We stayed here for 2 weeks starting on the 8th October, its in a fairly good location as long as you dont mind walking up a hill to get down to the beach and a few good places around to buy things like drinks and snacks...

...The location of the hotel is always good there is a number of excellent restaurants in the shopping centre 5 minutes (if that) and the beach front is roughly 15 mims which is on a hill so going down is fine coming back up with a little one did seem a lot longer 😀 over all an excellent hotel would highly recommend to anyone...

...Location wise cannot fault, 10 min walk downhill to the beach, restaurants and bars, there is a big market across the road twice a week, bus stops nearby as well (including Siam park and Siam mall free buses) as is the road train stop, also supermarket a stones throw away with everything reasonably priced and lots of choice...

...The location is ok however be prepared to walk up hills to the beach and restaurants so not a good place if you need accessibility...

...The hotel is in a central location, 10/15min walk from the beach and restaurants...

...Location is also great a short 10 minute walk to the bars and restaurants at Fanabe and close to the shopping centre over the road which had some great places to eat and shops...

...The whole resort and rooms are spotlessly clean, brilliant staff, food & drink selection for all inclusive was fantastic, rooms are spacious and the location is great, close enough to walk to the beach, shops, bars etc but not that close that you get all the noise from the seafront...

...We liked the location - walk down and turn right and playa del duque area was very upmarket...

...We like the location as close to a nice shopping centre with restaurants. I would try a different hotel in this location next time...

The hotel is in a great location close to everything you need if self catering as we were...

Lovely hotel great location has everything you need close by like supermarkets and shops...

...Location is perfect, a pleasant 10 minute walk to the beach, I read so many reviews about a huge hill but I didn’t find this hill a challenge & it didn’t bother us. All in all a fantastic stay & we are definitely looking to visit again, perfect for families as so much activities going on & great location...

...Location: really close to everything really but walking to the beach means a pretty steep hill...

We have just returned from GF Isabel booked some time ago based on price location and mainly positive reviews... Good points: Always get a sun bed Great food choice Clean apartment Friendly staff Value for money Excellent location Great for children inc babies and toddlers Fresh towels for pool Cleaners in everyday Things people may not like you had to put your toilet roll in a bin, no issue for us as Greece is the same however this might not suit everyone...

...Location great 10 mins walk to Fanabe beach and restaurants...

...rooms were very spacious Swimming pool area is nice and location very close to shops bars water park, entertainment very average and my personal opinion the food was not great not much of a selection and was cold at times but I am a fussy eater...

...Location is spot on, although I’d say if you have a mobility problem the walk up and down to the beach, bars and restaurants would be a challenge...

...The location and cleanliness of the property means its a good choice for anyone just wanting a base but it's by no means luxurious or comfortable as you would expect with a 4 star...

...Overall it was an enjoyable stay, but the room (621) location was a bit of a let down, especially as it got no sun at any point...

...The location was great and there were lots of bars, restaurants & supermarkets all around...

...It feels more like a canarian village rather than a hotel which we loved... We put the 2 sofas together for my boys to sleep in...

...The balcony was lovely to sit out on in the morning and evening...

...Our apartment was beautiful, with everything we needed...

...Bungalow was clean and spacious with balcony area with table and chairs...

...The only thing I would say is the decor could do with updating and brightening up a bit...

...The hotel is clean, I love the look of the hotel and how it’s not really modern as it has character...

Amazing place set out like a village...

...It is canarian style but this does make it dark... We saw a bee gees tribute show which was good but it didn't seem that the eve entertainment was popular as it was quiet...

...Furniture is a bit dated, if you prefer modern design this is not a place for you...

...The setting is very pleasant as a village style...

...The living room was large as was the bedroom , there is decent storage as well ...

Lovely traditional style hotel... We stayed in a bungalow which was spotlessly clean and comfortable...

...The bar area is right next to the mini disco and all the doors are open so every night at 8pm you have to listen to baby shark music etc...

Lovely traditional looking hotel with nice outdoor pool and bar area...

...Overall, this was a very disappointing experience; tired rooms, dark and dingy, worn out beds and sofa, ant infested and poorly equipped kitchenette...

...We stayed in a one bed apartment towards the back of the hotel and the room was enormous and really well presented. I guess it's not ultra modern decor but that was fine for us... We loved the traditional Spanish style of the hotel, it felt like we were staying in the Pirates of the Caribbean ride at Disneyland :) We will return soon, hopefully for longer!...

...Currently sitting on my balcony at 11:30om listening to the cracking entertainment taking place at the sister hotel Fananbe over the road...

The hotel itself is very quirky like a Spanish village and is great for families as there's alot of things for the children...

...I think the hotel has huge potential but there is certain areas that just need some TLC!...

...As other people have said the rooms are slightly out dated decor wise but they were still very comfy and full equipped with everything you needed, and spacious...

...The rooms we had were on the seventh floor, very uncomfortable plug sockets didn't work unless the light was switched on which was no good if you won't to put your phone on charge over night... The rooms may be cleaned daily but not that well as we had to move the sofa as I dropped something behind it, the dust and dirt underneath was unbelievable... My grandchildren found a cockroach in the cupboard in the kitchen, and ants in the bedroom, also there front door handle was coming away from the door and thy had trouble opening the front door...

