...The location was great, it is about a 15 minute walk to Las Americans strip if you fancied partying or 5 minute walk to Costa Adeje strip that was full of great places to eat...

...Hotel is in a great location, set back from the busy hussle and bussle of the main street, but direct access to the promande which you could walk to Las Americas...

Fabulous hotel, very friendly staff, gorgeous gardens, lots of variety in the places around the hotel, lovely food, great location, very scenic outdoor gym, lovely bars, problems resolved quickly (staff were great at this, e.g...

Fantastic hotel in a great location... Would thoroughly recommend this hotel and location and hope to come back one day soon!...

...The staff, service, food, restaurants, accommodation and evening entertainment and location are outstanding, we cannot find fault with anything...

It is absolutely a lovely hotel set in a wonderful location, food brilliant, anything you could want to eat is there, staff also very helpful and friendly, however I would say this is not a hotel with anybody with mobility issues...which I have and my Father who is 85 yrs old, there are very few railing and lot's and lot's of steps to go in and around the hotel itself (plus it is an upside down hotel, reception is on the 5th floor for for example, breakfast on the 3rd floor, we were on the 2nd floor) hope you get my drift, it took us of our holiday to figure out how to get anywhere!!...

...Great location - private grounds with lovely pool - but go through locked gate ( opened by room key) and you are immediately among shops and restaurants ...

...Our room was in a less than optimal location...

...The decor, location and general vibe of the hotel are all great...

...The hotel is in a great location - a gate behind the pool area leads straight to the promenade mid way between Los Cristianos and La Caleta so there are plenty of bars, restaurants and beaches easily accessible...

...I also recommend the delicious frappes and the excellent Spanish restaurant Another great thing about the hotel is the location...

...Location was great near Marina,shops and bars and a lovely sea view foot path to many more amenities...

...The gym is in a great location with views out to the sea!...

...The location was excellent and the views from the top floor of our room were amazing...

All about the Hotel, location and staff are either excellent, or very good...

Overall the hotel has a great location and amazing staff however rooms are average and could be better given rating of the hotel and food at the buffet was limited...

good in ways bad in another ways , it's btwn good& v good, i liked location, nice surrounded area, good AC ,nice breakfast with friendly waiters, cozy bed but no wide selection of pillows just 2 options, v bad illumination in room, housekeeping needs to improve the service, amenities in toilet standard just the soap/shampoo/conditioner/lotion, don't expect anything else.towels need to update...

...The positive are that the hotel looks very modern and clean and is in an excellent location to access Costa Adeje and all its bars and restaurants...

...Very convenient location for local restaurants and easy walk to Fabane...

...Location is perfect being able to stroll to Americas or Adeje...

...Lots of live music, sometimes at breakfast or poolside and nightly in the Lava bar... Staff were attentive but not hovering around you, such a lovely relaxed atmosphere...

...The entertainment available throughout the day and evening are enjoyable and not ‘tacky’, with good musicians... The room had a nice, modern design, it was clean, comfortable and spacious, and well kept by the house keepers...

...Hairdryer,kettle, and tea tray in room... We didn't use other restaurants as we prefer to be out,soaking up adeje atmosphere...

...Entertainment was provided by singers performing every night (til 11pm so hard to sleep before then if room above). Nice child’s room with a trampoline, table football and air hockey...

...Cal and relaxing atmosphere regardless of how busy it is...

...The evening music was mainly excellent (especially the trio 3 to the Beat or similar, I can't quite remember, they play Saturday nights)...

...We booked a Preferred Club Junior Suite, which was large and well appointed, with a comfortable super-king size bed, TV tea and coffee making facilities, plenty of wardrobe space, secure safe and fridge with complimentary water on the first day, after that bottled water was charged at €3.50 per bottle, free wifi throughout the hotel... Although the room was functional the décor was drab and dowdy and in need of refurbishment (Brightening up!)... There are various restaurants and bars, the Sunset bar offers a great view, cocktails, and music, also the main bar and terrace is comfortable for drinks in the evening, where nightly entertainment is provided...

...Every evening apart from a couple (because of the weather) there was live entertainment directly below us... Guests sat drinking and having a great time even after the live music had finished...

...The only slight downside was some of the other evening music which could have been more lively...

...Such a chilled, relaxed atmosphere and very good staff all round... Live music in the bars at night with a beautiful backdrop of the lit up pool area...

...The Lava Bar beside reception is packed each night with some lovely music on for a few hours...

...The decor is gorgeous with quirky pieces of furniture dotted throughout the hotel... The entertainment in the bar at night is really good but be sure to be there around 9 as the seats outside fill up quickly...

...A lovely ocean view room, and on the balcony we could listen to the music from the terrace at night...

...There needs to be control over the volume of some of the entertainment , there’s absolutely no need to have it so loud...

...Pool & ping pong tables, a teenager space with darts/air hockey/beanbags, aqua gym & gym sessions everyday, & blankets at the sunset bar are some of special touches that we were really impressed by... All of the singers were fantastic - especially the swing cats!...

...The sunset bar was our favourite place, lovely cocktails fantastic sunsets and the DJ was brilliant on Wednesday evenings!...

