillar of our company, and our team is dedicated to achieve complete customer satisfaction. Your input is of great importance to us, and we will be addressing the concerns you raised with our teams in order to take action for improvement. Once again, thank you for sharing these useful words. Please allow us the opportunity to regain your trust and provide you with the exceptional experience you deserve in true Iberostar style. Warm regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maia L wrote a review Mar 2024
1 contribution
+1
the hotel its beautiful with a lot of great people and excelent service, always paying atention and including everyone. Andres one of the best in the hotel all the time he was looking if someone was missing or if they want to enjoy with the group
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded Mar 12, 2024
Dear Maia, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adele T wrote a review Mar 2024
Ohio17 contributions2 helpful votes
Pros: The grounds and the beach are just beautiful. It’s definitely a very pretty property. Dive shop people are the nicest we met while here. Book excursions from them. Some wait staff nice. Be sure to tip the good ones. Download a translator. No one speaks English well. The dollar is strong here. Pools are nice when not crowded. Go out early to save your beach chairs or you won’t get one. CONS: the resort beach is right next to a public beach so you get a lot of traffic from the public beach over onto the property which makes for a lot more crowds. I didn’t come to a resort to share the beach with rowdy locals. I agree with other people that the food is so so. Avoid the Japanese restaurant. I know a few people who got sick after eating there. They assign you a concierge at some of the buildings, and they are more like used car salesman than they are helpful. Kept wanting to sell me trips with some guy named goof. I would never buy anything from Goof. We had to fend for ourselves basically on how to get maid service where the action was all that kind of stuff we ended up on our own because we stopped using the concierge because all he wanted to do was sell a VIP club ownership. When we checked in they talked to us about a VIP beach package and we are glad we waited until the next day to decide to take it because they didn’t give us our coupons until the next day and the coupons included an $85 discount and why pay for a night that you’re not even going to use .? Don’t buy the VIP the night you check in wait and get it the following day and use the coupon. The Room. Thank you to JAYSEN such a nice kid who helped us with everything wrong with the room and we had one of the upgraded rooms a junior suite on the beach. First of all the air conditioning did not work, the TV did not work and the refrigerator was broken. Jason was kind enough to bring us a refrigerator from his own place. We finally got the TV working the Chromecast never worked but at least we got some TV channels and the air-conditioning was finally ok. We met a few people from the states, but they are few and far between. One couple from New York told us they went to Jamaica and stayed at a fabulous place The Grand Rose in Montego Bay, which is probably where we are going to go next time I know we would never come back here.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded Mar 11, 2024
Dear guest, We would like first and foremost to thank you for choosing us for your recent holiday and also for taking the time to share your opinion with us. We apologize for the inconveniences you faced with the beach crowdedness, communication issues and problems with your rooms. We understand the importance of providing our guests with comfortable, clean and stress free environments as they are necessary paramount for enjoyable vacations and we will be checking these aspects that you mentioned as your concerns. Regarding your concerns with our food, we want to assure you that we take all concerns regarding the quality and safety of our food very seriously and have both an internal department and an external company responsible for ensuring the highest standards. Anyhow, we will be sharing your comments with the corresponding departments. Once again, thank you for staying with us. Please rest assured that we have taken your concerns seriously. Regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen W wrote a review Mar 2024
Darwen, United Kingdom110 contributions81 helpful votes
+1
We have just returned from another great holiday at the Iberostar Selection Hacienda Dominicus, even though it is 20 years since we first visited it is still a lovely place to visit. The hotel and gardens are well maintained and the staff friendly. We originally had a junior suite but upgraded on arrival to a rooftop suite having a terrace above our room reached by a spiral staircase. Whilst we perhaps didn’t use the terrace as much as we should have, it was nice to be able to go upstairs and relax on the sun loungers or in the jacuzzi and enjoy a glass of wine in private, the only downside was there was no waiter service to bring more drinks. There are five specialty restaurants, Japanese, Mexican, Italian Steakhouse, French and seafood along with the main buffet. We didn’t go to the seafood restaurant as my wife doesn’t like seafood., the Japanese is always good with the chef providing some entertainment as he cooks, the Italian Steakhouse we weren’t keen on, the steak said it came with potatoes and vegetables, but there were only potato wedges with it and I had to ask for the vegetables, the steak was a bit chewy as well. The French restaurant was the best, the service was excellent, the steak was so tender and the crepes freshly cooked. All the restaurants require a reservation apart from the Mexican, this was changed this year and it was a case of just turn up and see if they had a table. We found that the service was a bit chaotic as the staff didn’t know how many guests were arriving or at what time, the service wasn’t as good as last year and the food was just average, which is a shame as last year we visited the