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Traveler (1065)
Room & Suite (226)
Pool & Beach (119)
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Overview
  • Excellent28%
  • Very good40%
  • Average21%
  • Poor6%
  • Terrible5%
Travelers talk about
“club alexandre”(26 reviews)
“alexandre room”(11 reviews)
“reception staff”(67 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (1,786)
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978 results
Traveler rating
275
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233
74
65
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LanguageEnglish
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275
331
233
74
65
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All reviewsclub alexandrealexandre roomreception staffveronicas stripveronica stripfashion showplenty of choiceplenty of sunbedssiam parklocation is fantasticnoisy at nightcleaned dailysmall balconynight lifegreat holidaycoffee machinestandard room
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1 - 5 of 978 reviews
Reviewed yesterday

The Hotel has a nice position the front and close to the beach, restaurants and shops. The Reception area is very large, impressive, and quite modern with a quality feel. The check-in was quite slow and the reception staff did not seem very happy. Unfortunately,...More

Thank Mike-From-Yorkshire
Reviewed 2 days ago

my husband and I went to the troya for 1 week and we were bed and breakfast, which was very nice all the staff at the hotel are very friendly and welcoming we wouldn't hesitate to go back here as the location is also great...More

Thank debbie g
Reviewed 3 days ago via mobile

The hotel itself is in ideal position being inbetween Los Christian is and costa adeje. The hotel is very clean and all the staff were very friendly and helpful. There is a nice pool , tennis courts and a lovely spa. We really enjoyed staying...More

Thank Ron L
Reviewed 4 days ago via mobile

Having been let down with an apartment, Hotel Troya almost a last minute choice. Having walked past many times over the past few years decided to book for our anniversary. Great room on fifth floor with a wonderful sea view albeit balcony not massive. Spotlessly...More

Thank George G
Response from Sergio G, Comercial Junior at Hotel TroyaResponded 3 days ago

Dear guests, Thank you so much for your fantastic review on the Hotel Troya on tripadvisor. It is a great pleasure for us to read your kind comments. Your satisfaction is our aim, and we are happy to read that we have met it. We...More

Reviewed 4 days ago

I have stayed at the Hotel Troya several times.it is perfectly situated, the staff are very helpful and the rooms are very clean and looked after. The restaurant serves various plentiful buffet meals for all tastes. Could not choose a better hotel for the money.

Thank Jacqueline Y
Response from Sergio G, Comercial Junior at Hotel TroyaResponded 3 days ago

Dear Sirs, Thank you for your fabulous comments on the Hotel Troya on tripadvisor. It has been a pleasure to have you as a guest at our Hotel, and we're looking forward to seeing you again. Best regards

View more reviews
Best Value Properties in Tenerife, Spain
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About
Amenities
Top amenities
Restaurant
Pool
Free Internet
Spa
Beachfront
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$117 - $619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Costa Adeje
#29 On the Beach Hotel in Costa Adeje
#31 Luxury Hotel in Costa Adeje
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$117 - $619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Costa Adeje
#29 On the Beach Hotel in Costa Adeje
#31 Luxury Hotel in Costa Adeje
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1065)
Room & Suite (226)
Pool & Beach (119)
Dining (73)
Amenities (86)
Family and Play Areas (54)
Business Center & Event Rooms (7)
Questions & Answers
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GARYEWestMidlands
April 17, 2018|
AnswerShow all 7 answers
Response from Sergio G | Property representative |
Dear Gary, If you want to have some pictures of our Club Alexandre Rooms, you can get in touch with us at this email address: info @ hoteltroyatenerife . com (Take out the spaces in between, and that's our email... More
1
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Karen118
April 9, 2018|
AnswerShow all 2 answers
Response from Sergio G | Property representative |
Dear Karen, The minimum age to access the Spa circuit, (included for the Club Alexandre rooms and the Junior Suites, and at an extra charge for the rest of the rooms), is 16 years. The charge to access the Spa depends on... More
1
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Google Translation
Karen118
April 9, 2018|
AnswerShow all 3 answers
Response from Sergio G | Property representative |
Dear Karen, Thank you for your message. Our free Wi Fi service throughout the Hotel at Standard speed is good for connecting to any message server, and for checking your emails. It is not strong enough to allow you to... More
1
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Google Translation
Room Tips
"comfortable doubles as the bed is massive"
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"I think most rooms are good."
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"other side to the nightlife"
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"quiter rooms at back"
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