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Bahia del Duque

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Bahia del Duque
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1,966 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
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Bishop Burton, United Kingdom
Reviewed yesterday NEWvia mobile

We were staying at the 5star hotel next door and walked to hotel del duque to see if we could look at the hotel maybe to stay in the future...I can safely say we won't be staying at this hotel in the future! The man on the door said we couldn't go in as there was no one to show...

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Helpful?
Thank carrrie1812
Salcombe, United Kingdom
Reviewed 3 days ago NEW

This hotel is large which has its pros and cons. On the plus side there are 7 restaurants to choose from although during our stay here no more than 5 were available. All dinners need to be booked and needless to say the Germans have the whole week booked on day one so we Brits need to follow suit. Breakfast...

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Thank Paul M
Warwickshire, United Kingdom
Reviewed 4 days ago NEW

I instructed my Travel Agent to find me a quiet, 5 star luxury hotel with dining options and a good swimming pool and spa. The room was excellent and well equipped although the sea view I'd hoped for was only a glimpse! Breakfast was very good indeed with a range of options. Only problem was the coffee was truly awful...

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Thank Tusters
Birmingham, United Kingdom
Reviewed 5 days ago NEW

There are a lot of restaurants here but unfortunately not all are open every night. El Bernegal is used for breakfast and included in half board. There were lots of choices for breakfast and the staff are dressed in traditional costume and are excellent. We felt the evening meal was nowhere near what we would expect for 5*. We also...

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2Thank Marie K
Scottish Highlands, United Kingdom
Reviewed 5 days ago NEW

Just back from a week in this hotel. Have been in many 5 star hotels & this is the worst - not 5 star. Room very disappointing, dark and drab, net curtains were awful, tiles on floor chipped, marked and grouting cracked and broken, walls in need of a new coat of paint, not a room to spend time relaxing...

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Thank kcfamily0
GHBDR, Director General at Bahia del Duque, responded to this review

Dear Guest, Thank you for having taken the time to post your comments on TripAdvisor. Naturally we were extremely concerned to read your comments. We take all feedback seriously and we can assure that your comments and impressions will be transmitted to the responsible persons in order to take the necessary actions. However, it is only by guests sharing frank...

Brentwood, Essex
Reviewed 6 days ago NEW

A group of 8 of us have just returned from a lovely break at this hotel. Firstly I must concentrate on the positives which were undoubtedly the serving staff who were without exception friendly and efficient. Also the garden and grounds were wonderful. So pretty and well maintained ,as were the pools. Our grandchildren adored the kids' club where the...

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Helpful?
1Thank GillBrentwood
GHBDR, Director General at Bahia del Duque, responded to this review

Dear Guest, Thank you for choosing the Hotel Bahía del Duque to enjoy your holidays. As well, we kindly would like to thank you for having taken the time to share your impressions about the services rendered. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an...

Copenhagen, Denmark
Reviewed 1 week ago

We were upgraded in room 627 room with a sea view. Nice to be upgraded but in my book sea view is view from room and not from balcony. If you pay for the view do not take the corner room. Good service generally and good food. Exception was in La Brasserie where it was a mess. Unorganised and feeling...

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1Thank Anna L
GHBDR, Director General at Bahia del Duque, responded to this review

Dear Guest, Thank you for your confidence choosing the Hotel Bahía del Duque for your recent holidays. It is much appreciated the time taken to share your comments on TripAdvisor. The information transmitted helps us to know the services that met your expectations and the ones that should be improved. It is disappointing to read that one of our most...

Reviewed 1 week ago via mobile

We totally sympathise with the review of 14th February where money was stolen. Same happened to us 2 years ago. Very poorly dealt with by management. Didn't even contact us until we had returned home and then only offered to help us contact the police! Have returned twice since as love the hotel,especially the location. Learned lesson and lock everything...

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1Thank Janette C
GHBDR, Director General at Bahia del Duque, responded to this review

Dear Guest, Thank you for your loyalty to the Hotel Bahía del Duque. We are so proud to have so many regular clients like you. It is disappointing to know that, in this occasion, expectations were not meet regarding the room. The hotel follows a renovation and maintenance plan, with several rooms being renovated. Each year, not only are the...

Hertfordshire, United Kingdom
Reviewed 1 week ago

On arrival in the taxi the man at the front gate was aware that it was our second visit. The polite greeting we received set the welcoming tone for our stay. The junior suite was fantastic, had a great sea view and accommodated our family of four very comfortably. Being that this was our second visit our expectations were already...

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Helpful?
Thank rcfamily2016
GHBDR, Gerente at Bahia del Duque, responded to this review

Dear Guest, Thank you for choosing the Bahía del Duque for the second time. Undoubtedly, your return is the best feedback we could have. It is a great pleasure for all the team to know that your second stay with us was fantastic and we will very pleased to welcome you back in April. Hotel Management

Reviewed 1 week ago via mobile

Generally the hotel is fantastic but our visit was somewhat tarnished by one young rude female member of staff on reception who on every occasion made everybody uncomfortable for asking about any information and was even rude to my 12 year old daughter for asking for a replacement room card ! Otherwise the hotel is very good but the rooms...

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Helpful?
Thank Darren H
GHBDR, Gerente at Bahia del Duque, responded to this review

Dear Guest, Thank you for choosing the Hotel Bahía del Duque for your holidays. As well, we kindly wish to thank you for taking the time to post your comments on TripAdvisor. It is disappointing to read your comments about the service rendered on reception and we sincerely wish to apologize for any unpleasant situation. Please, rest assured that we...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Las Aguas
Las Aguas
Cuisines: European, Mediterranean, Spanish, Contemporary, Fusion
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Bahia del Duque is a charming hotel inspired by the traditional Canarian architecture of the end of the 19th Century. This adaptation of a tropical oasis rises majestically on the azure shores of the beautiful Duque Beach. Apart from the original 19 buildings of the resort, 40 exclusive villas designed by the prestigious interior decorator Pascua Ortega have been opened in January 2008. Additionally, the inauguration of the luxurious Spa is planned for this summer. ... more   less 

Additional Information about Bahia del Duque

Address: Avenida Bruselas s/n, 38670 Costa Adeje, Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $271 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bahia del Duque 5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Gran Hotel Bahia Del Duque Adeje
Gran Resort Bahia Del Duque
Bahia Del Duque Tenerife/Costa Adeje
Hotel Style:
#1 Business Hotel in Costa Adeje
#4 Top resorts Hotel in Costa Adeje
#6 Spa Hotel in Costa Adeje
#7 On the Beach Hotel in Costa Adeje
#8 Family Hotel in Costa Adeje
#9 Romantic Hotel in Costa Adeje
#9 Luxury Hotel in Costa Adeje
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Questions & Answers

Here's what travelers have asked, with answers from Bahia del Duque staff and other travelers.
95 questions
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Questions? Get answers from Bahia del Duque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a front line room overlooking sea”
 of 5 bubbles 255PaulM, 3 days ago | Read review
“Nearer to and facing the Ocean”
 of 5 bubbles Tusters, 4 days ago | Read review
“Higher rooms with a sunny position”
 of 5 bubbles mariek2013, 5 days ago | Read review
“Ask for a room with a keypad safe”
 of 5 bubbles FrancescaRobbo23, 1 week ago | Read review
“ask to stay close to reception and if your room is 166, 266, 366 etc expect a long walk to your room”
  • view from the Balcony of room 166
 of 5 bubbles mikej181, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question