Mexican at least twice. The main buffet is very good with a large selection of food, in my case too much as I like to try so many things and I got the seafood that my wife isn’t keen on, Caribbean lobster was on the buffet twice whilst we were there. There is a good selection of desserts but I preferred to g to the Star Café where they had some excellent fruit tartlets. The lobby and bar is very spacious and has plenty of seating, with live music most evenings however, as we are Iberostar Club members we tended to use the SP lounge, it was quitter, cooler and free from people smoking. We caught a couple of the show in the theatre, both were good as the entertainment staff sang live, better than when wee first used to go when it was all mimed to taped music. Dominican night, held outside featured fire eaters and dancers who were very good. The gardens are well maintained and it is nice to walk around the hotel, where there is plenty of wildlife to see, the peacocks, moorhens, ducks, turtles, fish and pelicans swimming over the sea and diving down for fish. As is always the case nowadays, people were going down to reserve sun loungers early in the morning and not returning, in some cases, for a number of hours. Although the Star Prestige area of the beach had plenty of sun loungers and Balinese beds, some were reserved before 7:00 am with people not turning up until lunchtime, or people “reserving” both sun loungers and a Balinese bed. The beach at Hacienda is very good, with no seaweed. The Star Prestige area now has a lunchtime barbecue, burgers, hot dogs, skewers, chips, salad, which is handy if you don’t want to go the buffet. Excellent service from Star Prestige staff, especially Leidy, who arranged the upgrade, Carlos and Nady. The Club staff Noemi, who signed us up last year, and James, our waitresses/waiters, Minoska, Kilimanis, Ismael and Hairo, the Star Prestige staff at the beach, Domingo, Manuel, Emilio and Carlos, Juan and Samuel in El Colonial and even Raul the ever happy gardener plus so many more friendly staff. Our only complaints are with attention to detail, the doorstop in the bathroom was broken with a piece of metal and screw remaining on the floor, this could cut someone foot if they caught it; the bathroom door was difficult to close as it was catching on the door frame; one of the wardrobe doors had no guide at the bottom so would swing outwards, the cupboard door in front of the minibar was loose and dropped when you opened it, it just needs a screw tightening up (I didn’t have a screwdriver), there was no bottle opener in our room until the day before we left. At the top of the stairs to the rooftop terrace, there was an area of wall, approximately 3m², that had been roughly painted white, this looked like a temporary paint job as it wasn’t neatly done and the rest of the walls were a different colour, also the some of the decking on the terrace was lifting up and I stubbed my toe on it on one occasion. There is an Iberostar app that you can use whilst at the hotel, it provides information, restaurant reservations, ability to contact reception and at the end of the holiday you are asked to complete a questionnaire about the facilities. Most of the questions are tick box answers there is only one free form section at the ned where it ask about the app, it would be useful to be able to comment on the hotel, as some of the comments above could have been added to the questionnaire rather than putting them on Tripadvisor. Despite the above the holiday was very good and we are looking to book again next year for what will be our sixth visit.
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Date of stay: February 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rossina García, Owner at Iberostar Selection Hacienda Dominicus
Responded Mar 11, 2024
Dear Stephen, We would like to thank you for choosing Iberostar, once more for your holiday. It has been really good to read that you had such a great time in our hospitality and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. Your loyalty through the years is of great value for us. Thank you once again for sharing your review and we hope to see you again very soon. Best Regards, Online Reputation Manager Iberostar Selection Hacienda Dominicus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Bayahibe area.
PRICE RANGE
$278 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar hacienda dominicus hotel bayahibe, iberostar hotel bayahibe, iberostar hotel hacienda dominicus, iberostar la romana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvinceBayahibe
NUMBER OF ROOMS
504
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR SELECTION HACIENDA DOMINICUS - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Bayahibe, Dominican Republic)

Frequently Asked Questions about Iberostar Selection Hacienda Dominicus
Which popular attractions are close to Iberostar Selection Hacienda Dominicus?
Nearby attractions include Color Cafe (0.4 miles), Fine Cigars Bayahibe (0.2 miles), and Museo y Fabrica de Puras (0.2 miles).
What are some of the property amenities at Iberostar Selection Hacienda Dominicus?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Hacienda Dominicus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Hacienda Dominicus?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Hacienda Dominicus?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Hacienda Dominicus?
Conveniently located restaurants include Restaurant Da Manuel la Cueva, Viva Mexico, and Tracadero Restaurante.
Are there opportunities to exercise at Iberostar Selection Hacienda Dominicus?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Iberostar Selection Hacienda Dominicus have airport transportation?
Yes, Iberostar Selection Hacienda Dominicus offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Selection Hacienda Dominicus?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Selection Hacienda Dominicus offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Hacienda Dominicus?
The staff speaks multiple languages, including English, Spanish, French, and German.