...As the time was now 01:30 I was told they weren’t contactable and I’d have to wait until the morning, again not acceptable so I continued to complain and remarkably they found another two rooms, side by side and with working AC!! Couple of issues here, firstly they are happy to allocated out rooms with faulty AC, knowing that these rooms are family rooms and uncomfortable, secondly the manner the issue was dealt with, if we’d simply been relocated and say it was a simple mistake...

Absolutely amazing couldn’t fault the hotel staff are great, helpful polite friendly the rooms are good clean spacious that the kitchen, consists kettle, orange juicer. a coffee maker, toaster cutlery utensils frying, pan saucepans we had one bedroom apartment big rooms, clean tidy beds made every day new towels every day...

...The room can we tea towel and sponge with washing up liquid.there was a fridge,juicer,microwave and kettle. The rooms we cleaned to a high standard every day and the complex was clean and tidy...

This hotel is in a good location supermarket shops and restaurants nearby... Our sc apt was spacious lots of storage and good equipment microwave toaster kettle juicer etc... We asked for a porter on our last day as our room 236 was over 500 walking steps from reception and he arrived early and was very helpful...

...my only negative would be the beds in the rooms were on wheels was really annoying when you roll over and end up across the room... Facilities in the room are fantastic has everything you need... We stayed bed and breakfast and thought the breakfast was nice had everything you needed...

...Some of the rooms could be a long walk as the complex is spread out, so be wary if this is a concern, but they have a bellboy system to help you with cases if required...

...Rooms are big and the Sep bedrooms are spot on, especially when one of your party likes to stay up and watch TV😜 this trip was bitter sweet for us though, hence the review later in the year... We stayed B&B which is great for us as there are loads of lovely restaurants in the area...

...We were given room 355 which was an accessible room... I spoke to one of their receptionists and they provided us with a different room (Room 618) on the following day... However, this room was a ground floor room which didn’t have a private balcony, rather it had a strip of soil and grass... Overall, this was a very disappointing experience; tired rooms, dark and dingy, worn out beds and sofa, ant infested and poorly equipped kitchenette...

...On arrival we were allocated room 403 in the main building, which had a large terrace with fantastic sea views and full sun everyday... The beds were a good quality, always slept well and the rooms were cleaned everyday by the hardworking staff...

...Arrived at the hotel at 3pm to be informed our room was not ready, the cleaners would be going there now so give them at least 30 minutes... Entering the room was two single beds, no cot or bed for our two children... Room dated as people have previously stated, broken floor tiles etc... however it was clean, and clean towels and bedding was provided daily by the maids, who knocked on at 9am daily to offer there services (slightly early in my opinion) We didn’t try the food on the complex as were self catering and preferred to walk into adeje which took approx 5/10 mins downhill with shops etc on route down...

...Overall we had a nice enough stay but i think there is certain areas that need to be improved, especially with the hotel been classed as 4* We arrived just before 10pm at night and it took about 40 mins to get to our room, we were waiting around for concierge, it would have been nice to be offered a drink while we were waiting... We got quite a few small ants in the room which wasnt ideal when they were on the kitchen sides The wi-fi isnt great either so had to purchase extra data... I appreciate it would be a big expense to put and iron and ironing board in everyroom but i wouldn't expect to have to pay to hire it out There was a couple of occasions where they ran out of tea bags at breakfast... I think the hotel has huge potential but there is certain areas that just need some TLC!...

We arrived at the hotel around mid-afternoon, but our room wasn't ready but were given the key to keep luggage safe until it was... I'll start the review off with the room... We were given a room on the ground floor, looking onto a wall, didn't get any sun throughout the day and had grass in front of the door which got covered in mud due to the sprinklers going on over night (we weren't told about the sprinklers)... The room itself was fine, the sofa had been converted into beds for our kids and were able to be moved about as desired, so we made it into a double bed for the kids to sleep next to each other... Overall it was an enjoyable stay, but the room (621) location was a bit of a let down, especially as it got no sun at any point...

...Rooms are well equipped, personally we didn’t agree with the “outdated” comments, finding the both the resort and rooms have a cohesive theme, if you’re someone who prefers modern style then this probably won’t be for you, but we found it to be quite welcome...

...They said there were lifts so a 1st floor room would be adequate but these broke on a regular basis...

...We booked this hotel because we had friends staying in gf fannabe across the road and as we couldn't get in there we decided to book here instead to be close to them. First impressions were good we liked the style being typically Spanish although in my opinion having stayed it various 4 star hotels I think the rooms are more on the standard of a 3star don't get me wrong they are very clean just a few touches lacking we had a couple of loose floor tiles and a socket hanging off the wall !!... Our room was 425 I asked for 4th floor thats what we got lovely view and big balcony...

...We got to the hotel about 11pm and were checked in within a matter of minutes... The shower rooms are very cramped and very humid, they would benefit from some air-con!...