...I enjoyed the live music each night from 9 - 11 pm...

From the moment we arrived we knew this was going to be a lovely stay, the entrance and the lobby is super plush!... We where greated instantly and our bags taken to the bag room, sat in a comfy sofa in the lobby and given a glass of prosecco/cava... Such a picturesque hotel, the decor is fantastic everywhere!... Lanterns with candles put out around the hotel in the evening which is a lovely touch...

...For some reason the music is outside with a u-shaped courtyard... No way to escape the music from 8:30 to 11:00pm unless you stay out, or get air plugs...

...Theboulevard is lively snd has a bit Benidorm ambiance...

...My only negative was the room, I personally found the mattress uncomfortable, room was a little tired and needed a bit of TLC, and the air con struggled to keep the room cool...

...The hotel rooms were spotless as of all of the communal areas, the staff were very polite, professional and hardworking...

...We stayed bed and breakfast and also upgraded to preferred club... My one and only Downside to this hotel which unfortunately would stop us from returning is the poor air conditioning in the bedrooms... Even though the temperature coming from these is cold there’s nowhere near enough power to cool the room sufficiently...

...The room has plenty of usb connections around, a few english channels on the tv including channel 4, 5, bbc2, ITV...

Booked this hotel as a surprise for my partners special birthday - we got to hotel nobody to help with cases, got to room on 4th floor absolutely awful no view, baloney looked over a tree and brick wall I asked to be moved the man on desk not helpful he said it would cost me $400 eventually got it down to$200 not a great start... I was disappointed as this was a surprise I did email to see if they could put a bottle of fizz in the room but this didn’t happen...

Was so excited to go and it went down hill as soon as we turned up, we booked a suite with a huge balcony with sun beds and seating so we didn’t have to fight for them down by the pool so we checked in went to the room and they put us in a smaller room with next to no balcony so back to reception I go and they changed me to the room I was supposed to be in I don’t no why they didn’t put me in there first as it was empty anyway!... On the second to last day we had housekeeping just walk in the room early morning while we were in bed as she was told or thought the room was empty all in all a disappointing stay will be spending my money elsewhere!...

...On arrival the porters were attentive and arranged to take care of our luggage, we were escorted to the Preferred Club reception area, which is set aside for guests upgrading to Club rooms... We booked a Preferred Club Junior Suite, which was large and well appointed, with a comfortable super-king size bed, TV tea and coffee making facilities, plenty of wardrobe space, secure safe and fridge with complimentary water on the first day, after that bottled water was charged at €3.50 per bottle, free wifi throughout the hotel... Although the room was functional the décor was drab and dowdy and in need of refurbishment (Brightening up!)...

...We were given a room on the 8th floor overlooking the road with a sea view that suited us perfectly...

...Our room was on level 9 overlooking the pool and with a sea view, the room was very small dominated by a very large double bed and also had a small balcony, the bathroom was very dull and dark even with the lights on...

...They were fine, but not the best value considering that there are good but much cheaper places nearby... However, despite all the positives, we will not be returning to this hotel and would recommend staying elsewhere... Firstly, we had a faulty plug in the room which made an excruciating high-pitched sound... Meanwhile, the room was basically uninhabitable...

...They really try to make your stay as pleasant and relaxing as they can and they succeed... The rooms are kept spotless with daily cleaning and not once were we interrupted by the staff to clean the room... It finishes at 11 so those with pool view rooms can be assured of a peaceful night's sleep...

Large hotel in a Moroccan style... We had B&B and chose it because it was near Playa de la Americas and we wanted to walk to restaurants There were many if you went left or right on the pathway, all much of a muchness... Room was cold not helped by the floor in the room and bathroom being grey polished concrete...

...When arrived at the hotel, the lady receptionist made us aware that our room had been upgraded, and we enjoyed the pool and ocean views. Very surprised when we were treated with a bottle of Prosecco in our room...

...On arrival we we allocated room 36 a junior sweet with ocean views which was exactly what we had booked and paid for. Stunning room and just so happy room wise... Unfortunately two nights into our ten night stay we had very heavy rain overnight and woke up to water pouring through the celling onto the bed... We were quickly offered a similar room and asked to have a look to see if we were happy... Room 566 similar layout a much poorer ocean view but we had a bath !... The staff where amazing as always and some really nice touches left in the room but the negative strongly outweigh all of this...

...We booked a junior suite and the room was great... If you want privacy, I suggest stumping up cash as rooms that face the back are overlooked... Club rooms come with a host of benefits such as dedicated check in, VIP WIFI, club lounge with free drinks (dedicated times)...

...We only had a basic room with no view but it was comfortable (bed was REALLY comfortable) and we were hardly in the room...

