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Gran Tacande Wellness & Relax Costa Adeje

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Avda. Alcalde Walter Paetzmann s/n Playa Del Duque, 38670, Adeje, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2030)
Room & Suite (490)
Pool & Beach (358)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gran Tacande Wellness & Relax Costa Adeje
Updated 01/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 68 hotels in Costa Adeje
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is located in the exclusive Costa Adeje area, beside Playa del Duque, in a glorious setting overlooking the sea with a beautiful view of southern Tenerife and the Island of La Gomera. This magnificent Canary mansion offers a peaceful and intimate atmosphere, splendid gardens and swimming pools for relaxation and enjoyment - the perfect spot for an unforgettable break. The construction is divided in four colonial style blocks: Sansofe, San Sebastian, Malpais and Casa Fuerte. Gran Tacande · Wellness & Relax not only offers magnificent seaviews from its rooms and suites, but also top Canary, national and international cuisine in its exquisite and pleasantly discrete restaurants. Take in the relaxing atmosphere of the “Vitanova Spa” thalassotherapy centre, where you can benefit from the thermal waters and special treatments.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Classic
Languages Spoken
English, French, Spanish, German and 1 more
2,961Reviews296Q+A100Room tips
Traveler rating
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Popular mentions
Michael W wrote a review Dec 2020
Chorley, United Kingdom5 contributions1 helpful vote
We spent six nights at the Gran Tacande as a replacement for our hotel which had shut. The hotel itself is beautiful, the rooms are top notch and the pool area is very nice. We very much enjoyed our time there. My only criticism is they could use a few extra bar staff given that they have to come to the table to take your order due to coronavirus. However, the bar staff that are there work extremely hard to get round to everyone. A particular highlight was Andreas' couples poolside massage class. Overall, a very good hotel with very attentive staff.
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Date of stay: December 2020Trip type: Traveled with family
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Gary D wrote a review Dec 2020
2 contributions
We have just finished a great 10 days in this hotel and I have to say we loved every minute. All the staff were lovely and very friendly,our room was huge with a jacuzzi bath in the middle it and we never had a bad meal during our whole stay. A special mention has to go to Andrea from the animation team who is one of the nicest guys I've ever met and really worked hard to keep people entertained with daily activities even with the current restrictions in place.We had massage classes, a spa circuit and aqua aerobics with him. I would definitely recommend this hotel to anyone thinking about booking and will hope to stay here again on our next trip. Thanks for a great holiday Gran Tacande from Gary,Anouska and the children
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Date of stay: December 2020Trip type: Traveled with family
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Response from Responsable Calidad, Otros at Gran Tacande Wellness & Relax Costa Adeje
Responded 3 weeks ago
Dear Gary D, Our most sincere thankfulness for sharing this outstanding review on TripAdvisor about your recent stay in our hotel Gran Tacande Wellness & Relax. It is a real pleasure for our whole team to read about your satisfaction with the facilities of our hotel and the room assigned and, most of all, with the service provided in any of our departments. All our staff members make daily efforts in order to guarantee the best service to our customers, always taking into consideration the safety procedures, therefore your words are the best reward to our kard work. We will forward your comments to the staff members you mentioned and especially thank you for highlighting the great animation programme, designed with the only aim to entertain and make ous guests disconnect. We would love to have the possibility to welcome you in the near future to our Gran Tacande so that you and your family can repeat this wonderful Christmas holiday. It would be a pleasure to see you! Best regards.
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Kelly D wrote a review Dec 2020
Birmingham, United Kingdom9 contributions2 helpful votes
This review may be a little long as I want to try and cover everything. We luckily managed to fly out on one of the last flights to leave the UK. The day before we were due to fly out we were informed that our original hotel was closed so we was being upgraded to Gran Tacande. First impressions were really good. The hotel is beautiful and the reception staff and management are really friendly and helpful. We decided to upgrade to Gold Class swim up room for €60 per night. We thought it was a great deal. Including in the gold class is 1 spa circuit, the sunset terrace, which has a bar and heated infinity pool, free gift etc. Room - Our room was really spacious and very modern. The bed was huge and really comfortable. There is a large telly on the wall that has English channels and you can stream from your phone on to the telly too. The swim up was a brilliant addition. Our son loved that he had his own pool. Food - I cant complain at all about the food. There is so much choice so you will always find something you like. The meat is cooked fresh and steaks cooked to your preference. There is always a joint at the carving station too. Everything we had was delicious and considering this hotel doesn't usually offer All Inclusive I think they done a brilliant job. Location  - The hotel is right by a shopping mall and about 10 minutes walk to the bars and restaurants. Took us about 20mins to get to the beach but we do have a child in a wheelchair so walk a little slower. Accessible - We have a child in a wheelchair so thought it might be helpful to include about the accessibility for anyone else in our situation. The hotel is really accessible. There are ramps and elevators everywhere so we never struggled to get to any part of the hotel. The rooms were large enough to get the wheelchair around and to store. Covid - Masks have to be worn around the hotel unless you are seated or in the pool. There are hand santinising stations all around the hotel too. All staff wear masks. There was a 10pm curfew but this didn't impact our stay. They handled covid really well and we always felt safe. Id say safer than we feel at home. Staff - One of the best things about this hotel is the staff. They are all super friendly and helpful. Some of the best staff we have had in any hotel around the world. Nothing was too much trouble, they always greeted you and made my son feel special too. Christmas - The hotel is decorated with Christmas decorations, they played Christmas music and on Christmas day Santa visited and all the children got a present. Our son is 10 and got a smart watch. We thought this was a lovely touch and all the children were so excited to see santa. Entertainment - The entertainment every night was great. There was a 10pm curfew but that didn't really impact our stay at all. We had singers, Disney show, opera show, flamenco show, acrobats etc. All of them were really and a lot better standard than other hotels we have stayed at. I cant fault this hotel at all. I would recommend 100% and we was really sad to leave. We hope we return again in the future, once covid allows. Thank you to all of the staff at Grand Tacande. You made our Christmas stay really special.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Responsable Calidad, Otros at Gran Tacande Wellness & Relax Costa Adeje
