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Sheraton La Caleta Resort & Spa

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Calle La Enramada, 9, 38670, Adeje, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1648)
360
Panoramas (26)
Room & Suite (448)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton La Caleta Resort & Spa
Updated 07/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 68 hotels in Costa Adeje
Location
Cleanliness
Service
Value
Travelers' Choice

Strategically located in the exclusive resort area of Costa Adeje, Sheraton La Caleta is surrounded on one side by dramatic mountains and on the other by the blue Atlantic Ocean. Offering direct access to the coast-line promenade, the resort is a few minutes' walk from the beautiful beaches of Tenerife and its water sports. The Canarian Archipelago enjoys an exceptional climate of 23ºC all year round. This, in combination with Tenerife's remarkable natural habitat, makes the hotel a peaceful and relaxing destination for a wide variety of travellers.

The resort has 284 bright and spacious rooms all with spectacular views of the Ocean from their private terraces, including 20 premium Suites. A well-deserved rest will be found in our signature Sheraton Sweet Sleeper Beds.

Guests take time to sample the delights of our 4 restaurants and 2 bars, and savour the variety offered at our El Parador buffet restaurant; taste authentic Japanese specialties in Kamakura restaurant; get to know the best of Spanish cuisine at La Venta restaurant or indulge in a light Mediterranean lunch by the pool at Vivace.

Families enjoy fun-filled adventures within the hotel's 18.000 Square meters of subtropical gardens and terraces, magnificent sea-water pool and 2 fresh-water heated pools.

The hotel offers a new sport center facility, Padel and tenis coursts and the reknown Spa Eutonos and 24h Sheraton fitness gym.

Whether guests are looking for a peaceful relaxing vacation or a fun-filled family getaway, our hotel's mission is to allow them to make warm long-lasting memories.