After initially being given the wrong room (bungalow on ground floor at back of hotel) we were then given an apartment near the reception... Cleaners didn’t clean our room until 2:30pm on some of the days which we found quite late...

...When we arrived our room wasn’t ready so they offered us a free drink and said it was worth the wait... As other people have said the rooms are slightly out dated decor wise but they were still very comfy and full equipped with everything you needed, and spacious...

...We had plenty of plug sockets in every room, but only 3 worked, when plugging my phone charger in, the outlet disappeared into the wall, very dangerous...

...We had breakfast at the hotel regularly and we are very glad we didnt go all inclusive, the breakfast was very poor but the little one enjoyed the pancakes. If you are staying the babushkas bar next door does a great breakfast and is much cheaper than the hotel its self... We bought drinks a few times around the pool and even though we paid for them they were very much off branded products and tasted iffy so we ended up just buying drinks at the mini market on site and Hyper Dino next door... All in all i would say the hotel is bang average at best, we booked this due to going to america next year and this was a cheap European break for us and it was just that, you get what you pay for!...

...We stayed half board, food was lovely for breakfast and dinner and lots of variety. No drinks provided at dinner which is standard I think but water should be free not 3 euros each every night... There is an excursion shop just outside the hotel where we booked Siam Park and Loro Park, it was much cheaper then the reps in the hotel quoted... Watersports were also very near 10/15 minute walk, we went on the banana boat for 20 euros each...

...There is a lovely Pizzeria called san marco across from the hotel and we also used the hiper dino next to the hotel for supplies as well as the one within Siam mall as we were self catering and the food is a lot cheaper in that one... Top tip if you are wishing to go into las Americas/ -Cristianos then the 467 bus stops near the hotel and only cost us 6 euro for the 4 of us...

The worst Hotel we have ever stayed in, although the reception staff were very friendly when we arrived that's as far as it went... The staff pester you as soon as you walk in asking if you wont drinks but don't tell you that you have to pay for them before you leave the restaurant... Although thy have a photograph on sight that is willing to take photo's of your family group thy are to pushe and posed not natural and very over priced Overall I would not recommend this Hotel to my worst enemy...

...Our only little niggles were having to pay so much for the drinks at the evening meal. I know this happens in other hoteis, but it seems unfair to have to pay for water... Also thought that the safes in the room should not be an added extra...

...Top tip definitely pay for bungalow... We paid half board and they are very kind letting me choose lunch or dinner...

This hotel is defo not a 4 star, with only 2 sockets out the whole room working, fridge and freezer barely kept anything cool, the outside furniture was much to be desired (this was actually dealt with whlist there) the rooms are dated and I've stayed in better for the money paid the sunbed issue is a joke if your not down there at 10 you won't get one... We requested to downgrade to Self Catering which they agreed however Jet2 have offered me a refund of £17.50 for two week holiday!... The drink costs are a joke 3 small pineapple juices nearly 10 euros!... Cheaper to have a drink on the beach front or a beer!... If you want good car hire or excursions I recommend Michael at his shop next to babushkas bar, you will find it down the slope leaving hotel from the left... I would not recommend this hotel we paid over £3000 and wished we gone to our normal place Pubelo Torviscas...

...Great Hiper Dino supermarket next to hotel... Lots of expensive upmarket options for couples, then cafe types when we wanted something more in between but would recommend torviscas spice village, el makami, limoncello and Tasca la vida... Quite shocked to read the prices some people have paid for this hotel so maybe that’s why they are scoring it 1 star... We paid £1600 for 4 of us for a week with easyjet holidays... Worth booking through them rather than jet 2 or tui which always seem to be significantly more expensive...

...Worst hotel we have ever stayed In. We are full board, we asked to move to self catering as the food is the worst we have ever experienced... We only ate on the first day and didn't dare go back... We were offered £125 for the downgrade in board... We cannot eat anywhere for that...

...It cost us 7.5k and it has been truly awful...

...The hotel is tired and could do with a refurb but then the price will go up! We paid under £700 pp for a self catering package with jet2 for 10 days - a 5* hotel was double this... I did buy 2 shandys on arrival and i was shocked they were €10... No washing up liquid or dishcloth provided though!... As a couple this wasnt conducive to a relaxing holiday...

...We bought a book of drinks vouchers (20 euro for 10 non alcoholic drinks, 25 euro for 10 alcoholic drinks) you can purchase these from the restaurant...

...Isabel was the only one we could afford to stay at for 4 weeks. Found out drink vouchers are available, €25 for 10 vouchers of either bottles of cava or wine... Soft drink vouchers €18 for 10, can't recall how much the spirit vouchers were... You can also order pizzas from the main restaurant, costs between €6.50 - €8.50 or thereabouts...

We have just returned from GF Isabel booked some time ago based on price location and mainly positive reviews. We was aware it wasn’t modern decor if it was no doubt we would have paid double... Good points: Always get a sun bed Great food choice Clean apartment Friendly staff Value for money Excellent location Great for children inc babies and toddlers Fresh towels for pool Cleaners in everyday Things people may not like you had to put your toilet roll in a bin, no issue for us as Greece is the same however this might not suit everyone...