...Felix told us we had a good room which was on the 9th floor overlooking the mountains. I asked if a sea view was available and he quoted an extra £147 per night for same standard room... To be honest, when we first entered the room, I was disappointed... It felt small and though the room did face the mountains, it was level with the hotel at the back where people were sunbathing on the roof terrace and it didn’t feel very private... The room was nicely presented but we felt the attention to detail was poor… mainly in the bathroom - our photos highlight these areas.. not what we expected for the price we paid and certainly not luxury... We went to reception to speak about the room and spoke to one of the girls on the desk... After a short conversation, and being asked to move to another desk (away from new folk checking in) she explained we were in a basic room and almost mocked my question about whether there were standard rooms with a sea view.. her attitude was supercilious and condescending which made me feel like the poor relation… she said it might be possible to be moved to a first floor room but as it was getting late, we decided to sleep on it... The live entertainment was good.. one benefit of being at the back meant we could not hear this from our room if we chose not to... all the sea view rooms, I’m guessing, will not be able to shut the sound out if they wished to... I’m not convinced I would - when spending what to us is a lot of money, I would be hoping for attention to detail in the luxury department and a larger room...

...We stayed on the bed and breakfast basis. The reason I've given it 3 stars; We booked last minute and got a standard double room... The room was clean, however whilst comfortable, one of the beds was broken so my husband tied them together to avoid one of the beds shooting off everytime he sat or laid on it... Also the wardrobe doors in the room were faulty and possibly broken too... The beds were being reserved by guests before breakfast and usually before 8.00am...

We stayed for 10 nights in September and really enjoyed our stay... Our room was cleaned everyday and to a good standard... We didn’t leave the hotel until 7pm on our day of departure and they were very accommodating in providing a courtesy room... The air conditioning in the rooms is very poor with me having to get cold showers before bed and rarely getting under the covers due to how hot it was... These few points stop the hotel being a 5* rather than the 4* rated...

...There is nothing more relaxing than sipping a cocktail watching a stunning sunset over La Gomera or having a long lazy lunch in Las Rocas Beach Club Rooms are well equipped and comfortable, spotless and we have always found both front of house and cleaning staff to be welcoming and very helpful Breakfasts are amazing...

...Although, we only had a street view (the hotel would have charged an additional £1500 for a sea view room in the equivalent category!... In our opinion it would make much more sense to do the reverse!... Overall, we think this hotel is top of its class and excellent value for money if you pay the regular base rate for a standard room... We would probably not pay for the club upgrade again, as we did not make enough use of the alcoholic beverage options that were available during the main part of the day...

...Although you can dine at the hotel for 25€ per person (between 6:30-10:00), she told my girlfriend that it isn't possible to come back later for dessert (since she didn't feel well at the time)...

...The breakfast each morning was amazing and I would recommend paying extra for the club level experience as you get more privacy in the exclusive areas while having breakfast and sunbathing...

Booked this hotel as a surprise for my partners special birthday - we got to hotel nobody to help with cases, got to room on 4th floor absolutely awful no view, baloney looked over a tree and brick wall I asked to be moved the man on desk not helpful he said it would cost me $400 eventually got it down to$200 not a great start... I have stayed at this hotel 4 times will have to think about staying there again...

...There were so many small things, a welcome drink upon arrival, free biscuits in the foyer and fruit on sticks around the pool which added value to the stay...

...For the child's extra bed they wanted to receive an additional payment of more than €1,000 per week - big dispointment... If you are looking for a hotel in the Adeje region, you will surely find something better for the same money...

...We only ate in the hotel once at the Italian, were not impressed tbh, partner had lasagna which was dry and been reheated, poor value for money. Drinks at hotel a bit pricey compared to bars but better quantity surrounding and entertainment along with space heaters at night... Very close to beaches and bars and restaurants, beer is 1 euro a pint in a lot of places...

...We were all inclusive at this hotel and sadly after checking out at 12noon it ended and we had to pay. We were offered to continue the package but would cost 100 euros... We were discriminated against cos we were all inclusive even though we paid a lot for this holiday...

...An excellent hotel in almost all respects but an oasis of calm and quality sitting in a fairly down market resort. We paid for Preferred Club and it was worth every penny... The only annoying things were unreliable room servicing and the very high cost of table water; Euro 3.60 for half a litre when 3 Ltr in the supermarket cost 2.50...

...The staff were always friendly and helpful, and the food in the various restaurants was good value...

If you’re staying here splurge on a better room... After reading other reviews, I think if we had paid for an upgrade it would have been a much better room experience... It’s about a 90 euro taxi from the north airport, and a 25 euro taxi to the south airport...

...They were fine, but not the best value considering that there are good but much cheaper places nearby... However, despite all the positives, we will not be returning to this hotel and would recommend staying elsewhere... As I have very little interest in paying good money to work as a night manager for the hotel I am staying at, we will not be returning...

...The ocean view was quite a bit more money, so didn’t book this. If you want privacy, I suggest stumping up cash as rooms that face the back are overlooked... Food and drink was fairly priced in the hotel (for those not staying all inclusive) and it was always enjoyable...

...The sunbeds are on top of each other at the pool area so we opted to go to the beach most days.Drinks at the bars are pricey at the hotel.Breakfast was OK.I wondered sometimes if we were staying at the right hotel after reading such wonderful raving reviews about dreams jardin tropical 🤔.Sadly we didn't feel the 4star experience more like 3star with a 5 star price tag and because of this I wouldn't spend my hard earned money on this hotel in the future .There are better value hotels in the area...

