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Neptuno

C/ Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
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109 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Brighton, United Kingdom
Level Contributor
9 reviews
5 of 5 stars Reviewed May 26, 2016

We have been transfered to this hotel by the mistake but it was really great. +Very good food. Everyone was so kind to our 2yrs old son. +Very clean hotel and quiet even if is it near to "Mega park" ... +Beautiful beach cross the road. Just beautiful. Will definitely come back one day.

Helpful?
Thank Jamelieee
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Guest Jamelieee, First of all, we would like to thank you for writing your comments on Tripadvisor. It is always a pleasure to learn that our guests were satisfied during their stay with us. Your opinions will be communicated to our entire staff and will be of great encouragement to continue our efforts and to work harder every day.... More 

Bolton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 1, 2016

The Hotel was IMMACULATE... Spotless and right next to the beach 10/10 for this. This hotel was 99% German occupancy and you can tell. Minimal Spanish staff and maximum German experiences. the food was indeed great and poshly presented but, UNLESS you love German Sausage, Hams, Meats, Cheese, well..... Basically GERMAN FOOD then this is not the place for you.... More 

Helpful?
Thank Stuart A
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Mrs Eva, First of all, we would like to thank you for writing your comments and share your experience on Tripadvisor. We regret that your stay at the Neptuno Hotel did not meet your expectations. Rest assured that we will take good note of your comments and suggestions. Your opinion is very important to us and part of our... More 

Hagley, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 19, 2016

The room was excellent overlooking the beach and sea, location was excellent would advice to try to book room above the pool area,local facilities were excellent, the hotel staff were brilliant, we were on half board , the food was excellent and plenty to choose from, very lovely dining room, reasonable wine selection good value, excellent pool and sun area... More 

Helpful?
Thank roger m
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Mr Roger M, First of all, we would like to thank you for writing your comments on Tripadvisor. It is always a pleasure to learn that our guests were satisfied during their stay with us. Your opinions will be communicated to our entire staff and will be of great encouragement to continue our efforts and to work harder every... More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

This hotel is only 15minute private transfer from the airport. The bus stop is just outside the main entrance to the hotel. This takes you into the centre of Palma. No over head aircraft noise. It was a lovely hotel. All staff were very friendly said hello or good morning. Breakfast was delicious, there was plenty of choice from fruit,... More 

Helpful?
Thank Megan S
NeptunoFlamingo, Director de Recepción at Neptuno, responded to this review

Dear Guest, We would like to thank you for your nice words about the hotel, the staff, the food and the room. For us the customer satisfaction is our main goal. We hope to welcome you again at Neptuno Hotel in the near future. Yours sincerely, Neptuno Team. More 

Norway
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 28, 2015

Hotel Neptuno is absolutely a good hotel but I didn't like the style. It is a bit oldfashioned if you ask me. The rooms has a good size. But our room was too hot at night and I don't like to sleep with an open door. This was in October and they told that they had closed the air condition... More 

Helpful?
Thank tiaNorway
NeptunoFlamingo, HOTEL MANAGER at Neptuno, responded to this review

Dear Client, First of all, we would like to thank you for sharing your opinion on tripadvisor. For us the customer satisfaction is our main goal, therefore we take note of your review in order to improve our service. We hope to welcome you again in the near future. Yours sincerely, Neptuno Team More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 22, 2015

The staff was amazing, the sea-view room was fine, breakfast and dinner was great, tje pool was very clean, perfect location. Megapark's party did not bother us and there was no noise despite the huge building it adjacent to the hotel.

Helpful?
Thank אנסטסיה ס
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear אנסטסיה ס We would like to thank you for your nice words about the hotel, the staff, and the food and the cleaning. For us the customer satisfaction is our main goal. We hope to welcome you again at Neptuno Hotel in the near future. Yours sincerely, Neptuno Team. More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2015

hopefully I stayed only 3 days to this hotel: -very noisy because the hotel is next to a huge nightclub. (but if you wanna go to club, I could be convenient) - the towel is not confortable at all (seems very old and not soft at all) -my room view : on a parking lot, wich the roof is very... More 

Helpful?
Thank Kim V
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear Kim. First of all, we would like to thank you for writing your comments on TripAdvisor, and also for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. In terms of location, it is a lively area, although during the low and mid season, the area is very quiet. For... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

We stayed at this hotel during a short trip to Mallorca. It was beginning may so it was not crowded at all. Staff was very friendly, breakfast was great (I am picky....it was really great), pool was clean, beach just across the street, nightlife just around the corner...only the rooms could have had a better view (construction site) ....otherwise...perfect...only can... More 

Helpful?
1 Thank Andreas Z
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear guest, We would like to thank you for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. Yours sincerely, Neptuno Team More 

Kungsbacka, Sweden
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 2, 2015

The Hotel it self is quite ok, but unfortunately it's located next to one of the largest disco's in Europe, MEGA Park. Extremely noisy with a lot of german youngsters starting the day with beer at 10 AM and then just continue until MEGA Park closes around 3 AM! On the other hand the hotel is just at the beach,... More 

Helpful?
1 Thank T_Holm
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear guest, We would like to thank you for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. Yours sincerely, Neptuno Team More 

Aberdeen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 28, 2014

I have visited this hotel two years ago and everything was great but that is not the reason for the review, I hope this gets read by one of the staff because your website is a very funny ! The spelling and grammar is ridiculous and comes across as very unprofessional, I hope you can get this fixed maybe get... More 

Helpful?
Thank Benji1411
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products. The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children's section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children's playground and ping-pong. INDOOR POOL with whirlpool (open from 01.October to 01.May). Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms. ... more   less 

Additional Information about Neptuno

Address: C/ Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $163 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptuno 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Neptuno Hotel Playa De Palma
Neptuno Playa De Palma, Majorca
Hotel Style:
#18 On the Beach Hotel in Playa de Palma
#20 Luxury Hotel in Playa de Palma
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