...I appreciate it would be a big expense to put and iron and ironing board in everyroom but i wouldn't expect to have to pay to hire it out There was a couple of occasions where they ran out of tea bags at breakfast...

...There a supermarket next door which opens at 10 but it is quite expensive... The cost to hire a safe seemed a bit steep to me with it costing €14 for the week but that could just be where I’ve been in the past...

...For the price - it’s ok Lots of negative reviews on here about the food and dated appearance of the Isabel, but in summary I would say it’s good value for the price we paid. We had a bungalow, yes these are a bit dated and could do with a refresh, but then it probably wouldn’t be £1700 for 3 people full board for 8 days... For the same period the Gran Adeje was around £3000 so it’s all relative...

...If you want a restful couples holiday - go somewhere else! I did not pay very much for this holiday as I booked well in advance using an airline special offer... If I had paid anywhere remotely near full price I would have been furious... To be completely honest, I probably got what I paid for!!!...

...Overall for the price it was good value and we had a good holiday just not our usual choice of hotel type. Our room was 425 I asked for 4th floor thats what we got lovely view and big balcony...

...Horrible stained cheap white patio furniture, needed a jet wash, or better still putting in a skip. The bathroom needs a complete refurbishment, very dated and rundown... Staying in a 4* hotel that couldnt be bothered to fix the 2 broken stars says it all really... Pool area very clean and tidy Cheap drinks (always a plus) as we was paying for ours, better spirts, not crap Location is great, reason for our second stay... We paid just under £3000 for b&b and didnt think this was value for money Unfortunately we wouldnt return to you again ...

...Spacious downstairs with the sofa splitting into 2 beds, kitchen which was equipped with a kettle, toaster, microwave, hob and fridge freezer a dining area and the added bonus of a downstairs loo and shower. The first floor had a double bedroom and a large bathroom with shower and bath... Villa was lovely and clean and comfortable, it had a lovely spacious garden with sun loungers and a whirlpool... Nice to have pool towels included for free and to be able to swap them for free also... Grounds of the hotel were clean and it has the feel of a typical Canarian town...

...The cleaners on our floor worked so hard and thoroughly cleaned the rooms daily... Also really appreciated the provision of towels...

...Rooms are spacious and cleaned everyday tho we did noticed a few cockroachs in both bungalows we where placed we decided to put the plugs in of a night in the sink / bath n didn't see any after that...

...The accommodation has everything you need for a comfortable stay and it is cleaned daily...

...They have good activities on at the pool for the kids but a little less chlorine would be better. What was good was how clean the hotel is, cleaning staff nice and friendly...

...Bungalow was clean and spacious with balcony area with table and chairs... We were mainly at the main pool which was clean and well maintained and we were always able to get sunloungers...

Absolutely amazing couldn’t fault the hotel staff are great, helpful polite friendly the rooms are good clean spacious that the kitchen, consists kettle, orange juicer. a coffee maker, toaster cutlery utensils frying, pan saucepans we had one bedroom apartment big rooms, clean tidy beds made every day new towels every day... The swimming pool is big clean warm couldn’t fault the whole holiday at all we have booked up to come go back next year...

...The room can we tea towel and sponge with washing up liquid.there was a fridge,juicer,microwave and kettle. The rooms we cleaned to a high standard every day and the complex was clean and tidy...

...The apartments were lovely very spacious and spotless. The maids came in every day and cleaned and made the beds... The staff couldn’t have been friendlier and made sure you were all kept topped up with drinks, plates cleared away before you moved for top ups... The pool area was again spotless and cleaned every day... I liked that they blocked off the pool area and sun beds until 10am so stopped people reserving sun beds at the crack of dawn...

The hotel is more like a small village, everything is spotlessly clean, in fact every thing about this place is almost perfect...

...There was an excellent variety of food and the rooms were cleaned everyday. We also noticed that outside cleaning was spotless and checked everyday.This hotel has a community/Family feel and met a lot of returning guests...

...The whole complex is immaculate, the staff are friendly and attentive and the 5 hotel cats are adorable... We stayed in one of the bungalows which was well equipped, very comfortable and cleaned every day... We loved coming back to the room to see what the cleaner had done with our childrens teddy bears every day!...

...All staff from reception to cleaners always went out of their way to say hello and ask if there was anything they could do. Rooms and outside areas kept clean and comfortable...

...Cleaners kept our bungalow absolutely spotless and reception staff were very helpful in all our requests. Great hot shower and comfy beds.Would definitely return...

...Arrived at the hotel at 3pm to be informed our room was not ready, the cleaners would be going there now so give them at least 30 minutes... Hotel staff very confused when I asked for a bed or bed linen for the sofa... however it was clean, and clean towels and bedding was provided daily by the maids, who knocked on at 9am daily to offer there services (slightly early in my opinion) We didn’t try the food on the complex as were self catering and preferred to walk into adeje which took approx 5/10 mins downhill with shops etc on route down...

...The beds were a good quality, always slept well and the rooms were cleaned everyday by the hardworking staff...