...We had stayed once before at Puerto de la Cruz which was very nice but this time chose Adeje as it is closer to the airport... There is a good choice of Restaurants available within the complex which cater for most tastes; we opted for a half-board which was good value...

...I asked if a sea view was available and he quoted an extra £147 per night for same standard room. Sadly we could not afford this as we’d already paid a 4 digit sum (which was not the preferred club either)... To be honest, when we first entered the room, I was disappointed... The room was nicely presented but we felt the attention to detail was poor… mainly in the bathroom - our photos highlight these areas.. not what we expected for the price we paid and certainly not luxury... Breakfast offered everything anyone could ask for and we felt this was good value for money… we tried all the restaurants in the hotel itself and in our opinion the food was just adequate though maybe just bad choices on our part.... I’m not convinced I would - when spending what to us is a lot of money, I would be hoping for attention to detail in the luxury department and a larger room...

...I booked half board, the breakfasts are fab with great choices, however, I have got bored of the evening buffet, 3 nights and I’ve had enough. Next time I will book breakfast only... My room has everything you need, serviced daily, the main reason I give it 4 stars is the fact my balcony was kinda in the basement overlooking the street with hardly any view and daylight, pretty disappointing, not a nice place to sit and enjoy, my holiday wasn’t cheap, I really don’t think you should expect your guests to accept this with what they pay!...

...A word of advice if you hire a car during your stay park at the car park at the top of the road as the hotel will want to charge €15 per day to park which seems excessive. These few points stop the hotel being a 5* rather than the 4* rated...

...We paid a little bit more for a pool view this time and it was worth it as last time we were overlooking the road...

...Staff are attentive but not overbearing We have found paying a little extra for the Club experience to be good value with snacks and drinks available in a separate lounge area in the afternoon and evening...

...These rooms were very clean and were cleaned everyday and you were given fresh towels...

...The rooms were also spotless and beds and pillows the comfiest I've ever had at a hotel...

...Our room was on the small side for a family of 3 (the balcony was the tiniest I've ever seen) however it was very clean, quiet and the bed comfy. Modern shower and bathroom with all the amenities you'd expect...

...Supplied with pool towels daily... They even had a clothes steamer, so no need to take your iron... All the toiletries you would need for your trip are also there... We were given a free pool view upgrade 😉 rooms cleaned daily...

...The facilities around the resort are excellent, with the pool always clean, several bars, rooftop gym and spa (at extra cost). The room had a nice, modern design, it was clean, comfortable and spacious, and well kept by the house keepers...

...We ate in the barefoot grill twice, and the Italian, couldn’t fault either... Melissa kept our room spotless...

...The hotel rooms were spotless as of all of the communal areas, the staff were very polite, professional and hardworking...

Everything was a high standard and staff very helpful and friendly... And providing towels for the sun beds by the pool was a nice touch...

...House keeping was shocking never replaced anything we used in the room and they need to learn how to make a bed as they just pull the duvet back over and done straighten anything 🤦🏻‍♂️ none of the restaurants are brilliant and all the staff in them seem to have a bad attitude and don’t want to be there if u go to one around 9pm they roll there eyes and huff and puff and u won’t get another drink from them after 9:30pm it’s a joke as the money we spent to be there...

...The hotel itself is beautiful and very clean, we stayed in a junior suite and it was perfect for travelling with a small one...

...The bedrooms are very comfortable, and all public areas are maintained to a high standard...

...Rooms cleaned every day, beds comfortable, great bathrooms too and tea making facilities free of charge...

...Although not over fussed about the room as long as clean and good shower. Room was lovely, (670), cleaned everyday and new towels if u put urs on the floor... Good air on and quiet, could see the see from balcony...

This is a lovely hotel, clean and welcoming, We got a seat and a welcome drink on arrival and got shown to a lovely room with views of the pool and the sea. Room was well equipped with tea and coffee making facility, safe, fridge, etc...

...Everything seemed spotless and well maintained...

While the hotel was very clean with great facilities... The maids who did the rooms were very nice and did a great job though...

...Great attention to detail, immaculate cleanliness, good food choice and high quality meals and friendly and effective service from every member of staff...

...Beautiful welcome by the concierge and reception Housekeeping standards are above and beyond what’s expected Food hall staff all very attentive friendly and professional from chefs to attendees...

...The positive are that the hotel looks very modern and clean and is in an excellent location to access Costa Adeje and all its bars and restaurants... Our room was cleaned everyday and to a good standard...

...There is nothing more relaxing than sipping a cocktail watching a stunning sunset over La Gomera or having a long lazy lunch in Las Rocas Beach Club Rooms are well equipped and comfortable, spotless and we have always found both front of house and cleaning staff to be welcoming and very helpful Breakfasts are amazing...

...We were amazed that we never heard any noise either from other rooms or outside...

...The promenade runs at back of hotel and only 5 mins from restaurants/bars and shops but you get no noise from these...

...When in the grounds, you are completely cut off from all outside noise...

...The noise levels are completely unacceptable, and the staff did not seem too bothered by it...

...The noise was so loud you couldn't hear the TV... I was offered another room but I would still have heard the noise and felt it would be too much upheaval for hubby and I, we are late 70's...