Responded 3 weeks ago
Dear KellieD1988, We would like to thank you for sharing with us and all the users on TripAdvisor such a wonderful and detailed review letting us know many aspects about your recent stay in our complex. Definitely, your comments give us the necessary motivation to keep up the good work during these tough times! It is a real pleasure to read about your entire satisfaction with the facilities and installations throughout the hotel, including the wide and nicely decorated room; in this regard, we love to know that the upgrade to a Gold Level room was totally worthy, providing the possibility to enjoy your own pool or access to the wonderful San Sebastián plaza, the perfect spot to have a drink while sunbathing in a relaxing and exclusive area. During such a special time as Christimas, our whole team put an extra effort into trying to create an even warmer atmosphere so that our customers can enjoy every single minute of their stay with us; therefore, we love to read that the Santa Claus visit was one of the highlights and your son will keep that moment in his mind! All in all, thank you very much for recommending us and for stating that you cannot fault Gran Tacande. Our whole team will continue doing their very best to provide our guests with a memorable vacation, but nonetheless we hope to have the pleasure to welcome you back soon so that you can repeat this special holiday time. Kindest regards.
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Paul B wrote a review Dec 2020
Liverpool, United Kingdom3 contributions4 helpful votes
Stayed here for one week with my wife and 3 year old daughter, I thought bar staff was very arrogant and rude, felt like they didn’t want to be there or serve us, hotel is in a nice location but would not recommend for families as they don’t like children being children, Diego the chef was brilliant and needed more help serving food as he was on his own a lot of the time trying to serve several people, Andreas the kids entertainer was also good but was limited to what he could do as hotel restricted him from usual duties, thought hotel was understaffed.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Responsable Calidad, Otros at Gran Tacande Wellness & Relax Costa Adeje
Responded 4 weeks ago
Dear Paul B, Thank you for trusting our Dreamplace hotels for your family vacation and for letting us know your impressions about your stay in our hotel Gran Tacande Wellness & Relax on the TripAdvisor website. On the one hand, we are really glad to read some of the positive aspects you have highlighted during your stay, such as the helpful service from out kitchen staff or the amazing energy and attitude of the animation team, who always do their best in order to provide an enjoyable stay for adults and children. On the other hand, we would like to apologize for any inconvenience you may have found in our bar; we hope you understand these are not our standards at all, therefore we will take a deep look into the situation to make sure all our customers feel comfortable in every area of our hotel. We do not want you to keep that feeling about our Gran Tacande, so we kindly ask you to give us another chance in order to provide you with a 5 stars experience. Kind regards.
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Ruth K wrote a review Dec 2020
London, United Kingdom3 contributions7 helpful votes
I booked a Christmas holiday to stay at the “Tigotan Hotel in Las Americas Tenerife for the 16.12.2020 I was sent an email 2 weeks before my arrival informing me that the hotel is CLOSED and I can no longer stay there so they have arranged for me to stay in their sister hotel called Gran Tacanda hotel in Costa Adeje. One week before my arrival the Tigotan hotel informed me that the hotel is now OPEN and I can now stay there. Today the 16.12.2020 I arrived at my original Hotel the Tigotan to find it was CLOSED. I am absolutely outraged and don’t want to stay here. This complete incompetence has utterly ruined my entire Christmas holiday and I want to go back home to London.
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Date of stay: December 2020Trip type: Traveled solo
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PRICE RANGE
$152 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dream hotel costa adeje, dream resort costa adeje, gran tacande tenerife
FORMERLY KNOWN AS
Dream Hotel Gran Tacande
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
250
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Frequently Asked Questions about Gran Tacande Wellness & Relax Costa Adeje
Which popular attractions are close to Gran Tacande Wellness & Relax Costa Adeje?
Nearby attractions include Playa del Duque (0.1 miles), Centro Comercial Plaza del Duque (0.1 miles), and Scandal Dinner Show (0.1 miles).
What are some of the property amenities at Gran Tacande Wellness & Relax Costa Adeje?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Gran Tacande Wellness & Relax Costa Adeje?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Tacande Wellness & Relax Costa Adeje?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Gran Tacande Wellness & Relax Costa Adeje?
Yes, free parking is available to guests.
What are some restaurants close to Gran Tacande Wellness & Relax Costa Adeje?
Conveniently located restaurants include Restaurante Donaire, Fish & Lobster Tenerife, and Restaurante La Laja.
Are there opportunities to exercise at Gran Tacande Wellness & Relax Costa Adeje?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Gran Tacande Wellness & Relax Costa Adeje have an airport shuttle?
Yes, Gran Tacande Wellness & Relax Costa Adeje offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gran Tacande Wellness & Relax Costa Adeje?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Tacande Wellness & Relax Costa Adeje offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gran Tacande Wellness & Relax Costa Adeje?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.