My fourth holiday at the Isabel, my first being during lockdown in December 2020, when hygiene practices were extremely good and I felt very safe. Cleaning continues to be very efficient throughout the hotel...

...Once inside we found ourselves in what was more a village than a Hotel, with every facility you could wish for, beautifully cared for public areas, an immaculate apartment with everything you could possibly need, including an electric orange juicer - never had one of those before... Towels were provided free of charge for pool use and there was even a lifeguard on duty...

...I don't want to completely complain, there were some pros on our stay PROS House keeping 10 out of 10 Clean towels every day Bungalow cleaned daily from top to bottom And staff very friendly and chatty Reception and bar staff, very friendly and very helpful. Pool area very clean and tidy Cheap drinks (always a plus) as we was paying for ours, better spirts, not crap Location is great, reason for our second stay... We enjoyed our stay with you at gf isable, just feel that to keep your 4* rating you need to upgrade the bathrooms, and keep an eye on attention to detail...

...Very quiet at night and the rooms were spotlessly clean...

...The maids came in every day and cleaned and made the beds... The staff couldn’t have been friendlier and made sure you were all kept topped up with drinks, plates cleared away before you moved for top ups... The pool area was again spotless and cleaned every day... I liked that they blocked off the pool area and sun beds until 10am so stopped people reserving sun beds at the crack of dawn... Thank you GF Isabel for making our holiday one to remember...

...All the staff from the reception to the cleaners are friendly and very professional, The only problem is my wife is a wheelchair user and the hotel is on a rather steep hill which made it almost impossible to leave the complex without booking a taxi...

...We enjoyed it so much that we extended our stay for another 4 weeks after the family left. Christmas festivities were well planned and catered fir everyone including our grandchildren... Our special thanks to Miss Natalia the Assistant Manager, Alicia, Norma & Jessica’ and all at the reception... Virginia in the little shop was so cherry and friendly... Honestly the staff couldn’t do enough... There was an excellent variety of food and the rooms were cleaned everyday... We also noticed that outside cleaning was spotless and checked everyday.This hotel has a community/Family feel and met a lot of returning guests...

...The staff are amazing, so helpful & friendly, they really look like they enjoy their job. I emailed prior to my visit & asked for a higher up bungalow near the pool & it’s exactly what I got (room 672)... We bought a book of drinks vouchers (20 euro for 10 non alcoholic drinks, 25 euro for 10 alcoholic drinks) you can purchase these from the restaurant... It was my sons 7th birthday midweek & he was so shocked & surprised to find a card, some chocolates & a hotel mascot from the hotel which was a lovely touch & really appreciated...

Considering it is such a large hotel we were still made to feel welcome and important. All staff from reception to cleaners always went out of their way to say hello and ask if there was anything they could do... Rooms and outside areas kept clean and comfortable... We were only bed and breakfast but food was well presented and plenty of choice...

...Cleaners kept our bungalow absolutely spotless and reception staff were very helpful in all our requests. Great hot shower and comfy beds.Would definitely return...

It’s been a first class experience for premium economy money. Check in was seamless, the rooms perfectly fine and the location pretty good... If you have a fire stick etc then bring it along (with your remote) and you have tv for the kids...

...My wife and I booked a holiday at GF Isabel because it seemed to provide comfortable living area as well as a kitchenette so we could enjoy simple breakfast in the quiet of our room. We were given room 355 which was an accessible room... I spoke to one of their receptionists and they provided us with a different room (Room 618) on the following day...

...On arrival we were allocated room 403 in the main building, which had a large terrace with fantastic sea views and full sun everyday... The beds were a good quality, always slept well and the rooms were cleaned everyday by the hardworking staff... Apart from Lito in the restaurant, the rest of the staff were very ignorant only interested in families not couples...

...I love my room, being well equipped and I request the same room each time, or one in the same area, as the balcony is in full sun for much of the day... If requested a member of staff will always bring a heated plate... Reception staff are efficient and check in process is very swift...

...Arrived at the hotel at 3pm to be informed our room was not ready, the cleaners would be going there now so give them at least 30 minutes... Hotel staff very confused when I asked for a bed or bed linen for the sofa... A short while later a cot bed arrived and linen to make the sofa into a bed for our 3 year old... however it was clean, and clean towels and bedding was provided daily by the maids, who knocked on at 9am daily to offer there services (slightly early in my opinion) We didn’t try the food on the complex as were self catering and preferred to walk into adeje which took approx 5/10 mins downhill with shops etc on route down... When we bought drinks from the bar it was card only and the quality was poor...

...Me and a friend stayed for a week all inclusive, and had a great time at the Isabel. The rooms are great and spacious, with comfortable beds, and cleaned every day... The staff are amazing - there are plenty of people working there and they take the effort to smile and say hello, making you feel welcome... The bars don’t accept cash, which I think is right these days, but you can pay by card or charge to your room and sort payment in cash at reception...