...The only thing most nights we were disturbed by noise (talking from other inconsiderate guests who were returning from a night out, between 3 - 5 am!)...

...Please ask at check in about the noise level at night of your room...

...One of our favourite things about this hotel is that there is no mad rush for sunbeds in a morning, you can go to the pool at any time of day and you are always guaranteed to get some sunbeds... Unfortunately this is the one thing that would potentially put us off returning again... A cot and baby bath was provided for us to use which were great... Every single staff member we came across at the hotel was extremely friendly, especially towards our baby... She even learnt to wave whilst we were there due to all the staff always waving and smiling at her... We also ate at Babbo American Grill, the food and service here was really good although it all came very quickly and we would’ve enjoyed sitting and enjoying the live music before eating...

...On arrival we were greeted with welcome drinks which was a lovely touch... The breakfast each morning was amazing and I would recommend paying extra for the club level experience as you get more privacy in the exclusive areas while having breakfast and sunbathing...

...This hotel was fantastic from start to finish. When we first got there we were welcomed from the coach and suitcases taken inside... There were about 5 desks at reception so just a 2 min wait we were offered champagne or fruit juice... After formalities were were shown to our room 670, one floor above reception... Rooms cleaned every day, beds comfortable, great bathrooms too and tea making facilities free of charge... We were b&b so went out for tea, next morning went for breakfast and wow how fantastic, selection was massive and something for every one including champagne and vodka!... The pool was lovely and warm, lots of sunbeds and pool side towels available at all times... I found all staff very friendly at all times... Hotel is 5 min walk to nearest beach...

...There were so many small things, a welcome drink upon arrival, free biscuits in the foyer and fruit on sticks around the pool which added value to the stay. The buffet restaurant for dinner and breakfast was outstanding and the staff were all so welcoming ...

The hotel is located just 20 minutes from TFS Airport, It is located in the busier end of Costa Adeje. On arrival the porters were attentive and arranged to take care of our luggage, we were escorted to the Preferred Club reception area, which is set aside for guests upgrading to Club rooms... Check in was fairly straight forward, albeit a little rushed as there was only one receptionist on duty and another guest was waiting to speak to the receptionist, we were told to wait for the porter to take us to our room, although we eventually found our own way, our bags turned up around 15 minutes later... We booked a Preferred Club Junior Suite, which was large and well appointed, with a comfortable super-king size bed, TV tea and coffee making facilities, plenty of wardrobe space, secure safe and fridge with complimentary water on the first day, after that bottled water was charged at €3.50 per bottle, free wifi throughout the hotel... The bathroom is large with a free-standing bath, separate shower (although the overhead show head needed maintenance attention) cubicle, toilet and twin sink... We had use of the preferred club lounge, terrace and separate sun deck with Bali style beds, which was great and made the upgrade worthwhile... The lounge is open for breakfast, also from 1:30pm for complimentary wine, soft drinks and pastries, from 4:30 to 7:00 they have an open bar with canopies, very enjoyable sitting on the terrace... The staff were very friendly, attentive and professional – All in all we enjoyed our 5-day break at this hotel...

...The pool area is a little bit small, but the water is heated what is good for children. I booked a room and later added a child... Also they forgot to clean my room for 3 days... But even with that, we met a lot of nice and kind staf there...

...Just back now from a week’s holiday and the hotel - as anticipated - was again excellent... The staff were always friendly and helpful, and the food in the various restaurants was good value... We made daily use of other facilities such as the gym and fitness classes (thank you to Jessica), and relaxed on the very comfortable Bali beds overlooking the sea...

...From arrival, to check in, the pool, restaurants and the bar the staff were simply amazing. They really try to make your stay as pleasant and relaxing as they can and they succeed... The rooms are kept spotless with daily cleaning and not once were we interrupted by the staff to clean the room... The pool attendants were always friendly and helpful... It is served with a jug of hot milk and is perfect... It finishes at 11 so those with pool view rooms can be assured of a peaceful night's sleep...

...Beautiful hotel and good service. Online the quests that put their towels on the chairs early in the morning is a problem that you see in every hotel... They had a policy in this hotel but they didn't always act on it...

...On arrival we we allocated room 36 a junior sweet with ocean views which was exactly what we had booked and paid for... We were quickly offered a similar room and asked to have a look to see if we were happy... Five days later still not fixed so basically we we just gave up... Part of the charm of 566 is the HGV lorry emptying the bottle recycling bin outside the room 2:30 am and various night time deliveries as the room is above one of the hotels service entrances... We booked with Jet2 who did email us a few weeks before we were due to arrive explaining the health suite was closed but as this was something we never used we thought nothing of it... The hotel is beautiful , breakfast is amazing as part of our booking we were part of The Preferred Club but in fairness it’s not something that appealed especially when you have to pass through either the outdoor restaurant or bar area to return there after swimming in the main pool...

...Hard working diligent staff.Fabulous breakfast. Small attention to detail appreciated like nice young girl handing out fruit at the pool side, cool water and biscuits at reception Negative points... But in general I was impressed for what we paid thats to TUI...

...We booked a junior suite and the room was great... Club rooms come with a host of benefits such as dedicated check in, VIP WIFI, club lounge with free drinks (dedicated times)...

