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Playa Real Resort

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Avenida Moscu 6, 38670 Costa Adeje, Adeje, Tenerife, Spain
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1 room 1 adult
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Playa Real Resort
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1,086 Reviews from our TripAdvisor Community

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Hatfield, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Playa Real Arrived at the Playa Real with much trepidation after reading previous comments from the scaremongers prevalent on Trip Advisor. What was I worried about? Pleasant reception even if the staff could have been more welcoming and efficient, total lack of interest. The room was very clean and well appointed even if it was a bit too much for... More 

Helpful?
1 Thank Barry I
Arbroath, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Place is building site with unsafe room and uncomfortable beds, hotel staff so unhelpful. We were told they had taken over self catering apartments next door which was were we were placed but was far from finished and not what we booked. Food and drinks basic. Definitely not 4* 2 at a push. My advise avoid this hotel.

Helpful?
Thank Cazl42

Travelers are raving about these Costa Adeje hotels

Liverpool, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Decided on a last minute break with the daughter Room nice but would of appreciated a nice view Food was horrible and bland and restaurant was was not appealing .. Like a school canteen !! Entertainment was poor . If I ever go back to costa Adele again I would go self catering as I hardly eat her and restaurants... More 

Helpful?
Thank sueo57
Nijmegen, The Netherlands
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was great. From a bathroom to double bedroom then a sliding door with comfortable seating and small kitchen leading to a large open shaded balcony. Good modern design. All day sun path. Pleasant pool and place to become crispy tanned. Then the downturn. The food was basic. Good food without any sense of presentation. Bain Maries were not... More 

Helpful?
2 Thank Kentishtownboy
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear guest, First of all we would like to thank you for taking the time to write and share your personal experience on TripAdvisor. We are pleased to read that our room has met exceeded your expectations and that the design of our room was to your liking. On the other hand we are a bit disappointing by your comments... More 

Attleborough, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from two weeks at the playa real. We stayed in room 3 which looked out over the pool and had a sea view as well. Nice room with a bedroom, bathroom and lounge area equipped with a fridge and a kettle. It could do with a lick of paint but it was very clean and had comfortable beds.... More 

Helpful?
7 Thank Mary C
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Mary, Thank you for sharing your review on TripAdvisor and for choosing us as your hotel in your recent holiday. Your kind comments about our spacious rooms and the wonderful views are delightful. Our entire team will be more than happy to receive your valuable observations as for us there is nothing more rewarding than knowing the high... More 

Glasgow
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went back to this hotel in November having been there July 15, had a fab time and yes there was some refurbishment work going on in November, but did not interfere with our stay, manager and staff are great, very helpful and food was satisfactory for all inclusive, always found something to eat. Entertainment team were very good and there... More 

Helpful?
12 Thank Margaret T
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Margaret, Thank you for taking the time to share your experience following your holiday at Playa Real Resort, Tenerife. We know how important holidaying is for our guests and it is our mission to ensure that we are able to create meaningful value for our guests during their holiday joined with a unique Canarian experience. Thank you for... More 

Nottingham, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First came here to this hotel 7 years ago when it was called Ocean Palace. Swore I would never come back. It has changed hands and there have been vast improvements in service and food. It is what it is, all inclusive at the less expensive end of the scale. The staff are first rate a nd there is a... More 

Helpful?
4 Thank Graham R
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mr. Graham, Thank you so much for your review of Playa Real Resort, Tenerife. We are thrilled to read that our service and features made your stay exceptional and we thank you for your kind words regarding them. Our entire team will receive gladly your comments, as for us there is nothing more rewarding than knowing our guests have... More 

Rochdale, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Got back home on Friday. Had one bedroom apartment disappointed to find no bath or fridge,especially as next door had both! Obviously the shower flooded every time it was used! Food and drink 👌 but Irish bar a complete joke, waited ages to get served,only one barman. Entertainment rubbish and plastic cups at night, not on!! Went out nearly every... More 

Helpful?
2 Thank judith t
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Judith, Thank you very much for sharing your thoughts on TripAdvisor. Whilst it is clear you enjoyed some facets of your stay, at Playa Real Resort our objective is to meet and exceed all guest expectations. Your observations are highly appreciated, as they offer us valuable insights and opportunities for improvements. We strive to make every visit positive... More 

Northamptonshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Too far from sea, Only Sauna and Spa pool working on thermal circuit, Only one lift dof two working for whole fortnight, trapped in lift one day had to force doors and jump out, as alarm was ignored by staff (children) always pressing alarm! Room not cleaned one day, had to keep asking for soap shower gel and shampoo, No... More 

Helpful?
2 Thank Carolle W
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Carolle, Thank you for sharing your personal experience on TripAdvisor. We are sorry to learn of the challenge you encountered. That is definitely not something that coincides with the vision we have for our guest experience, and we are very sorry to know we failed to provide you with a perfect stay. We hope to have the opportunity... More 

Doncaster, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My hubby and I stayed here for 10 nights, 15th - 25th December 2015 Positives : hotel very clean, hard working and friendly staff. We had a junior suite in the main block overlooking the pool (room 335) There was an extra private sun terrace on the side of the room which was a real bonus. Only the end rooms... More 

Helpful?
4 Thank marlene g
AbigailMandujano, Public Relations Manager at Playa Real Resort, responded to this review

Dear Mrs. Marlene, First of all we would like to thank you for taking the time to share your thorough review on TripAdvisor. It is a real pleasure to read that our staff has been able to provide you with a very good service. Our housekeeping department will be pleased to hear your kind words about the cleanliness, as for... More 

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