...We stayed in 3 bungalows, next to each other, which we asked for. Excellent situation, very near pool, which was kept very clean... The Pool bar was excellent with very good service... All the staff, especially the waiters were very helpful and courteous... One last thing, when I booked for my big birthday holiday, the travel agent said I would receive a bottle of champagne, in my room, to help me celebrate... The Dining Room coped very well, considering the large number of guests staying...

...All of the staff were incredibly friendly and it just feels like the whole place is set up to make your stay as relaxing as possible... There is a separate pool bar serving it... We were able to get sunbeds everyday on the pool edge so we could watch our daughter swim and play safely...

...Overall we had a nice enough stay but i think there is certain areas that need to be improved, especially with the hotel been classed as 4* We arrived just before 10pm at night and it took about 40 mins to get to our room, we were waiting around for concierge, it would have been nice to be offered a drink while we were waiting... We phoned reception and they said they would send someone out that night which didnt happen, so had to chase this the next day (This was then resolved pretty quick) Unfortunately the beds are not very comfy and arnt very stable... Some nights service was slow at evening entertainment and we would have to.wait a while for drinks None of these points ruined our holiday, these are just areas i think need addressing to improve your hotel Overall i found the hotel was clean, especially the communal areas... We stayed round the kids pool during the day and the pool is immaculate for the children, sunbeds are comfy, the food we did purchase at the pool bar was nice...

We arrived at the hotel around mid-afternoon, but our room wasn't ready but were given the key to keep luggage safe until it was. Had to ask again around 3pm if it was available yet, and waited a further 30 minutes... The room itself was fine, the sofa had been converted into beds for our kids and were able to be moved about as desired, so we made it into a double bed for the kids to sleep next to each other... Staff very engaging, smiling and happy... During the evening entertainment it can get busy, which is understandable, however there was a couple of times the staff missed our table a good number of times despite serving in the vicinity (it was table service)... There was plenty of snacks down at the pool bar for the kids whenever we had a pool day also...

...Once inside we found ourselves in what was more a village than a Hotel, with every facility you could wish for, beautifully cared for public areas, an immaculate apartment with everything you could possibly need, including an electric orange juicer - never had one of those before... Towels were provided free of charge for pool use and there was even a lifeguard on duty... The staff here should be very proud of themselves, you only had ask and it was done...

...Adeje holds a special place in my heart as my mum's ashes are scattered on the beach and my wife never got to meet mum so this was a very emotional trip.We were made to feel very welcome from the second we arrived (in torrential rain but nevertheless). We got to the hotel about 11pm and were checked in within a matter of minutes... We were given food even at that late hour ... The food was great and varied (even including my new favourite, sushi), the restaurant is really well run and again you are looked after (can I have the recipe for the chicken noodle soup please)... Due to the rain on the first few days, we treated ourselves to a spa day on the Monday and it was worth every penny (or cent I guess)... Also the woman who worked on the bar at the pool at the top of the hotel (the little pool right at the back) who was not Anna needs some lessons from Raphael,Gusto or Anna, she was nothing but miserable for the first few days but did seem to get better just before we left... Thank you to you all for the lovely gesture of the Happy Honeymoon card and fizz...

After initially being given the wrong room (bungalow on ground floor at back of hotel) we were then given an apartment near the reception... We were then moved to a much nicer sea view apartment after 2 nights... Lovely hotel and staff very accommodating... Cleaners didn’t clean our room until 2:30pm on some of the days which we found quite late... We were B&B but only went to breakfast once as crazy busy and were out of a lot of stuff when we went (9am) and slow to replace...

...We stayed for bed and breakfast and only ate in the reastaurant 3 times, found staff not very friendly, looking miserable and stressed... Staying in a 4* hotel that couldnt be bothered to fix the 2 broken stars says it all really... I don't want to completely complain, there were some pros on our stay PROS House keeping 10 out of 10 Clean towels every day Bungalow cleaned daily from top to bottom And staff very friendly and chatty Reception and bar staff, very friendly and very helpful...

Considering it is such a large hotel we were still made to feel welcome and important. All staff from reception to cleaners always went out of their way to say hello and ask if there was anything they could do... Rooms and outside areas kept clean and comfortable... Entertainment every night was very good and suited all ages and tastes... We were only bed and breakfast but food was well presented and plenty of choice...

The truth is that this hotel is set up for families with young children... There was a good choice of fruit, cereals, cheese, breads and pastries and hot buffet such as bacon, eggs, tomato... The bar area is right next to the mini disco and all the doors are open so every night at 8pm you have to listen to baby shark music etc... Plea to of areas for families with kids but no areas for only adults...

...Can't speak highly enough for the wonderful staff and excellent facilities. In particular the entertainment/kids club staff - so friendly and energetic, our two girls lived for the mini disco every night and have been listening to the songs ever since... Accommodation was spotlessly cleaned every day and perfectly comfortable and cosy... There are three pools in all, our ladies loved flitting between the kids pool and the main pool areas... We went half board and there was an excellent selection for breakfast and dinner each day...

...My wife and I booked a holiday at GF Isabel because it seemed to provide comfortable living area as well as a kitchenette so we could enjoy simple breakfast in the quiet of our room. We were given room 355 which was an accessible room... Shame on Jet2 holidays for advertising this as 4 star accommodation!...