...The hotel seems to have thought of everything!... The breakfast buffet had a huge selection with fresh crepe and omlette stations, and everything you could want - including Prosecco, and a Bloody Mary section!... I would recommend booking for breakfast only, however, as we weren’t very impressed by dinners there... Lots of tables to watch from at the bar and heaters to keep you warm... Everyone was so helpful, friendly and funny... A very special mention to Moreno, as well as Carlos and Guiseppe, who were so friendly and smiley, they made our trip!...

From the moment we arrived we knew this was going to be a lovely stay, the entrance and the lobby is super plush!... We where greated instantly and our bags taken to the bag room, sat in a comfy sofa in the lobby and given a glass of prosecco/cava... We waited for less than 5 minutes until we where sat with one of the check in receptionists and checked in in no time, taken up to our room earlier than check in time, with one of the porters and instantly loved our room from the get go!... There is a kettle with tea and coffee, a mini fridge with water, beer, and soft drinks and enough space to add your own... 2 wine glasses, and a safe to use free of charge... Heated pool which was very much appreciated with low 20's temperature so you're comfortable, beautiful bridges crossing the pool... All staff are extremely professional at all times and are never rude... We had 1 rainy day and the hotel brought out board games and a popcorn machine to keep guests entertained which we thought was a great touch and much appreciated...

All about the Hotel, location and staff are either excellent, or very good... TUI Customer service non-existent and 'App' pretty useless, other than trying to sell holidays and excursions... Any queries will aim to respond in 24 hrs; thats no good when you want an answer there and then... NO local rep, and TUI wont tell the hotel if and when they may visit...

...Cava was offered to us which was a lovely welcome. Felix told us we had a good room which was on the 9th floor overlooking the mountains... I asked if a sea view was available and he quoted an extra £147 per night for same standard room... We went to reception to speak about the room and spoke to one of the girls on the desk... After a short conversation, and being asked to move to another desk (away from new folk checking in) she explained we were in a basic room and almost mocked my question about whether there were standard rooms with a sea view.. her attitude was supercilious and condescending which made me feel like the poor relation… she said it might be possible to be moved to a first floor room but as it was getting late, we decided to sleep on it... The bed was comfortable including pillows .. and we made the decision to get on with our holiday.. which we enjoyed very much... The hotel facilities are excellent.. the pool staff, bar tenders, housekeeping and waiters/waitresses were friendly and attentive...

...The breakfasts had a really good selection of everything you could want and lots that you didn't know you would want. Very friendly staff, very well maintained gardens, no sunbed wars... What's not to love...

...Beautiful welcome by the concierge and reception Housekeeping standards are above and beyond what’s expected Food hall staff all very attentive friendly and professional from chefs to attendees. The restaurant manager at breakfast went above and beyond... I asked if l could put a card and flower on our breakfast table because it was our 3 rd Anniversary and ‘reserve’ it while l went to get changed (from they gym) When we arrived not only had he reserved the table but put a plate of tiny cakes on our table but a bottle of Cave on ice... Afterwards l asked for the charge to put it on our room he replied “ it complimentary “ How kind hearted l was so touched!...

...The staff were great, especially Fabian, Giuseppe and Daniel and David in the restaurants who worked so hard... I also wouldn’t recommend booking via Tui for the airport transfer alone... It was really difficult to get served in the restaurants with longer waits for food and for some reason, really hard to get condiments!... The staff remained professional in most cases despite clearly struggling...

...There is nothing more relaxing than sipping a cocktail watching a stunning sunset over La Gomera or having a long lazy lunch in Las Rocas Beach Club Rooms are well equipped and comfortable, spotless and we have always found both front of house and cleaning staff to be welcoming and very helpful Breakfasts are amazing... Staff are attentive but not overbearing We have found paying a little extra for the Club experience to be good value with snacks and drinks available in a separate lounge area in the afternoon and evening...

...On arrival we we allocated room 36 a junior sweet with ocean views which was exactly what we had booked and paid for. Stunning room and just so happy room wise... Part of the charm of 566 is the HGV lorry emptying the bottle recycling bin outside the room 2:30 am and various night time deliveries as the room is above one of the hotels service entrances... The hotel is beautiful , breakfast is amazing as part of our booking we were part of The Preferred Club but in fairness it’s not something that appealed especially when you have to pass through either the outdoor restaurant or bar area to return there after swimming in the main pool...

...Hard working diligent staff.Fabulous breakfast. Small attention to detail appreciated like nice young girl handing out fruit at the pool side, cool water and biscuits at reception Negative points... There needs to be control over the volume of some of the entertainment , there’s absolutely no need to have it so loud...

