We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Grand Salome

Visit hotel website
Traveler (290)
Pool & Beach (87)
Storyboard
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
About
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Certificate of Excellence
An adults only hotel that has been completely refurbished and that is now more luxurious, more exclusive, and that offers more experiences to enjoy in good company. All this describes the Iberostar Grand Salome, within the Iberostar Anthelia complex, which is also a 5-star hotel. Located in the unique destination of Playa del Duque, the Grand Salome is an exclusive space with stunning architecture, which offers an array of experiences and activities designed for active adults. We recommend its SPA Sensations with over 1,000 m² designed to offer the most exquisite relaxation and wellness experience. What's more, indulge in the hotel's top-rated cuisine and savour the amazing food served at any of its six restaurants and four bars, including the entertaining Sea Soul Restaurant & Lounge where guests can experience unique moments, as well as other services. Experience all this and much more when you stay in the recently refurbished suites at the Grand Salome.
Read more
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Pool
Free Parking
Meeting Rooms
Tennis Court
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Charming
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Code 10% Off: EXTRA10
Hotel deals
Location
Full view
90Good for walkers
Grade: 90 out of 100
80Restaurantswithin 0.25 miles
9Attractionswithin 0.25 miles
Reviews(330)
Traveler rating
  • 423
  • 48
  • 11
  • 7
  • 4
Traveler type
Time of year
Language
  • More languages
Show reviews that mention
  • Filter
  • English
Cruiser801492
11
Reviewed 1 week ago
Great location: serene, but very close to "where the actions is". Very well run hotel. If not everything is perfect when you arrive, tell them, and they'll fix it fast. Great heated pool. Very rich breakfasts. Magnificent ocean view. If I am ever to revisit Tenerife, I will stay here again.
1 Thank Cruiser801492
Response from IberostarHoteles, Quality Manager at Iberostar Grand Salome
Responded 1 week ago
Dear guest, We want first of all for you to know that we are really pleased that you had such a fabulous holiday with us and we want to thank you for sharing your wonderful experience with others. As we work hard on a daily basis to exceed the needs and goals of our valued guests and provide them with a feeling of joy and total comfort, we are obviously flattered by your kind words. Again, we want to express our gratitude for this wonderful feedback and hope to have the honour of serving you again soon. Best Regards, Quality Manager Iberostar Grand Salomé
Doddyden
New Malden, United Kingdom
83
Reviewed 1 week agovia mobile
We were hugely pleasantly surprised at how wonderful the Grande Salome is. From the welcome with champagne in reception of the Anthelia, the care taken of us by our butler Alex, the amazing housekeeping team - we have never stayed anywhere else where such care was taken over the rooms. The terrace suite was fabulous, I love the room, and especially the shower!!! It was fabulous to be able to walk out if our room to the amazing pool terrace. If I had to be picky, the only thing that I would be critical of is the size of the towels for a 5 star hotel.... But the beach towels are much bigger and better. All the staff were friendly and helpful. The food in the buffet restaurant was surprisingly good, but the Poseidon restaurant was amazing.

The automated rent-a-car machine worked perfectly, and hiring a car for 2 days was a brilliant way to see the island.

Although most of the hotel is no smoking, it's a shame that the bar and the outside areas of the restaurants allow smoking. The evening entertainment is also very variable. The Temptations covers group were very good, shame that we couldn't say the same about the Jackson 5 group who were miming badly.

Overall, this is a fabulous hotel with excellent facilities in an outstanding position on the bay. If you want to feel spoilt, this is the definitely the place to come for a relaxing holiday. We will be back ....
Thank Doddyden
Response from IberostarHoteles, Quality Manager at Iberostar Grand Salome
Responded 1 week ago
Dear guest, We want you to know how happy we are that you had such a wonderful holiday with us and thank you for sharing your experience with others. Your enthusiastic comments about many of the prime pillars that we set in place many years ago to guarantee fabulous holidays for our guests are great to receive. Amazing locations, professional friendly staff, hotel cleanliness and excellent standards of gastronomy are very important elements of our company and reading that you found them all to your liking is brilliant news. It is great to read that you have returned home with such fond memories and we look forward to offering you our warm hospitality again in the future. Once more, we are truly grateful for your kind review. Best Regards, Quality Manager Iberostar Grand Salome
Traveller2Uk
UK
1914
Reviewed 2 weeks ago
Just returned from a wonderful relaxing holiday at the Salome . Staff were all very good but we must thank Kim the Manager who was excellent and who organised a lovely suite and reservations at the Poseidon and Portofino Restaurants . Our butlers Fran and Alex were great, always smiling and very helpful making our holiday special . We had a beautiful high floor suite with gorgeous views out to the sea. We thoroughly enjoyed the high quality food in the various restaurants with excellent service and special thanks to Stefano the waiter at the Salome Pool Bar . We will certainly be returning .
Thank Traveller2Uk
Response from IberostarHoteles, Quality Manager at Iberostar Grand Salome
Responded 2 weeks ago
Dear guest, We would like first of all to thank you for your kind review of your recent holiday with us. Such a friendly review of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Grand Salome
katsza
Liege, Belgium
83
Reviewed 3 weeks ago
It should be our 6th stay at the hotel. This time from 10 till 17 Sep 2018.

The best customer service experience ever! Before and during the stay.

Thank you especially to Kim and the Salome team.

Thank you very much for the warm welcome and for "our" room S4xx ;)) - we really appreciated.