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Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Mini golf
Tennis court
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, German
Hotel links
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2,803Reviews201Q+A100Room tips
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Popular mentions
juSS wrote a review Jan 5
257 contributions157 helpful votes
This is a very nice hotel, and the staff are brilliant; friendly and helpful. For the most part the facilitates at the hotel are good, the rooms are clean, housekeeping is very attentive and rooms are quite spacious - even the basic rooms. Of course during the pandemic times, the hotel is restricted in some of its offerings and all guests, along with staff, have to wear face masks when in public areas unless eating / drinking at a table. The hotel has adapted its breakfast restaurant as a result of the pandemic and there is a full contactless experience with the chefs and various food stations; in an effort to minimise unnecessary contract. Regardless the breakfast was very good with a wide variety of choices; fresh juices, hot chocolate, an omelette / egg station. All staff preparing food are behind screens. The pool area was not too busy during our stay and there is opportunity to have drinks and food outside too near the pools. Inside the rooms, even though it was clean and tidy, it is clear the hotel is ageing and some things can use an upgrade such as bedding, and chairs. The floor in the room gets very cold so it was disappointing that the basic rooms did not seem to have any slippers, as these were on the housekeeping trolleys and our friends had them in their rooms. I am sure it is possible to request this but never got around to it. Also the room TVs allow you to play movies / videos from your personal devices via a browser link. (It is the first time I have watched TV in a hotel - but the pandemic curfew meant we could not be out too late / early.) The hotel has a happy hour session for drinks in the evenings and during the pandemic times, this was quite good noting the limitations, and the drinks worked out quite cheap. The hotel has very good rules to help protect guests and staff during the pandemic times, and visitors also need to produce proof of a negative covid test. This is good to know. There is also a car park underground which is great if you hire a car. There is a need to pay room rates up front on check in, which is unusual in my experience but it worked out well as I just dropped the key off on check out. I would recommend the hotel, as long as the price is right too! For us the rates were not bad for this quality of hotel, area and inclusion of breakfast in Tenerife but I would not pay too much more.
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Date of stay: December 2020Trip type: Traveled with friends
2 Helpful votes
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Response from Yulia Altukhova, Marketing at Sheraton La Caleta Resort & Spa
Responded 2 weeks ago
Dear juSS05, Thank you for choosing Sheraton La Caleta for your holiday in Tenerife and for sharing your review with us. We are happy to read that you have enjoyed main facilities that our hotel has to offer as well as our helpful and friendly staff. It makes us truly proud that we have been able to meet your overall expectations throughout your stay and look forward to welcoming you back soon. Kind regards, Yulia Altukhova Marketing Executive
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Hanna J wrote a review Dec 2020
2 contributions1 helpful vote
We are a bit torn. Staffs are wonderful but we are very disappointed about the food and hotel services in general... It’s not at all a 5 star hotel experience in terms of food or hotel services. Pools were too cold to enter and not a single evening entertainment was provided from Dec 22-26... My kids have mosquito attacks for two days even after my complaints and finally on the 3rd day, they put some mosquito repellent.. room service was almost disgusting:( I am disappointed overall...
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Yulia Altukhova, Marketing at Sheraton La Caleta Resort & Spa
Responded 3 weeks ago
Dear 875hannaj, Thank you for choosing Sheraton La Caleta for your holidays in Tenerife and for sharing your review with us. We regret to learn that your experience at the resort has not fully lived up to your expectations. Please rest assured that your comments have been noted and will be followed up appropriately We apologize for any inconveniences you may have encountered during your stay and we hope to have the opportunity of welcoming you back to our hotel again in the near future.. Kind regards,
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609RogerH wrote a review Dec 2020
Sidmouth, United Kingdom338 contributions102 helpful votes
From the moment we walked in and were greeted by a wonderful receptionist originally from Poland, we knew it was going to be a good stay. All the staff are great and efficient from the breakfast staff through to the bar staff at happy hour. The room was kept clean. We asked for extra soap which was delivered immediately and at the end of our stay asked for an extension from the midday checkout which was agreed with no fuss. The whole stay was absolutely wonderful
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Date of stay: December 2020
Value
Cleanliness
Service
Room Tip: Our room was facing the pool on the second floor which was quiet
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Response from Yulia Altukhova, Marketing at Sheraton La Caleta Resort & Spa
Responded 3 weeks ago
Dear 609RogerH, Thank you for choosing Sheraton La Caleta Resort & Spa for your stay as well as for taking your time to share you experience with us. We are grateful for your warm comments about our amenities and rooms; as well as about our helpful and friendly staff, since they are the principal reason we are able to provide high quality service to our guests. It would be a pleasure to have you back with us in the near future Kind regards,
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chockey wrote a review Dec 2020
Chaweng, Thailand80 contributions28 helpful votes
My wife and I stayed at the Sheraton for 3 nights. We were upgraded to a Club Room and found the hotel staff to all be very helpful and attentive. Obviously they are offering a reduced service due to the pandemic and lower occupancy but it still felt like we had made a good choice of hotel. Would have no hesitation in returning here in the future. Thank you Sheraton!!
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Yulia Altukhova, Marketing at Sheraton La Caleta Resort & Spa
Responded 3 weeks ago
Dear chockey, Thank you for your kind feedback after your recent stay at Sheraton La Caleta Resort & Spa. We are absolutely delighted to learn that we were able to meet your expectations. Our professional, friendly and courteous team are always on hand to ensure a relaxed and enjoyable stay. We look forward to welcoming you on your next visit! Kind regards
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Dorienne wrote a review Dec 2020
West Midlands338 contributions127 helpful votes
From the moment we stepped into Sheraton La Caleta we felt welcomed and safe. The security and anti-Covid measures are impressive. Our greeting at reception was warm and professional and this reception team is a credit to the hotel. Time and again they proved to be very helpful. Our Club room was immaculate - and yes, the beds really ARE extremely comfortable! The bottles of water, replenished each day, were a nice touch. The "assisted buffet" at breakfast with its one-way system was well-managed and had a wide choice of food and drinks. But the highlight for us was the Spanish restaurant, La Venta. A limited (at present) but imaginative menu provided us with delicious and varied dinners and drinks.The staff here were superb and the place has a great authentic atmosphere. It was also delightful to stroll through the sub-tropical gardens and have lunch in the pool bar, where once again the food, drinks and service were excellent. In the midst of global turmoil the Sheraton La Caleta was like a tranquil haven and was a real tonic for us. We shall certainly be returning!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Yulia Altukhova, Marketing at Sheraton La Caleta Resort & Spa
Responded 3 weeks ago
Dear Dorienne, Thank you for choosing Sheraton La Caleta for your stay in Tenerife and for taking a moment to share such a pleasant review with us. We are absolutely delighted to learn that we met your expectations on all aspects and that our team was able to make you feel welcomed from the very first moment. It pleases us to know that you enjoyed our hotels´ facilities as well as our spacious Club Room room featuring a custom-designed Sheraton Bed. It would be a pleasure to have you back with us in the near future. Kind regards,
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PRICE RANGE
$192 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton la caleta hotel adeje, sheraton la caleta resort and spa, sheraton adeje, la caleta tenerife, adeje sheraton, sheraton tenerife
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
284
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Frequently Asked Questions about Sheraton La Caleta Resort & Spa
Which popular attractions are close to Sheraton La Caleta Resort & Spa?
Nearby attractions include Playa De La Enramada (0.1 miles), Samoa Cocktail Club (0.3 miles), and Iglesia San Sebastian (0.05 miles).
What are some of the property amenities at Sheraton La Caleta Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton La Caleta Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton La Caleta Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton La Caleta Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Sheraton La Caleta Resort & Spa?
Conveniently located restaurants include Spice Garden La Caleta, Wotherspoons Cafe Bar, and Fish & Lobster Tenerife.
Are there opportunities to exercise at Sheraton La Caleta Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton La Caleta Resort & Spa have an airport shuttle?
Yes, Sheraton La Caleta Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton La Caleta Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton La Caleta Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton La Caleta Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, and German.