...The restaurants and bars were lovely, and the heated pool was a highlight for us. Pool & ping pong tables, a teenager space with darts/air hockey/beanbags, aqua gym & gym sessions everyday, & blankets at the sunset bar are some of special touches that we were really impressed by... The hotel seems to have thought of everything!... They give a QR code for an app (called Hyatt Inclusive Collection) for booking restaurants and viewing daily activities which is really useful... The breakfast buffet had a huge selection with fresh crepe and omlette stations, and everything you could want - including Prosecco, and a Bloody Mary section!... Half board includes each of the 3 additional restaurants at the hotel which is good value for money if you eat there every night... Hotel is very well located, with lots of restaurants just outside, and a lovely easy walk along the coast... Marine is 5 minutes away where you can get boat experiences from too... Lots of tables to watch from at the bar and heaters to keep you warm... Everyone was so helpful, friendly and funny... A very special mention to Moreno, as well as Carlos and Guiseppe, who were so friendly and smiley, they made our trip!... Overall we thought every element was fantastic and the hotel was spotless...

...Just returned from a lovely 6 night winter break with my daughter at this hotel. The pool is large and nicely heated... There are 2 bars near the pool both serving a wide range of drinks, with very friendly staff... The Lava bar in the evening has an extensive cocktail menu and you never had to wait long for someone to take your order... It is outside but not so loud that it would disturb anyone having an early night... The breakfast and evening buffet had a very wide choice... We ate at the American Grill one night which was also excellent... The hotel is in a great location - a gate behind the pool area leads straight to the promenade mid way between Los Cristianos and La Caleta so there are plenty of bars, restaurants and beaches easily accessible... We paid extra for an ocean view room which did not disappoint ... The balcony was lovely with a great view of the sunset...

We stayed at the hotel on all inclusive and we couldn’t fault anything. The room we were allocated was spacious and comfortable and the restaurants and buffet were excellent... We enjoyed sitting on the sunset terrace with cocktails in the evening watching the sun go down and would love to return in the near future...

From the moment we arrived we knew this was going to be a lovely stay, the entrance and the lobby is super plush!... We where greated instantly and our bags taken to the bag room, sat in a comfy sofa in the lobby and given a glass of prosecco/cava... We waited for less than 5 minutes until we where sat with one of the check in receptionists and checked in in no time, taken up to our room earlier than check in time, with one of the porters and instantly loved our room from the get go!... We where lucky enough to get a pool & sea view... There is a kettle with tea and coffee, a mini fridge with water, beer, and soft drinks and enough space to add your own... 2 wine glasses, and a safe to use free of charge... Such a picturesque hotel, the decor is fantastic everywhere!... Lanterns with candles put out around the hotel in the evening which is a lovely touch... So much to choose from, even have omelette, pancake and waffle stations!... The sunset bar is a must, facing the sea with a cocktail in a funky cup!... Heated pool which was very much appreciated with low 20's temperature so you're comfortable, beautiful bridges crossing the pool... The sunbeds weren't hard to get but I think it was probably because it was a quiet time at the hotel... Baby pool we noticed was cute... Looking out to the sea whilst working out was a highlight Sugar reef (bar next to the gym) offers protein shakes after your workout (or smoothies and cocktails) The Italian restaurant was very tasty... Short walk to Puerto Colón & surrounding beaches and restaurants... We had 1 rainy day and the hotel brought out board games and a popcorn machine to keep guests entertained which we thought was a great touch and much appreciated...

...This hotel was beautiful, the gardens stunning and the food delicious. We had a great room with a pool view which was just perfect... The pool was a perfect temperature and the sunset bar gave the perfect view of many beautiful sunsets...

...We had stayed once before at Puerto de la Cruz which was very nice but this time chose Adeje as it is closer to the airport. The Dreams Jardin was a great choice, the brochure photos were very representative of what to expect... Staff were very helpful and rooms cleaned every day... There is a good choice of Restaurants available within the complex which cater for most tastes; we opted for a half-board which was good value... The minibar could use a wider stock...

...We had a standard double room and we opted for Bed & Breakfast. On our arrival we were met be a member of staff and directed to a check in desk where another lovely member of staff checked us in and provided refreshments!... Our bags were then taken to our room, which did not disappoint!... We had read previous feedback about the stunning sunset which could be viewed from the Sunset Bar... We made our way there for a much needed tipple and enjoyed the first of many sunsets during our stay... The breakfast buffet was amazing, there was absolutley everything available... In the evening we finished off with a night cap in the Lava Bar, where there was always music and we were lucky enough to meet other residents there and have a lovely evening in good company!... Giuseppe and Miguel were so lovely and made us feel so welcome... If you want a bit of luxury this is the place to go!...

...The hotel has a very restful atmosphere and helpful staff. Lovely pool with plenty of loungers... Choice of restaurants with good food... The Hotel is built on many floors... There are lifts but also several areas with linking groups of steps but only a couple of slopes... As my husband uses a walking aid it meant we were constantly going 'the long way round' to access the restaurants, pool or bar...

...It is very clean and comfortable and the staff are helpful and friendly. We stayed on the bed and breakfast basis... The reason I've given it 3 stars; We booked last minute and got a standard double room... The hotel advertised 2 pools, however one of the pools was not in use during our stay, which created a bit of an issue with the other pool... The beds were being reserved by guests before breakfast and usually before 8.00am... We tried the Sunset Bar and That's A Wrap during our stay... The Sunset Bar is in a good location to watch the sun go down, however whist my husband enjoyed his drink my strawberry daiquiri was undrinkable... The bar on a evening was pleasant, as were the drinks... The hotel is close to all the amenities and some good bars and restaurants only a stones throw away...

A great week spent in a great hotel. Very friendly staff,mentions to Victor and all his team at the Sunset bar, The Patricia's,Christina,Adonis,Gloria (who wecomed and checked us in) Simon in the Lava bar, in fact everyone who was happy to make sure we enjoyed our trip... A comfortable outside area where one could have a cigarette or cigar with a drink would be a good idea... Recommendations: I would make the Preferred sunbathing area a "quiet area" in other words no mobile phones... We went for the Preferred All inclusive option and we were very happy with this although we did not make much use of the lounge... The hotel looks good both inside and outside.The rooms are a standard size which is all we really needed...

...Cava was offered to us which was a lovely welcome. Felix told us we had a good room which was on the 9th floor overlooking the mountains... I asked if a sea view was available and he quoted an extra £147 per night for same standard room... After a short conversation, and being asked to move to another desk (away from new folk checking in) she explained we were in a basic room and almost mocked my question about whether there were standard rooms with a sea view.. her attitude was supercilious and condescending which made me feel like the poor relation… she said it might be possible to be moved to a first floor room but as it was getting late, we decided to sleep on it... The bed was comfortable including pillows .. and we made the decision to get on with our holiday.. which we enjoyed very much... The hotel facilities are excellent.. the pool staff, bar tenders, housekeeping and waiters/waitresses were friendly and attentive... Breakfast offered everything anyone could ask for and we felt this was good value for money… we tried all the restaurants in the hotel itself and in our opinion the food was just adequate though maybe just bad choices on our part.... I’m not convinced I would - when spending what to us is a lot of money, I would be hoping for attention to detail in the luxury department and a larger room...

...Well located near to a good selection of bars and restaurants, I don't think I would bother paying the extra for full board. The breakfasts had a really good selection of everything you could want and lots that you didn't know you would want... Very friendly staff, very well maintained gardens, no sunbed wars... What's not to love...

...Beautiful welcome by the concierge and reception Housekeeping standards are above and beyond what’s expected Food hall staff all very attentive friendly and professional from chefs to attendees. The restaurant manager at breakfast went above and beyond... I asked if l could put a card and flower on our breakfast table because it was our 3 rd Anniversary and ‘reserve’ it while l went to get changed (from they gym) When we arrived not only had he reserved the table but put a plate of tiny cakes on our table but a bottle of Cave on ice...

We stayed for 10 nights in September and really enjoyed our stay. The positive are that the hotel looks very modern and clean and is in an excellent location to access Costa Adeje and all its bars and restaurants... It is only a 10 minute walk from Siam Park... The pool area has sun all day no matter where you are sat... The pool area is a very good size... Our room was cleaned everyday and to a good standard... We didn’t leave the hotel until 7pm on our day of departure and they were very accommodating in providing a courtesy room... The places to eat for lunch and cocktails were outstanding..The only slight negatives we have from our stay are that the buffet items often were not very hot (but appreciate it’s difficult when cooking for so many people)... These few points stop the hotel being a 5* rather than the 4* rated... Overall I would recommend staying at this hotel if you want a relaxing stay in Tenerife...

...Room overlooking pool with a view over to La Gomera. Good size, very comfortable bed (would have preferred a double but cannot be that choosy for single occupancy)... Breakfast buffet is excellent, loved the fruit... Had a few cocktails and smoothies at the Saugar Reef, can recommned them... Very convenient location for local restaurants and easy walk to Fabane...

Firstly, we had a fantastic stay and I must say, I would return again to Dreams Jardin. It’s a beautiful hotel with real character and well maintained... Loved our room with an amazing view and the choice of food and drink was fabulous... We booked all inclusive and found this a great option, particularly with the choice of restaurants meaning that it wasn’t just buffet (even though the buffet was great too)... Loved that so many amazing cocktails were on offer, just ask for your favourite, especially sitting up in the gorgeous sunset bar... Location is perfect being able to stroll to Americas or Adeje... A few gripes, obviously the loss of the beach pool and Las Rocas was disappointing, I believe this is no fault of the hotel but wasn’t impressed that Tui didn’t bother to inform us or provide an explanation...

...It’s beautiful, flowers everywhere and the service is spot on. The breakfast has a huge amount of choice, you can sit inside or out... As well as the usual breakfast items there’s also, sparkling wine, chocolate fountains and fresh pancakes... We paid a little bit more for a pool view this time and it was worth it as last time we were overlooking the road...

...It has a totally unique style and we have seen the beautiful well tended gardens mature and the hotel really is an oasis of tranquillity with plenty of quiet corners and sunbathing spots. There is nothing more relaxing than sipping a cocktail watching a stunning sunset over La Gomera or having a long lazy lunch in Las Rocas Beach Club Rooms are well equipped and comfortable, spotless and we have always found both front of house and cleaning staff to be welcoming and very helpful Breakfasts are amazing... In both the club and main restaurant food is always of excellent quality with plenty of choice... Staff are attentive but not overbearing We have found paying a little extra for the Club experience to be good value with snacks and drinks available in a separate lounge area in the afternoon and evening... It adds that something special to an already special holiday vacation Looking forward to our next stay...