...I love my room, being well equipped and I request the same room each time, or one in the same area, as the balcony is in full sun for much of the day. Big disappointment this time however as the balcony sunloungers, which I’ve had the previous three holidays are no longer provided and I have missed relaxing in my own space... If requested a member of staff will always bring a heated plate... Reception staff are efficient and check in process is very swift... The hotel is very convenient and central for my favourite walks and bars...

...We stayed in 3 bungalows, next to each other, which we asked for. Excellent situation, very near pool, which was kept very clean... The Pool bar was excellent with very good service... Entertainment was ok. A bit hit and miss... Also it would have been nice to have a dance floor... Could perhaps have music whilst waiting for performances... Even a DJ playing popular music, would be good so we could have a boogie... All the staff, especially the waiters were very helpful and courteous... One last thing, when I booked for my big birthday holiday, the travel agent said I would receive a bottle of champagne, in my room, to help me celebrate... It was exceptionally clean, as was the whole resort... Very impressed We loved walking along the promenade every day... The Dining Room coped very well, considering the large number of guests staying...

...Me and a friend stayed for a week all inclusive, and had a great time at the Isabel. The rooms are great and spacious, with comfortable beds, and cleaned every day... We only used the main pool so can’t comment on the other one… there was plenty of comfortable sun beds, the pool was a good temperature, and it was nice and clean... Plenty of choice and as far as all inclusive goes it was nice and tasty... However, the snack food at the pool bar was a bit of a let down, but it didn’t matter because there was always the main restaurant to visit... The bars don’t accept cash, which I think is right these days, but you can pay by card or charge to your room and sort payment in cash at reception... I’d say this hotel is best suited to families, there seemed to be a lot going on for kids, and plenty of kids around...

We had a 5 night stay here and loved every moment. All of the staff were incredibly friendly and it just feels like the whole place is set up to make your stay as relaxing as possible... We stayed in a one bed apartment towards the back of the hotel and the room was enormous and really well presented... The bathroom was amazing, it was such a bonus to have a big bath, and we had a massive wraparound balcony... Our daughter was on the sofa bed in the lounge but I am told it was incredibly comfortable... It was helpful to be able to credit our room account for things we got at the bars... That is where we spent each day and it was very chilled and lovely... There is a separate pool bar serving it... We were able to get sunbeds everyday on the pool edge so we could watch our daughter swim and play safely... The breakfast and dinner buffets do get very busy and loud, we found that going earlier worked best...

...They said there were lifts so a 1st floor room would be adequate but these broke on a regular basis... The facilities for children are good and the drinks are reasonably priced especially in the restaurant... I think it's great that the hotel are flexible and let you swap lunch for dinner because we did appreciate eating out a few times in the evening... There were tonnes of fish so if you love that you will not be short of choice... The entertainment was ok and and the cleaners worked so hard... The maintenence of the complex must be hard because of it's size but the lifts and other things needed attention... Overall, I think the reception staff could've been more helpful with us and also the food choice and quality could be improved as well as the overall maintenence...

If you want posh holiday camp holiday with the kids, then this might be the place for you... We chose a bungalow based on the GF website .. lovely garden area with sun loungers with mattresses on them; two bathrooms; fully fitted kitchen …... Ours had paved patio with sun loungers without mattresses; requested them from reception to be told the manager “would not allow us to have some as they would then have to give mattresses to all the other bungalows!!!... There was a fridge, 2 cooker rings, a microwave/grill with no instructions or dishes/bowls that could be used as cooking dishes; a frying pan but no spatula; no bowls suitable for cereals; dustpan, but no brush; no tea cloth ... Our patio overlooked the swimming pool which had music and commentators going on all day long making quiet lying in the sunshine impossible...

...You can get clean pool towels everyday which is positive. The maids was the only friendliness staff and cleaned rooms well... Pool doesn't open until 10am so people was running to get sunbed and someone throw there towels over the top of our head just so they can get there perfect bed as they thought we was going there..... crazy... Plenty of sunbeds and they do have another little pool further away...

...We also requested the single bed and cot to be placed in our bedroom which the hotel happily agreed to. The hotel has 3 pools, a baby pool, a splash pool with slides and the main adult pool... There is also kids play areas, small in door soft play etc... It’s a 5-10 min walk from Playa Fanabe and El Duque beaches, and 5 mins from restaurants of Playa Fanabe or across the road there is a good selection in the Dukes Shopping Centre...

...The hotel is beautiful and the rooms are immaculately clean... There was plenty to do to keep our three year old entertained: pools, soft play, slides and parks, bouncy castle and the mini disco in the evening... We actually liked that the pools only opened at 10am as it meant there was no rush to get sun beds... We easily got sunbeds no matter what time of day we went round the smaller pool... Each morning we saw the pools being checked and cleaned...

...I had initially requested a room with a "view" as I was travelling with my young kids, and my partner and I like to sit at night and have a nightcap whilst the kids sleep... The room itself was fine, the sofa had been converted into beds for our kids and were able to be moved about as desired, so we made it into a double bed for the kids to sleep next to each other... Plenty of space in the apartment, great shower pressure, kitchen with fridge and dining area for kids to sit at... The apartment was very close to the pool and pool bar (but this closes at 6pm)... The pool area was great, always plenty of space around the pool for the kids to have fun without it getting over crowded... Entertainment sporadic throughout the day, although our kids were a little young for most of it, there were plenty others enjoying it... Entertainment at night was good for everyone, mini disco followed by a show... Kids loved the mini disco... Staff very engaging, smiling and happy... Breakfast was typical for an all inclusive Spanish holiday and I think we had lunch once in the main restaurant... There was plenty of snacks down at the pool bar for the kids whenever we had a pool day also...

...Overall we had a nice enough stay but i think there is certain areas that need to be improved, especially with the hotel been classed as 4* We arrived just before 10pm at night and it took about 40 mins to get to our room, we were waiting around for concierge, it would have been nice to be offered a drink while we were waiting... Some nights service was slow at evening entertainment and we would have to.wait a while for drinks None of these points ruined our holiday, these are just areas i think need addressing to improve your hotel Overall i found the hotel was clean, especially the communal areas... We stayed round the kids pool during the day and the pool is immaculate for the children, sunbeds are comfy, the food we did purchase at the pool bar was nice... Lovely view and afternoon and evening sun on a large balcony!... I think the hotel has huge potential but there is certain areas that just need some TLC!...

...We had a nice stay at this hotel but it is more of a 3* in my opinion, i went with my partner and 9 months old baby and there was a couple of problems during our stay.. one was with the air con (basically non existent) so we complained to reception and they sent someone up to fix it right away, it was fixed for a day and then it went back to being pretty poor.. we didn’t complain again as we assumed it was because the aircon is a bit outdated, same goes for the room.. could definitely do with updating, the paint was all sticky on the bath tub but everywhere was very clean... We still had a really enjoyable stay despite these issues.. We loved that our room was by the baby pool and the top pool as it was easier for us with our little boy... The location was great and there were lots of bars, restaurants & supermarkets all around... There was lots to do for kids at this hotel and it was mainly families staying there when we went so probably not great for couples or older people... I thought it was lovely that they built some little houses for the cats at the hotel and kept them well fed, they were no bother to anyone and were really friendly... The pool was a tad chilly but once you was in it was fine and they were very clean with lots of sun beds... The beds were very comfortable & the travel cot they provided was also comfortable & our baby slept great... I wouldn’t return as aircon is a must for us especially as it was 26/27 during our stay and with a baby i didn’t want to have to worry about him getting too hot so that was real let down for our holiday...

We had a week long stay at GF Isabel and we really enjoyed our stay... Rooms are well equipped, personally we didn’t agree with the “outdated” comments, finding the both the resort and rooms have a cohesive theme, if you’re someone who prefers modern style then this probably won’t be for you, but we found it to be quite welcome... We were self catering so didn’t have the buffet but we did have snacks at the pool bar one day which were okay, wouldn’t have them again but they were fine... There a supermarket next door which opens at 10 but it is quite expensive... There was entertain on every evening and the few we did see we enjoyed mostly...

...We had a lovely stay at GF Isabel. When we arrived our room wasn’t ready so they offered us a free drink and said it was worth the wait... We were on the highest level which meant we had a lovely view of the pool and the sea... It was nice they offered us a drink whilst we waited rather than just telling us it wasn’t ready... Much better for meat eaters with the variety of meats but still enough/ a lot for vegetarians too... The main pool was big with plenty of sun beds which were incredibly comfortable with a big padded cushion on them... We were also able to use towels provided by the hotel for the pool and beach which was lovely... They had different activities going on each day to suit children and adults but without it being disruptive to people who just wanted to sun bathe... As other people have said the rooms are slightly out dated decor wise but they were still very comfy and full equipped with everything you needed, and spacious...

...We got to the hotel about 11pm and were checked in within a matter of minutes. We were given food even at that late hour ... The food was great and varied (even including my new favourite, sushi), the restaurant is really well run and again you are looked after (can I have the recipe for the chicken noodle soup please)... Due to the rain on the first few days, we treated ourselves to a spa day on the Monday and it was worth every penny (or cent I guess)... The shower rooms are very cramped and very humid, they would benefit from some air-con!... Also the woman who worked on the bar at the pool at the top of the hotel (the little pool right at the back) who was not Anna needs some lessons from Raphael,Gusto or Anna, she was nothing but miserable for the first few days but did seem to get better just before we left... That little pool would be better as an adult only pool as we childless couples need a little peace and quiet and the rooftop solarium, although nice , is not quite enough... Thank you to you all for the lovely gesture of the Happy Honeymoon card and fizz...

...Once inside we found ourselves in what was more a village than a Hotel, with every facility you could wish for, beautifully cared for public areas, an immaculate apartment with everything you could possibly need, including an electric orange juicer - never had one of those before. The pool area was massive, with more than enough sunbeds and a well-stocked bar and shaded seating area... Towels were provided free of charge for pool use and there was even a lifeguard on duty...