As usual, it was a real pleasure to stay at the Salome, the team is always caring - Alex and Richard are really great guys. Kim is doing everything to make the guests happy.

The customer service did also a great job helping us to find the best deals: Sam, Inès, Marie-Therèse and also the lady who made our 1st booking in April.

Looking forward to our next stay.
Thank katsza
Response from IberostarHoteles, Quality Manager at Iberostar Grand Salome
Responded 2 weeks ago
Dear guest, First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere. This is ensured by our employees, our numerous services provided and the careful distribution of our hotel and its wealth of facilities. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Grand Salome
khalid q
United Kingdom
1016
Reviewed Nov 3, 2018
We have just returned from Tenerife after a very disappointing stay at this hotel, the website states “Exclusivity and adults-only comfort” but it is part of the massive Iberostar Anthelia hotel which is a family hotel which is great if you have a family and want kids activities all day and night long. This is NOT the hotel if you are after a relaxing couples only experience

When we arrived for our pre booked all inclusive adults only break the reception was full of kids running about late at night, I asked the receptionist if we were in the right place and she confirmed yes we were as the Grand Salome is part of this hotel.

We were shown to our room as it was late evening, we were advised that that restaurant closed at 10pm so we headed down there, the place was massive and again lots of kids throwing food about at the tables, we then agreed to see what the “adults only” section was like the next day. The pool and pool side bar is the only part which is adults only, we spent the day at the pool then tried dinner once again, very noisy and full of families before the Tarzan show for the mini club that evening

The next day at breakfast we were greeted by Kim the Grand Solome Manager, she asked us to take a seat while the tables were being cleaned, the staff were rushed off their feet while she looked on and did nothing. We asked four times for coffee and waited 15 minutes, after breakfast we had a meeting with Kim and shared our disappointment, she explained the hotel was full as it was the mid term break and the whole hotel was under pressure due to the amount of families in the hotel, we explained half term should not interfere with our “adults only” holiday, she became very defensive and was trying to pass the blame to the tour operator we booked through (Sovereign Holidays), we then highlighted the hotel website description of the hotel then she blamed the company who managed their website. We qualified quickly that she had no interest in our satisfaction as clients and had no authority to make any decision we asked to meet with the proper Hotel Manager, she was reluctant to arrange this so we pushed harder for this meeting. We then met with the Manager (Mr Santos), we explained that all we wanted was what we booked which was 1 – Adults Only, 2 – Five Star, 3 – All Inclusive, within 2 minutes he understood and accepted our dissatisfaction, within 2 hours we were moved from the Grand Salome to the El Mirador where we stayed last year, this is a proper Adults Only hotel which we enjoyed apart from the food being cold at the buffet in the evenings, I would still recommend the El Mirador but only on a bed and breakfast rate as there are plenty of restaurants around for dinner in the evenings and the staff are all wonderful (apart from the chef who prepared us a lobster lunch which the lobster was hot on top and frozen in the middle)

Thank you Mr Santos for moving us from your hotel but please fix the website inaccuracies to reflex the true description of the Grand Salome hotel so other clients expectations are met.
6 Thank khalid q
Response from IberostarHoteles, Quality Manager at Iberostar Grand Salome
Responded 5 weeks ago
Dear Guest, Thank you for choosing our hotel for your recent holiday. We sincerely regret that our luxurious, five-star, adults-only establishment was not to your liking. Indeed, the evening meal and entertainment are shared with our five-star sister hotel, however, we have various restaurants to choose from ranging from our exquisite buffet to Italian, Canarian, international cuisine and of course à la carte. For breakfast, lunch and snacks we provide two restaurants that are exclusively adults-only options and the building where the rooms are located and amazing pool area overlooking the Atlantic Ocean are adults-only too. We regret that you did not have this information earlier, and we will take note of your kind suggestions and will relay them to the correct department for their serious consideration. On the other hand, we are delighted to read that our fantastic team of kind and competent staff were able to find a swift solution and we hope that due to this that you have taken some wonderful memories home with you from Tenerife. We trust that you had a pleasant journey and once more, we thank you for your feedback. Best regards, Quality Manager Iberostar Grand Salomé
PreviousNext
12345666
Questions & Answers
Ask a question
lulujack
October 27, 2018|
AnswerShow all 5 answers
Response from Vendice_Partners | Reviewed this property |
If you're staying at the Grand Salome then NONE of your meals must be buffet. You can have a buffet meals, but only if you choose. You have an exclusive area for breakfast that is served, lunch at the pool bar is served, and... More
1
Vote
johngeorge2017
August 8, 2018|
AnswerShow all 2 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Salomé 5*. We would like to suggest you to contact the callcenter directly for detailed information. You will find the contact information in the... More
0
Votes
Google Translation
Vendice_Partners
June 28, 2018|
Answer
Response from Vendice_Partners | Reviewed this property |
Corrections: infinity pool has SIX submerged beds, wonderful pool barman is RICHARD! (apologies, Ricardo!!!)
0
Votes
Room Tips
"Choose ocean-view"
Cruiser801492
1 week ago
Read review
"this hotel is NOT adults only"
86khalid19
Nov 3, 2018
Read review
"All rooms are good, but higher rooms have the better view. Ground floor rooms have direct access to the..."
MarkHowarth
Sep 15, 2018
Read review
"If you want view ask for room on 4th floor, if you want access to the pool area from your room then ask for..."
debsdulake
Jul 9, 2018
Read review
Show More 
PRICE RANGE
$431 - $1,037 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Iberostar Grand Hotel Salome
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
31
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing