From the moment we stepped inside the H10 Gran Tinerfe we were blown away and knew we were going to love the holiday, and we were proved right. As we walked up the steps the concierge came straight out and took our cases, asked our name and went to reception to let them were there. They then knew we were privilege and we were greeted by Marina, who is fantastic at her job, and deserves a lot of credit, with a cold glass of cava for us she then explained everything to us in good detail, and then she showed us around, which is a lovely touch. As we arrived there at midday, the room, understandably wasn't ready. The hotel stored our cases, while we went for lunch, exploring more and taking in the sea air. Once we were able to check in, our cases were then brought to the room for us. I have to be honest, I wasn't overly impressed with the allocated room, as a "privilege" room it wasn't anything special, so we went to reception to see about about an upgrade and if anything was available... fortunately they had a Junior Suite available for our 10 night stay, so I paid the extra and upgraded. We were all inclusive with privilege and without a shadow of doubt this is 100% worth it, loved the privilege area with with the bali beds as these were in the shade and I'm not a sun worshiper so perfect, and the bar you can help yourself too, but for me the biggest bonus was being able to dine, breakfast, lunch & dinner in the À la carte restaurant El Mirado, at no extra cost, and bottled wine, the staff were brilliant and the food was great, we did venture into the buffet a couple of times and it was "ok" but just the usual Spanish buffet you get at an AI. I do want to mention the smoking as a smoker myself I try to find out the do's and don't's before hand. They have quite a number of smoking areas, one by the tennis court, both the chill out and sunset bar, and in the privilege area, so for me that's more than adequate, and you can smoke on your balcony, I wasn't sure as there's not an ash tray out there, but you just ask at reception and they'll bring one to your room. The animation team were second to none, absolutely the best, they all get mentioned all the time on Trip Advisor and it's well deserved, we pretty much tried all the "games" darts, pool, riffle shooting, archery, table tennis all great fun even if you loose... loved Yasmin, the happiest person in the world, and nicknamed my hubby Sparkly, great character. The foam pool party was just brilliant, made me feel in my 20's again but that's what great, if your 20 or 70 it's what you make it, one of the highlights of the 10 days. This was our first visit to Tenerife, and I personally don't feel it's all that it's hyped up to be... but, our stay at H10 Gran Tinerfe was that good, it will be the reason we return to the island. Thank you H10 team fro a great holiday. …
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